Dell Inspiron 2000 Troubleshooting Guide Page 36
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- TROUBLESHOOTING
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2-8 Dell Inspiron 5000 Reference and Troubleshooting Guide
Use the Dell Diagnostics Help Menu
Several comprehensive
Help
menus provide instructions on how to use the Dell Diag-
nostics. Each category explains the menu item, test group, subtest, and test and error
results. To enter the
Help
menu, perform the following steps:
1. Press the up- or down-arrow key to highlight
Select Devices to Test
in the
Diag-
nostics Menu
.
2. Press <Enter>.
3. Press <h>.
The categories on the
Help
menu are
Menu
,
Keys
,
Device Group
,
Device
,
Te s t
, and
Versions
. The categories provide detailed descriptions of the devices that you are
testing.
Menu
The
Menu
category provides descriptions of the main screen, the device groups, and
the different diagnostic menus and commands as well as instructions on how to use
them.
Keys
The
Keys
category explains the functions of all of the keystrokes available in the Dell
Diagnostics.
Device Group
The
Device Group
category describes the test group that is presently highlighted in
the
Device Groups
list on the main screen. For example, the following information
appears when you select the
Device Group
category for
System Memory
:
System Memory
This module provides tests for system memory. The address
lines, data lines, and memory cells are tested for coupling
faults, opens, and shorts.
Device
The
Device
category is the educational section the Dell Diagnostics
Help
. It describes
the function of the highlighted device in the
Device Groups
area. For example, the
following information appears when you select the
Device
category for
System
Memory
:
System Memory
System memory is the primary mechanism in a computer used for
storage of data. Because a computer works by manipulating data,
memory is vital for most operations performed by a computer.
3959ubk1.book Page 8 Monday, March 20, 2000 4:52 PM
- REFERENCE AND 1
- TROUBLESHOOTING GUIDE 1
- Safety Instructions 3
- Ergonomic Computing Habits 5
- Modules 7
- About This Guide 9
- Other Documents You May Need 10
- Notational Conventions 10
- Contents 13
- Options and Upgrades 19
- Using Drives in the Media Bay 20
- Installing Memory Modules 24
- Using a Port Replicator 27
- Troubleshooting 29
- Running the Dell Diagnostics 31
- Fully Test All Devices 33
- Quickly Test All Devices 33
- Select Devices to Test 33
- Exit to MS-DOS 33
- Device Group 36
- Troubleshooting Procedures 37
- Restart Your Computer 38
- Dry Out a Wet Computer 38
- Resolve Television Problems 48
- Installing System Software 51
- Suspend) File (Windows 98) 52
- Create the Hibernate File 54
- Enable Hibernate Support 54
- (Optional) 58
- Install the Intel 60
- Windows 2000 61
- Software CD 66
- Support Web Site 67
- Getting Help 69
- Problems With Your Order 71
- Product Information 72
- Before You Call 73
- Dell Contact Numbers 75
- Country (City) 76
- International 76
- Technical Specifications 89
- APPENDIX B 95
- Key Function 96
- Main Menu 97
- System Devices Menu 98
- Security Menu 99
- Power Menu 100
- Boot Menu 101
- Exit Menu 102
- System Messages 103
- (continued) 104
- Regulatory Notices 105
- FCC Notices (U.S. Only) 106
- IC Notice (Canada Only) 108
- Modem Regulatory Information 109
- CTR21 Declaration 110
- New Zealand Telecom Warnings 110
- CE Notice (European Union) 111
- Battery Disposal 112
- VCCI Notice (Japan Only) 112
- Class A ITE 113
- Class B ITE 113
- /.10"6'-$78' 114
- NOM Information (Mexico Only) 115
- Limited Warranty and Return 117
- General Provisions 118
- Three-Year Limited Warranty 119
- (Canada Only) 119
- Coverage During Year One 120
- Guarantee 121
- Exclusions 122
- Making a Claim 122
- Canada Only) 123
- Macrovision Product Notice 124
- Dell Information Development 131
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