Dell D2015H Monitor User Manual download pdf (Page 41)

Troubleshooting  41

Product-Specific Problems

Specific Symptoms What You

Experience

Possible Solutions

Screen image is too

small

Image is centered on

screen, but does not

ﬁll entire viewing area

•Reset the monitor to Factory

Settings.

Cannot adjust the

monitor with the

buttons on the front

panel

OSD does not appear

on the screen

•Turn o the monitor, unplug

the power cord, plug back, and

then turn on the monitor.

•Check whether the OSD menu

is locked. If yes, press and hold

the button beside the Power

button for 10 seconds to

unlock (for more information,

see Lock).

No Input Signal when

user controls are

pressed

No picture, the LED

light is white. When

you press “up”, “down”

or “Menu” key, the

message “ No input

signal” will appear.

•Check the signal source. Ensure

the computer is not in the

power saving mode by moving

the mouse or pressing any key

on the keyboard.

•Check whether the signal cable

is plugged in properly. Re-plug

the signal cable if necessary.

•Reset the computer or video

player.

The picture does not

ﬁll the entire screen

The picture cannot ﬁll

the height or width of

the screen

•Due to dierent video formats

(aspect ratio) of DVDs, the

monitor may display in full

screen.

•Run the built-in diagnostics.

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