Dell Precision 370 User Manual Page 114
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Fill out the Diagnostics Checklist as you complete these checks.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in
the Product Information Guide.
Check the card seating and cable —
1. Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds,
and then open the computer cover
.
2. Ensure that each card is firmly seated in its connector. Reseat any loose cards.
3. Ensure that all cables are firmly connected to their corresponding connectors on the cards. If any cables
appear loose, reconnect them.
For instructions on which cables should be attached to specific connectors on a card, see the card's
documentation.
4. Close the computer cover
reconnect the computer and devices to electrical outlets, and then turn them
on.
Test the graphics card —
1. Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds,
and then open the computer cover.
2. Remove all cards except the graphics card. See "Removing a PCI Card
."
If your primary hard drive is connected to a drive controller card and not to one of the system board
IDE connectors, leave the drive controller card installed in the computer.
3. Close the computer cover
, reconnect the computer and devices to electrical outlets, and then turn them
on.
4. Run the Dell Diagnostics
.
Test the cards —
1. Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds,
and then open the computer cover.
2. Reinstall one of the cards that you removed previously. See Installing a PCI Card
.
3. Close the computer cover
, reconnect the computer and devices to electrical outlets, and then turn them
on.
4. Run the Dell Diagnostics
.
If any of the tests fail, the card you just reinstalled is faulty and needs to be replaced.
5. Repeat this process until you have reinstalled all cards.
Card Fan Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
Check the cable connections — Make sure the card fan cable is connected firmly to the card fan connector
on the system board (for the mini-tower computer see "System Board Components
" for the desktop computer,
see "System Board Components
").
Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in
the Product Information Guide.
- Notes, Notices, and Cautions 2
- Abbreviations and Acronyms 2
- Finding Information 3
- Precision User's Guide 4
- Specifications 5
- Caring for Your Computer 10
- Your Mini-Tower Computer 11
- Back View 12
- Inside View 15
- System Board Components 16
- Your Desktop Computer 18
- Advanced Features 24
- Security 25
- Password Protection 26
- Option Settings 27
- Assigning a System Password 27
- Typing Your System Password 27
- Admin Password 28
- Assigning a Setup Password 29
- System Setup 30
- System Setup Options 31
- Boot Sequence 33
- Clearing Forgotten Passwords 34
- Clearing CMOS Settings 36
- Power Management 36
- Hyper-Threading 37
- IEEE 1394 38
- U320 SCSI Controller 38
- About RAID Configurations 38
- RAID Level 1 39
- Copying CDs and DVDs 40
- Helpful Tips 41
- Before You Begin 42
- 3 padlock ring 45
- Memory Overview 46
- Installing Memory 48
- Removing Memory 49
- Adding a Second Hard Drive 57
- Front-Panel Inserts 58
- Removing a CD/DVD Drive 63
- PCI Cards 66
- Removing a PCI Card 69
- PCI Express Cards 70
- Removing a PCI Express Card 74
- Installing the Card Fan 75
- Airflow Shroud and Processor 78
- Processor 79
- Installing the Processor 82
- Replacing the Battery 85
- Removing the Control Panel 88
- Desktop Computer 89
- Replacing the Control Panel 90
- I/O Panel 91
- Removing the I/O Panel 92
- Replacing the I/O Panel 93
- Power Supply 95
- Replacing the Power Supply 96
- Tools to Help Solve Problems 97
- Beep Codes 99
- Error Messages 100
- Dell Diagnostics 103
- Dell Diagnostics Main Menu 104
- What Is a Driver? 105
- Identifying Drivers 105
- Windows XP 106
- Windows 2000 106
- Creating a Restore Point 107
- Reinstalling Microsoft 109
- Windows 109
- Reinstalling Windows XP 110
- Windows XP Setup 111
- Solving Problems 113
- Card Fan Problems 114
- Drive Problems 114
- CD and DVD drive problems 115
- Hard drive problems 115
- IEEE 1394 Device Problems 117
- Keyboard Problems 117
- Lockups and Software Problems 118
- Memory Problems 119
- Mouse Problems 120
- Network Problems 120
- Power Problems 121
- Printer Problems 121
- Sound and Speaker Problems 122
- No sound from speakers 123
- No sound from headphones 123
- Video and Monitor Problems 124
- Cleaning Your Computer 126
- Floppy Drive 127
- CDs and DVDs 127
- Features of Windows XP 128
- Start Menu 129
- Control Panel 129
- Choosing a Wallpaper 130
- Choosing a Screen Saver 130
- Choosing a Desktop Theme 130
- Desktop Cleanup Wizard 131
- Internet Connection Firewall 132
- Network Setup Wizard 133
- System Board 134
- Replacing the System Board 135
- Closing the Computer Cover 136
- Opening the Computer Cover 137
- Overview 138
- Connecting Drive Cables 139
- SCSI ID Numbers 140
- Hard Drive 141
- Removing a Hard Drive 142
- Installing a Hard Drive 143
- Serial ATA Drive 144
- Installing a Floppy Drive 147
- 1 power cable 148
- 2 floppy-drive cable 148
- Front Panel 149
- CD/DVD Drive 150
- 1 CD/DVD drive cable 151
- 2 power cable 151
- Installing a CD/DVD Drive 152
- Back to Contents Page 155
- Appendix 156
- AutoTech Service 157
- Problems With Your Order 158
- Product Information 158
- Before You Call 159
- Contacting Dell 160
- Glossary 171
- FCC Notices (U.S. Only) 181
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