Dell PowerEdge R300 User Manual Page 129
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting Your System 129
3
Run the appropriate online diagnostic test. See "Running the System
Diagnostics" on page 153.
If the tests run successfully but the problem persists, see "Troubleshooting
a USB Device" on page 129.
Troubleshooting a Serial I/O Device
Problem
• Device connected to the serial port is not operating properly.
Action
1
Turn off the system and any peripheral devices connected to the serial
port.
2
Swap the serial interface cable with a working cable, and turn on the
system and the serial device.
If the problem is resolved, replace the interface cable. See "Getting Help"
on page 167.
3
Turn off the system and the serial device, and swap the device with a
comparable device.
4
Turn on the system and the serial device.
If the problem is resolved, replace the serial device. See "Getting Help" on
page 167.
If the problem persists, see "Getting Help" on page 167.
Troubleshooting a USB Device
Problem
• System message indicates a problem with a USB device.
• One or more USB devices are not operating properly.
book.book Page 129 Sunday, June 21, 2009 5:16 PM
- Dell™ PowerEdge™ R300 Systems 1
- Hardware Owner’s Manual 1
- Notes, Notices, and Cautions 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- Glossary 169 9
- 10 Contents 10
- About Your System 11
- 14 About Your System 14
- 16 About Your System 16
- Hard-Drive Indicator Codes 17
- Connecting External Devices 19
- Power Indicator Codes 20
- NIC Indicator Codes 21
- LCD Status Messages 22
- N/A SYSTEM NAME 23
- SYSTEM NAME 23
- 24 About Your System 24
- NOTE: The LCD continues 25
- 26 About Your System 26
- 28 About Your System 28
- 30 About Your System 30
- 32 About Your System 32
- Removing LCD Status Messages 33
- System Messages 34
- 36 About Your System 36
- 38 About Your System 38
- 40 About Your System 40
- 42 About Your System 42
- Warning Messages 44
- Diagnostics Messages 44
- Alert Messages 45
- 46 About Your System 46
- Responding to Error Messages 47
- System Setup Options 48
- Memory Information Screen 51
- CPU Information Screen 52
- SATA Configuration Screen 53
- Integrated Devices Screen 53
- Serial Communication Screen 54
- System Security Screen 55
- Exit Screen 58
- Using the System Password 59
- Using the Setup Password 61
- Entering the BMC Setup Module 63
- BMC Setup Module Options 63
- Inside the System 66
- Front Bezel 69
- Replacing the Front Bezel 70
- Opening the System 71
- Closing the System 71
- System Board Shroud 72
- Hard Drives 74
- Removing a Drive Blank 75
- Installing a Hard-Drive Blank 75
- Optical Drive 80
- Installing the Optical Drive 81
- Cooling Fan Modules 84
- Removing the Fan Assembly 85
- Power Supply Fan Assembly 87
- Power Supplies 89
- Replacing a Power Supply 90
- Internal USB Memory Key 91
- 3 USB memory key 92
- RAC Card 93
- Installing a RAC Card 95
- Expansion Cards 96
- Removing an Expansion Card 97
- Riser Cards 98
- Removing the Riser Card 99
- Installing the Riser Card 100
- Backplane Board 101
- System Memory 103
- Installing Memory Modules 105
- Processor 107
- Installing System Components 108
- Installing a Processor 110
- System Battery 112
- Control Panel Assembly 114
- Power Distribution Board 117
- System Board 119
- Troubleshooting Your System 125
- Checking the Equipment 126
- Troubleshooting the Keyboard 127
- Troubleshooting the Mouse 128
- Troubleshooting a USB Device 129
- Troubleshooting a NIC 131
- Troubleshooting a Wet System 132
- Troubleshooting a Fan 136
- Troubleshooting System Memory 137
- Troubleshooting a Hard Drive 144
- System Diagnostics Features 153
- Using Custom Test Options 155
- Jumpers and Connectors 157
- 158 Jumpers and Connectors 158
- Riser Card Connectors 160
- Daughter Cards 162
- Jumpers and Connectors 165 165
- 166 Jumpers and Connectors 166
- Getting Help 167
- 168 Getting Help 168
- Glossary 169
- 170 Glossary 170
- 172 Glossary 172
- 174 Glossary 174
- 176 Glossary 176
- 178 Glossary 178
- 180 Glossary 180
- Index 181 181
- Index 183 183
- Index 185 185
- 186 Index 186
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