Dell Latitude C840 User Manual

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Dell™Latitude™C840User'sGuide
Notes, Notices, and Cautions
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Glossary.
This document describes the features and operation of your computer. This document is stored on your computer hard drive. For information on other
documentation included with your computer, see "Finding Information."
Information in this document is subject to change without notice.
©20012003DellComputerCorporation.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Latitude, OptiPlex, Inspiron, Dell Precision, Dell TravelLite, and DellNet are trademarks of Dell Computer Corporation; Intel, Pentium,
and Intel SpeedStep are registered trademarks of Intel Corporation; Microsoft, Windows, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation; ENERGY STAR
is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Dell Computer Corporation has determined that this product meets the ENERGY
STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision
Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited
viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
Model PP01X
April 2003 P/N 7J543 Rev. A03
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
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Summary of Contents

Page 1 - Abbreviations and Acronyms

Dell™Latitude™C840User'sGuide  Notes, Notices, and Cautions Abbreviations and Acronyms  For a complete list of abbreviations and acronyms,

Page 2 - About Your Computer

 Docking Connector  Parallel Connector  Serial Connector  USB Connectors Bottom View  NOTE: Docking devices may not be available in all coun

Page 3

13. Replace the Mini PCI card cover. Replacing the Hard Drive  To replace the hard drive in the hard drive bay: 1. Make sure that the work surface i

Page 4

 Your computer has an S-video TV-out connector that, together with the included TV/digital audio adapter cable, enables you to connect the computer t

Page 5 - Left Side View

1. Turn off the computer and the television and/or audio device you want to connect. 2. Connect the TV/digital audio adapter cable to the S-video T

Page 6

 Before you begin, make sure that you have the following cables:  1. Turn off the computer and the television and/or audio device you want to con

Page 7 - Right Side View

 Before you begin, make sure that you have the following cables:  1. Turn off the computer and the television and/or audio device you want to con

Page 8 - Back View

  Before you begin, make sure that you have the following cables:  1. Turn off the computer and the television and/or audio device you want to co

Page 9

NVIDIA Video Controller 1. Open the Control Panel window: In Windows 2000, click the Start button, click Settings, and then click the Control Panel i

Page 10 - Bottom View

3. Click the Properties (wrench) icon. 4. Click the Audio tab. 5. Click Enable S/PDIF output. 6. Click Apply.  7. Click OK. Enabling S/PDIF in

Page 11

Using the System Setup Program  Overview Viewing the System Setup Screens System Setup Screens Commonly Used Options Overview  You can use

Page 12 - Appendix

 l Battery charge status  l Power management settings  l System security and hard drive password settings Commonly Used Options Changing the

Page 13 - FCC Notices (U.S. Only)

 Memory Module and Modem Cover — Protects the memory module(s) and modem daughter card. See "Adding and Replacing Parts."  Device Release

Page 14 - Fax Branding

2. Press until you locate Infrared Data Port under Basic Device Configuration. 3. Press the down-arrow key to highlight Disabled next to Infrare

Page 15 - CE Notice (European Union)

Specifications  Microprocessor System Information PC Card Memory Ports and Connectors Communications Video Audio Disp

Page 16 - New Zealand Telecom Warnings

Audio stereo (line-in) mini connector; microphone mini connector, stereo headphone/speakers (line-out) mini connector PS/2 keyboard/mouse 6-pin mi

Page 17 - ENERGY STAR®Compliance

Operating angle 0°(closed)to180° Viewing angles:  Horizontal ±40° Vertical +10°/–30° Pixel pitch 0.20 x 0.20 mm (SXGA+) 0.19 x 0.19 mm (UXGA)

Page 18 - VCCI Notice (Japan Only)

 Dimensions:  Height 27.94 mm (1.1 inches) Width 58.42 mm (2.3 inches) Depth 133.85 mm (5.25 inches) Weight (with cables) 0.54 kg (1.19 lb) Temper

Page 19 - Class B Device

Traveling With Your Computer  Identifying Your Computer Packing the Computer Travel Tips Identifying Your Computer  l Attach a name tag or bu

Page 20

l Ensure that you know which electrical outlets are used in the countries you will visit, and have appropriate power adapters.  l Check with your c

Page 21 - BSMI Notice (Taiwan Only)

About Microsoft®Windows®XP  Help and Support Center Switching to Classic View Desktop Cleanup Wizard Files and Settings Transfer Wizard 

Page 22 - Warranty and Return Policy

1. Right-click an empty spot on the desktop, and click Properties. 2. Click the Desktop tab, and click Customize Desktop. 3. Click Run Desktop Clean

Page 23 - Using a Battery

The Internet Connection Firewall provides basic protection from unauthorized access to the computer when the computer is connected to the Internet. Th

Page 24 - Removing a Battery

Appendix  Ergonomic Computing Habits Regulatory Notices Warranty and Return Policy Ergonomic Computing Habits  For comfort and efficiency, obs

Page 25 - Storing a Battery

 Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electronic environment. Whi

Page 26 - Cleaning Your Computer

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are

Page 27

IC Notice (Canada Only)  Most Dell computers (and other Dell digital apparatus) are classified by the Industry Canada (IC) Interference-Causing Equip

Page 28 - Using Dell Diagnostics

 l EN 61000-3-3 — "Electromagnetic Compatibility (EMC) - Part3:Limits- Section3:LimitationofVoltageFluctuationsandFlickerinLow-Volt

Page 29 - Advanced Testing

"This equipment may not provide for the effective hand-over of a call to another device connected to the same line." Important Notice  &quo

Page 30 - Advanced Testing Help Menu

VCCI Notice (Japan Only)  Most Dell computers are classified by the Voluntary Control Council for Interference (VCCI) as Class B information techno

Page 31

 MIC Notice (Republic of Korea Only)  To determine which classification (Class A or B) applies to your computer (or other Dell digital device), e

Page 32 - Using the Display

About Your Computer  Front View Left Side View Right Side View Back View Bottom View Front View   Display Latch — Keeps the display cl

Page 33

  Polish Center for Testing and Certification Notice  The equipment should draw power from a socket with an attached protection circuit (a 3-pro

Page 34 - Reinstalling Software

  BSMI Notice (Taiwan Only)  If you find a or mark on the regulatory label on the bottom, side, or back panel of your computer, the following

Page 35 - Using System Restore

Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and

Page 36 - Creating a Restore Point

Using a Battery  Battery Performance Checking the Battery Charge Charging the Battery Removing a Battery Installing a Battery Storing a

Page 37

Health Gauge  The battery life span is largely determined by the number of times it is charged. After hundreds of charge and discharge cycles, batt

Page 38 - Finding Information

Installing a Battery  Slide the battery into the bay until the latch release clicks. Storing a Battery  Remove the battery when you store your com

Page 39 - Installing Parts

Cleaning Your Computer  Computer and Keyboard Display Touch Pad Floppy Drive CD, CD-RW, DVD, and Combination Drives Computer and Keyboard

Page 41 - Product Information

Using Dell Diagnostics  When to Use the Dell Diagnostics Features of the Dell Diagnostics Starting the Dell Diagnostics Advanced Testing C

Page 42 - Contacting Dell

3. Ensure that the computer is connected to an electrical outlet. 4. Turn on the computer with the Drivers and Utilities CD in the CD, CD-RW, or DVD

Page 43

Device Status Lights   If the computer is connected to an electrical outlet, the light operates as follows: ¡ Solid green: The battery is chargi

Page 44

 Information in the Advanced Testing screen is presented as follows:  l On the left side of the screen, the Device Groups area lists the diagnostic

Page 45

 Do not be concerned if the Device Groups area does not list the names of all the components or devices you know are part of your computer. For examp

Page 46

Using the Display  Adjusting Brightness Switching the Video Image Setting Display Resolution  Adjusting Brightness  When the computer is run

Page 47

pad or track stick to pan up and down and left and right. NOTICE: You can damage an external monitor by using an unsupported refresh rate. Before adju

Page 48

Reinstalling Software  Reinstalling Drivers and Utilities Using the Microsoft®Windows®XP Device Driver Rollback Using System Restore Reinsta

Page 49

9. Ensure that Search for a suitable driver for my device (recommended) is selected, and then click Next. 10. Ensure that the Specify a location chec

Page 50

Restore is automatically disabled. Before you use System Restore, see the following subsections to confirm that it is enabled. Windows XP 1. Click the

Page 51 - Glossary

3. Click Next. 4. The System Restore screen appears, and then the computer automatically restarts. 5. After the computer restarts, click OK. NOTICE

Page 52

Finding Information  Safety Instructions Documentation Updates Using Microsoft®Windows® Using Devices Using the Drivers and Utilities CD

Page 53

Using the Drivers and Utilities CD  The Drivers and Utilities CD contains drivers and utilities, the Dell Diagnostics, and user's guides for you

Page 54

 The green lights located above the keyboard indicate the following:  Keyboard — The keyboard includes a numeric keypad as well as the Microsoft®

Page 55

Getting Help  Technical Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Ca

Page 56

[email protected] [email protected] (Asian/Pacific countries only) support.euro.dell.com (Europe only)  l Electronic Quote Service [email protected]

Page 57

 Prepare all items being returned, whether for repair or credit, as follows: 1. Call Dell to obtain a Return Material Authorization Number, and writ

Page 58

 For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within th

Page 59

Brunei Country Code: 673 Customer Technical Support (Penang, Malaysia) 6046334966 Customer Service (Penang, Malaysia) 6046334949 Transaction Sales

Page 60

El Salvador General Support 01-899-753-0777 Finland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 Website: support.euro.del

Page 61

City Code: 1 Home User Customer Care 012044014 Small Business Customer Care 012044014 U.K. Customer Care (dial within U.K. only) 08709060010 Cor

Page 62

Switchboard (Brussels, Belgium) 024819100 Macao Country Code: 853 Technical Support toll-free:0800582 Customer Service (Penang, Malaysia) 604633

Page 63 - Numeric Keypad

Switchboard 67116800 Fax Switchboard 67116865 Panama General Support 001-800-507-0962 Peru General Support 0800-50-669 Poland (Warsaw) International

Page 64 - Keyboard Shortcuts

Fax Technical Support 0859005594 Sales 0859005185 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 Website: sup

Page 65 - Touch Pad

 Press this button to launch a frequently used program, such as your default Internet browser. You can reprogram the button to launch a program of

Page 66 - Track Stick

  Dell Sales toll-free:1-800-289-3355 or toll-free:1-800-879-3355 Dell Outlet Store (Dell refurbished computers) toll-free:1-888-798-7561 Softwa

Page 67

Glossary  A  B  C  D  E  F  G  H  I  K  L  M  N  O  P  R  S  T  U  V  W  X  Z   Terms in this Glossary are provided for info

Page 68 - Using the Module Bay

 bootable disk — A disk that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you alw

Page 69 - Adjusting the Volume

 Control Panel — A Windows utility that allows you to modify operating system and hardware settings, such as display settings.  controller — A chip

Page 70

DVD drive — A drive that uses optical technology to read data from DVDs and CDs.  DVD player — The software used to watch DVD movies. The DVD player

Page 71 - Passwords

Fahrenheit — Atemperaturemeasurementsystemwhere32°isthefreezingpointand212°istheboilingpointofwater.  FCC — Federal Communications C

Page 72 - Assigning an Asset Tag

HTTP — hypertext transfer protocol — A protocol for exchanging files between computers connected to the Internet.  Hz — hertz — A unit of frequency

Page 73 - Asset Tag Options

L  LAN — local area network — A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can

Page 74

 mouse — A pointing device that controls the movement of the cursor on your screen. Typically you roll the mouse over a hard, flat surface to move th

Page 75 - Using PC Cards

pixel — A single point on a display screen. Pixels are arranged in rows and columns to create an image. A video resolution, such as 800 x 600, is expr

Page 76 - Removing a PC Card or Blank

Fixed Optical Drive — Accommodates a CD drive, DVD drive, CD-RW drive, and combination drives.  S-Video TV-Out Connector  Security Cable Slot — Let

Page 77

RTC — real time clock — Battery-powered clock on the system board that keeps the date and time after you shut down the computer.  RTCRST — real-time

Page 78 - Power Management

SXGA+ — super-extended graphics array plus — A video standard for video cards and controllers that supports resolutions up to 1400 x 1050.  system bo

Page 79 - Power Options Properties

 virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to anoth

Page 80 - Intel SpeedStep®Tab

Using the Keyboard and Touch Pad  Dell™AccessDirect™Button Numeric Keypad Keyboard Shortcuts Touch Pad Track Stick Dell™AccessDirect™B

Page 81 - Solving Problems

 The keypad numbers and symbols are marked in blue on the right of the keypad keys.  l To enable the keypad, press . The light indicates that

Page 82 - Error Messages

Speaker Functions Microsoft®Windows®Logo Key Functions  To adjust keyboard operation, such as the character repeat rate, double-click the Keyboard

Page 83

Track Stick  The track stick detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the track stick and

Page 84

3. Test the track stick to ensure that the cap is seated properly.

Page 85 - Video and Display Problems

Using the Module Bay  About the Module Bay Swapping Devices While the Computer Is Turned Off Swapping Devices While the Computer Is Running 

Page 86 - Sound and Speaker Problems

1. If you want to swap a device other than a PC Card and the computer is docked, undock it. 2. Double-click the Unplug or Eject Hardware icon on the

Page 87 - Printer Problems

 Speaker — Press the volume control buttons or volume control keyboard shortcuts to adjust the volume of the integrated speakers. For more informatio

Page 88

2. In the Volume Control window, click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume.  Fo

Page 89 - Touch Pad or Mouse Problems

Passwords  About Passwords Using a Primary Password Using an Administrator Password Using a Hard Drive Password Assigning an Asset Tag Abo

Page 90 - Unexpected Characters

administrator password instead.  If you forget the primary password and do not have an administrator password assigned, or if you have both a primary

Page 91 - Drive Problems

3. Type asset and press . Assigning an Asset Tag Number  An asset tag number can have up to ten characters; any combination of characters excludin

Page 92

3. Type asset and a space followed by the option, and then press .  Asset Tag Option Description /d Deletes the asset tag number /o owner tag S

Page 93 - General Program Problems

Using PC Cards  PC Card Types PC Card Blanks Extended PC Cards Installing a PC Card Removing a PC Card or Blank PC Card Types  See "

Page 94 - A solid blue screen appears

PC Cards are generally marked with a symbol (such as a triangle or an arrow) to indicate which end to insert into the slot. The cards are keyed to pre

Page 96

Power Management  Management Tips Power Management Modes Power Options Properties Management Tips  l Connect the computer to an electrical ou

Page 97 - Adding and Replacing Parts

 l Press the power button.  l Close the display.  l Press the power management keyboard shortcut, .  To exit hibernate mode, press the po

Page 98 - Adding a Mini PCI Card

  When you receive your computer, the infrared sensor is disabled. You can use the system setup program to enable the infrared sensor. For informat

Page 99

Advanced Tab  The Advanced tab allows you to:  l Set power icon and standby mode password options.  l Depending on your operating system, program

Page 100 - Replacing the Hard Drive

Solving Problems  Power Problems  Fill out the Diagnostics Checklist as you complete these checks. Ensuring Sufficient Power for Your Computer  Y

Page 101 - S-Video and Standard Audio

 The 70-W AC adapters used in some of Dell's older portable computers can be used with your computer, but they will decrease system performance.

Page 102 - S-Video and Digital Audio

Floppy drive 0 seek failure — The system configuration information may not match the hardware configuration. Run the Diskette tests as described in &q

Page 103

Memory allocation error — The software you are attempting to run is conflicting with the operating system, another program, or a utility. Turn off the

Page 104

Video and Display Problems  Fill out the Diagnostics Checklist as you complete these checks. If the display is blank System configuration error: No

Page 105

If the display is difficult to read If only part of the display is readable Sound and Speaker Problems  Fill out the Diagnostics Checklist as you c

Page 106 - NVIDIA Video Controller

If you have a problem with external speakers Printer Problems  Fill out the Diagnostics Checklist as you complete these checks.  Adjust the Windo

Page 107

Modem and Internet Connection Problems  Fill out the Diagnostics Checklist as you complete these checks.  Test the electrical outlet — Ensure that

Page 108 - System Setup Screens

 Touch Pad or Mouse Problems  Fill out the Diagnostics Checklist as you complete these checks.  Turn off call waiting (catch-phone) — See your tel

Page 109 - Commonly Used Options

  AC Adapter Connector — Attach the 90-watt AC adapter to the computer.   The AC adapter converts AC power to the DC power required by the comp

Page 110

 External Keyboard Problems  Fill out the Diagnostics Checklist as you complete these checks. Unexpected Characters connector for bent or broken p

Page 111 - Specifications

PC Card Problems  Drive Problems  Fill out the Diagnostics Checklist as you complete these checks. If you cannot save a file to a floppy disk drive

Page 112

If you cannot play a CD, CD-RW, or DVD  High-speed CD drive vibration is normal and may cause noise. This noise does not indicate a defect with the d

Page 113

If you have problems with a hard drive  Network Problems  Fill out the Diagnostics Checklist as you complete these checks. General Program Problem

Page 114

A program stops responding A solid blue screen appears Error messages appear Resolving Software and Hardware Incompatibilities  In the Microsoft®

Page 115 - Travel Tips

Windows 2000 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the System icon. 3. Click the Hardware tab.

Page 116 - Traveling by Air

1. Save and close any open files, exit any open programs, and shut down the computer. 2. Disconnect the AC adapter from the computer and from the ele

Page 117 - Desktop Cleanup Wizard

Adding and Replacing Parts  Adding Memory Adding a Mini PCI Card Replacing the Hard Drive Connecting a TV to the Computer Adding Memory  Yo

Page 118 - Internet Connection Firewall

 8. Ground yourself and install the new memory module: a. Align the notch in the module with the slot in the center of the connector. b. Slide

Page 119

2. Save and close any open files, exit any open programs, and shut down the computer. 3. If the computer is docked, undock it. 4. Disconnect the com

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