Dell DX6000 User Manual download pdf (Page 173)

Running the System Diagnostics 173

Running the System Diagnostics

If you experience a problem with your system, run the diagnostics before

calling for technical assistance. The purpose of the diagnostics is to test your

system's hardware without requiring additional equipment or risking data

loss. If you are unable to fix the problem yourself, service and support

personnel can use diagnostics test results to help you solve the problem.

Using Online Diagnostics

To assess a system problem, first use the Online Diagnostics. Online

Diagnostics is a suite of diagnostic programs, or test modules, that include

diagnostic tests on chassis and storage components such as hard drives,

physical memory, communications ports, NICs, CMOS, and more. If you are

unable to identify the problem using the Online Diagnostics, then use the

system diagnostics.

The files required to run online diagnostics for systems running supported

Linux operating systems are available at support.dell.com and on the CDs

that came with your system. For information about using diagnostics, see the

Dell Online Diagnostics User's Guide.

Embedded System Diagnostics Features

The system diagnostics provides a series of menus and options for particular

device groups or devices. The system diagnostics menus and options allow

you to:

• Run tests individually or collectively

• Control the sequence of tests

• Repeat tests

• Display, print, or save test results

• Temporarily suspend testing if an error is detected or terminate testing

when a user-defined error limit is reached

• View help messages that briefly describe each test and its parameters

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Dell DX6000 User Manual Page 173