Dell Dimension 9150/XPS 400 User Manual

www.dell.com | support.dell.comDell™ Dimension™ 9150Owner’s ManualFlexBays (2) for optionalfloppy drive or optional Media Card Readerhard-drive activi

10 Finding Information• Service Tag and Express Service Code • Microsoft Windows License LabelService Tag and Microsoft Windows LicenseThese labels ar

100 Removing and Installing Parts5Disconnect the USB cable on the back of the Media Card Reader to the front panel USB connector on the system board (

Removing and Installing Parts 101Installing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety in

102 Removing and Installing Parts7Connect the FlexBay USB cable to the back of the Media Card Reader and to the Media Card Reader connector on the sys

Removing and Installing Parts 103Removing a CD/DVD Drive1Follow the procedures in "Before You Begin" on page 63.2Remove the computer cover (

104 Removing and Installing Parts4Slide the drive release mechanism to the right to release the shoulder screw and slide the drive out to remove it fr

Removing and Installing Parts 1053Slide the drive into the drive bay until the drive clicks into position.4Connect the power cable to the drive and th

106 Removing and Installing PartsBatteryReplacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety inst

Removing and Installing Parts 1077Replace the computer cover. NOTICE: To connect a network cable, first plug the cable into the network device and th

108 Removing and Installing Parts

Appendix 109AppendixSpecificationsProcessorProcessor type Intel® Pentium® 4 Socket-T with Hyper-Threading technologyCache 1 MB or 2 MBMemoryType dual-

Finding Information 11• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions • Community

110 AppendixExpansion BusBus type PCI 32 bitPCI Express x1, x4, and x16Bus speed PCI: 33 MHzPCI Express:100 MHzBus throughputPCI Express:x1 slot bidir

Appendix 111DrivesExternally accessible:two 3.5-inch drive bays (FlexBay)two 5.25-inch drive baysAvailable devicesserial ATA drives (2), floppy drive,

112 AppendixControls and LightsPower control push buttonPower light green light — Blinking green in sleep state; solid green for power-on state.amber

Appendix 113System SetupOverviewUse system setup as follows: • To change the system configuration information after you add, change, or remove any har

114 AppendixEntering System Setup1Turn on (or restart) your computer.2When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appea

Appendix 115Options List — This field appears on the left side of the system setup window. The field is a scrollable list containing features that def

116 AppendixSystem Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not

Appendix 117USB for FlexBay This field enables and disables the internal USB for FlexBay.Off = Internal USB for FlexBay is disabled.On = Internal USB

118 AppendixPower ManagementAC Recovery Determines what happens when AC power is restored to the computer.Auto Power On Sets the computer to automatic

Appendix 119Boot SequenceThis feature allows you to change the boot sequence for devices. NOTICE: If you modify any boot sequence settings, save the

12 Finding Information• How to use Windows XP• Documentation for my computer • Documentation for devices (such as a modem)Windows Help and Support Cen

120 Appendix3When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press <F12>.If you wait too long and the operatin

Appendix 121Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Produ

122 Appendix10Close the computer cover (see page 107). NOTICE: To connect a network cable, first plug the cable into the network device and then plug

Appendix 123MouseIf your screen cursor skips or moves abnormally, clean the mouse. To clean a non-optical mouse:1Turn the retainer ring on the undersi

124 Appendixthe verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-assisted tec

Appendix 125This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:This device may not cause harmful

126 AppendixFCC Identification InformationThe following information is provided on the device or devices covered in this document in compliance with F

Appendix 127Argentina (Buenos Aires)International Access Code: 00Country Code: 54City Code: 11Website: www.dell.com.arE-mail: [email protected]

128 AppendixBarbados General Support1-800-534-3066Belgium (Brussels)International Access Code: 00Country Code: 32City Code: 2Website: support.euro.del

Appendix 129Canada (North York, Ontario)International Access Code: 011Online Order Status: www.dell.ca/ostatusAutoTech (automated technical support)to

Setting Up and Using Your Computer 13Setting Up and Using Your ComputerSetting Up a Printer NOTICE: Complete the operating system setup before you co

130 AppendixChina (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical Support E-mail: [email protected]

Appendix 131Czech Republic (Prague)International Access Code: 00Country Code: 420Website: support.euro.dell.comE-mail: [email protected] Su

132 AppendixFrance (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Website: support.euro.dell.comE-mail: support.

Appendix 133GreeceInternational Access Code: 00Country Code: 30Website: support.euro.dell.comE-mail: support.euro.dell.com/gr/en/emaildell/Technical S

134 AppendixIreland (Cherrywood)International Access Code: 16Country Code: 353City Code: 1Website: support.euro.dell.comE-mail: dell_direct_support@de

Appendix 135Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTechnical Support (servers)toll-fre

136 AppendixLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas, U.S.A.)512 728-3619Fax (Techn

Appendix 137MexicoInternational Access Code: 00Country Code: 52Customer Technical Support001-877-384-8979or 001-877-269-3383Sales50-81-8800or 01-800-8

138 AppendixNicaragua General Support001-800-220-1006Norway (Lysaker)International Access Code: 00Country Code: 47Website: support.euro.dell.comE-mail

Appendix 139Singapore (Singapore)International Access Code: 005Country Code: 65Website: support.ap.dell.comTechnical Support (Dimension, Inspiron, and

14 Setting Up and Using Your ComputerConnecting a USB Printer NOTE: You can connect USB devices while the computer is turned on.1Complete the operati

140 AppendixSpain (Madrid)International Access Code: 00Country Code: 34City Code: 91Website: support.euro.dell.comE-mail: support.euro.dell.com/es/es/

Appendix 141Tai wa nInternational Access Code: 002Country Code: 886Website: support.ap.dell.comE-mail: [email protected] Support (OptiPlex,

142 AppendixU.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Website: support.euro.dell.comCustomer Care website: support.e

Appendix 143U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free: 1-800-433-9014AutoTech (portab

144 Appendix

Index 145IndexAaudio. See soundBbatteryproblems, 37replacing, 106BIOS, 113boot sequenceabout, 119changing, 119-120option settings, 119bootingto a USB

146 Index146 IndexDVD driveproblems, 38DVDs, 18playing, 16Ee-mailproblems, 39error messagesdiagnostic lights, 53troubleshooting, 41FFiles and Settings

Index 147Nnetworkconnector, 68Network Setup Wizard, 24problems, 46setting up, 23Network Setup Wizard, 24Ooperating systemreinstalling Windows XP, 60Pp

148 Index148 IndexsoftwareHyper-Threading, 27problems, 43-44soundproblems, 49volume, 49sound connectors, 67speakerproblems, 49volume, 49specifications

Setting Up and Using Your Computer 15If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to th

16 Setting Up and Using Your ComputerPlaying CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray cl

Setting Up and Using Your Computer 17A DVD player includes the following basic buttons:For more information on playing CDs or DVDs, click Help on the

18 Setting Up and Using Your ComputerAdjusting the PictureIf an error message notifies you that the current resolution and color depth are using too m

Setting Up and Using Your Computer 193To copy the CD or DVD:•If you have one CD or DVD drive, ensure that the settings are correct and click the Disc

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Setting Up and Using Your ComputerHelpful Tips• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Son

Setting Up and Using Your Computer 21For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 101.To

22 Setting Up and Using Your ComputerIf you purchased a graphics card that supports dual monitors, follow these instructions to connect and enable you

Setting Up and Using Your Computer 23Connecting a TV NOTE: To connect a TV to your computer, you must purchase an S-video cable, which is available a

24 Setting Up and Using Your ComputerNetwork Setup WizardThe Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you thro

Setting Up and Using Your Computer 25Standby ModeStandby mode conserves power by turning off the display and the hard drive after a time-out. When the

26 Setting Up and Using Your Computer3Under or pick a Control Panel icon, click Power Options.4Define your power settings on the Power Schemes tab, Ad

Setting Up and Using Your Computer 27Hibernate TabThe Hibernate tab allows you to enable hibernate mode. If you want to use the hibernate settings you

28 Setting Up and Using Your ComputerAbout Your RAID ConfigurationThis section provides an overview of the RAID configuration that you might have sele

Setting Up and Using Your Computer 29 NOTICE: Because RAID level 0 configurations provide no data redundancy, if one drive fails, then the data on th

Contents 3ContentsFinding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Setting Up and Using Your Computer . . . .

30 Setting Up and Using Your Computerand the Intel Matrix Storage Console. Both methods require that you set your computer to RAID-enabled mode before

Setting Up and Using Your Computer 318Select the desired capacity for the volume, and press <Enter>. The default value is the maximum available

32 Setting Up and Using Your Computer4Press <y> to confirm the deletion of the RAID volume.5Press <Esc> to exit the Intel RAID Option ROM

Setting Up and Using Your Computer 33 NOTE: If you do not see an Actions menu option, you have not yet set your computer to RAID-enabled mode (see pa

34 Setting Up and Using Your Computer6From the drop-down box, select RAID 0 as the RAID level. NOTE: Select the strip size closest to the size of the

Setting Up and Using Your Computer 35Creating a Spare Hard DriveA spare hard drive may be created with a RAID level 1 configuration. The spare hard dr

36 Setting Up and Using Your ComputerUsing Intel® Viiv™ Quick Resume Technology (Optional)When running in the Intel Viiv Quick Resume Technology (QRT)

Solving Problems 37Solving ProblemsTroubleshooting TipsFollow these tips when you troubleshoot your computer:• If you added or removed a part before t

38 Solving ProblemsDrive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Info

Solving Problems 39Problems writing to a CD/DVD-RW driveHard drive problemsE-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the

4 ContentsHyper-Threading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27About Your RAID Configuration . . . . . . . . . . . .

40 Solving ProblemsCHECK THE TELEPHONE LINE CONNECTION —CHECK THE TELEPHONE JACK —CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK —USE A DIFFE

Solving Problems 41Error MessagesIf the message is not listed, see the documentation for the operating system or the program that was running when the

42 Solving ProblemsMedia Card Reader ProblemsKeyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety ins

Solving Problems 43Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in t

44 Solving ProblemsA program is designed for an earlier Windows operating systemA solid blue screen appearsOther software problemsRUN THE PROGRAM COMP

Solving Problems 45Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Inf

46 Solving ProblemsNetwork Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product In

Solving Problems 47Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Info

48 Solving ProblemsPrinter Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product In

Solving Problems 49Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Contents 5Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Power Problems. . . . . . . . . . . . . . . . . . . . .

50 Solving ProblemsNo sound from headphonesVideo and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the saf

Solving Problems 51If the screen is difficult to readTEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with ano

52 Solving Problems

Troubleshooting Tools 53Troubleshooting ToolsDiagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety ins

54 Troubleshooting ToolsA possible graphics card failure has occurred.• If the computer has a graphics card, remove the card (see page 76), reinstall

Troubleshooting Tools 55A possible expansion card failure has occurred.1Determine if a conflict exists by removing a card (not a graphics card) and re

56 Troubleshooting ToolsDell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Produ

Troubleshooting Tools 573If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for

58 Troubleshooting ToolsIdentifying DriversIf you experience a problem with any device, identify whether the driver is the source of your problem and,

Troubleshooting Tools 59Manually Reinstalling Drivers 1After copying the required driver files to your hard drive, click the Start button and right-cl

6 ContentsRemoving the Computer Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 68Inside View of Your Computer. . . . . . . . . . . . . . .

60 Troubleshooting ToolsUsing Microsoft Windows XP System RestoreThe Microsoft Windows XP operating system provides System Restore to allow you to ret

Troubleshooting Tools 61Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any o

62 Troubleshooting Tools4On the next screen, click Confirm.The restore process takes approximately 6–10 minutes to complete.5When prompted, click Fini

Removing and Installing Parts 63Removing and Installing PartsBefore You BeginThis chapter provides procedures for removing and installing the componen

64 Removing and Installing PartsBefore Working Inside Your ComputerUse the following safety guidelines to help protect your computer from potential da

Removing and Installing Parts 65Front View of the Computer1 cover latch release Use this latch to remove the cover. See "Removing the Computer C

66 Removing and Installing Parts5 IEEE 1394 connector (optional)Use the optional IEEE 1394 connector for high-speed data devices such as digital video

Removing and Installing Parts 67Back View of the Computer231541 power connector Insert the power cable.2 sound card connectors (5)• Line-in connector

68 Removing and Installing PartsRemoving the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instru

Removing and Installing Parts 695Locate the three hinge tabs on the bottom edge of the computer.6Grip the sides of the computer cover and pivot the co

Contents 75 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Specifications . . . . . . . . . . . . . . . . . . . . .

70 Removing and Installing PartsInside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instr

Removing and Installing Parts 71System Board Componentsmemory module connectors (1, 2, 3, 4)main power connectorprocessor and heat sink connectorfan c

72 Removing and Installing PartsMemoryYou can increase your computer memory by installing memory modules on the system board.For information on the ty

Removing and Installing Parts 73 NOTE: Memory purchased from Dell is covered under your computer warranty. NOTICE: If you remove your original memory

74 Removing and Installing PartsInstalling Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in

Removing and Installing Parts 755Align the notch on the bottom of the module with the crossbar in the connector. NOTICE: To avoid damage to the memor

76 Removing and Installing Parts NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the comput

Removing and Installing Parts 77PCI CardsIf you are installing or replacing a card, follow the procedures in the next section. If you are removing but

78 Removing and Installing Parts3Push the two release tabs on the card retention door from the inside to pivot the door open. Because the door is capt

Removing and Installing Parts 79 CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard again

8 Contents

80 Removing and Installing Parts10Close the card retention door by snapping it into place to secure the card(s). NOTICE: Do not route card cables ove

Removing and Installing Parts 81 NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the com

82 Removing and Installing PartsInstalling a PCI Express Card1Follow the procedures in "Before You Begin" on page 63.2If present on your com

Removing and Installing Parts 834If your computer includes a card retention mechanism:aPivot the mechanism upward and gently squeeze in on the sides t

84 Removing and Installing Parts7Pull the securing tab, grasp the card by its top corners, and then ease it out of its connector.8Prepare the card for

Removing and Installing Parts 8511Ensure that:• The tops of all cards and filler brackets are flush with the alignment bar.• The notch in the top of t

86 Removing and Installing Parts15If you installed an add-in network adapter and want to disable the integrated network adapter:aEnter system setup se

Removing and Installing Parts 874Push the two release tabs on the card retention door toward each other and pivot the door open. Because the door is c

88 Removing and Installing Parts NOTICE: Ensure that you release the securing tab to unseat the card. If the card is not removed correctly, the syste

Removing and Installing Parts 89Drive Panels CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the P

Finding Information 9Finding InformationWhat Are You Looking For? Find it Here• Warranty information• Terms and Conditions (U.S. only)• Safety instruc

90 Removing and Installing Parts3Push from the inside and pivot the drive panel to the left to release the panel from its side hinges.4Set the drive p

Removing and Installing Parts 911Slide the tab on the left side of the drive-panel insert under the center drive panel tab.2Rotate the drive-panel ins

92 Removing and Installing PartsDrivesYour computer supports:• Two hard drives (Serial ATA)• Two FlexBay drives (can contain an optional floppy drive

Removing and Installing Parts 93 NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as

94 Removing and Installing PartsInstalling a Hard Drive1Unpack the replacement hard drive, and prepare it for installation.2Check the documentation fo

Removing and Installing Parts 95 NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug the cable in to t

96 Removing and Installing Parts8Check all connectors to be certain that they are properly cabled and firmly seated.9Replace the computer cover (page

Removing and Installing Parts 975Pull the sliding plate to the right and hold in place.6Slide the floppy drive out of the floppy drive bay.power cable

98 Removing and Installing PartsInstalling a Floppy Drive1If you are installing a new floppy drive, remove the shoulder screws from the inside of the

Removing and Installing Parts 99Media Card ReaderFor information on using the Media Card Reader, see "Using a Media Card Reader (Optional)"