Dell OpenManage Server Administrator Version 6.2 User's Guide Page 456

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456 Cost of Ownership Group
COO Support Information Type
COO Support Information Help Desk Name
COO Support Information Fix Type Name
COO Trouble Ticket Table
The MIB objects in the Trouble Ticket Table enable you to track details of
any trouble tickets that you open for your system.
Name cooSupportInformationType
Object ID 1.3.6.1.4.1.674.10892.1.1600.100.1.5
Description Defines the type of component, system, or network problem that
occurred.
Syntax DellUnsigned32BitRange
Access Read-write
Name cooSupportInformationHelpDeskName
Object ID 1.3.6.1.4.1.674.10892.1.1600.100.1.6
Description Defines the help desk information provided.
Syntax DellCostofOwnershipString
Access Read-write
Name cooSupportInformationFixTypeName
Object ID 1.3.6.1.4.1.674.10892.1.1600.100.1.7
Description Defines the method used to fix the problem.
Syntax DellCostofOwnershipString
Access Read-write
Name cooTroubleTicketTable
Object ID 1.3.6.1.4.1.674.10892.1.1600.110
Description Defines the COO Trouble Ticket Table.
Syntax SEQUENCE OF cooTroubleTicketTableEntry
Access Not accessible
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