Dell OptiPlex 3010 (Mid 2012) User Manual

Dell OptiPlex 3010 Mini-TowerOwner's ManualRegulatory Model: D12MRegulatory Type: D12M001

Removing the Front Bezel1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Pry the front bezel retention clips awa

4. Pull the release lever away from the PCIe x16 card to release the securing tab from the dent in the card. Then, ease the card up and out of its con

Related LinksInstalling the Expansion CardInstalling The Expansion Card1. Insert the PCIe x4 card into the connector on the system board and press dow

6. Repeat steps 4 and 5 to remove the second optical drive (if available).Related LinksInstalling the Optical DriveInstalling The Optical Drive1. Slid

5. Flex the hard-drive bracket and then remove the hard drive from the bracket.6. Repeat the above steps for the second hard drive, if available.Relat

4. Lift the memory modules out of the connectors on the system board.Related LinksInstalling the MemoryInstalling the Memory1. Insert the memory modul

4. Slide the intrusion switch toward the chassis bottom and remove it from the system board.Related LinksInstalling the Intrusion SwitchInstalling the

4. Unthread the speaker cable from the chassis clip.5. Press down the speaker-securing tab and slide the speaker upwards to remove it.Related LinksIns

Removing the Heat Sink and Processor1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Disconnect the heat sink as

7. Lift the processor cover.8. Lift the processor to remove it from the socket and place it in an antistatic package.Related LinksInstalling the Heat

Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

Removing the Heat Sink and ProcessorRemoving The Coin-Cell Battery1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.

5. Disconnect the power-switch cable from the system board.6. Unthread the power-switch cable from the chassis clips.7. Unthread the power-switch cabl

Related LinksInstalling the Power Switch CableInstalling the Power-Switch Cable1. Slide the power-switch cable in through the front of the computer.2.

5. Pry the thermal sensor away from the chassis front and remove.Related LinksInstalling the Front Thermal SensorInstalling the Front Thermal Sensor1.

4. Pry and remove the system fan away from the four grommets securing it to the back of the computer.Installing the System Fan1. Place the system fan

6. Remove the screw that secures the Input/Output panel to the computer.7. Slide the Input/Output panel towards the left of the computer to release it

Installing the Input/Output Panel1. Insert the Input/Output panel into the slot on the chassis front.2. Slide the Input/Output panel towards the right

6. Disconnect the 4-pin power cable from the system board.7. Remove the screws that secure the power supply to the back of the computer.8. Push in on

Related LinksInstalling the Power SupplyInstalling the Power Supply1. Place the power supply in the chassis and slide towards the back of the computer

8. Slide the system board towards the front of the computer.9. Carefully tilt the system board to 45 degrees, and then lift the system board out of th

Contents1 Working on Your Computer... 7Before Work

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3System SetupSystem SetupThis computer offers you the following options:• Access System Setup by pressing <F2>• Bring up a one-time boot menu by

Since the one-time boot menu only affects the current boot, it has the added benefit of not requiring the technician to restore the customer's bo

Action KeystrokeExit BIOS <Esc> — Remain in Setup, Save/Exit, Discard/ExitChange a setting Left or right-arrow keySelect field to change <Ent

Option DescriptionNOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.Serial Port Allows

Option DescriptionStrong Password This option lets you enable or disable strong passwords for the system.Password Configuration Allows you to control

Table 4. Secure BootOption DescriptionSecure Boot Enable Allows you to enable or disable Secure Boot feature• Disable• EnableExpert key Management All

Option Description• Last StateThis option is Power Off by default.Auto On Time Sets time to automatically turn on the computer. Time is kept in standa

Option DescriptionThis option is set to Thorough by default.Table 8. Virtualization SupportOption DescriptionVirtualization This option specifies whet

Option DescriptionNOTE: This field is only relevant when the "Integrated NIC" control in the "System Configuration" group is set t

3 System Setup... 31System S

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4TroubleshootingDiagnostic LEDsNOTE: The diagnostic LEDs only serve as an indicator of the progress through the Power-on Self-Test (POST) process. The

Problem DescriptionA possible system board failure has occurred.Troubleshooting StepsUnplug the computer. Allow one minute for the power to drain. Plu

Problem DescriptionBIOS may be corrupt or missing.Troubleshooting StepsThe computer hardware is operating normally but the BIOS may be corrupt or miss

Problem DescriptionA possible system board failure has occurred.Troubleshooting Steps• Disconnect all internal and external peripherals, and re-start

Power ButtonProblem DescriptionA possible hard drive failure has occurred.Troubleshooting StepsRe-seat all power and data cables.LEDPower ButtonProble

LEDPower ButtonProblem DescriptionA possible expansion card failure has occurred.Troubleshooting Steps• Determine if a conflict exists by removing an

• If the operating system is attempting to boot from a device (optical drive), check system setup to ensure the boot sequence is correct for the devic

Code 3-2-2Cause Interrupt vector loading failureCode 3-2-4Cause Keyboard Controller Test failureCode 3-3-1Cause NVRAM power lossCode 3-3-2Cause NVRAM

Code 4–4–1Cause Serial or parallel port test failureCode 4–4–2Cause Failure to decompress code to shadowed memoryCode 4–4–3Cause Math coprocessor test

Memory write/read failure at address, read value expecting value...52Memory size in CMOS

Controller has failedDescription The hard drive or the associated controller is defective.Data error Description The floppy or hard drive cannot read

Hard-disk drive controller failureDescription The hard drive failed initialization.Hard-disk drive failure Description The hard drive failed initializ

Memory double word logic failure at address, read value expecting valueDescription A memory module may be faulty or improperly seated. Reinstall the m

Not a boot disketteDescription The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it.

Timer chip counter 2 failed Description A chip on the system board may be malfunctioning.Unexpected interrupt in protected modeDescription The keyboar

5SpecificationsSpecificationNOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (or St

VideoVideo memory:Integrated up to 1.7 GB shared video memory (Microsoft Windows Vista and Windows 7)Discrete up to 1 GBAudioIntegrated integrated Con

DrivesMini-Tower twoDesktop oneSmall Form Factor oneExternal ConnectorsAudio:Back PanelMini-Tower/Desktop three connectors once each for line-out, lin

System Board ConnectorsMini-Tower, Desktop two 3-pin connectorSmall Form Factor one 5-pin connectorFront panel control one 16-pin, two 10–pin, and one

Controls and LightsNOTE: You can test the health of the power system by pressing the test button. When the system power supply voltage is within speci

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6Contacting DellContacting DellNOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, pack

1Working on Your ComputerBefore Working Inside Your ComputerUse the following safety guidelines to help protect your computer from potential damage an

CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the c

2Removing and Installing ComponentsThis section provides detailed information on how to remove or install the components from your computer.Removing t