Dell PowerVault 56F (16P Fibre Channel Switch) User Manual Page 1



xii When transporting a sensitive component, first place it in an antistatic container or packaging. Handle all sensitive components in a static-saf

5-2 Installation and Troubleshooting GuideTo retest a port which has been marked ;03, clear the port and set to %Kusing the diagClearError <

support.dell.com Troubleshooting 5-3. 6&)The color and flash speed of each port’s LED, as described in Table 5-2, indica

5-4 Installation and Troubleshooting Guide7. Fabric analysis; the switch checks for ports connected to other fabric elements. If there are other fabri

support.dell.com Troubleshooting 5-5%1) 

5-6 Installation and Troubleshooting Guide%&Pressing <Enter> while the Port Register Test window is selected displays a remi

support.dell.com Troubleshooting 5-7 (&The camTest verifies that the SID translation required by QuickLoop and implemented using content addr

5-8 Installation and Troubleshooting Guide-NOTE: All ports on the switch must be connected or else the

support.dell.com Troubleshooting 5-9not sent, the switch does not know the port is connected to another port on the same switch and the test fails.An

5-10 Installation and Troubleshooting Guide

support.dell.com Repair and Replacement 6-1$ #$ "This chapter covers the recommended and supported field repair and repl

xiii1 Monitor screen at or below eye level2 Wrists relaxed and flat3 Arms at desk level4 Feet flat on the floor5 Monitor and keyboard positioned direc

6-2 Installation and Troubleshooting Guide#%%To remove the power supply, you must perform the following steps. $

support.dell.com Repair and Replacement 6-3$#0&GBIC modules are installed and removed by inserting them into the system board f

6-4 Installation and Troubleshooting Guide$-!Replacing the fan assembly involves removing the the existing fan assembly, and i

support.dell.com Repair and Replacement 6-5)"#.!1. Inset the new fan assembly into the switch’s front assembly cavity.2.

6-6 Installation and Troubleshooting Guide-!, !#')81. Insert the system board module into

support.dell.com Repair and Replacement 6-70;,*<

6-8 Installation and Troubleshooting Guide

support.dell.com Getting Help 7-1%& This chapter describes the tools Dell provides to help you when you have a problem with your

7-2 Installation and Troubleshooting Guide "Dell provides a number of tools to assist you. These tools are described in the follow-ing se

support.dell.com Getting Help 7-3!Dell’s automated technical support service—AutoTech—provides recorded answers to the questions most f

xiv

7-4 Installation and Troubleshooting Guide!%If you have a problem with your order, such as missing parts, wrong parts, or in

support.dell.com Getting Help 7-50NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support tele

7-6 Installation and Troubleshooting Guide&'/9Name: ______________________________________

support.dell.com Getting Help 7-7!When you need to contact Dell, use the telephone numbers, codes, and electronic addr

7-8 Installation and Troubleshooting Guide/.'!#)  Aus

support.dell.com Getting Help 7-9/5!Spain (Madrid) 07 34 91Sweden (Upplands Vasby) 009 46 8Switzerland (Geneva) 00 41 22T

7-10 Installation and Troubleshooting GuideBelgium(Brussels)Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . 02 . . . . . . . .

support.dell.com Getting Help 7-11China(Xiamen)Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 800 858

7-12 Installation and Troubleshooting GuideFrance(Paris/Montpellier)Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . 0803 . . . . .

support.dell.com Getting Help 7-13Ireland(Bray)Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-85

xv!"#This guide is intended for anyone who is installing and managing a Dell PowerVault 56F 16-Port Fibre Channel switch. It

7-14 Installation and Troubleshooting GuideKorea(Seoul)Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free:

support.dell.com Getting Help 7-15Mexico(Colonia Granada)NOTE: Customers in Mexico call the U.S.A. for access to the Automated Order-Status Sys-tem an

7-16 Installation and Troubleshooting GuidePoland(Warsaw)Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . 22 . . . . . . . . .

support.dell.com Getting Help 7-17Spain(Madrid)Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

7-18 Installation and Troubleshooting GuideU.K.(Bracknell)Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

support.dell.com Getting Help 7-19U.S.A.(Austin, Texas)Automated Order-Status System . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-433-901

7-20 Installation and Troubleshooting Guide

support.dell.com Error Messages A-1'!This appendix explains the error message format, error message by firmware module, and

A-2 Installation and Troubleshooting Guide0!!'+4!To display error messages by way of Te l n e t :1. From the prompt,

support.dell.com Error Messages A-3INPORT (2) The input port in the IU received by the path selection task is out of range.Check that all paths and ro

xvi$Dell Computer Corporation (“Dell”) manufactures its hardware products from parts and components that are new

A-4 Installation and Troubleshooting GuideREMPORT (3) Removing an entry from a multi-cast routing table failed.Run the portLogShow command. Con-tact C

support.dell.com Error Messages A-56This module includes errors that cause a system panic to occur. A system panic causes the switch to reb

A-6 Installation and Troubleshooting Guide;;)66The software includes several message queues that are used for inter-task communi-cation. Eac

support.dell.com Error Messages A-7For information on executing these commands, contact Dell for technical assistance.%!This sectio

A-8 Installation and Troubleshooting Guide6Table A-5 shows the port error messages:0+&> &

support.dell.com Error Messages A-96Table A-6 show the thermometer error message.NOTE: Error messages are stored in volatile

A-10 Installation and Troubleshooting GuideThe possible security level values are: 1 — Critical 2 — Error 3 — Warning 4 — Informational 5 — Debug

support.dell.com Error Messages A-11(,An error number (//T++++appears at the end of an error message. Table A-9 matches each error

A-12 Installation and Troubleshooting Guide1020 centralMemoryTest DIAG-CMBISRTO1021 DIAG-CMBISRF1025 DIAG- LCMRS1026 DIAG- LCMTO1027 DIAG- LCMEM1028 D

support.dell.com Error Messages A-13264F DIAG-INIT265F DIAG-PORT_DIED266E DIAG-DATA266F DIAG-TIMEOUT2660 DIAG-STATS(FTX)2661 DIAG-STATS(FRX)2662 DIAG-

xviiSyntax lines consist of a command and all its possible parameters. Commands are displayed in lowercase bold; variable parameters (those for which

A-14 Installation and Troubleshooting Guide6Table A-9 matches each error number with the test that caused the error and the name of

support.dell.com Error Messages A-15DIAG-BUS_TIMEOUT(T;%)5)[portRegTest, sramRetention-Te s t ]ASIC register or ASIC SRAM did not respond to a

A-16 Installation and Troubleshooting GuideDIAG-CMINOCAP(T!--[cmiTest]CMI intended receiver ASIC failed to get CMI capture flagASIC or mainboard fa

support.dell.com Error Messages A-17DIAG-INTNOTCLR(T!"[centralMemoryTest]The interrupt bit could not be clearedASIC failure Replace main-boar

A-18 Installation and Troubleshooting GuideDIAG-POST_SKIPPED(T[switch initialization]POST is skipped; its message recommended that POST be execu

support.dell.com Error Messages A-19FABRIC, SEGMENTED, LOG_WARNINGFabric segmented Incompatible fab-ric parameters/switchesConflict zonesContact custo

A-20 Installation and Troubleshooting GuidePOWER, 1_FAILED, LOG_CRITICALSwitch Power Failure Power supply fail-ureContact customer supportPOWER, 2_FAI

support.dell.com Error Messages A-21PANIC, MALLOC, LOG_PANIC Memory allocation failed OS error Contact customer supportPANIC, FREE, LOG_PANIC Memory f

A-22 Installation and Troubleshooting GuideASIC, MINI_BUFFER, LOG_WARNINGASIC failure OS error Contact customer supportLSDB, LSID, LOG_ERROR Link Stat

support.dell.com Error Messages A-23MCAST, ADDPORT, LOG_WARNINGAdd port failed OS error Contact customer supportMCAST, REMPORT, LOG_WARNINGRemove port

xviii

A-24 Installation and Troubleshooting Guide

support.dell.com Glossary 1%The following list defines or identifies technical terms, abbreviations, and acro-nyms used in Del™l user documents

2 Installation and Troubleshooting Guide%The domain number uniquely identifies the switch in a fabric. This switch domain ID is normally autom

support.dell.com Glossary 3A loop is a configuration of devices (for example, JBODs) connected to the fabric via an FL_Port interface card.1

4 Installation and Troubleshooting Guideswitches that make up the fabric. This is for a single copy of the data to be sent to designated destinations.

support.dell.com Index 1#(ADDBRANCH (2), A-3ADDPATH (1), A-4ADDPORT (3), A-3agtcfgSet command, 4-4agtcfgShow command, 4-5aliasShow command, 4-5arb

2 Installation and Troubleshooting Guidecommands (continued)errDump, 4-15fabricShow, 4-17firmwareDownload, 4-18flashDefault, 4-18flashSet, 3-10fspfSho

support.dell.com Index 3errorsADDBRANCH (2), A-3ADDPATH (1), A-4ADDPORT(3), A-3BADSRC (3), A-2diagnostic formats, A-10ENQFAIL (1), A-4failure actions,

4 Installation and Troubleshooting Guidei command, 4-20ifShow command, 4-21INCONSISTENT (0), A-5initialization, 5-3INPORT (2), A-3installationGBIC mo

support.dell.com Index 5passwd command, 4-23passwordschanging, 3-17portdisable, 3-13enable, 3-13throughput, 3-16portDisable command, 4-24portEnable c

xix'%( )&*#+*,-.(-.'# /////////////////////////

6 Installation and Troubleshooting Guidestatus menu, 3-14subnet mask, 3-8supporttechnical, 7-1swFault, 3-20swFCPortScn, 3-20switchDisable command, 4-2

support.dell.com Index 7warmStart, 3-20warnings, vwarranty information, xviwarranty repair or credit, 7-4World Wide Web help tools, 7-26ZOMTIMKILL (0

8 Installation and Troubleshooting Guide

xx'%1 #+,-.(-.'# ///////////////////1(Compatibility With PowerVault 5

xxiManage Node Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20Name Server . . . . . . . . . . . . . . .

____________________Information in this document is subject to change without notice.© 2000 Dell Computer Corporation. All rights reserved.Reproductio

xxiiswitchDisable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28switchEnable . . . . . . . . .

xxiiiCMI Conn Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6CAM Test . . . . . . . . . . . . . .

xxivBefore You Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5Diagnostics Checklist.

xxvFigure A-1. errShow Command Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2Figure A-2. MQ-QWRITE Error Example . . . . .

xxviTable A-5. Port Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8Table A-6. Thermometer Error Message

support.dell.com Installing the Dell PowerVault 56F 16-Port Fibre Channel Switch 1-1

1-2 Installation and Troubleshooting Guide)$.Switch power connection is by way of a switched connector on the switch’s front right sid

support.dell.com Installing the Dell PowerVault 56F 16-Port Fibre Channel Switch 1-3#0&)%Each switch supports six

1-4 Installation and Troubleshooting GuideVarious lengths of copper and shortwave optical cables are available from Dell. These cables have been desig

support.dell.com Installing the Dell PowerVault 56F 16-Port Fibre Channel Switch 1-5-You can use the front panel controls for initi

vUse the following safety guidelines to ensure your own personal safety and to help protect your computer or storage system from po

1-6 Installation and Troubleshooting Guide

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Topologies 2-1 This chapter

2-2 Installation and Troubleshooting Guideinformation regarding the cost of the shortest path to another switch from which you can derive the number o

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Topologies 2-3fabric-attached devices communicate, the FL_Port automatically translates b

2-4 Installation and Troubleshooting GuideEach connection is full duplex with transmissions up to 1 Gbps simultaneously, in both directions, between t

support.dell.com Managing the PowerVault 56F 16-Port Fibre Channel Switch 3-1!This chap

3-2 Installation and Troubleshooting Guide)&&Before changing any of the factory default settings, become famil

support.dell.com Managing the PowerVault 56F 16-Port Fibre Channel Switch 3-3$&!&'&"

3-4 Installation and Troubleshooting GuideWhen entering a number, the <Up> and <Down> buttons start in the slow mode and change to the fas

support.dell.com Managing the PowerVault 56F 16-Port Fibre Channel Switch 3-5$$&'&Configuration Menu 

vi$%&11"

3-6 Installation and Troubleshooting Guide'Table 3-4 shows the front panel commands and their equivalent Te l n e t command.$(

support.dell.com Managing the PowerVault 56F 16-Port Fibre Channel Switch 3-7Worldwide name switchShow N/AFirmware Version version N/ACurrent Date dat

3-8 Installation and Troubleshooting Guide'Configure the switch using the Configuration Menu. Pressing <Enter> while in th

support.dell.com Managing the PowerVault 56F 16-Port Fibre Channel Switch 3-9 4,To enter an IP address, perform the

3-10 Installation and Troubleshooting GuideThe number displayed represents the number of buffers, from 1 to 16, available to the host. For a complete

support.dell.com Managing the PowerVault 56F 16-Port Fibre Channel Switch 3-11(The operating modes are determined by the host adapter. Th

3-12 Installation and Troubleshooting Guide'  Pressing <Enter> while VC Link Ctl is selected displays the virtual channel link con-

support.dell.com Managing the PowerVault 56F 16-Port Fibre Channel Switch 3-13 Pressing <Enter> while Frame Collection is selecte

3-14 Installation and Troubleshooting GuideRebooting the switch causes it to immediately exit all current processes and states, and start the POST pro

support.dell.com Managing the PowerVault 56F 16-Port Fibre Channel Switch 3-154*Pressing <Enter> while Flash Date is selected displays t

vii If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your Dell authorized serv

3-16 Installation and Troubleshooting GuideC — copper,Pressing <Enter> while Port Throughput is selected displays the port throug

support.dell.com Managing the PowerVault 56F 16-Port Fibre Channel Switch 3-17>The tests available from the Test Menu are part of the diagn

3-18 Installation and Troubleshooting Guide3. Each username (admin, user, other) is displayed in sequence, allowing the admin-istrator to modify each

support.dell.com Managing the PowerVault 56F 16-Port Fibre Channel Switch 3-19MIB-II system group, interface group, and SNMP group

3-20 Installation and Troubleshooting Guide%Setting up the switch’s SNMP connection to an existing managed network allows the network syst

support.dell.com Managing the PowerVault 56F 16-Port Fibre Channel Switch 3-21The configurable parameters include the following:SNMPv1 communities (u

3-22 Installation and Troubleshooting GuideCommon Transport (CT) requests and responses including Name Server are recorded in the portLog. A typical t

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-1""#This c

4-2 Installation and Troubleshooting Guide&This agtcfgDefault command allows admin to reset the configuration of the Simple Network M

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-3#9'4444'4"'4

viiiadapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a three-wire cable with properly grounded plugs.

4-4 Installation and Troubleshooting GuideIn addition, six communities and respective trap recipients are supported by the agent. The first three comm

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-5#The agtcfgShow command displays current SNMP agent configuration. T

4-6 Installation and Troubleshooting GuideFigure 4-1, Figure 4-2, and Figure 4-3 show examples of the configure command, which is used to set

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-7entered at the prompt, as shown in Figure 4-1. The various configuration sett

4-8 Installation and Troubleshooting Guide.(%!!'!switch:admin> configureConfigure...Fabric parameters (yes, y

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-9($%!!'#,"%-.

4-10 Installation and Troubleshooting GuideA listing of the configurable fabric parameters is shown in Table 4-5.(!% 

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-11The switch provides the ability to tune the switch in a specific application

4-12 Installation and Troubleshooting GuideTable 4-7 describes the arbitrated loop parameters.VC Class 3 Sets the virtual channel used for Class 3 fra

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-13Table 4-8 describes the system services.(1 !,% 

ix Move products with care; ensure that all casters and/or stabilizers are firmly con-nected to the computer or storage system. Avoid sudden stops an

4-14 Installation and Troubleshooting Guide&The configDefault command is used to reset some of the switch configuration values to thei

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-15d.MM are the minutese.yy is the year2. Press <Enter> to set the date a

4-16 Installation and Troubleshooting Guide#The errShow command displays all detected errors, one error at a time. The error log stores the last

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-17#The fabricShow command displays a list of switches and multicast a

4-18 Installation and Troubleshooting GuideThe fastboot command initiates a warm reboot that bypasses POST and takes about one minute to reboo

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-193. In the program list, click Dell OpenManage PowerVault Manager, then click

4-20 Installation and Troubleshooting GuideThe help display changes depending on the login user level, license key, and switch model, and will display

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-21#The ifShow command displays a summary of currently running tasks. The

4-22 Installation and Troubleshooting GuideAfter each prompt, the current value is shown inside brackets; the user may enter one of the following acti

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-23#The nsShow command displays local name server information, which inclu

x Ensure that proper airflow is provided to components in the rack. Do not step on or stand on any system/component when servicing other sys-tems/co

4-24 Installation and Troubleshooting GuideThe optional parameter B'48 is a double-quoted, valid user name.If the current password is inco

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-25% 'The portLogClear command clears the data from the port log.

4-26 Installation and Troubleshooting Guide(!!''% stat_wtx Number of 4-byte

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-27%#The following example shows the psShow command screen, which displays

4-28 Installation and Troubleshooting GuideThe reboot command reboots the switch to the stored configuration in flash memory and takes about 1 1

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-29Certain restrictions apply to the length and format of the switch name. Spec

4-30 Installation and Troubleshooting Guide(/!!''% switchName The switch nameswit

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-31)%The syslogdIp command sets or displays the switches system log daem

4-32 Installation and Troubleshooting Guide%The uptime command can be used to display the amount of time the switch has been in operation (also k

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-33/License commands are reserved for use by Dell only.$

xi":)

4-34 Installation and Troubleshooting Guide%#The following example shows the fspfShow command screen, which displays Fibre Channel Shortest Path

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-35 #The interfaceShow command displays FSPF interface information.

4-36 Installation and Troubleshooting GuidelastUpTime Last time this interface came up.downCount Number of times this interface went downlastDownTime

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-37The iodReset command turns off the in-order delivery option. This co

4-38 Installation and Troubleshooting Guide &#The LSDbShow command displays domain Link State Database entries. The data-base record for any

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-39#The mcastShow command, without parameters, displays multicast tree

4-40 Installation and Troubleshooting Guide4%The following example shows the routeHelp command screen, which displays the routing help commands

support.dell.com PowerVault 56F 16-Port Fibre Channel Switch Commands 4-41The following is an example of the topologyShow command screen.'

4-42 Installation and Troubleshooting Guide#Table 4-25 shows the uRouteShow command, which displays the port's unicast rout-ing informat

support.dell.com Troubleshooting 5-1This chapter discusses troubleshooting, diagnostic testing, and error messages, including