Dell V310 Series User's GuideApril 2009 www.dell.com | support.dell.comMachine type(s):4443Model(s):1d1, 1dw, 5dw
What are you looking for? Find it hereHelp using the printer software Windows HelpOpen a printer software program or application, andthen click Help.C
MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED1 Click , or click Start and then click Run.2 In the Start Search or Run box, type control printers.3
ELIMINATE NETWORK CONGESTIONIf a wireless network is too busy, the computer and printer may have difficulty communicating with each other.Some causes
To assign a static IP address to the printer, do the following:1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DH
IndexAad hoc SSID 59WEP 59ad hoc network 67ad hoc wireless network adding a printer 61creating using Windows 59additional computers installing wi
EEco-Mode using 21energy conserving 8enlarging an image 46envelopes 27loading 32printing 32error using memory card 86Ethernet 70exterior of th
nothing happens when memorycard is inserted 87Ppage does not print 79Pages per Sheet copies 48paper conserving 8paper and media banner paper 27en
reducing an image 46repeating an image 48replacing ink cartridges 13resetting internal wireless print server tofactory default settings 89resettin
Wi-Fi indicator light is not lit 93Wi-Fi indicator light is stillorange 94UUK special wireless setupinstructions 58uninstalling printer software 2
Understanding the parts of the printer12451098763Use the To1Paper support Load paper.2 Wi-Fi indicator Check wireless status.Note: This feature is ava
134562Use the To1Scanner glass Scan and copy photos and documents.2Security slot Install an anti-theft cable on your printer.3Power supply with port C
Ordering and replacing suppliesReplacing ink cartridgesMake sure you have a new ink cartridge or cartridges before you begin. You must install new car
4 Remove the new cartridges from the foil, and then remove the protective cap from each of the ink cartridges.Install the black ink cartridge and then
Recycling Dell productsTo return Dell products to Dell for recycling:1 Click or Start.2 Click All Programs or Programs, and then select the printer
Using the printer control panel buttonsand menusUsing the printer control panelThe following diagrams explain the sections of the printer control pane
Use the: To7Cancel button• Cancel a print, copy, or scan job in progress.• Exit from a menu level of the Copy, Scan, Photo, or FilePrint menu to the t
Using the printer menusCopy menu Scan menuPictBridge menu1CopiesQualityLighter/DarkerResizeOriginal SizePhoto ReprintCollatePages per SheetCopies per
Setup menuPaper Setup• Paper Size• Paper TypeMaintenance• Ink Levels• Clean Printhead• Deep CleanPrinthead• Align Printer• Print Test Page• Replace Pr
TrademarksInformation in this document is subject to change without notice.Reproduction in any manner whatsoever without the written permission of Del
Photo menu The following Photo options will not time out after two minutes of inactivity or after youturn off the printer, but they will return to the
Resetting to factory settingsResetting to factory default settings will delete all the printer settings you have previously selected.Using the printer
3 Press the arrow buttons to scroll to Eco-Mode.4 Select the Eco-Mode setting, and then press .5 Press until you exit Setup, or press another mode
Using the printer softwareMinimum system requirementsThe printer software requires up to 500 MB of free disk space.Supported operating systems• Micros
Use the ToAdobeTM Photo Album Starter EditionView, manage, and edit photos.Dell Toolbar(referred to as Toolbar)Print, scan, or convert local files fro
Updating the printer software (Windows only)Checking for software updates1 Click or Start.2 Click All Programs or Programs, and then select the prin
Loading paper and original documentsLoading paper1 Fan the paper.2 Center the paper on the paper support.3 Adjust the paper guides so they rest agains
Load up to: Make sure that:25 sheets of heavyweight matte paper• The print side of the paper is faceup.• The paper guides rest against the edges of th
Load up to: Make sure that:25 greeting cards, index cards, postcards, or photo cards12• The print side of the card is faceup.• The paper guides rest a
• If you want to set the default photo print size:a Press the arrow buttons to scroll to Defaults, and then press .b Press to select Photo Print Si
ContentsSafety information...7About your printer...
PrintingTips for printing• Use the appropriate paper for your print job.• Select a higher print quality for better prints.• Make sure there is enough
4 Click OK to close any printer software dialogs.5 Click OK or Print.Printing pages in reverse orderBy default, the first page is printed first. If yo
3 Select and print the document:If the printer is using a USB connectiona Press the arrow buttons to select the file name of the document that you wan
Printing labels1 Load the label sheets in the printer.2 Send the print job:a With a document open, click File Print.b Click Properties, Preferences,
4 From the 2-Sided Printing section, select Manual.Note: The Print Instruction Page to Assist in Reloading item is selected automatically.5 Click OK.
Working with photosUsing a memory card or flash drive with the printerMemory cards and flash drives are storage devices frequently used with cameras a
Supported memory cards and file typesMemory Card File Type• Secure Digital (SD)• Micro Secure Digital (with adapter) (Micro SD)• Mini Secure Digital (
7 Press the Color/Black button to set a color or black-and-white print.When you select color or black-only printing, the light near your choice comes
Printing photos from a PictBridge-enabled digital cameraPictBridge is a technology available in most digital cameras that lets you print directly from
Printing photos from a memory device using the proof sheet1 Load letter- or A4-size plain paper.2 From the printer control panel, press .3 Insert a m
Printing specialty documents...
Printing photos from a digital camera using DPOFIf your camera supports Digital Print Order Format (DPOF), then you can specify which photos to print,
• The Bluetooth-enabled device you are using requires users to set up a Bluetooth connection on every print job.For more information, see the document
Setting the Bluetooth security level1 Insert a Bluetooth USB adapter into the USB port.BluetoothRBluetooth Dongle Connected appears on the display.Not
Bluetooth Dongle Connected appears on the display.Warning—Potential Damage: Do not touch cables, any network adapter, any connector, the USB Bluetooth
Changing the printing mode for a single print job1 With a document open, click File Print.2 Click Properties, Preferences, Options, or Setup.3 Selec
CopyingAutomatic Document Feeder (ADF) Scanner glassUse the ADF for multiple-page documents.Note: The ADF is available only on selectedmodels. If you
Copying photos1 Load photo paper with the glossy or printable side faceup. (If you are not sure which side is the printable side,then see the instruct
5 Press the arrow buttons to set the copy quality to Automatic, Draft, Normal, or Photo, and then press to saveyour setting.6 Press .Making a copy
Repeating an image on one pageYou can print the same page image multiple times on one sheet of paper. This option is helpful when creating itemssuch a
4 Press the left or right arrow button to select the number of copies, and then press the Color/Black button to seta color or black-and-white copy.Whe
Cleaning the exterior of the printer...
ScanningAutomatic Document Feeder (ADF) Scanner glassUse the ADF for multiple-page documents.Note: The ADF is available only on selectedmodels. If you
6 Press the arrow buttons to select an application, and then press .7 Press the arrow buttons to select the resolution quality and the original image
11 Repeat steps 9 and 10 until all the photos that you want to scan are saved to the printer memory.12 When asked if you want to scan another page, pr
Scanning directly to e-mail1 Load an original document faceup into the ADF or facedown on the scanner glass.2 Click or Start.3 Click All Programs or
Why am I being asked for a PIN?PINs are a security measure used to restrict the scanned information from going into certain locations, or to keepwhat
NetworkingInstalling the printer on a wireless networkWireless network compatibilityYour printer contains an IEEE 802.11g wireless print server. Your
Every device on the wireless network must use the same WPA passphrase. WPA security is an option only oninfrastructure networks with wireless access p
Installing the printer on a wireless networkBefore you install the printer on a wireless network, make sure that:• Your wireless network is set up and
Special wireless installation instructionsThe following instructions apply to customers outside of North America who are using a wireless broadband bo
7 Type the IP address you want to assign to the printer in the IP Address field.8 Click the Submit button.The Submitting Selection message appears.To
6 Follow the instructions in the “Set up a wireless ad hoc network” wizard. As part of the setup:a Create a network name or SSID for the network betwe
13 In the Network Name (SSID) box, type the name you want to give your wireless network.14 Write down the network name you chose so you can refer to i
Configuring the printer wirelessly using WPS (Wi-Fi ProtectedSetup)Wi-Fi Protected Setup (WPS) is a method of configuring computers and printers on a
3 Press Enter, or click OK.The printer folder opens.b Right-click the name of your printer.c Click Sharing.d From the Sharing tab, select Share this p
Look for any of these identifier marks to check if your device is WPS certified:You can find these WPS logos on the side, back, or top of your access
How do I find out what type of security my network is using?You must know the WEP key or WPA passphrase and the type of security (WEP, WPA, or WPA2) u
Scenario 2: Wireless network with Internet access•All computers and printers connect to the network using a wireless access point or wireless router.•
The installation cable connects to a rectangular USB port on the installing computer and the square USB port on theprinter.How do I attach the install
The following table compares the characteristics and requirements of the two types of wireless networks.Infrastructure Ad hocCharacteristicsCommunicat
How can I improve wireless signal strength?A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If th
Safety informationConnect the power cord to an electrical outlet that is near the product and easily accessible.Do not place or use this product near
How can I make sure my computer and printer are connected to thesame wireless network?If the printer is not on the same wireless network as the comput
While it is possible to change the MAC address of a network device, it is not common practice to do so. For this reason,MAC addresses are considered p
What is TCP/IP?Networks are able to function because computers, printers, and other devices are able to send data to each other,either through cables
Maintaining the printerMaintaining ink cartridgesChecking ink levelsUsing the printer control panel1 From the printer control panel, press .2 Press t
4 Select Printer Home.5 Choose your printer from the printer drop-down list.6 From the Maintenance tab, click Align cartridges.7 Follow the instructio
4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paperexit tray.Warning—Potential Damage: Usi
TroubleshootingBefore you troubleshootUse this checklist to solve most printer problems:• Make sure the power cord is plugged into the printer and int
• “Printer is printing blank pages” on page 80• “Printer is busy or does not respond” on page 80• “Cannot delete documents from the print queue” on pa
2 Remove the printhead.3 Wipe the printhead contacts using a clean, lint-free cloth.4 Reinsert the printhead.Note: If removing and reinserting the pri
CHECK THE USB CONNECTION1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.2 Firmly plug the square end of the
About your printerThank you for choosing this printer!We've worked hard to make sure it will meet your needs.To start using your new printer righ
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.The USB port is marked with a USB symbol.REMOVE AND REINSTALL TH
Cannot delete documents from the print queueIf you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the comp
1 Press to turn off the printer.2 Check the paper tray or lift the scanner unit to check for jammed paper.3 Firmly grasp the paper, and then gently
Print troubleshooting• “Poor quality at the edges of the page” on page 83• “Streaks or lines on printed image” on page 83• “Print speed is slow” on pa
Print speed is slowIf the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:MAXIMIZE COM
Copier or scanner does not respondIf the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the followi
Scan was not successfulIf the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:CHECK TH
Nothing happens when a memory card is insertedIf the "Memory card troubleshooting checklist" does not solve the problem, then try one or mor
SELECT THE CORRECT COMPUTER NAME FROM THE SCAN DESTINATION LIST ON THE PRINTERMAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVEIf your wireless
• The correct printer port is selected.• The computer and printer are both connected to the same wireless network.• The printer is located away from o
• Clean the printhead. Before replacing and recycling your ink cartridges, try using the “Clean Printhead” and“Deep Clean Printhead” features. These f
1 Obtain the SSID of the network that the computer is connected to.a Type the IP address of your wireless access point (wireless router) into the addr
CHECK YOUR ADVANCED SECURITY SETTINGS• If you are using MAC address filtering to limit access to your wireless network, then you must add the printerM
4 Plug the power cord back into the power outlet.5 Turn on the printer, and then resume the installation on your computer.TRY RUNNING THE INSTALLER AG
Wi-Fi indicator light is not litCHECK POWERIf the Wi-Fi indictor light is off, make sure the light is on. If the light is not on, check the follow
SELECT THE WIRELESS PORTIf you have previously set up your printer as a locally attached printer, then you may need to select the wirelessprinter to u
If you are using WPA securityA valid WPA passphrase is:• From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive.or• Ex
CHECK YOUR WEP KEY OR WPA PASSPHRASEA WEP key or WPA passphrase is like a password. All devices on a WEP-secured wireless network must share thesame W
d Type ping followed by a space and the IP address of the wireless access point. For example:ping 192.168.1.100e Press Enter.3 Check to see whether th
Notes:• If you change network settings, change them on all the network devices before changing them for the accesspoint.• If you have already changed
3 Press Enter, or click OK.The Command Prompt window opens.4 Type ipconfig, and then press Enter.The IP address appears as four sets of numbers separa
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