Dell 10 User Manual download pdf (Page 43)

Troubleshooting | 43

System problem

Problems Possible causes Possible solutions

Tablet does not turn

on.

The battery is

completely discharged.

1 Charge the tablet for at

least 4 hours.

2 Press and hold the power

button for 7seconds.

Tablet does not turn

off.

Press and hold the power

button for 10 seconds to turn

off the tablet.

Tablet locks up. Press and hold the power

button for 10 seconds to turn

off the tablet and turn it on.

Tablet does not

respond or behaves

unexpectedly.

1 Restart the tablet.

2 Reset the tablet. See

“Resetting your tablet”.

3 If the issue is unresolved,

contact Dell for customer

assistance. See

dell.com/support.

Tablet cannot boot

into Android.

Contact Dell for customer

assistance. See

dell.com/support.

Software or feature

is not working as

expected.

Software updates may have

been downloaded in the

background. Restart your

tablet.

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Dell 10 User Manual Page 43