Dell Inspiron 1520 PP22L Owner's Manual Page 114
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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114 Troubleshooting
The Dell Network Assistant provides the following features:
• Consolidated setup, alerting, and device status
• Simplified tracking of networked devices through a visual display of
network status
• Proactive troubleshooting and repair of network problems
• Tutorials, setup wizards, and frequently asked questions (FAQs) to
enhance understanding of networking principles
To access Dell Network Assistant:
1
Click the Dell Support Center icon
on your computer’s desktop.
2
Click
Self Help
→
Network / Internet
→
Network Management
.
DellConnect
DellConnect is a simple online access tool that allows a Dell service and
support associate to access your computer through an Internet connection,
diagnose the problem and repair it. The associate works with your permission
under your supervision, and you can work with Dell’s associate during the
troubleshooting session.
To use this service, you must have an Internet connection and your Dell
computer must be under warranty. DellConnect is also available for a fee
through "Dell On Call."
To begin a live session with a Dell associate:
1
Click the Dell Support Center icon
on your computer’s desktop.
Click Assistance From Dell→ Technical Support→ DellConnect→ Phone
and follow the instructions.
Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
Fill out the "Diagnostics Checklist" on page 191 as you complete these checks.
ENSURE THAT MICROSOFT
®
WINDOWS
®
RECOGNIZES THE DRIVE —
Windows XP
Click Start
→ My Computer.
- Model PP22L 1
- Notes, Notices, and Cautions 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- A Appendix 12
- 14 Contents 14
- Finding Information 15
- 18 Finding Information 18
- 20 Finding Information 20
- About Your Computer 21
- Front View 22
- 24 About Your Computer 24
- 26 About Your Computer 26
- Left Side View 27
- 28 About Your Computer 28
- Right Side View 29
- Back View 30
- VIDEO TV-OUT CONNECTOR 31
- CONNECTORS 31
- Bottom View 32
- 34 About Your Computer 34
- Setting Up Your Computer 35
- Setting Up a Printer 37
- Printer Cable 38
- Connecting a USB Printer 38
- Power Protection Devices 39
- Line Conditioners 40
- Using the Display 41
- Microsoft 42
- Windows 42
- Windows Vista 42
- Microsoft Windows XP 43
- 46 Using the Display 46
- Numeric Keypad 47
- Key Combinations 48
- Logo Key Functions 49
- Adjusting Keyboard Settings 49
- Customizing the Touch Pad 51
- Using a Battery 53
- Checking the Battery Charge 54
- Battery Meter 55
- Charge Gauge 55
- Conserving Battery Power 56
- Power Management Modes 56
- Hibernate Mode 57
- Charging the Battery 58
- Replacing the Battery 59
- Storing a Battery 60
- Using Multimedia 61
- 62 Using Multimedia 62
- (if available) 62
- Remote (Optional) 63
- How to Copy a CD, DVD, or BD 64
- Using Multimedia 65 65
- CD-Writable Drives 65
- CD-R Yes Yes No 65
- CD-RW Yes Yes Yes 65
- Helpful Tips 66
- Adjusting the Volume 67
- Adjusting the Picture 68
- Using Dell MediaDirect™ 68
- Audio Device 69
- S-Video and Standard Audio 71
- Using Multimedia 81 81
- Enabling S/PDIF Digital Audio 84
- 86 Using Multimedia 86
- Using ExpressCards 87
- Installing an ExpressCard 88
- Using ExpressCards 89 89
- 1 release button 89
- 90 Using ExpressCards 90
- Using the Memory Card Reader 91
- Setting Up and Using Networks 93
- Setting Up a Network 94
- Wireless Local Area Network 94
- Broadband Modem 96
- Connecting to a WLAN 97
- Area Network) 99
- Securing Your Computer 103
- Passwords 104
- Securing Your Computer 105 105
- 106 Securing Your Computer 106
- Troubleshooting 107
- Dell Diagnostics Main Menu 110
- Dell Support Center 111
- Dell Support 3 112
- Dell PC Tune-Up 113
- Dell PC CheckUp 113
- Dell Network Assistant 113
- Drive Problems 114
- Optical drive problems 115
- Hard drive problems 116
- Error Messages 119
- ExpressCard Problems 124
- IEEE 1394 Device Problems 124
- Keyboard Problems 125
- Unexpected characters 126
- Lockups and Software Problems 127
- A solid blue screen appears 128
- Dell MediaDirect problems 128
- Other software problems 129
- Memory Problems 130
- Network Problems 131
- Power Problems 132
- Printer Problems 133
- Scanner Problems 134
- Sound and Speaker Problems 135
- Touch Pad or Mouse Problems 136
- Video and Display Problems 137
- What Is a Driver? 139
- Identifying Drivers 140
- Troubleshooting 143 143
- Using Microsoft 145
- Windows System Restore 145
- Starting System Restore 145
- Enabling System Restore 146
- Dell PC Restore 147
- Removing PC Restore: 148
- Troubleshooting 149 149
- Before You Begin 150
- 152 Troubleshooting 152
- Adding and Replacing Parts 153
- Turning Off Your Computer 154
- Hard Drive 156
- Removing the Hard Drive 157
- Replacing the Hard Drive 158
- Optical Drive 159
- Hinge Cover 160
- Keyboard 161
- Removing the Keyboard 162
- Replacing the Keyboard 163
- Subscriber Identity Module 169
- Wireless Mini Cards 170
- Replacing a WLAN Card 172
- 1 captive screws (2) 2 cover 174
- Release the 175
- Replacing a WWAN Card 176
- Removing a WPAN Card 177
- Flash Cache Module 178
- Replacing the FCM 179
- Internal Card With Bluetooth 180
- Wireless 180
- Technology 180
- Coin-Cell Battery 181
- Dell™ QuickSet Features 183
- 184 Dell™ QuickSet Features 184
- Traveling With Your Computer 185
- Travel Tips 186
- Getting Help 187
- DellConnect 188
- Online Services 188
- Problems With Your Order 189
- Product Information 189
- Before You Call 190
- Contacting Dell 192
- Specifications 193
- 194 Specifications 194
- 196 Specifications 196
- 198 Specifications 198
- 200 Specifications 200
- 202 Specifications 202
- Appendix 203
- System Setup Screen 204
- Commonly Used Options 204
- Appendix 205 205
- Performing a One-Time Boot 205
- Cleaning Your Computer 206
- Touch Pad 207
- FCC Notice (U.S. Only) 209
- Macrovision Product Notice 210
- Glossary 211
- 212 Glossary 212
- 214 Glossary 214
- 216 Glossary 216
- 218 Glossary 218
- 220 Glossary 220
- 222 Glossary 222
- 224 Glossary 224
- 226 Glossary 226
- 228 Glossary 228
- Numerics 229
- Index 231 231
- Index 233 233
- Index 235 235
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