Dell Latitude CPx J User Manual Page 44
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Starting the Dell Diagnostics
Perform the following steps to start the diagnostics:
1. Turn off the computer.
2. Undock the computer if you have it docked.
3. Turn on the computer.
4. Press <F2> at the Dell BIOS splash screen to access the System Setup menu.
5. Select the following boot sequence:
Boot First Device: Diskette Drive
Boot Second Device: CDROM / DVDROM Drive
Boot Third Device: Internal HDD
6. Insert the Dell System Software CD into the CD-ROM drive.
7. Turn the computer off.
8. Turn the computer on. The system restarts and automatically begins to run the Dell Diagnostics.
9. When you have completed running diagnostics, remove the Dell System Software CD from the CD-ROM drive.
To change the boot sequence, repeat steps 1 through 5, customizing the boot sequence to fit your needs. Then
restart your system.
NOTE: Before you read the rest of this subsection, you may want to start the Dell Diagnostics so that you can
see it on your display.
When you start the diagnostics, the Dell logo screen appears, followed by a message telling you that the diagnostics
is loading.
After the diagnostics loads, the Diagnostics Menu appears (see Figure 1
). The menu allows you to run all or specific
diagnostic tests or to exit to the MS-DOS prompt.
For a quick check of your computer, select the Quickly Test All Devices option. This option runs only the subtests
that do not require user interaction and that do not take a long time to run. Dell recommends that you choose this
option first to increase the odds of tracing the source of the problem quickly. For a thorough check of your computer,
select the Fully Test All Devices option. To check a particular area of your computer, select the Select Devices to
Test option.
To select an option from this menu, highlight the option and press <Enter>, or press the key that corresponds to the
highlighted letter in the option you choose.
Figure 1. Diagnostics Menu
- About This Guide 2
- Other Documents You May Need 3
- Notational Conventions 3
- Typographical Conventions 3
- Features 7
- Available Options 9
- Getting Help 10
- User's Guide 11
- Series User's Guide 13
- Setting the Advanced Options 14
- Travel Tips 18
- Connectors 29
- 14.1-Inch Display 30
- Keyboard 31
- AC Adapter 32
- Physical 33
- Environmental (Computer) 33
- Touch Pad 34
- Track Stick 34
- Help Overview 36
- Contacting Dell 36
- Using the Modular Bay 37
- Software 37
- BayManager Software 38
- Starting the Dell Diagnostics 44
- How to Use Dell Diagnostics 46
- Using the AC Adapter 49
- Connecting the AC Adapter 49
- Turning the Computer On 50
- About PC Cards 51
- Installing PC Cards 51
- Removing PC Cards 52
- Configuring PC Cards 53
- About the Batteries 54
- Charging a Hot Battery 54
- Battery Usage 55
- Installing a Second Battery 56
- Battery Charge Gauge 58
- Second Low-Battery Warning 59
- First Low-Battery Warning 59
- Charging the Battery 60
- Detecting Battery Problems 60
- Battery Disposal 61
- About Battery Power 61
- Using the Drives 62
- Types of Supported Discs 63
- Cursor Pointing Devices 65
- Using the Touch Pad 65
- Using the Track Stick 66
- Changing the Track Stick Cap 67
- Adjusting the Brightness 69
- Expanded Video Mode 69
- Customizing Video Resolution 72
- Dual-Display Mode 72
- If You Have Display Problems 73
- Asset Tag Utility 77
- S-Video TV-Out 83
- Diskette Drive 85
- Using an External Monitor 87
- Embedded Numeric Keypad 88
- Display Key Combinations 89
- Speaker Key Combinations 91
- About the I/O Connectors 93
- Video Connector 94
- Parallel Connector 94
- Docking Connector 94
- USB Connector 94
- PS/2 Connector 94
- Serial Connector 95
- AC Power Connector 95
- Infrared Port 95
- Closing the Display 99
- Suspend Mode 99
- Standby Mode 100
- ENERGY STAR 104
- Overview 105
- Installing Docking Drivers 106
- Installing Video Drivers 107
- Installing Audio Drivers 108
- Installing Infrared Drivers 111
- Installing System Utilities 112
- Back to Contents Page 114
- Alarm Resume 128
- Asset Tag 128
- Audio Mode 128
- Battery Status 129
- BIOS Version 129
- Boot First Device 129
- Boot Second Device 130
- Boot Third Device 131
- Boot Speed 131
- Brightness 132
- Click Volume 132
- Configure Setup 132
- CPU Serial Number 132
- Disk Time-out 133
- Diskette Drive A 133
- Diskette Drive B 134
- Diskette Reconfig 134
- Display Close 134
- Display Time-out 134
- Docking Ethernet 135
- Docking IRQ 135
- Docking Status 135
- External Hot Key 135
- Hard-disk Drive Password(s) 136
- Infrared Data Port 136
- Parallel Mode 138
- Pointing Device 138
- Power Management 138
- Primary Hard Drive 139
- Primary Password 139
- Ring/Event Resume 139
- S2D Time-out 140
- Serial Port 140
- Service Tag 141
- Smart CPU Mode 141
- Intel SpeedStep™ Setup 142
- Suspend Time-out 142
- System Memory 143
- System Primary 143
- Universal Connect 144
- Video Memory 144
- Wakeup on LAN 144
- Windows NT Only): 145
- Error Messages 147
- System Flash Codes 150
- Memory Allocations 152
- I/O Memory Map 153
- Problems With Your Order 157
- Product Information 158
- Before You Call 158
- International Dialing Codes 161
- Americas Contact Numbers 162
- Europe Contact Numbers 164
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