Dell POWEREDGE R515 Owner's Manual Page 165
- Page / 194
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting Your System 165
Troubleshooting System Memory
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
NOTE: Invalid memory configurations can cause your system to halt at startup
without video output. See "General Memory Module Installation Guidelines" on
page 105 and verify that your memory configuration complies with all
applicable guidelines.
1
If the system is operational, run the appropriate online diagnostic test.
See "Using Online Diagnostics" on page 177.
If diagnostics indicates a fault, follow the corrective actions provided
by the diagnostic program.
2
If the system is not operational, turn off the system and attached
peripherals, and unplug the system from the power source. Wait at least
10 seconds and then reconnect the system to power.
3
Turn on the system and attached peripherals and note the messages
on the screen.
Go to step 14 if an error message appears indicating a fault with a
specific memory module.
4
Enter the System Setup program and check the system memory setting.
See "Memory Settings Screen" on page 61. Make any changes to the
memory settings, if needed.
If the memory settings match the installed memory but a problem is still
indicated, go to step 14.
5
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
6
Open the system. See "Opening the System" on page 83.
7
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 86.
8
Check the memory channels and ensure that they are populated correctly.
See "General Memory Module Installation Guidelines" on page 105.
book.book Page 165 Tuesday, August 24, 2010 1:47 PM
- Hardware Owner’s 1
- Notes, Cautions, and Warnings 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- About Your System 11
- 12 About Your System 12
- 14 About Your System 14
- Home Screen 17
- Setup Menu 18
- View Menu 18
- Hard-Drive Indicator Patterns 19
- 20 About Your System 20
- 22 About Your System 22
- External Devices 23
- NIC Indicator Codes 23
- Power Indicator Codes 24
- Diagnostic Lights (Optional) 25
- 28 About Your System 28
- 30 About Your System 30
- 32 About Your System 32
- 34 About Your System 34
- 36 About Your System 36
- 38 About Your System 38
- Removing LCD Status Messages 39
- System Messages 40
- 42 About Your System 42
- 44 About Your System 44
- 46 About Your System 46
- MEMTEST lane 46
- 48 About Your System 48
- 50 About Your System 50
- 54 About Your System 54
- Warning Messages 55
- Diagnostics Messages 55
- Alert Messages 55
- Choosing the System Boot Mode 57
- Responding to Error Messages 58
- System Setup Options 59
- Memory Settings Screen 61
- Processor Settings Screen 61
- Boot Settings Screen 63
- Integrated Devices Screen 64
- PCI IRQ Assignments Screen 65
- Serial Communication Screen 65
- Power Management Screen 67
- System Security Screen 67
- Exit Screen 69
- UEFI Boot Manager Screen 71
- UEFI Boot Settings Screen 71
- Assigning a System Password 72
- Disabling the System Password 74
- Assigning a Setup Password 75
- Embedded System Management 76
- Entering the BMC Setup Module 77
- Front Bezel (Optional) 82
- Installing the Front Bezel 83
- Opening the System 83
- Closing the System 85
- Cooling Shroud 86
- Hard Drives 87
- Removing a Hard Drive 88
- Installing a Hard Drive 89
- Internal Hard Drives 91
- Optical Drive (Optional) 95
- Installing an Optical Drive 96
- Cooling Fans 97
- Removing a Cooling Fan 98
- Installing a Cooling Fan 101
- Power Supplies 102
- Installing a Power Supply 103
- System Memory 104
- Mode-Specific Guidelines 106
- Installing Memory Modules 108
- Removing Memory Modules 110
- Installing an Expansion Card 113
- Removing an Expansion Card 115
- VFlash Media (Optional) 127
- Internal USB Memory Key 127
- Processors 128
- Installing a Processor 132
- System Battery 133
- RAID Battery (Optional) 136
- Control Panel Assembly—LED 137
- SAS Backplane 143
- Installing the SAS Backplane 147
- Power Distribution Board 148
- System Board 152
- Installing the System Board 154
- Installing System Components 156
- Troubleshooting Your System 157
- Troubleshooting a USB Device 158
- Troubleshooting a NIC 159
- Troubleshooting a Wet System 160
- Troubleshooting a Fan 164
- Troubleshooting System Memory 165
- Troubleshooting a Hard Drive 169
- Troubleshooting Processors 174
- Using Online Diagnostics 177
- Using the Custom Test Options 179
- Jumpers and Connectors 181
- System Board Connectors 182
- (continued) 184
- Jumpers and Connectors 185 185
- 186 Jumpers and Connectors 186
- Getting Help 187
- 188 Getting Help 188
- Index 189 189
- Index 191 191
- Index 193 193
- 194 Index 194
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