Dell POWEREDGE R515 Owner's Manual Page 158
- Page / 194
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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158 Troubleshooting Your System
Troubleshooting the Video Subsystem
1
Check the system and power connections to the monitor.
2
Check the video interface cabling from the system to the monitor.
3
Run the appropriate online diagnostic test. See "Using Online Diagnostics"
on page 177.
If the tests run successfully, the problem is not related to video hardware.
If the tests fail, see "Getting Help" on page 187.
Troubleshooting a USB Device
Use the following steps to troubleshoot a USB keyboard and/or mouse.
For other USB devices, go to step 5.
1
Disconnect the keyboard and mouse cables from the system briefly and
reconnect them.
2
Connect the keyboard/mouse to the USB port(s) on the opposite side of
the system.
3
If the problem is resolved, restart the system, enter the System Setup
program, and check if the nonfunctioning USB ports are enabled.
4
Replace the keyboard/mouse with another working keyboard/mouse.
If the problem is resolved, replace the faulty keyboard/mouse.
If the problem is not resolved, proceed to the next step to begin
troubleshooting the other USB devices attached to the system.
5
Power down all attached USB devices and disconnect them from the system.
6
Restart the system and, if your keyboard is functioning, enter the system
setup program. Verify that all USB ports are enabled. See "Integrated
Devices Screen" on page 64.
If your keyboard is not functioning, you can also use remote access. If the
system is not accessible, see "System Board Jumpers" on page 181 for
instructions on setting the NVRAM_CLR jumper inside your system and
restoring the BIOS to the default settings.
book.book Page 158 Tuesday, August 24, 2010 1:47 PM
- Hardware Owner’s 1
- Notes, Cautions, and Warnings 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- About Your System 11
- 12 About Your System 12
- 14 About Your System 14
- Home Screen 17
- Setup Menu 18
- View Menu 18
- Hard-Drive Indicator Patterns 19
- 20 About Your System 20
- 22 About Your System 22
- External Devices 23
- NIC Indicator Codes 23
- Power Indicator Codes 24
- Diagnostic Lights (Optional) 25
- 28 About Your System 28
- 30 About Your System 30
- 32 About Your System 32
- 34 About Your System 34
- 36 About Your System 36
- 38 About Your System 38
- Removing LCD Status Messages 39
- System Messages 40
- 42 About Your System 42
- 44 About Your System 44
- 46 About Your System 46
- MEMTEST lane 46
- 48 About Your System 48
- 50 About Your System 50
- 54 About Your System 54
- Warning Messages 55
- Diagnostics Messages 55
- Alert Messages 55
- Choosing the System Boot Mode 57
- Responding to Error Messages 58
- System Setup Options 59
- Memory Settings Screen 61
- Processor Settings Screen 61
- Boot Settings Screen 63
- Integrated Devices Screen 64
- PCI IRQ Assignments Screen 65
- Serial Communication Screen 65
- Power Management Screen 67
- System Security Screen 67
- Exit Screen 69
- UEFI Boot Manager Screen 71
- UEFI Boot Settings Screen 71
- Assigning a System Password 72
- Disabling the System Password 74
- Assigning a Setup Password 75
- Embedded System Management 76
- Entering the BMC Setup Module 77
- Front Bezel (Optional) 82
- Installing the Front Bezel 83
- Opening the System 83
- Closing the System 85
- Cooling Shroud 86
- Hard Drives 87
- Removing a Hard Drive 88
- Installing a Hard Drive 89
- Internal Hard Drives 91
- Optical Drive (Optional) 95
- Installing an Optical Drive 96
- Cooling Fans 97
- Removing a Cooling Fan 98
- Installing a Cooling Fan 101
- Power Supplies 102
- Installing a Power Supply 103
- System Memory 104
- Mode-Specific Guidelines 106
- Installing Memory Modules 108
- Removing Memory Modules 110
- Installing an Expansion Card 113
- Removing an Expansion Card 115
- VFlash Media (Optional) 127
- Internal USB Memory Key 127
- Processors 128
- Installing a Processor 132
- System Battery 133
- RAID Battery (Optional) 136
- Control Panel Assembly—LED 137
- SAS Backplane 143
- Installing the SAS Backplane 147
- Power Distribution Board 148
- System Board 152
- Installing the System Board 154
- Installing System Components 156
- Troubleshooting Your System 157
- Troubleshooting a USB Device 158
- Troubleshooting a NIC 159
- Troubleshooting a Wet System 160
- Troubleshooting a Fan 164
- Troubleshooting System Memory 165
- Troubleshooting a Hard Drive 169
- Troubleshooting Processors 174
- Using Online Diagnostics 177
- Using the Custom Test Options 179
- Jumpers and Connectors 181
- System Board Connectors 182
- (continued) 184
- Jumpers and Connectors 185 185
- 186 Jumpers and Connectors 186
- Getting Help 187
- 188 Getting Help 188
- Index 189 189
- Index 191 191
- Index 193 193
- 194 Index 194
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