Dell PowerVault NX200 User Manual

Dell PowerVault NX200SystemsHardware Owner’sManualbook.book Page 1 Monday, August 9, 2010 3:07 PM

10 Contentsbook.book Page 10 Monday, August 9, 2010 3:07 PM

98 Installing System Components3Connect the system fan power cable to the system board.4Replace the cooling shroud. See "Installing the Cooling S

Installing System Components 99• The memory speed of each channel depends on the memory configuration:– For single- or dual-rank memory modules:• One

100 Installing System ComponentsInstalling Memory Modules WARNING: The memory modules are hot to touch for some time after the system has been powere

Installing System Components 101Figure 3-14. Installing and Removing a Memory Module10Align the memory module's edge connector with the alignment

102 Installing System Components16Place the system upright on a flat surface. 17Reattach any peripherals and connect the system to an electrical outle

Installing System Components 1036Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figu

104 Installing System ComponentsTable 3-2. Expansion-Card Installation PriorityInstalling an Expansion Card CAUTION: Many repairs may only be done by

Installing System Components 1055 Open the expansion-card latch adjacent to the slot. See Figure 3-15. NOTE: Keep this bracket in case you need to re

106 Installing System ComponentsFigure 3-15. Removing and Installing an Expansion Card1 expansion card stabilizer 2 expansion card stabilizer touch p

Installing System Components 107Removing an Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only

About Your System 111About Your SystemAccessing System Features During StartupThe following keystrokes provide access to system features during startu

108 Installing System ComponentsiDRAC6 Express Card (Optional)Installing an iDRAC6 Express Card CAUTION: Many repairs may only be done by a certified

Installing System Components 109Figure 3-16. Installing or Removing an iDRAC6 Express Card (Optional) 6Close the system. See "Closing the System

110 Installing System Components3Pull back slightly on the retention standoff tab at the front edge of the card and gently lift the card off the reten

Installing System Components 1118Turn on the system and attached peripherals.9Enter the System Setup program and verify that the USB key has been dete

112 Installing System ComponentsProcessorRemoving a Processor CAUTION: Many repairs may only be done by a certified service technician. You should on

Installing System Components 1139Gently lift the heat sink off of the processor and set the heat sink aside with the thermal grease side facing up. Fi

114 Installing System ComponentsFigure 3-19. Removing a Processor CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing the

Installing System Components 11512Carefully, lift the processor out of the socket and leave the release lever up so that the socket is ready for the n

116 Installing System Components13Close the system. See "Closing the System" on page 80.14Place the system upright on a flat surface.15Reatt

Installing System Components 117Figure 3-20. Replacing the System Battery4Remove the PCIe expansion card from slot 1. See "Removing an Expansion

12 About Your SystemFront-Panel Features and IndicatorsFigure 1-1. Front Panel Features and IndicatorsItem Indicator, Button, or ConnectorIcon Descrip

118 Installing System Components13Close the system. See "Closing the System" on page 80.14Place the system upright on a flat surface.15Reatt

Installing System Components 119Figure 3-21. Removing and Installing the Chassis Intrusion SwitchInstalling the Chassis Intrusion Switch1Align the cha

120 Installing System ComponentsControl Panel Assembly Removing the Control Panel Assembly CAUTION: Many repairs may only be done by a certified serv

Installing System Components 121Figure 3-22. Removing and Installing the Control Panel1 control panel cable 2 control panel assembly3 control panel sc

122 Installing System ComponentsInstalling the Control Panel Assembly1Push the control panel gently into the chassis2Connect the control panel cable t

Installing System Components 1235Disconnect all of the cables connected to the SATA backplane including the SATA A cable, SATA B cable used for 3.5 in

124 Installing System ComponentsInstalling the SATA Backplane1Lower the backplane into the system, being careful to avoid damaging components on the f

Installing System Components 1251Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and per

126 Installing System ComponentsFigure 3-24. Removing and Installing the System Board Installing the System Board CAUTION: Many repairs may only be d

Installing System Components 1275Slide the system board toward the back of the system, inserting the connectors into the cutouts in the chassis.6Using

About Your System 136Power-on indicator, power buttonThe power-on indicator lights when the system power is on.The power button controls the DC power

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Troubleshooting Your System 1294Troubleshooting Your SystemSafety First—For You and Your System CAUTION: Many repairs may only be done by a certified

130 Troubleshooting Your SystemTroubleshooting External ConnectionsEnsure that all external cables are securely attached to the external connectors on

Troubleshooting Your System 1313Restart the system and, if your keyboard is functioning, enter the system setup program. Verify that all USB ports are

132 Troubleshooting Your System3Check the appropriate indicator on the NIC connector. See "NIC Indicator Codes" on page 21.• If the link ind

Troubleshooting Your System 1333Disassemble components from the system. See "Installing System Components" on page 73.• Hard drives•SD cards

134 Troubleshooting Your SystemTroubleshooting a Damaged System CAUTION: Many repairs may only be done by a certified service technician. You should

Troubleshooting Your System 1351Re-enter the time and date through the System Setup program. See "Using the System Setup Program and UEFI Boot Ma

136 Troubleshooting Your SystemTroubleshooting System Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You

Troubleshooting Your System 1375Restart the system.If the fan functions properly, close the system. See "Closing the System" on page 80.6If

14 About Your SystemLCD Panel Features The system's LCD panel provides system information and status and error messages to signify when the syste

138 Troubleshooting Your System4Enter the System Setup program and check the system memory setting. See "Memory Settings Screen" on page 55.

Troubleshooting Your System 13920Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.21As the system boots,

140 Troubleshooting Your System10Turn on the system and attached peripherals and check if the USB key is functioning.11Reconnect the system to the ele

Troubleshooting Your System 141Troubleshooting a Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only

142 Troubleshooting Your SystemTroubleshooting the PERC S300 Controller NOTE: When troubleshooting a PERC S300 controller, also see the documentation

Troubleshooting Your System 1439If you have a SATA backplane, verify that the cable connections between the SATA backplane and the SATA controller are

144 Troubleshooting Your System10Remove all expansion cards installed in the system. See "Removing an Expansion Card" on page 107.11Close th

Troubleshooting Your System 1455Ensure that each processor and heat sink are properly installed. See "Installing a Processor" on page 115.6R

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Running the System Diagnostics 1475Running the System DiagnosticsIf you experience a problem with your system, run the diagnostics before calling for

About Your System 15Home ScreenThe Home screen displays user-configurable information about the system. This screen is displayed during normal system

148 Running the System Diagnostics• Display, print, or save test results• Temporarily suspend testing if an error is detected or terminate testing whe

Running the System Diagnostics 149System Diagnostics Testing OptionsClick the testing option in the Main Menu window.Using the Custom Test OptionsWhen

150 Running the System Diagnostics•Show Ending Timestamp — Time stamps the test log.•Test Iterations — Selects the number of times the test is run.•Lo

Jumpers and Connectors 1516Jumpers and Connectors WARNING: Only trained service technicians are authorized to remove the system cover and access any

152 Jumpers and ConnectorsSystem Board ConnectorsFigure 6-1. System Board Jumpers and Connectors435910112225271224202318192667812131415162128293031323

Jumpers and Connectors 153Table 6-2. System Board Jumpers and ConnectorsItem Connector Description1USB1USB2USB3USB4External USB connector 1External US

154 Jumpers and Connectors23 iDRAC6 Express iDRAC6 Express card connector24 HD_ACT_CARD Hard drive activity connector25 PWR_CONN 24 pin power connecto

Jumpers and Connectors 155SATA Backplane Board ConnectorsFigure 6-2. SATA Backplane Board Connectors1 hard drive connectors 0–3 2 backplane power (BKP

156 Jumpers and ConnectorsDisabling a Forgotten PasswordThe system's software security features include a system password and a setup password, w

Getting Help 1577Getting HelpContacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active

16 About Your SystemSetup Menu NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.Op

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Index 159IndexBbatteriestroubleshooting, 134batterytroubleshooting the RAID card battery, 142battery (system)replacing, 116blankhard drive, 84BMCconfi

Index 160expansion cardtroubleshooting, 143expansion cardsinstalling, 104removing, 107expansion slots, 103Ffront-panel features, 12Gguidelinesconnecti

Index 161memory modules (DIMMs)configuring, 98installing, 100removing, 102messageserror messages, 52status LCD, 22warning, 49microprocessorSee process

Index 162removing, 122SAS controller daughter cardtroubleshooting, 142SAS RAID controller daughter cardtroubleshooting, 142SD cardtroubleshooting, 139

Index 163UUEFI Boot Managerentering, 63main screen, 64System Utilities screen, 65UEFI Boot Settings screen, 64upgradesprocessor, 111USBfront-panel con

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About Your System 17View MenuOption DescriptionBMC IP or DRAC IPNOTE: If an iDRAC6 Express card is installed on the system, the BMC IP option is repla

18 About Your SystemHard-Drive Indicator Patterns 1 hard-drive activity indicator (green) 2 hard-drive status indicator (green and amber)Drive-Status

About Your System 19Back-Panel Features and IndicatorsFigure 1-3. Back-Panel Features and IndicatorsBlinks amber four times per second Drive failedBli

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indica

20 About Your SystemItem Indicator, Button, or ConnectorIcon Description1 Power supply Power supply — 375 W2USB connectors (4) Connects USB devices to

About Your System 21Guidelines for Connecting External Devices• Turn off power to the system and external devices before attaching a new external devi

22 About Your SystemPower Supply Indicator CodesA power supply has an LED indicator that shows whether power is present or whether a power fault has o

About Your System 23LCD Status MessagesThe LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). Fo

24 About Your System NOTE: The following LCD status messages are displayed in the Simple format. Table 1-1. LCD Status MessagesCode Text Causes Corre

About Your System 25E1229 CPU # VCORE Regulator failure. Reseat CPU.Specified processor VCORE voltage regulator has failed.Reseat the processor. See &

26 About Your SystemE1410 System Fatal Error detected.A fatal system error has been detected.Check LCD for additional scrolling messages. Remove AC po

About Your System 27E1420 CPU Bus parity error. Power cycle AC.The system BIOS has reported a processor bus parity error.Remove AC power to the system

28 About Your SystemE1620 Power Supply # (### W) AC power error. Check PSU cables.Specified power supply's AC input is outside of the allowable r

About Your System 29E1712 PCI system error on Bus ## Device ## Function ##The system BIOS has reported a PCI system error on a component that resides

Contents 3Contents1 About Your System. . . . . . . . . . . . . . . . . . 11Accessing System Features During Startup. . . . . . . 11Front-Panel Feat

30 About Your SystemE1717 CPU # internal error. Review & clear SEL.The system BIOS has determined that the processor has had an internal error.Che

About Your System 31E2011 Memory configuration failure. Check DIMMs.Memory detected, but is not configurable. Error detected during memory configurati

32 About Your SystemE2017 Timer refresh failure. Power cycle AC.Timer refresh failure. Remove AC power to the system for 10 seconds and restart the sy

About Your System 33E201C SMI initialization failure. Power cycle AC.System management interrupt (SMI) initialization failure.Remove AC power to the s

34 About Your SystemE2023 BIOS unable to mirror memory. Check DIMMs.The system BIOS could not enable memory mirroring because of a faulty memory modul

About Your System 35I1911 LCD Log Full. Check SEL to review all Errors.LCD overflow message. A maximum of ten error messages can be displayed sequenti

36 About Your SystemSystem MessagesSystem messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a s

About Your System 37Alert! Power required exceeds PSU wattage. Check PSU and system configuration. Alert! Continuing system boot accepts the risk that

38 About Your SystemCaution! NVRAM_CLR jumper is installed on system boardNVRAM_CLR jumper is installed in the clear setting. CMOS has been cleared. M

About Your System 39Embedded NICx and NICy:OS NIC=<ENABLED |DISABLED>, Management Shared NIC=<ENABLED |DISABLED>The OS NIC interface is se

4 ContentsDiagnostics Messages. . . . . . . . . . . . . . . . . . 50Alert Messages . . . . . . . . . . . . . . . . . . . . . 50Other Information Y

40 About Your SystemGeneral failure The operating system is unable to carry out the command.This message is usually followed by specific information.

About Your System 41Maximum rank count exceeded. The following DIMM has been disabled: xInvalid memory configuration. The system will run but with the

42 About Your SystemMemory set to minimum frequency.The memory frequency may be intentionally set lower for power conservation.If not an intentional s

About Your System 43No boot sector on hard driveIncorrect configuration settings in System Setup program, or no operating system on hard drive.Check t

44 About Your SystemQuad rank DIMM detected after single rank or dual rank DIMM in socket.Invalid memory configuration.Ensure that the memory modules

About Your System 45Sector not foundSeek errorSeek operation failedFaulty hard drive, USB device, or USB medium.Replace the USB medium or device. Ensu

46 About Your SystemThe following DIMMs should match in geometry: x,x,...Invalid memory configuration. The specified memory modules do not match in si

About Your System 47Time-of-day not set - please run SETUP programIncorrect Time or Date settings; faulty system battery.Check the Time and Date setti

48 About Your SystemUnable to launch System Services image. System halted!System halted after F10 keystroke because System Services image is either co

About Your System 49Warning: A fatal error has caused system reset! Please check the system event log!A fatal system error occurred and caused the sys

Contents 5UEFI Boot Settings Screen . . . . . . . . . . . . . 65System Utilities Screen. . . . . . . . . . . . . . . 65System and Setup Password F

50 About Your SystemWarning! Unsupported memory configuration detected. The memory configuration is not optimal. The recommended memory configuration

About Your System 51Warning MessagesA warning message alerts you of a possible problem and prompts you to respond before the system continues a task.

52 About Your SystemOther Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty informa

Using the System Setup Program and UEFI Boot Manager 512Using the System Setup Program and UEFI Boot ManagerRun the System Setup program to familiariz

52 Using the System Setup Program and UEFI Boot ManagerEntering the System Setup Program1Turn on or restart your system.2Press <F2> immediately

Using the System Setup Program and UEFI Boot Manager 53System Setup OptionsMain Screen NOTE: The options for the System Setup program change based on

54 Using the System Setup Program and UEFI Boot ManagerSATA Settings Displays a screen to enable or disable the integrated SATA controller and ports.

Using the System Setup Program and UEFI Boot Manager 55Memory Settings ScreenReport Keyboard Errors (Report default)Enables or disables reporting of k

56 Using the System Setup Program and UEFI Boot ManagerProcessor Settings ScreenSATA Settings ScreenOption Description64-bit Specifies if the processo

Using the System Setup Program and UEFI Boot Manager 57Boot Settings ScreenPort B(Off default)Auto enables BIOS support for the device attached to SAT

6 ContentsExpansion Card Stabilizer . . . . . . . . . . . . . . . . 81Removing the Expansion Card Stabilizer. . . . . . 81Installing the Expansion

58 Using the System Setup Program and UEFI Boot ManagerIntegrated Devices ScreenOption DescriptionIntegrated SATA Controller (Enabled default)Enables

Using the System Setup Program and UEFI Boot Manager 59PCI IRQ Assignment ScreenSerial Communication ScreenOption Description<PCIe device> Use t

60 Using the System Setup Program and UEFI Boot ManagerEmbedded Server Management Screen (Optional)Power Management ScreenOption DescriptionFront-Pane

Using the System Setup Program and UEFI Boot Manager 61System Security ScreenCPU Power and Performance ManagementOptions are OS DBPM, System DBPM, Max

62 Using the System Setup Program and UEFI Boot ManagerTPM Activation(No Change default)When set to Activate, the TPM is enabled to default settings.

Using the System Setup Program and UEFI Boot Manager 63Exit ScreenPress <Esc> to exit the System Setup program; the Exit screen displays:• Save

64 Using the System Setup Program and UEFI Boot ManagerUsing the UEFI Boot Manager Navigation KeysUEFI Boot Manager ScreenKeys ActionUp arrow Moves to

Using the System Setup Program and UEFI Boot Manager 65UEFI Boot Settings ScreenSystem Utilities ScreenSystem and Setup Password Features NOTE: For a

66 Using the System Setup Program and UEFI Boot ManagerUsing the System PasswordWhen a system password is assigned, the system prompts for the system

Using the System Setup Program and UEFI Boot Manager 67Using Your System Password to Secure Your System NOTE: If you have assigned a setup password (

Contents 7Expansion Cards . . . . . . . . . . . . . . . . . . . . . 103Expansion Card Installation Guidelines . . . . . . 103Installing an Expansion

68 Using the System Setup Program and UEFI Boot Manager4Type the system password.5Confirm that Not Enabled is displayed for the System Password. If No

Using the System Setup Program and UEFI Boot Manager 69Operating With a Setup Password EnabledIf Setup Password is Enabled, you must enter the correct

70 Using the System Setup Program and UEFI Boot ManagerWhen an optional iDRAC6 Express card is installed, USC provides the following additional featur

Using the System Setup Program and UEFI Boot Manager 71iDRAC Configuration UtilityThe iDRAC Configuration Utility is a pre-boot configuration environm

72 Using the System Setup Program and UEFI Boot Managerbook.book Page 72 Monday, August 9, 2010 3:07 PM

Installing System Components 733Installing System ComponentsRecommended Tools• Key to the system keylock• #1 and #2 Phillips screwdrivers• Wrist groun

74 Installing System ComponentsFigure 3-1. Inside the System 1 system cover 2 cooling shroud 3 system cooling fan 4 expansion card slots (5) 5 heat

Installing System Components 75Front Bezel NOTE: If you are removing or installing a hot-swappable hard drive, the system may remain turned on and i

76 Installing System ComponentsInstalling the Front Bezel1Insert the bezel tabs into the bezel tab slots in the chassis. See Figure 3-2.2Press the top

Installing System Components 77Installing the Front Bezel Insert NOTE: If you remove a drive from one or more of the front drive bays, replace the co

8 Contents4 Troubleshooting Your System . . . . . . . . 129Safety First—For You and Your System . . . . . . . . 129Troubleshooting System Startup

78 Installing System ComponentsFigure 3-4. Removing and Installing an EMI Filler PanelInstalling an EMI Filler Panel1Push the EMI filler panel into th

Installing System Components 79Opening and Closing the System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injur

80 Installing System ComponentsFigure 3-5. Opening and Closing the System Closing the System1Ensure that all internal cables are connected and folded

Installing System Components 817Place the system upright on a flat surface. 8Reattach any peripherals and connect the system to an electrical outlet.

82 Installing System ComponentsCooling ShroudThe cooling shroud covers the processor, heat sink, and memory modules, and provides air flow to these co

Installing System Components 83Figure 3-6. Removing and Installing the Cooling ShroudInstalling the Cooling Shroud1Carefully lower the cooling shroud

84 Installing System Components6Place the system upright on a flat surface.7Reattach any peripherals and connect the system to an electrical outlet. 8

Installing System Components 85Figure 3-7. Removing or Installing a Hard-Drive BlankInstalling a Hard-Drive BlankAlign the hard-drive blank with the d

86 Installing System Components4 Open the hard-drive carrier release handle to release the drive. See Figure 3-8.5Slide the hard drive out until it is

Installing System Components 87Installing a Hot-Swap Hard Drive CAUTION: Use only hard drives that have been tested and approved for use with the SAT

Contents 95 Running the System Diagnostics . . . . . . 147Using Online Diagnostics . . . . . . . . . . . . . . . . 147Embedded System Diagnostics Fe

88 Installing System ComponentsRemoving a Hot-Swap Hard Drive From a Hard-Drive CarrierRemove the screws from the slide rails on the hard-drive carrie

Installing System Components 89Installing a Hot-Swap Hard Drive Into a Drive Carrier1 Insert the hard drive into the hard-drive carrier with the conne

90 Installing System ComponentsOptical DrivesThe 5.25-inch drive bays at the front of your system provide support for two optical drives.Removing an O

Installing System Components 91Figure 3-10. Removing and Installing an Optical DriveInstalling an Optical Drive CAUTION: Many repairs may only be don

92 Installing System Components1Unpack and prepare the drive for installation. For instructions, see the documentation that accompanied the drive. NO

Installing System Components 936Attach the three shoulder screws to the drive, one screw on the lower front screw hole on the right side and two screw

94 Installing System Components11Place the system upright on a flat surface. 12Reattach any peripherals and connect the system to an electrical outlet

Installing System Components 95Figure 3-12. Removing and Replacing a Power Supply Installing a Power Supply1Open the system. See "Opening the Sys

96 Installing System Components5Place the system upright on a flat surface. 6Reattach any peripherals and connect the system to an electrical outlet.7

Installing System Components 97Figure 3-13. Removing the System FanInstalling the System Fan1Align the tabs on the system fan with the securing slots