Dell PowerEdge 1750 Troubleshooting Guide download pdf (Page 24)

System messages alert you to a possible operating system problem or to a conflict between the software and hardware. Table2-5 lists the system error

messages that can occur and the probable cause for each message.



Table 2-5.SystemMessages

NOTE: If you receive a system message that is not listed in Table2-5, check the documentation for the application that is running when the message

appears or the operating system's documentation for an explanation of the message and recommended action.

Message

Causes

Corrective Actions

Address mark not found

Faulty diskette/CD drive subsystem or

hard-drive subsystem (defective system

board).

See "Getting Help."



Amount of available memory limited to 256 MB!

OS Install Mode is enabled in the

System Setup program.

Disable the OS Install Mode in the System Setup program.

See "Using the System Setup program" in the User's Guide.

Alert! One or more of the memory DIMMs are

out of rev.

One or more of the installed DIMMs are

not supported by the system. DIMMs

must be registered DDR SDRAM rated for

266-MHz operation.

Ensure that all installed memory meets the system

specifications. See "Installing Memory Modules" in "Installing

System Options."

Alert! Redundant memory disabled! Memory

configuration does not support redundant

memory.

One memory bank is not populated, or

memory banks are different sizes. To

support redundant memory, both banks

must be populated, and all four DIMMs

must be the same size.

Install identical DIMMs in all four memory banks. See

"Installing Memory Modules" in "Installing System Options."

Alert! Unsupported memory, incomplete sets,

or unmatched sets.

The following memory DIMM(s) have been

disabled: DIMM_xx

DIMMs are installed in a mismatched

pair, or one memory slot in a bank is

empty. Memory must be installed in

matched pairs. In a mismatched memory

bank, neither DIMM is used.

Ensure that memory is installed in matched pairs. See

"Installing Memory Modules" in "Installing System Options."

Auxiliary device failure

Mouse or keyboard cable connector

loose or improperly connected; defective

mouse or keyboard.

Check the mouse and keyboard cable connections. See

"Troubleshooting External Connections" in "Troubleshooting

Your System." If the problem persists, replace the mouse. If

the problem persists, replace the keyboard. See "Getting

Help."

Attachment failed to respond.

Diskette drive or hard-drive controller

cannot send data to associated drive.

Reboot the system. If you receive an error message from the

SCSI, RAID, or diskette controller, see "Getting Help."

If no error message appears at system boot, reseat all

drives. If the problem persists, see "Getting Help."

Bad error-

correction code (ECC) on disk read.

Controller has failed.

Faulty diskette drive, tape drive, or

hard-drive subsystem (defective

backplane board).

Reseat all drives and reboot the system. If the error message

reappears, see "Getting Help."

BIOS Update Attempt Failed!

Remote BIOS update attempt failed.

Retry the BIOS update. If the problem persists, see "Getting

Help."

Caution! NVRAM_CLR jumper is installed on

system board - please run SETUP program.

Incorrect configuration settings in

System Setup program, NVRAM_CLR

jumper is installed, or faulty system

battery.

Check the System Setup configuration settings. See "Using

the System Setup Program" in the User's Guide. Remove the

NVRAM_CLR jumper. See FigureA-2 for jumper location.

Replace the battery. See "Replacing the System Battery" in

"Installing System Options."

CPUs with different cache sizes detected.

Two different types of microprocessors

are installed.

Install a correct version of the microprocessor so that both

microprocessors have the same level 2 cache size. See

"Installing Microprocessors" in "Installing System Options."

Data error

Faulty diskette, diskette drive, or hard

drive.

Replace the diskette. Reseat all drives and reboot the

system. If the error message reappears, see "Getting Help."

Decreasing available memory

One or more memory modules

improperly seated or faulty.

Remove and reseat the memory modules. See "Installing

Memory Modules" in "Installing System Options." If the

problem persists, replace the memory modules. If the problem

persists, see "Getting Help."

Diskette drive 0 seek failure

Diskette drive 1 seek failure

Faulty or improperly inserted diskette or

incorrect configuration settings in

System Setup program.

Reseat the diskette drive and replace the diskette. See

"Installing a Diskette Drive" in "Installing Drives." Run the

System Setup program to correct the diskette drive type. See

"Using the System Setup Program" in the User's Guide.

Diskette read failure

Faulty diskette, or faulty or improperly

connected diskette drive.

Reseat the diskette drive and replace the diskette. See

"Installing a Diskette Drive" in "Installing Drives."

Diskette subsystem reset failed

Faulty diskette/CD drive controller

(defective system board).

Replace the system board. See "Getting Help."

Diskette write protected

Diskette write-protect feature is

enabled.

Disable the write-protect feature on the diskette.

Drive not ready

Diskette missing from or improperly

inserted into the diskette drive.

Reinsert the diskette into the drive.

ECC memory error

Improperly seated or faulty memory

modules.

Remove and reseat the memory modules. See "Installing

Memory Modules" in "Installing System Options." If the

problem persists, replace the memory modules. If the problem

persists, see "Getting Help."

Embedded server management error

Embedded server management is not present

Embedded server management memory

may be temporarily corrupted.

To clear the embedded server management memory, shut

down the system, disconnect the power cord(s), wait

approximately 30 seconds, and then reconnect the power

cord(s) and restart the system. If the problem persists, see

"Getting Help."

Error: Dell Remote Access Controller

Defective RAC or system board.

Replace the RAC. See the documentation that came with the

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