Dell 5100cn User Manual

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www.dell.com/supplies | support.dell.com
Dell™ Laser Printer 5100cn
Owner’s Manual
Look Inside For:
• Loading Paper
• Setting Up for Local and Network Printing
• Installing Printer Driver
• Using Your Printer
• Maintenance
• Contacting Dell
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Summary of Contents

Page 1 - Owner’s Manual

www.dell.com/supplies | support.dell.comDell™ Laser Printer 5100cnOwner’s ManualLook Inside For:• Loading Paper• Setting Up for Local and Network Prin

Page 2 - Order Printer Supplies

10www.dell.com/supplies | support.dell.com

Page 3 - Dell™ Laser Printer 5100cn

Loading Paper1Section 1Loading PaperLoading the Standard TrayLoading the Multipurpose FeederLoading Envelopes

Page 4 - Notes, Notices, and Cautions

12 Loading Paperwww.dell.com/supplies | support.dell.comLoading the Standard TrayLoad the print media used for the majority of your print jobs in the

Page 5 - Contents

Loading Paper 133.Squeeze the length guide and slide it to the edge of the tray.4.Before loading the print media, flex the sheets back and forth, and

Page 6

14 Loading Paperwww.dell.com/supplies | support.dell.com6.Slide the width guides and length guide until they rest lightly against the edge of the prin

Page 7

Loading Paper 15Loading the Multipurpose FeederIn addition to plain paper, the multipurpose feeder can use various other sizes and types of print medi

Page 8

16 Loading Paperwww.dell.com/supplies | support.dell.com3.Insert all media face down and top edge first into the multipurpose feeder. For more informa

Page 9 - CAUTION: SAFETY INSTRUCTIONS

Loading Paper 17Loading EnvelopesTo load envelopes that are under 8.66 inches (220 mm) in width in the multipurpose feeder, insert the envelopes eithe

Page 10

18 Loading Paperwww.dell.com/supplies | support.dell.com

Page 11 - Loading Paper

Setting Up for Local Printing2Section 2Setting Up for Local PrintingInstalling Printer Drivers

Page 12 - Loading the Standard Tray

Order Printer SuppliesDell™ Printer Supplies are available only through Dell. You can order Printer Supplies online atwww.dell.com/supplies or by phon

Page 13 - Loading Paper 13

20 Setting Up for Local Printingwww.dell.com/supplies | support.dell.comA local printer is a printer attached to your computer or a print server using

Page 14

Setting Up for Local Printing 213.Click Personal Installation.4.On the Add Printer screen, select the port name from the Port Name combo box, and then

Page 15 - Loading Paper 15

22 Setting Up for Local Printingwww.dell.com/supplies | support.dell.com

Page 16

Setting Up for Network Printing3Section 3Setting Up for Network PrintingNetwork Set-Up

Page 17 - Loading Envelopes

24 Setting Up for Network Printingwww.dell.com/supplies | support.dell.comNetwork Set-Up NOTE: To use this printer in a UNIX or Linux environment, yo

Page 18 - 18 Loading Paper

Setting Up for Network Printing 25Run the Installation Software1.Insert the Drivers and UtilitiesCD into your computer.2.The Drivers and UtilitiesCD s

Page 19 - Setting Up for Local Printing

26 Setting Up for Network Printingwww.dell.com/supplies | support.dell.com12.Select the software and documentation you want to install. You can specif

Page 20 - Installing Printer Drivers

Installing the Printer Driver or PPD File on Macintosh Computers4Section4Installing the Printer Driver or PPD File on Macintosh ComputersInstalling th

Page 21

28 Installing the Printer Driver or PPD File on Macintosh Computerswww.dell.com/supplies | support.dell.comInstalling the AdobePS Printer Driver (Mac

Page 22

Installing the Printer Driver or PPD File on Macintosh Computers 29 NOTE: When using AppleTalk, Installable Options are automatically set up. You do

Page 23 - Network Set-Up

3Dell™ Laser Printer 5100cnFor details on the optional 500-sheet tray module, 1000-sheet tray module, and other additional options, see the User'

Page 24

30 Installing the Printer Driver or PPD File on Macintosh Computerswww.dell.com/supplies | support.dell.comSetting the Printer Driver (for LPR Connect

Page 25 - Run the Installation Software

Installing the Printer Driver or PPD File on Macintosh Computers 31Installing the PPD File (Mac OS X) NOTE: The printer driver does not need to be in

Page 26 - User’s Guide

32 Installing the Printer Driver or PPD File on Macintosh Computerswww.dell.com/supplies | support.dell.comWhen Using AppleTalk1.Select AppleTalk from

Page 27 - Macintosh Computers

Using Your Printer5Section 5Using Your PrinterChanging Printer SettingsAdjusting the LanguagePrinting a JobCanceling a Job From the Printer Operator P

Page 28 - Drivers and Utilities

34 Using Your Printerwww.dell.com/supplies | support.dell.comChanging Printer Settings NOTE: For detailed explanations of the menus, see the User’s G

Page 29

Using Your Printer 35Initializing NVRAMYou can restore the original factory default menu settings by initializing NVRAM.1.Press Menu.2.Press until Co

Page 30 - Configuring Settings

36 Using Your Printerwww.dell.com/supplies | support.dell.comAdjusting the LanguageTo display a different language on the operator panel:1.Press Menu.

Page 31 - Adding a Printer

Using Your Printer 37Canceling a Job From the Desktop1.Minimize all programs to reveal the desktop.2.Click Start → Printers and Faxes.A list of availa

Page 32 - Configure Settings

38 Using Your Printerwww.dell.com/supplies | support.dell.comDell Supplies Management SystemYou can launch the Dell Supplies Management System dialog

Page 33 - Using Your Printer

Maintenance6Section 6MaintenanceReplacing the Imaging DrumReplacing the Toner CartridgeReplacing the Transfer RollerReplacing the Fuser and Separator

Page 34 - Changing Printer Settings

4www.dell.com/supplies | support.dell.comNotes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of

Page 35 - Setting of Panel Lock

40 Maintenancewww.dell.com/supplies | support.dell.comReplacing the Imaging Drum CAUTION: Before performing any of the following procedures, read and

Page 36 - Printing a Job

Maintenance 413.Grab the imaging drum by the handle, and pull it up and out. NOTICE: Please put the removed imaging drum on a flat even desk without

Page 37 - Software Overview

42 Maintenancewww.dell.com/supplies | support.dell.com NOTICE: Lowering the imaging drum into the printer without correctly aligning the rollers with

Page 38 - Software Update

Maintenance 43Replacing the Toner Cartridge CAUTION: Before performing any of the following procedures, read and follow the "CAUTION: SAFETY INS

Page 39 - Maintenance

44 Maintenancewww.dell.com/supplies | support.dell.com3.Pull out the toner cartridge.Installing the New Toner Cartridge1.Select the new toner cartridg

Page 40 - Replacing the Imaging Drum

Maintenance 452.Gently shake the cartridge to distribute the toner evenly.3.Align the toner cartridge with the corresponding cartridge carrier in the

Page 41

46 Maintenancewww.dell.com/supplies | support.dell.com5.Pull the toner seal straight up to remove it. NOTE: Pull the toner seal straight up. Pulling

Page 42

Maintenance 47Replacing the Transfer Roller CAUTION: Before performing any of the following procedures, read and follow the "CAUTION: SAFETY IN

Page 43 - Replacing the Toner Cartridge

48 Maintenancewww.dell.com/supplies | support.dell.comInstalling the New Transfer Roller 1.Unpack a new transfer roller and grip the tabs as shown.2.A

Page 44 - Pull out the toner cartridge

Maintenance 493.To lock the transfer roller into the printer, push down the tabs until you hear a click.4.Close the front cover.

Page 45 - Maintenance 45

5ContentsDell™ Laser Printer 5100cn ...31 Loading Paper ..

Page 46 - 46 Maintenance

50 Maintenancewww.dell.com/supplies | support.dell.comReplacing the Fuser and Separator RollerTo avoid burns, do not replace the fuser immediately aft

Page 47

Maintenance 513.Lift up the levers next to both ends of the fuser.4.Grip the knobs and gently lift the fuser out of the printer.

Page 48 - 48 Maintenance

52 Maintenancewww.dell.com/supplies | support.dell.comInstalling the New Fuser1.Unpack a new fuser, grip the fuser by the knobs, align it with the slo

Page 49 - Close the front cover

Maintenance 53Removing the Used Separator Roller NOTE: Remove any print jobs from the tray before pulling the tray out of the printer.1.Pull the tray

Page 50 - Removing the Used Fuser

54 Maintenancewww.dell.com/supplies | support.dell.com3.Gently raise the separator roller assembly, and slide it to the left.Installing the New Separa

Page 51 - Maintenance 51

Maintenance 552.Close the separator roller cover.3.Replace the printer's tray into the printer.

Page 52 - Installing the New Fuser

56 Maintenancewww.dell.com/supplies | support.dell.comCleaning the Automatic Density Control (ADC) Sensor CAUTION: Before performing any of the follo

Page 53 - Maintenance 53

Maintenance 574.Gently wipe the automatic density control (ADC) sensor window with a clean dry cloth or cotton swab. NOTE: Do not allow anything har

Page 54 - 54 Maintenance

58 Maintenancewww.dell.com/supplies | support.dell.com6.Align the arrow marks on the transfer roller to the marks on the printer, and gently push the

Page 55 - Maintenance 55

Maintenance 599.Turn on the printer.

Page 56

6www.dell.com/supplies | support.dell.com5 Using Your Printer ... 33Changing Prin

Page 57 - Maintenance 57

60 Maintenancewww.dell.com/supplies | support.dell.com

Page 58 - 58 Maintenance

Appendix7Section 7AppendixTechnical AssistanceAutomated Order-Status ServiceContacting DellU.S. Terms and Conditions of SaleLimited Warranties and Ret

Page 59 - Turn on the printer

62 Appendixwww.dell.com/supplies | support.dell.comTechnical AssistanceIf you need help with a technical problem, Dell is ready to assist you.1.Call t

Page 60 - 60 Maintenance

Appendix 63Contacting DellTo contact Dell electronically, you can access the following websites:• www.dell.com•support.dell.com (technical support)•pr

Page 61 - Appendix

64 Appendixwww.dell.com/supplies | support.dell.comAustralia (Sydney)International Access Code: 0011Country Code: 61City Code: 2E-mail (Australia): au

Page 62 - Technical Assistance

Appendix 65Bermuda General Support1-800-342-0671Bolivia General Supporttoll-free: 800-10-0238BrazilInternational Access Code: 00Country Code: 55City C

Page 63 - Contacting Dell

66 Appendixwww.dell.com/supplies | support.dell.comChina (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical

Page 64 - 64 Appendix

Appendix 67Czech Republic (Prague)International Access Code: 00Country Code: 420City Code: 2Website: support.euro.dell.comE-mail: [email protected]

Page 65

68 Appendixwww.dell.com/supplies | support.dell.comFinland (Helsinki)International Access Code: 990Country Code: 358City Code: 9Website: support.euro.

Page 66 - 66 Appendix

Appendix 69Germany (Langen)International Access Code: 00Country Code: 49City Code: 6103Website: support.euro.dell.comE-mail: tech_support_central_euro

Page 67

7Cleaning the Automatic Density Control (ADC) Sensor ...567 Appendix ...

Page 68 - 68 Appendix

70 Appendixwww.dell.com/supplies | support.dell.comHome and Small Business Division2969 3155India Technical Support1600 33 8045Sales1600 33 8044Irelan

Page 69

Appendix 71Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTechnical Support (servers)toll-free

Page 70 - 70 Appendix

72 Appendixwww.dell.com/supplies | support.dell.comLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austi

Page 71

Appendix 73MexicoInternational Access Code: 00Country Code: 52Customer Technical Support001-877-384-8979or 001-877-269-3383Sales50-81-8800or 01-800-88

Page 72 - 72 Appendix

74 Appendixwww.dell.com/supplies | support.dell.comNorway (Lysaker)International Access Code: 00Country Code: 47Website: support.euro.dell.comE-mail S

Page 73

Appendix 75St. Lucia General Support1-800-882-1521St. Vincent and the Grenadines General Supporttoll-free: 1-877-270-4609Singapore (Singapore)Internat

Page 74 - 74 Appendix

76 Appendixwww.dell.com/supplies | support.dell.comSweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Website: support.eu

Page 75

Appendix 77Trinidad/Tobago General Support1-800-805-8035Turks and Caicos Islands General Supporttoll-free: 1-866-540-3355U.K. (Bracknell)International

Page 76 - 76 Appendix

78 Appendixwww.dell.com/supplies | support.dell.comU.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Serviceto

Page 77

Appendix 79U.S. Terms and Conditions of Sale These terms and conditions ("Agreement") apply to your purchase of computer systems and/or rela

Page 78 - 78 Appendix

8www.dell.com/supplies | support.dell.com

Page 79

80 Appendixwww.dell.com/supplies | support.dell.com6.Return Policies; Exchanges. New and refurbished Product that you purchase directly from Dell (and

Page 80 - 80 Appendix

Appendix 8110.Applicable Law; Not For Resale or Export. You agree to comply with all applicable laws and regulations of the various states and of the

Page 81 - Appendix 81

82 Appendixwww.dell.com/supplies | support.dell.comWhat is not covered by this limited warranty?This limited warranty does not cover: • Software, incl

Page 82 - 82 Appendix

Appendix 83• Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditione

Page 83 - What will Dell do?

84 Appendixwww.dell.com/supplies | support.dell.com NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) an

Page 84 - 84 Appendix

Appendix 85Total Satisfaction Return Policy (U.S. Only)We value our relationship with you and want to make sure that you are satisfied with your purch

Page 85 - Appendix 85

86 Appendixwww.dell.com/supplies | support.dell.comWhat is not covered by this limited warranty?This limited warranty does not cover:• Software, inclu

Page 86 - 86 Appendix

Appendix 87What do I do if I need warranty service? Before the warranty expires, please call us at the relevant number listed in the following table.

Page 87

88 Appendixwww.dell.com/supplies | support.dell.comWe will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the pa

Page 88 - 88 Appendix

Appendix 89To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return Authorization Number. To expedite the

Page 89 - Exclusions

9 CAUTION: SAFETY INSTRUCTIONSUse the following safety guidelines to help ensure your own personal safety and to help protect your system and working

Page 90 - 90 Appendix

90 Appendixwww.dell.com/supplies | support.dell.comMaking a ClaimClaims must be made in Latin America or the Caribbean by contacting the Dell point of

Page 91 - Dell Inc

Appendix 91Dell Inc. Ink and Toner Cartridges Limited WarrantiesThe following sections describe the limited warranty for ink and Toner Cartridges for

Page 92 - 92 Appendix

92 Appendixwww.dell.com/supplies | support.dell.comIn order to obtain the necessary information to enable the replacement, call the appropriate toll-f

Page 93 - Limited Warranty

Appendix 93Dell™ Software License AgreementThis is a legal agreement between you, the user, and Dell Products, L.P (“Dell”). This agreement covers al

Page 94 - Regulatory

94 Appendixwww.dell.com/supplies | support.dell.comFOR THE SOFTWARE AND ALL ACCOMPANYING WRITTEN MATERIALS. This limited warranty gives you specific

Page 95

Appendix 95broadcast, television, cellular services, radar, air-traffic control, pager, and Personal Communication Services (PCS). These licensed serv

Page 96 - 96 Appendix

96 Appendixwww.dell.com/supplies | support.dell.com

Page 97

97IndexNumerics1-Year End-User Manufacturer Guarantee , 89CCanceling a job , 36Changing printer settings from the operator panel , 34Connecting the pr

Page 98

98www.dell.com/supplies | support.dell.comSoftware applicationsSoftware update , 38Status monitor , 37Toner re-order , 38Software update , 38Status mo

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