Dell Inspiron 1520 PP22L Owner's Manual Page 126

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  • TROUBLESHOOTING
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126 Troubleshooting
3
From the Windows desktop, click
Start
All Programs
Accessories
Notepad
.
4
Type some characters on the external keyboard and verify that they appear
on the display.
If you cannot verify these steps, you may have a defective external
keyboard.
TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD, CHECK THE
INTEGRATED KEYBOARD
1
Shut down the computer.
2
Disconnect the external keyboard.
3
Turn on the computer.
4
From the Windows desktop, click
Start
All Programs
Accessories
Notepad
.
5
Type some characters on the internal keyboard and verify that they appear
on the display.
If the characters appear now, but did not with the external keyboard, you
may have a defective external keyboard. Contact Dell
(see "Contacting
Dell
" on page 192
).
RUN THE KEYBOARD DIAGNOSTICS TESTS Run the PC-AT Compatible
Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 107).
If the tests indicate a defective external keyboard, contact Dell (see
"Contacting Dell" on page 192).
Unexpected characters
DISABLE THE NUMERIC KEYPAD Press <Num Lk> to disable the numeric
keypad if numbers are displayed instead of letters. Verify that the numbers
lock light is not lit.
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