Dell Inspiron 8200 Service Manual download pdf (Page 32)

Solving Problems: Dell Inspiron 8200

Check the external keyboard

1. Turn off the computer, wait 1 minute, and turn it on again.

2. Verify that the numbers, capitals, and scroll lock lights on the keyboard blink

during the boot routine.

3. From the Windows® desktop, click the Start button, point to Programs, point to

Accessories, and click Notepad.

4. Type some characters on the external keyboard and verify that they appear on the

display.

If you cannot verify these steps, you may have a defective external keyboard.

To verify that the problem is with the external keyboard, check the integrated

keyboard

1. Turn off the computer.

2. Disconnect the external keyboard.

3. Turn on the computer.

4. From the Windows desktop, click the Start button, point to Programs, point to

Accessories, and click Notepad.

5. Type some characters on the integrated keyboard and verify that they appear on

the display.

If the characters appear now but did not with the external keyboard, you may have a

defective external keyboard. Contact Dell (see "Contacting Dell" in the Dell Owner's

Manual that came with your computer).

Unexpected Characters

Disable the numeric keypad— Press to disable the numeric keypad if numbers

are displayed instead of letters. Verify that the numbers lock light is not lit.

Drive Problems

HINT: For information on saving files to a floppy disk, see the Tell Me How help file. To access

the help file, see "

Accessing Help."

If you cannot save a file to a floppy disk drive

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Dell Inspiron 8200 Service Manual Page 32