Dell UPS 500T User Manual Page 1

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Dellt Tower UPS
500W, 1000W, and 1920/1500W
User's Guide
H900N, J715N, K788N, H914N, J716N, K789N
K806N, H965N
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
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Summary of Contents

Page 1 - User's Guide

Dellt Tower UPS500W, 1000W, and 1920/1500WUser's GuideH900N, J715N, K788N, H914N, J716N, K789NK806N, H965Nw w w . d e l l . c o m | s u p p o r t

Page 2 - Notes and Warnings

10 |Safety WarningsS Unpacking the cabinet in a low-temperature environment may cause condensation to occur in andon the cabinet. Do not install the c

Page 3 - Table of Contents

11 Installation|InstallationThis chapter explains:S Equipment inspectionS Unpacking the systemS UPS rear panelsS UPS internal battery connectionS UPS

Page 4 - 5 Additional UPS Features

12 |InstallationUnpacking the SystemCAUTION: Unpacking the cabinet in a low-temperature environment may cause condensation to occur in andon the cabin

Page 5 - 8 Troubleshooting

13 Installation|Identifying the UPS Rear PanelsThis section shows the rear panels of the Dell Tower UPS models.OUTPUT125V~ 15ACommunication PortFour

Page 6 - Introduction

14 |InstallationCommunication PortSix 5-15 Receptacles(Load Segment 1)Network TransientProtectorUSB PortUPS Communication BayOn/Off ButtonIEC-C14 Inpu

Page 7

15 Installation|Communication PortEight 5-15/5-20 Receptacles(Load Segment 1)Network Transient ProtectorUSB Port UPS Communication BayOn/Off ButtonIEC

Page 8 - Finding Information

16 |InstallationIdentifying the UPS Front PanelCover LatchCover LatchLCD PanelScroll Button (Up or Back)Select ButtonScroll Button (Down or Forward)Fi

Page 9

17 Installation|Connecting the UPS Internal BatteryTo ensure proper battery operation:1 Verify that the UPS is off and unplugged.2 Remove the UPS fron

Page 10 - Safety Warnings

18 |InstallationNOTE: A small amount of arcing may occur when connecting the batteries. This is normal and does not damagethe unit or present any safe

Page 11 - Installation

19 Installation|External Battery Module InstallationNOTE: A small amount of arcing may occur when connecting an EBM to the UPS. This is normal and wil

Page 12 - Unpacking the System

Notes and WarningsNOTE: A NOTE indicates important information that helps you make better use of your software.CAUTION: A CAUTION indicates a potentia

Page 13

20 |Installation2 Install the battery connector cover under the EBM cable to provide strain relief (see Figure 14).Rotate the battery connector cover

Page 14

21 Installation|Installing the UPSTo install the UPS:1 If you plan to use Dell UPS Management Software, connect your computer to the USB port usingthe

Page 15

22 |InstallationUPS Initial StartupTo start up the UPS:1 Verify that the internal batteries are connected.2 If an optional EBM is installed, verify th

Page 16 - Figure 9. The Dell Tower UPS

23 Installation|Table 2. Power Cord Ratings (continued)Dell UPS Model and Voltage Supplied Cord SetCountryRatingPower Cord500 and 1000W 230VC13 to C14

Page 17

24 |InstallationTable 2. Power Cord Ratings (continued)Dell UPS Model and Voltage Supplied Cord SetCountryRatingPower Cord1920W 230VC13 to C14 Jumper

Page 18

25 Installation|4 Plug the detachable UPS power cord into the input connector on the UPS rear panel.5 Plug the UPS power cord into a power outlet.The

Page 19

26 |Installation7 On the UPS status summary screen, press the button to check for active alarms or notices.Resolve any active alarms before continui

Page 20

27 Operation|OperationThis chapter contains information on how to use the UPS, including:S UPS startup and shutdownS Control panel and display functio

Page 21 - Installing the UPS

28 |OperationStarting the UPS on BatteryNOTE: Before using this feature, the UPS must have been powered by utility power with output enabled at leasto

Page 22 - UPS Initial Startup

29 Operation|Control Panel FunctionsThe UPS has a three-button graphical LCD with dual color backlight. Standard backlight is used tolight up the disp

Page 23

3 Table of Contents|Table of Contents1 IntroductionFinding Information 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 24

30 |OperationTo select an option:1 When scrolling through the settings, the present setting displays for each selection.2 Press the button to select

Page 25 - Figure 18. Starting the UPS

31 Operation|Screen LockedTo lock a screen, press the button. The current view stays locked and does not automatically returnto the default screen a

Page 26

32 |OperationTable 4. Status Summary Screens Status Summary ScreenDescriptionUPS Critical FailureThe UPS is in Fault mode. The status icon and backgr

Page 27 - Operation

33 Operation|Table 4. Status Summary Screens (continued)Status Summary Screen DescriptionNormal ModeThe UPS is operating in Normal mode from utility p

Page 28 - UPS Shutdown

34 |OperationEvent LogThe Event Log holds up to 50 events. You can scroll through the event screens, beginning with the mostrecent event.NOTE: The dat

Page 29 - Control Panel Functions

35 Operation|Control ScreensTable 6 describes the available control screens.Table 6. Control ScreensControl ScreensDescriptionBattery Test Schedule Ba

Page 30 - Display Functions

36 |OperationIdentificationThe identification screens display the following UPS information:S Type and modelS Part numberS Serial numberS UPS firmware

Page 31 - UPS Status

37 Operation|Table 7. Settings (continued)Description Default SettingAvailable SettingsSet Date and Time Set Month, Day, Year, Hours, Minutes, and Sec

Page 32

38 |OperationTable 7. Settings (continued)Description Default SettingAvailable SettingsBattery Saving Mode [Disabled] [10%] [20%] [30%]...[100%]The UP

Page 33

39 Operation|Table 7. Settings (continued)Description Default SettingAvailable SettingsReset Peak Consumption Watts [No] [Yes]If No, no action.If Yes,

Page 34 - Measurements

4 |Table of ContentsDisplay Functions 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Startup Screen

Page 35 - Control Screens

40 |OperationRetrieving the Event LogTo retrieve the Event Log through the display:1 Press the button for one second to go to the main menu selectio

Page 36 - Settings

41 Operation|Configuring Load SegmentsLoad segments are sets of receptacles that can be controlled by the Dell UPS Management Software,the Dell Networ

Page 37

42 |OperationConfiguring Automatic Start DelayYou can configure the load segment to turn on automatically after the utility power returns, if it wassh

Page 38

43 Operation|Configuring Automatic on Battery ShutdownIf set to Off (default), the load segment turns off only when commanded manually by the button

Page 39

44 |OperationConfiguring Battery SettingsConfigure the UPS settings for an installed EBM, including whether to run automatic battery tests andautomati

Page 40 - Behavior on Overload

45 Operation|Running Automatic Battery TestsThe automatic discharge test, enabled by default, runs during the transition from Float to Rest mode.After

Page 41 - Configuring Load Segments

46 |Additional UPS FeaturesAdditional UPS FeaturesThis chapter describes:S Communication ports (RS-232 and USB)S Dell Network Management CardS Network

Page 42 - S Battery under voltage state

47 Additional UPS Features|Table 9. RS-232 Communication Port Pin AssignmentPinSignal Name Function Direction from the UPS1 Unused —2 Tx Transmit to e

Page 43

48 |Additional UPS FeaturesDell Network Management Card (Optional)The Dell Tower UPS has one available communication bay, which supports the optional

Page 44 - Configuring Battery Settings

49 Additional UPS Features|Network Transient ProtectorThe network transient protector, shown in Figure 23, is located on the rear panel and has jacks

Page 45 - Configuring Automatic Restart

5 Table of Contents|6 UPS MaintenanceUPS and Battery Care 50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 46 - Additional UPS Features

50 |UPS MaintenanceUPS MaintenanceThis chapter explains how to:S Care for the UPS and batteriesS Transport the UPSS Store the UPS and batteriesS Test

Page 47

51 UPS Maintenance|Transporting the UPSNOTE: The internal UPS batteries MUST be disconnected before transportation.CAUTION: The following procedure sh

Page 48

52 |UPS Maintenance3 Unscrew the thumbscrew on the the metal battery cover and remove the cover (see Figure 25).Figure 25. Removing the Battery Cover4

Page 49 - Dell UPS Management Software

53 UPS Maintenance|Storing the UPS and BatteriesIf you store the UPS for a long period, recharge the battery every 6 months by plugging the UPS into a

Page 50 - UPS Maintenance

54 |UPS MaintenanceUpdating the UPS FirmwareTo keep the UPS firmware updated with the latest improvements and benefits, visit www.dell.com forupdates.

Page 51 - Transporting the UPS

55 Specifications|SpecificationsThis chapter provides the following specifications:S Model listS Dimensions and weightsS Electrical input and outputS

Page 52

56 |SpecificationsTable 12. Electrical Input100/120V Models 230V ModelsNominal Voltage 100/120V 230VVoltage Range 84–150V auto-sensing 160–286V auto-s

Page 53 - Testing Batteries

57 Specifications|Table 14. Environmental and Safety100/120V Models 230V ModelsOperating Temperature Up to 1,500 meters: 0°C to 40°C (32°F to 104°F)Ab

Page 54 - Updating the UPS Firmware

58 |SpecificationsTable 15. BatteryConfiguration 500W: (2) 12V, 7 Ah internal batteries (no EBM)1000W: (3) 12V, 9 Ah internal batteries; (6) 12V, 9 Ah

Page 55 - Specifications

59 Troubleshooting|TroubleshootingThe Dell Tower UPS is designed for durable, automatic operation and issues alarms to alert youwhenever potential ope

Page 56

6 |IntroductionIntroductionThe Dellt Tower uninterruptible power system (UPS) protects your sensitive electronic equipmentfrom basic power problems su

Page 57

60 |TroubleshootingEvent Log MenuFrom the Event Log menu, you can access the last 50 events, which includes events, notices, andalarms, arranged from

Page 58

61 Troubleshooting|Table 16. Typical Alarms and Conditions (continued)Alarm or Condition ActionPossible CauseBattery test did not run orwas interrupte

Page 59 - Troubleshooting

62 |TroubleshootingTable 16. Typical Alarms and Conditions (continued)Alarm or Condition ActionPossible CauseInput AC Over Voltage(Alarm 6)Intermitten

Page 60 - Typical Alarms and Conditions

63 Troubleshooting|Table 16. Typical Alarms and Conditions (continued)Alarm or Condition ActionPossible CauseOutput Short Circuit(Alarm 58)Continuous

Page 61

7 Introduction|Providing outstanding performance and reliability, the UPS's unique benefits include:S Buck and Boost voltage regulation that ensu

Page 62

8 |IntroductionFinding InformationCAUTION: The Safety, Environmental, and Regulatory Information document provides important safety andregulatory info

Page 63 - Silencing the Alarm

9 Safety Warnings|Safety WarningsCAUTION: Before performing the procedures in this document, read and follow the safety instructions andimportant regu

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