Dell OptiPlex 3010 (Mid 2012) User Manual

Dell OptiPlex 3010 DesktopOwner's ManualRegulatory Model: D07DRegulatory Type: D07D001

Removing the Front Bezel1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Pry the front bezel retention clips awa

4. Pull the release lever away from the PCIe x16 card to release the securing tab from the dent in the card. Then, ease the card up and out of its con

Related LinksInstalling the Expansion CardInstalling The Expansion Card1. Insert the PCIe x4 card into the connector on the system board and press dow

Related LinksInstalling The Optical DriveInstalling The Optical Drive1. Slide down the optical-drive latch and push the optical drive from the front t

5. Flex the hard-drive bracket and then remove the single 3.5 inch hard drive or two 2.5 inch hard drives from the bracket.6. Turn over the hard-drive

9. Release the screws that secure the 2.5 inch hard drive to the underside of the hard drive bracket.Related LinksInstalling The Hard DriveInstalling

4. Lift the memory modules out of the connectors on the system board.Related LinksInstalling The MemoryInstalling The Memory1. Insert the memory modul

4. Slide the intrusion switch toward the chassis bottom and remove it from the system board.Related LinksInstalling The Intrusion SwitchInstalling The

4. Unthread the speaker cable from the chassis clip.5. Press down the speaker-securing tab and slide the speaker upwards to remove it.Related LinksIns

Removing The Heat Sink and ProcessorNOTE: Your system board may not have a heat sink on the chipset, and may look different from the images described

Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

7. Lift the processor cover.8. Lift the processor to remove it from the socket and place it in an antistatic package.Installing The Heat Sink and Proc

Removing The Coin-Cell Battery1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Press the coin-cell battery inwar

5. Pry the power-switch cable free.6. Slide the power-switch cable out through the front of the computer.Related LinksInstalling The Power Switch Cabl

Removing The Front Thermal Sensor1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Remove the front bezel.4. Disc

Related LinksInstalling The Front Thermal SensorInstalling The Front Thermal Sensor1. Secure the thermal sensor to the chassis front.2. Thread the the

6. Slide the four grommets inward and through the slots in the front of the computer.7. Lift and remove the system fan out of the computer.8. Pry up a

Installing The System Fan1. Place the system fan in the chassis.2. Pass the four grommets through the chassis and slide outwards along the grooves to

7. Remove the Input/Output panel.Related LinksInstalling The Input/Output PanelInstalling The Input/Output Panel1. Insert the Input/Output panel into

5. Unthread the 4–pin power cable from the chassis clips.6. Disconnect the 24–pin power cable from the system board.7. Unthread the 24–pin power cable

9. Push in on the blue release tab beside the power supply, and slide the power towards the front of the computer.10. Lift the power supply out of the

Contents1 Working on Your Computer... 7Before Work

Related LinksRemoving The Power SupplyRemoving the System Board1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3.

11. Remove the system board from the chassis.Installing the System Board1. Align the system board to the port connectors on the back of the chassis an

4. Unthread the thermal-sensor cable from the chassis clip.5. Pry the thermal sensor away from the power supply and remove from the chassis.Related Li

3System SetupSystem SetupThis computer offers you the following options:• Access System Setup by pressing <F2>• Bring up a one-time boot menu by

Since the one-time boot menu only affects the current boot, it has the added benefit of not requiring the technician to restore the customer's bo

Action KeystrokeExit BIOS <Esc> — Remain in Setup, Save/Exit, Discard/ExitChange a setting Left or right-arrow keySelect field to change <Ent

Option DescriptionNOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.Serial Port Allows

Option DescriptionStrong Password This option lets you enable or disable strong passwords for the system.Password Configuration Allows you to control

Table 4. Secure BootOption DescriptionSecure Boot Enable Allows you to enable or disable Secure Boot feature• Disable• EnableExpert key Management All

Option Description• Last StateThis option is Power Off by default.Auto On Time Sets time to automatically turn on the computer. Time is kept in standa

Removing The PSU Thermal Sensor...

Option DescriptionThis option is set to Thorough by default.Table 8. Virtualization SupportOption DescriptionVirtualization This option specifies whet

Option DescriptionNOTE: This field is only relevant when the "Integrated NIC" control in the "System Configuration" group is set t

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4TroubleshootingDiagnostic LEDsNOTE: The diagnostic LEDs only serve as an indicator of the progress through the Power-on Self-Test (POST) process. The

Problem DescriptionA possible system board failure has occurred.Troubleshooting StepsUnplug the computer. Allow one minute for the power to drain. Plu

Problem DescriptionBIOS may be corrupt or missing.Troubleshooting StepsThe computer hardware is operating normally but the BIOS may be corrupt or miss

Problem DescriptionA possible system board failure has occurred.Troubleshooting Steps• Disconnect all internal and external peripherals, and re-start

Power ButtonProblem DescriptionA possible hard drive failure has occurred.Troubleshooting StepsRe-seat all power and data cables.LEDPower ButtonProble

LEDPower ButtonProblem DescriptionA possible expansion card failure has occurred.Troubleshooting Steps• Determine if a conflict exists by removing an

• If the operating system is attempting to boot from a device (optical drive), check system setup to ensure the boot sequence is correct for the devic

Memory double word logic failure at address, read value expecting value...54Memory odd/even logic fai

Code 3-2-2Cause Interrupt vector loading failureCode 3-2-4Cause Keyboard Controller Test failureCode 3-3-1Cause NVRAM power lossCode 3-3-2Cause NVRAM

Code 4–4–1Cause Serial or parallel port test failureCode 4–4–2Cause Failure to decompress code to shadowed memoryCode 4–4–3Cause Math coprocessor test

Controller has failedDescription The hard drive or the associated controller is defective.Data error Description The floppy or hard drive cannot read

Hard-disk drive controller failureDescription The hard drive failed initialization.Hard-disk drive failure Description The hard drive failed initializ

Memory double word logic failure at address, read value expecting valueDescription A memory module may be faulty or improperly seated. Reinstall the m

Not a boot disketteDescription The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it.

Timer chip counter 2 failed Description A chip on the system board may be malfunctioning.Unexpected interrupt in protected modeDescription The keyboar

5SpecificationsSpecificationNOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (or St

VideoVideo memory:Integrated up to 1.7 GB shared video memory (Microsoft Windows Vista and Windows 7)Discrete up to 1 GBAudioIntegrated integrated Con

DrivesMini-Tower twoDesktop oneSmall Form Factor oneExternal ConnectorsAudio:Back PanelMini-Tower/Desktop three connectors once each for line-out, lin

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System Board ConnectorsMini-Tower, Desktop two 3-pin connectorSmall Form Factor one 5-pin connectorFront panel control one 16-pin, two 10–pin, and one

Controls and LightsNOTE: You can test the health of the power system by pressing the test button. When the system power supply voltage is within speci

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6Contacting DellContacting DellNOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, pack

1Working on Your ComputerBefore Working Inside Your ComputerUse the following safety guidelines to help protect your computer from potential damage an

CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the c

2Removing and Installing ComponentsThis section provides detailed information on how to remove or install the components from your computer.Removing t