Dell PowerVault 770N (Deskside NAS Appliance) User Manual

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Dell™ PowerVault™ 77xN NAS Systems Administrator's
Guide
Initial Configuration
NAS Manager
Advanced Disk and Volume Management
System Management
Backing Up the System
Recovering and Restoring the System
Dell ActiveArchive
Advanced Features
Troubleshooting
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerVault, PowerEdge, Dell OpenManage, and Dell ActiveArchive are trademarks of Dell
Computer Corporation; Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation; Novell and NetWare are registered
trademarks of Novell, Inc.; VERITAS and Backup Exec are registered trademarks of VERITAS Software; UNIX is a registered trademark of The Open
Group of the United States and other countries; Intel is a registered trademark of Intel Corporation; Computer Associates is a registered trademark
and ARCserveIT is a trademark of Computer Associates International.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
May 2002
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Summary of Contents

Page 1

Dell™ PowerVault™ 77xN NAS Systems Administrator'sGuideInitial ConfigurationNAS ManagerAdvanced Disk and Volume ManagementSystem ManagementBackin

Page 2 - Initial Configuration

NOTE: The NAS Manager supports clients running Microsoft Internet Explorer 5.5 or later (or Netscape Navigator6.2.2 or later for Red Hat Linux).10. T

Page 3 - Figure 1-1. NIC Connector

NOTE: The AppleTalk protocol must bind to an adapter that is enabled, regardless of whether the File Server forMacintosh is disabled.5. On the Tasks

Page 4

6. Enter the user name and password you created in step 1, and then click OK. 7. Select the Microsoft UAM Volume, and then click OK. 8. Close the C

Page 5

1. Log in to the NAS Manager. 2. Click Shares. 3. Click Sharing Protocols. 4. Click NetWare Protocol, and then click Enable. NOTE: For the NAS sys

Page 6 - 2000 Client

NOTE: The default administrative user name is administrator and the default password is powervault.The Advanced Administration Menu displays. If it do

Page 7

To implement MSDSS, you must install the Windows 2000 Server operating system and the MSDSS software (available on theMicrosoft Services for NetWare V

Page 8

c. Click Migration. d. If you plan to migrate files as well as directory objects, click the Migrate Files check box. You must also run the File Migr

Page 9

Manually migrate (or use third-party utilities to migrate) object security permissions and system accounts, printer objects,application objects, and o

Page 10

g. Provide the name and password of the Novell administrative account. h. On the Initial Reverse Synchronization page, select Perform an initial rev

Page 11

server before sharing sensitive information.Server CertificatesTo activate your Web server's SSL 3.0 security features, you must obtain and insta

Page 12 - Other Documents You May Need

5. Navigate to and right-click the Administration folder, and then select Properties. 6. Under Secure Communications on the Directory Security prope

Page 13

i. Click Next. j. Select the port to which you want to install the modem, and then click Next. k. Enter the area code in the Localization Informati

Page 14 - NAS Manager

Back to Contents PageTroubleshootingDell™ PowerVault™ 77xN NAS Systems Administrator's Guide Tools and Techniques TroubleshootingTools and Tech

Page 15 - Basic Navigation

You can use the Terminal Services Advanced Client to connect to your NAS system from a client system. You can accessTerminal Services Client through t

Page 16 - How to Find Online Help

The BIOS does not see hard drive 0. The hard drive has failed orthe operating system files orboot record is missing orcorrupt.No immediate action is r

Page 17 - Naming the NAS System

network.I am trying to install the CA ARCServeRemote Agent on the NAS system bymounting the CD share that containsthe CA ARCServe CD. However, I amhav

Page 18 - Creating Users

cancel the operation.When I select the CheckAll box and then deselectone or more choices onsome screens in the NASManager, the Check Allbox remains se

Page 19 - Using Shares

the persistent image does notshow at all in the persistentimages list.If this is a subsequentpersistent image, wait forthe NAS Manager tocomplete a re

Page 20 - Removing a Share

After repairing a volume in the NAS Manager,one or more disks show as "missing" in ArrayManager.The repair does not actually delete thedisks

Page 21 - Disk Quotas

client group isreset from theNo Accessaccess type toRead-Writeaccess.group to NoAccess.My NAS systemis experiencinglow NFSperformance.NFS write-back c

Page 22 - Modifying Quota Properties

a Macintosh client. Several minuteshave passed and my NAS system hasnot rebooted or the page has notrefreshed.come back online, but the client screen

Page 23 - Using Logs

Connecting to the NAS System From a Windows NT ClientThis section assumes that you have already configured your client system to connect to the NAS sy

Page 24 - Viewing Downloaded Log Files

TroubleshootingGuidetesting your system.SystemInformationBasic information about your system, including safety and regulatory information. Warranty in

Page 25 - Multiple Device Management

Back to Contents PageNAS ManagerDell™ PowerVault™ 77xN NAS Systems Administrator's Guide Logging in to the NAS Manager Basic Navigation Changi

Page 26 - Resetting MDM

3. When the Enter Network Password window displays, type a user name and password and then click OK to log in asthe administrator. NOTE: The NAS Mana

Page 27 - Viewing MDM Device Status

Disks — Allows you to configure disks and volumes, set disk quotas, and create snapshots (or persistent images).Users — Enables you to create, edit, a

Page 28 - Running an MDM Job

On the Advanced Administration Menu, click Administrative Tools, and then click Windows Powered Help.Configuring Network PropertiesUse the Network tab

Page 29 - Using MDM Job Templates

The network address setup is complete.NOTE: When you change the IP address, you may be unable to access the NAS Manager until you reboot theNAS system

Page 30 - Viewing MDM Job Histories

add from that domain.8. Click OK. Using SharesA share is a folder on the NAS system that is shared with other systems on the network, whether those s

Page 31 - Managing Disks

Back to Contents PageInitial ConfigurationDell™ PowerVault™ 77xN NAS Systems Administrator's Guide Configuring Your NAS System for the First Tim

Page 32 - Freeing a Hot Spare

for information about enabling the AppleTalk and NCP protocols.8. Use the protocol tabs to configure the specific properties of each type of share. N

Page 33 - Managing Volumes

3. On the Shares page, click Shares. 4. In the Shared Folders table, click the share for which you want to remove a protocol. 5. Click Properties.

Page 34 - Deleting a Volume

users by adding new quota entries in the Quota Entries window.To add a new quota entry, perform the following steps:1. Log in to the NAS Manager. 2.

Page 35 - Repairing a Volume

9. Click OK. Removing Disk Quota Entries1. Log in to the NAS Manager. 2. Click Disks. 3. Click Disk Quota. 4. On the Volumes and Quotas page, sel

Page 36 - Viewing Volume Properties

8. Click Back to close the Log Details page and return to the log entry list on the Logs page. Modifying Log PropertiesFor system, security, and appl

Page 37

.log files — With a text editor such as Microsoft Notepad..csv files — With a text editor or with Microsoft Excel..evt files — With the Event Viewer.

Page 38

The system automatically reboots.Configuring an MDM DeviceYour NAS system can be configured as a device that can be controlled by any controller (trus

Page 39

Viewing MDM Device StatusWhen your NAS system is configured as an MDM device, you can use the NAS Manager to track the status of the system.To view th

Page 40 - Array Manager Console

2. Click Controller. 3. Click Control Devices. 4. In the Tasks list, click Add Device. 5. Type the name, optional description, and optional MAC ad

Page 41 - Array Manager Common Tasks

4. In the Tasks list, click Run. 5. Follow the instructions in the Run Job Wizard. Using MDM Job TemplatesIn addition to sample job scripts provided

Page 42 - Managing Disk Arrays

The third RJ-45 connector, located in the lower right corner of the system's back panel, is an embedded remoteaccess connector and should only be

Page 43 - Deleting Virtual Disks

The parameters of the JoinDomain.vbs script to join a workgroup are:-workgroup <workgroupname>Where workgroupname is the name of the workgroup.C

Page 44 - Using Change Policy

Viewing Alerts1. Log in to the NAS Manager. 2. Click Controller. 3. Click View Alerts. 4. Select the check box next to the alert you want to view.

Page 45 - Array Disk Commands

A list of available disks is displayed along with the status of each disk.6. Click the disk whose properties you want to view, and then click Propert

Page 46 - Assign Global Hot Spare

6. In the Physical Disks column on the Disks page, select the disk to free. 7. In the Tasks list, click Free Hotspare. Forcing a Disk Online1. Log

Page 47 - Properties

NOTE: See "Advanced Disk and Volume Management" for advanced operations on all RAID controllers.To prepare a volume for expansion, perform t

Page 48 - General Controller Commands

5. In the Tasks list, click Delete. 6. Click OK. Reconfiguring a VolumeNOTICE: When you reconfigure a data volume, all data on the existing volume i

Page 49 - Disk Management

2. Remove the failed hard drive. 3. Insert a new hard drive ordered from Dell that is the same size as or larger than the failed drive. NOTE: The re

Page 50 - Merging Foreign Disks

icon on the desktop of the NAS system.4. Click Administrative Tools or System Management to display the list of selectable options. 5. Click the too

Page 52 - Working With Dynamic Volumes

Back to Contents PageAdvanced Disk and Volume ManagementDell™ PowerVault™ 77xN NAS Systems Administrator's Guide Using the Array Manager to Mana

Page 53

the network. See "Configuring Your NAS System Automatically on a Network (with DHCP)."1. Connect one end of the power cable to the NAS syst

Page 54 - Enclosure Management

6. If a Dell OpenManage Array Manager window with buttons such as Create Volume or Create Virtual Disk displays,click the task you want to perform, o

Page 55 - Enclosure Commands

Vendor identifies the vendor on hardware objects.The parameters for Volumes are as follows:Name is the name of the object.Status can vary, depending o

Page 56 - System Management

Expanding an Existing Volume1. Find the virtual disk that corresponds to the volume you are going to expand. 2. Add a member to that virtual disk. N

Page 57 - Update Service

NOTE: Your NAS system supports only NTFS partitions. Formatting all partitions as NTFS allows for advancedfeatures only available under that file syst

Page 58 - Configuring SNMP Properties

Perform the following steps to add array disks to a virtual disk or to change the virtual disk's RAID level:1. Right-click a virtual disk. 2. C

Page 59

3. From the pull-down menu, choose the policies you want. You can enable or disable the write-cache or enable or disable the read-cache.4. Click OK

Page 60

FormatRebuildAssign global hot spareUnassign global hot spareOnline array diskOffline array diskPrepare to removePropertiesFormatThe Format command pe

Page 61 - Backing Up the System

Unassign Global Hot SpareThe Unassign Global Hot Spare command unassigns the hot-spare disk. To unassign the hot-spare disk, perform thefollowing step

Page 62 - Backing Up Data Volumes

General Controller CommandsThis section describes the general controller operations:Rescan controllerFlush cacheEnable alarmDisable alarmRebuild rateP

Page 63 - Third-Party Backup Software

failed drive.During a rebuild, the complete contents of an array disk are reconstructed. A rebuild operation can occur during normaloperation; however

Page 64 - ARCserve 2000

8. Click Launch Configuration Tool to launch the NAS Manager. The Configuring icon is displayed for 5 minutes after you click Launch Configuration To

Page 65 - Recovery Tools

Upgrading a Basic Disk to a Dynamic DiskBecause only dynamic disks can be used for online volume extension, it is recommended that you use Array Manag

Page 66

4. Select the foreign disks that you would like to merge to the system. By default all foreign disks are selected to be merged.5. Click Next. 6. Cl

Page 67

Formatting a Partition or Volume1. Right-click the volume or partition you want to format, and then click Format. 2. Choose NTFS as the file system

Page 68

You are prompted to select whether to create a partition or a volume. Ensure that the Dynamic volume button ishighlighted.The dynamic group to which t

Page 69 - Using Tape Backups on a SAN

You cannot extend a volume if any of the following are true:The volume is formatted as FAT or FAT32.The volume is using software RAID (striped, mirror

Page 70 - Recovery From System Failure

expand Power Supplies to display the individual power supplies in the left page.If you right-click Power Supplies or an individual power supply, a con

Page 71 - Restoring System State Data

Back to Contents PageSystem ManagementDell™ PowerVault™ 77xN NAS Systems Administrator's Guide Dell OpenManage Server Administrator Using Remot

Page 72

information on the Remote Access Service, see "Using Remote Access Controllers."Storage Management ServiceThe Storage Management Service pro

Page 73

You can log in to the Remote Access Service through the Server Administrator home page or by directly accessing thecontroller's IP address using

Page 74 - Dell ActiveArchive

3. Log on to the Terminal Services Advanced Client session. NOTE: The default administrator user name is administrator and the default password is po

Page 75 - Storing Persistent Images

Windows® 2000Windows XPMicrosoft Windows NT®Configuring Your System Using a Serial Connection From a Windows2000 ClientNOTE: Perform this procedure on

Page 76 - Using Persistent Images

5. At the Advanced Administration Menu, select System Management, and then click Computer Management. 6. Click Services and Applications. 7. Click

Page 77

Back to Contents PageBacking Up the SystemDell™ PowerVault™ 77xN NAS Systems Administrator's Guide System-State Backup Backing Up Data Volumes

Page 78 - Read/Write Attributes

3. Click Backup. 4. In the Log on to Windows window, enter the administrator user name and password and click OK. NOTE: The default administrative u

Page 79 - Scheduling Persistent Images

Windows 2000 Backup and Recovery Tools allow you to back up your data volumes to a locally attached tape drive or to afile.NOTE: You must have a suppo

Page 80

Installing VERITAS Backup Exec Remote Administrator on a Client System1. Insert the VERITAS Backup Exec CD in the CD drive of the client system. The

Page 81

1. Insert the ARCserve 2000 CD in the CD drive of the client system. The CD starts the installation automatically.2. If the installation does not st

Page 82

9. Click Device Manager in the left pane. 10. Click Unknown Devices in the right pane. NOTE: The tape device may also appear under Other Devices.11.

Page 83

12. Click Update Driver. The Upgrade Device Driver Wizard displays.13. Click Next. 14. Click the radio button next to Search for a suitable driver

Page 84

NOTE: For increased performance, back up only read-only persistent images.2. On the NAS Manager primary menu, click Maintenance. 3. Click Terminal S

Page 85

5. Click the check box next to Redirect Files. 6. Enter the drive letter and path where you want the files to be restored. This path must be differe

Page 86 - Back to Contents Page

your client system is typically labeled COM1 or COM2.10. Click Only for myself, and then click Next. 11. Type a name for the connection in the text

Page 87 - Advanced Features

Back to Contents PageRecovering and Restoring the SystemDell™ PowerVault™ 77xN NAS Systems Administrator's Guide Solutions to Try Before Reinsta

Page 88 - Applying the MUI Language

configuration information.To recover from a system failure, you must complete the following tasks:Reinstall the operating system using the Reinstallat

Page 89

NOTE: The default user name is administrator and the default password is powervault.5. Click Restore Wizard. The Restore Wizard window displays.6. C

Page 90 - Network Adapter Teaming

k. In the Restore files to field, choose Original location, and then click Next. The How to Restore window displays.l. Select Always replace the fil

Page 91

Back to Contents PageDell ActiveArchiveDell™ PowerVault™ 77xN NAS Systems Administrator's Guide Introduction to Persistent Images Configuring t

Page 92

When the ActiveArchive cache file reaches the deletion threshold, the system begins deleting files, depending on the retentionweight (the deletion pri

Page 93

Inactive period — Prior to starting a persistent image, the system waits for a period of relative inactivity onthe volume being imaged. The default va

Page 94 - Services for UNIX®

In addition to scheduling persistent images, you can take new persistent images on demand, delete existing persistentimages, configure the persistent

Page 95 - Telnet Server

%% = Percent sign10. Click OK to create the persistent image. Deleting a Persistent Image1. Log in to the NAS Manager. 2. Click Disks. 3. Click Ac

Page 96 - User Name Mapping

8. Select the retention weight. 9. Click OK to update the persistent image. Scheduling Persistent ImagesWhen you click from the NAS Manager primary

Page 97 - Basic Scenarios

2. On the client system, right-click My Network Places on the desktop, and click Properties. The Network and Dial-up Connections window appears.3. D

Page 98 - File Server for Macintosh

pattern of Snapshot.%i and you take two persistent images, you have Snapshot.1 and Snapshot.2. The defaultpersistent image name pattern is Snapshot %M

Page 99 - Adapter Bindings

(Repeat every), the day to begin, the volume(s) to include, the image attributes (Read-only or Read/Write),retention weight, the number of images to s

Page 100 - Microsoft UAM Volume

5. Open Windows Explorer. 6. Select the drive on the left side. 7. Right-click the ActiveArchive directory, and then click Properties. 8. Click Se

Page 101 - Services for Novell® NetWare®

The original path and filename and the Dell ActiveArchives default path might exceed the 255-character limit and becomeinaccessible through Windows Ex

Page 102 - Configuring the IPX Protocol

1. Copy your files to a dynamic volume. 2. Take a persistent image of this dynamic volume. For information about taking a persistent image, see &quo

Page 103

9. After the batch file has run, reboot your system. Defragmenting a Volume Containing Persistent ImagesNOTICE: Defragmenting a volume containing per

Page 104 - Small Environment

Back to Contents Page

Page 105

Back to Contents PageAdvanced FeaturesDell™ PowerVault™ 77xN NAS Systems Administrator's Guide Using the Redundant Memory Feature Installing Mu

Page 106

For information on enabling the your NAS system's redundant memory feature, see your system's User's Guide.Installing Multilanguage Use

Page 107 - Using Secure Sockets Layers

4. Log in to the system as an administrator. NOTE: The default administrator user name is administrator and the default password is powervault.5. On

Page 108 - Using a Custom Certificate

serial connection to initialize.4. On the client system's desktop, click the Start button and click Control Panel. 5. Click Network and Interne

Page 109

NOTE: For more information, see the Microsoft Windows Powered operating system's online help.Network Adapter TeamingNetwork adapter teaming allow

Page 110 - Troubleshooting

Creating Intel PROSet II Network Teams1. Log in to the NAS Manager. 2. Click Maintenance, and then click Terminal Services. 3. Log in to the Termin

Page 111

Removing an Intel PROSet II Adapter From a Network Team1. Log in to the NAS Manager. 2. Click Maintenance, and then click Terminal Services. 3. Log

Page 112

1. Log in to the NAS Manager. 2. Click Maintenance, and then click Terminal Services. 3. Log in to the Terminal Services session as administrator.

Page 113 - Table 9-2. NAS Manager

Changing the Network Team Mode Using the Broadcom AdvancedServer Control Suite1. Log in to the NAS Manager. 2. Click Maintenance, and then click Ter

Page 114

Windows 2000 to any system on your network that supports NFS. To administer Server for NFS, set the following optionsfrom the SFU MMC console:User Map

Page 115

Map <Alt> key to <Ctrl><A>.Telnet port.Console or Stream for mode of operation.Default Domain Name is the domain name that is automa

Page 116

2. From the NAS Manager, click Shares. 3. Click Sharing Protocols. 4. Click NFS Protocol, and then click Properties. 5. Click User and Group Mappi

Page 117

For UNIX and Windows NT User Name Mapping, an NIS Server must already exist in the UNIX environment, or UNIX user andgroup files must exist on the Pow

Page 118

The AppleTalk protocol is disabled on the NAS system by default. You must enable the AppleTalk protocol for Macintosh clientsto access the NAS system.

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