Dell 10 User Manual download pdf (Page 44)

44 | Troubleshooting

Network problem

Problems Possible causes Possible solutions

No wireless

connection.

1 Check if Wi‑Fi is turned

on. See “Wi‑Fi”.

2 Try to get closer to the

wireless access point.

3 Check the router settings

or contact the router

administrator if using a

private network; open the

browser to view the home

page if using a public

network.

Slow internet

connections.

The signal strength is

not strong enough.

Move your tablet to a

different location for better

signal reception.

Unable to pair with a

Bluetooth device.

1 Ensure Bluetooth is

on and follow proper

Bluetooth pairing

instructions. See

“Bluetooth”.

2 Contact Dell for

customer assistance. See

dell.com/support.

Touchscreen problem

Problems Possible causes Possible solutions

Touchscreen responds

slowly or improperly.

• The screen is dirty.

• A protective cover

may prevent

the tablet from

recognizing your

inputs.

• Clean your tablet. See

“Cleaning your tablet and

keyboard”.

• Remove any protective

cover from the

touchscreen.

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Dell 10 User Manual Page 44

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