Dell PowerVault TL4000 User Manual

Dell PowerVault TL2000 Tape Library and TL4000 TapeLibraryUser's Guide

5-14. Configure: Library menu ...5-205-15. Configure: Drive menu ...5-235-16. Configure: Network menu ...5-245-17. Configure: Set Access PI

Table 5-1. Menu navigation shortcuts (continued)Information/ActivityMenu Navigation ShortcutsOperator Control Panel For More Info Web User Interface F

Table 5-1. Menu navigation shortcuts (continued)Information/ActivityMenu Navigation ShortcutsOperator Control Panel For More Info Web User Interface F

Table 5-1. Menu navigation shortcuts (continued)Information/ActivityMenu Navigation ShortcutsOperator Control Panel For More Info Web User Interface F

Table 5-1. Menu navigation shortcuts (continued)Information/ActivityMenu Navigation ShortcutsOperator Control Panel For More Info Web User Interface F

Table 5-1. Menu navigation shortcuts (continued)Information/ActivityMenu Navigation ShortcutsOperator Control Panel For More Info Web User Interface F

Table 5-1. Menu navigation shortcuts (continued)Information/ActivityMenu Navigation ShortcutsOperator Control Panel For More Info Web User Interface F

Table 5-2. Library Control KeysControlKeysDescription1 UP (∧) - Upper-left buttonUsed to scroll upward through menu items.2 CANCEL (X) - Upper-rig

1. Press the UP (1) or DOWN(4) keys to enter Interaction Mode. The MainSelection Menu will appear. The Main Selection screen shows Monitor, Contro

Note: Depending on the version of library firmware, there may be differencesbetween the Menu Tree description in this document and the OCP MenuTree on

Under Monitor > Library are the following items:v StatusError Log NetworkIdentityMonitorStatusStatusAct. Cart.On TimeSerial NumberLibraryVersionWWN

10-20. Library front panel LEDs ...10-2210-21. Access hole for the left magazine (facingrear of library) ...10-2310-22. Access hole for the

v Identityv Error Logv NetworkUnder Monitor > Library > Status are the following items:v Status - Status of the libraryv Act. Cart - The serial

Important: Encryption is not supported on Gen3 drives or SCSI drives. With Gen3or SCSI drives, Encryption will not appear in the OCP menu.MonitorStatu

Under Status and Drive (n) are the following items:v Status - the current status of the drivev Activity - the current action being performed by the dr

Note: 2U has a single right-side magazine.Under Magazine choose one of the following to see a graphical representation ofthe cartridge magazine(s). Sl

Note: Left magazine of a 2U Library has a 1-slot I/O Station.The black boxes are inventoried cartridges. Press the up and down keys to scroll.Note tha

Important: Wait for the messages before you insert or remove cartridges to ensurethat the library is ready to handle the cartridges. After the I/O sta

Choose "Left" or "Right" to unlock the corresponding cartridge magazine(s). Themagazines can now be removed from the library by ge

v Set Access PINv Save/Restorev Set Date and TimeConfigure: Logical LibrariesUse this menu item to select the number of logical libraries. The Current

Configure: LibraryNote: The Remove DCS No is only available on libraries with the DCS feature.The following library configuration items are in this me

- Autoload: Sequential mode with autoload mode ON loads the firstavailable cartridge (slot with the lowest numerical value that contains acartridge) a

x Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Note: The universal cleaning cartridge has a bar code CLNUxxLx. This cleaningcartridge is used to clean all LTO generation tape drives.For Auto Clean

Configure: DriveThe following items are in this menu:v Drive Interface - use this to assign a SCSI ID to a SCSI drive or to assign a PortSpeed, Port T

Configure: NetworkUse these menu items to change the current network settings which allow you toaccess the library remotely via a web browser.v IP Sta

v Netmask - the Network Mask address of the libraryv IP Stack - the IP Stack manages static IP addressesv Stateless autoconfig - allows IPv6 hosts to

2. Press the SELECT button to highlight the first digit of the 4-digit Access PIN.3. Use the UP and DOWN buttons to select each digit.4. Press the SEL

v Restore Passwords - This menu item restores the factory default for both theRMU Admin user access password and the service password.v Restore all -

Table 5-4. Factory Default Settings (continued)Restored Item Default Setting* CommentsDHCP Enabled Note: DNS server addresses, ifavailable, will be au

Configure: Set Date and TimeUse this menu item to set the current date and time in your library.Configure: Path FailoverUse this menu item to enter th

1. On the Operator Control Panel, navigate to Service > Library Verify and startdiagnostic.v Push the Select key to highlight the drive field. Use

Note: After running the System Test or the Slot to Slot Test, the library will needto be re-inventoried. It might be required to reboot the library af

Tables1. Minimum firmware levels for commonlibrary features ...iii1-1. 2U library and 4U library front paneldescriptions ...1-21-2. 2U

changes. When configuration changes of a disabled drive are made fromthe Web Interface (RMU), the drive does not power ON after committingchanges.Serv

Table 5-5. Web User Interface Menus (continued)User AccessDate & TimeLogs & TracesEmail NotificationSNMPSave/Restore-Service LibraryClean Dr

Table 5-6. Library Identity page elements (continued)Menu Item Description 2U 4UIPv6 staticassigned addressThis is your library's IPv6 static ass

Table 5-7. Drive Identity page elements (continued)Menu Item Description 2U Library 4U LibrarySCSI Fibre SAS SCSI Fibre SASVersion Only Version 2 (V2)

Monitor Library: Library StatusThis page displays the dynamic information about the library, such as the currentstatus of the components. No changes c

Table 5-8. Library Status page elements (continued)Menu Item Description 2U 4U1. Right Magazine This displays whether the lower right magazine is &quo

Table 5-9. Drive Status page elements (continued)Menu Item Description 2U Library 4U LibrarySCSI Fibre SAS SCSI Fibre SASPort BStatusIndicates whether

Term Definitions:v BOP (Beginning of Partition): BOP (Beginning of Partition) is a SCSI term,which in a single partition format is the same as beginni

a77ug067Inventory As Of 14:02:04 Library TimeDrive InventoryDrive Status Label Source1Empty-------------Magazine Inventory8910 114567IO-Station123+232

Note: The 4U graphic shows the Slot Inventory for the right magazines of thislibrary as an example. The left magazines are similar.Manage Library Menu

xii Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

The following elements appear in the Source and Destination screens.ElementIn the Source screen, this identifies the library element that contains aca

Configure Library MenuThe Configure Library menu contains the following submenu items:v “Configure Library: General”v “Configure Library: Logical Libr

Table 5-11. Configure Library: Specific page elements (continued)Menu Item Description 2U 4UActive Slots It may be necessary to modify the number of a

Note: When reducing the number of drives in your library, update the LogicalLibrary configuration. This will remove the Attention LED on the frontpane

Note: Follow the instructions in the Dell PowerVault TL4000 Failover ConfigurationGuide to configure your environment for failover.Configure Library:

v SAS and Fibre Channel LTO Ultrium 4 Tape Drivev Ultrium 4 Tape Cartridgev Library firmware level 5.80 or higherv Drive firmware level 77BE or higher

7. Select Enable SSL for EKM to enable Secure Sockets Layer for the IBM SKLMapplication.8. Select an Encryption method, from the pull down menu, for e

Table 5-12. Drive Identity page elementsMenu Item Description 2U Library 4U LibrarySCSI Fibre SAS SCSI Fibre SASSCSI ID For each SCSI drive, click on

Click one of the following:v Refresh - to cancel the changes made to the screen.v Submit - to apply the changes made to the screen.Note: When configur

After the Submit button has been clicked, depending on thechanges made, you will either be disconnected and need to loginagain or reboot the library.C

Safety and environmental noticesWhen this product is used, observe the danger, caution, and attention notices thatare contained in this guide. The not

v Refresh - to cancel the changes made to the screen.v Submit - to apply the changes made to the screen.Note: Depending on the changes made, you will

Check the Disable User check box if you do not want User to be listed on theRole listbox (that is, prohibits User login). Clear the check box to allow

change a password, or a restore factory default password from theoperator panel (if the admin account is the one that is locked out).v Maximum Number

It is recommended that you select Continuous for the Error Log Mode so that allinformation for logs and traces will be captured.Click one of the follo

Note: The TL2000/TL400 email address field cannot be empty (clear). The emailnotification setup allows the user to turn off the feature by deselecting

SNMPv Enabled - Check this box to have SNMP traps sent to an SNMP Managementconsole.v Community Name - An SNMP community name is a text string that ac

library using a configuration file that was saved with the same version offirmware currently installed in the library.Since the RMU can be accessed re

If there is no cleaning cartridge in the library, Clean cannot be selected and theSlot # displays N.A.. See Figure 5-52Note: If the library is configu

Options > Security > Custom Level > Downloads > AutomaticPromptingfor file Downloads and File Downloads are both Enabled.v Total Number of

Service Library: Save Drive DumpThis menu item allows a drive memory dump to be saved to the host computer.1. Select the drive.2. Choose the regular d

If the symbol is... It means...A hazardous condition due to the unit's susceptibility toelectrostatic discharge.Laser Safety and ComplianceBefore

Service Library: Perform DiagnosticsNote: When running the "System Test", the library must contain at least the samenumber of data cartridge

v Drive Test: The library performs a drive communication test to confirmcommunication with the drive.v Ethernet Test: For each key management IP addre

2. The library code must be updated first, unless noted otherwise. This actionsupports any changes that are introduced in the library code for that dr

Service Library: RebootImportant: Some options of the Web User Interface take the library OFFLINE. Thisinactive mode can interfere with host-based app

2. Pull out the I/O Station and insert a data cartridge(s). On a 2U library, only 1cartridge can be inserted at a time. On the 4U library, 3 cartridge

3. Push the magazine back into the library. The library will automatically start aninventory.Note: If you run a library configuration backup program o

chosen for the reserved slot containing the cleaning cartridge. As with a librarywith a single logical library, this slot is the last physical slot in

Chapter 6. Using Ultrium MediaFigure 6-1 shows the LTO Ultrium Data Cartridge and its components.1 LTO cartridge memory 4 Write-protect Switch2

When processing tape in the cartridges, Ultrium Tape Drives use a linear,serpentine recording format. The native data capacity and recording format of

Cartridge CompatibilityTable 6-4. Ultrium data cartridge compatibility with Ultrium tape driveTapeDriveLTO Ultrium Data Cartridges2500 GBUltrium 61500

Rack safetyThe following general safety information must be used for all rack mounteddevices.DANGERv Always lower the leveling pads on the rack cabine

that lacks WORM-capable firmware from writing on a WORM tape cartridge.For LTO 6, native data capacity is 2500 GB and compressed data capacity is 6250

Table 6-5. Bar code label requirements for Ultrium tape drives and libraries (continued)Ultrium Tape Drive/Library Bar Code Label Requirements3583 Req

Guidelines for Using Bar Code LabelsApply the following guidelines whenever using bar code labels:v Do not reuse a label or reapply a used label over

to become a scratch (blank) data cartridge. Do not write-protect scratch (blank)cartridges; the tape drive will not be able to write new data to them.

Ensure Proper Packagingv When shipping a cartridge, use the original or better packaging.v Always ship or store a cartridge in a jewel case.v Use only

Perform a Thorough InspectionAfter purchasing a cartridge and before using it, perform the following steps:v Inspect the cartridge's packaging to

Environmental and Shipping Specifications for Tape CartridgesBefore you use a tape cartridge, acclimate it to the operating environment for 24hours or

Chapter 7. Troubleshootingv The library consists of the following CRUs (Customer Replaceable Units):– Control Card (electronics, processor, memory, et

Table 7-1. Troubleshooting table (continued)Problem SolutionENCRYPTIONEncryption Error: Displayedwhen the drive detects an errorassociated with an enc

Table 7-1. Troubleshooting table (continued)Problem SolutionFRONT PANEL LEDsAttention LED To determine why the Attention LED is turned ON, log in to t

CAUTION:Removing components from the upper positions in the rack cabinetimproves rack stability during relocation. Follow these generalguidelines when

Table 7-1. Troubleshooting table (continued)Problem SolutionDetermining current firmwarelevelsMany problems can be resolved by a firmware upgrade. Ens

Table 7-1. Troubleshooting table (continued)Problem SolutionCartridge VOLSER is reportedas "unknown"Probable cause: cartridge with no label

Installation ProblemsProblems encountered during the installation of the library are usually caused byimproper SCSI bus configuration, application sof

Ensure that the proper device driver, if applicable, is installed for the library.Note: Many backup applications use their own drivers for the library

Table 7-2. Power Supply LED Meanings1 If the blue LED is lit, AC voltage is available.2 If the amber LED is lit, there is a possible fan problem o

If the Library does not power on:1. With library power OFF and the power cord unplugged, loosen the threethumb screws (5), grasp two of the thumb sc

Note: If you are instructed by Dell Technical Support to copy the drive dumpto your host computer, use one of the following methods:v Web User Interfa

v If the card appears to have no abnormalities, reseat the card back in thelibrary, tighten the thumb screws, and turn library power ON.4. If both the

Isolating Accessor Scanner ProblemsIf the server has reported inventory problems relating to inability to read bar codelabels, or, if some or all of t

4. Remove cartridge. If cartridge was reported as Bad, properly dispose thecartridge.5. Close the I/O Station. If the amber LED was lit because of bad

PrefaceThis manual contains information and instructions necessary for the installation,operation, and service of the Dell™PowerVault™TL2000 Tape Libr

7-14 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Chapter 8. Error codesIf an error occurs during operation of the library, the library stops the currentoperation and displays an error code on the LCD

Error codesErrors that are described are hard errors. If such an error occurs the library stopsall operations and the Error LED starts flashing. An ap

Table 8-1. Main Error Codes (continued)Error Code Description User Action8E Cannot find gripper block within the expected rangeRefer to “Isolating a L

Table 8-1. Main Error Codes (continued)Error Code Description User ActionC0 Network initialization failed1. Refer to “Isolating Web UserInterface Prob

Table 8-1. Main Error Codes (continued)Error Code Description User ActionDE Warning Event! See Table 8-3 on page 8-11DF Warning Event! See Table 8-3 o

Table 8-1. Main Error Codes (continued)Error Code Description User ActionF1 Drive Communication ErrorLibrary controller lost communication to driveThe

Table 8-1. Main Error Codes (continued)Error Code Description User ActionF6 No drive installed. A drive was never installedRefer to “Isolating Drive S

Table 8-2. Sub error codes (continued)11 Error during slider home movement12 Error during rotation to FAR position13 Error sled init, move to sensor f

Table 8-2. Sub error codes (continued)38 Error during sled positioning to mail slot in FLMoveSled function39 Error during sled positioning without sen

xviii Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Table 8-2. Sub error codes (continued)73 Error during move sled to block.80 Opening I/O slot failed.81 Error during movement to I/O slot open position

Table 8-2. Sub error codes (continued)97 Slot not free at robot unload98 Cartridge not seated in load phaseWarning eventsWarning events that are descr

Table 8-3. Warning events (continued)48 SCSI: drive type not supported in thislibraryCheck whether a version of firmware is available thatsupports thi

Table 8-3. Warning events (continued)65 Invalid upgrade cartridge. Drive rejectedthe upgrade cartridge as invalidNot supported66 Medium error; diagnos

Table 8-3. Warning events (continued)DB External cooling fan error (fan motionstopped).The subcode indicates which drive sledfan is affectedSubcode 01

Chapter 9. Service ProceduresRemoving Cartridges from Magazine SlotsIn the event of a severe mechanical problem with the library or if circumstancesre

a77ug025Figure 9-1. Access holes for the left magazine9-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

3. To manually release the magazines, push the end of a straightened paper clipinto the access hole for each magazine at the back of the library. Whil

4. If there are additional tapes still in the library, or if you were unable tomanually remove the magazines and drive, contact technical support forf

Using the ITDT Firmware Update, Dump Retrieval and Drive Test ToolITDT has multiple functional capability and is a very quick, convenient andefficient

Chapter 1. Product DescriptionThe Dell™PowerVault™TL2000 Tape Library (2U library) and the Dell PowerVaultTL4000 Tape Library (4U library) provide com

9-6 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Chapter 10. Check, Adjust, Remove, and ReplaceTools RequiredTo service a library you may need one or more of the following tools:v #2 Phillips screwdr

6. Insert the shipping lock (1) into the slot located on the center of the top ofthe library and secure with the shipping label (2).7. Pack the li

Removing/Installing/Adding a Tape Drive SledThere are two types of drive sleds in a TL2000 library (2U library) and a TL4000library (4U library). The

Removing a Tape Drive Sled1. IT IS IMPORTANT TO PRESERVE A DRIVE DUMP FOR ANALYSIS IF ALL OFTHE FOLLOWING CONDITIONS EXIST:v Library Error LED is ON.v

1 SCSI cable2 SAS cable3 SCSI terminator4 Fibre Channel cable5 Ethernet cable6 Power cords7 Drive sled blue captive thumbscrews8 Black

Installing a Tape Drive SledNote: Power OFF the library before installing a SCSI drive sled. Fibre Channel andSAS drive sleds are hot pluggable and ma

5. Tighten the captive thumbscrews (7 in Figure 10-6 on page 10-5) until thedrive sled is secure.6. If you are installing a drive sled without ESD s

Note: The small gray markers show where conductive tape should be placedto provide ESD protection.7. Push the black tab (8 in Figure 10-6 on page 10

Important: If the failed drive was configured for encryption, to ensure thereplacement drive receives the proper encryption parameters,resubmit the en

Table 1-1 below contains front panel descriptions for both the 2U library inFigure 1-1 on page 1-1 and the 4U library in Figure 1-2.Table 1-1. 2U libr

Configuring the Tape Drive1. Log on to the Web User Interface.2. Verify that you are running the latest versions of Library and Drive firmware.Upgrade

5. Remove the packaging from the replacement power supply.6. Grasp the top and bottom edge of the power supply and push it into thelibrary.7. Tighten

If the message "VPD Selection" is displayed at the Operator Control Panel,carefully highlight the “VPD from Enclosure" option to copy t

Replacing Cartridge MagazinesTo replace a cartridge magazine, refer to one of the following procedures:v Using the Web User Interface, refer to “Manag

5. Place the defective library on a clean and sturdy work surface.6. Proceed to “Unpacking and Preparing the Replacement Library Enclosure.”Unpacking

b. For a desktop library:1) Carefully, lay the library on its side.2) Peel the adhesive from the back of each of the six foot pads.3) Install the foot

5. Store the lock and label on the back panel of the replacement library enclosure(see Figure 10-15).6. Proceed to “Installing your drive in the repla

1. Remove all drives from the defective library (see Figure 10-16) and install themin the same positions in the replacement library enclosure.a. Ensur

Note: The gray markers show where conductive tape is placed.i. Push the black tab back underneath the drive sled. When inserted properly,only the hand

2. Swap the Power Supply in the defective library with the Power Supply in thereplacement library enclosure.a. Remove the power supply from the defect

Table 1-1. 2U library and 4U library front panel descriptions (continued)Number Item Description5 Control keysv UP (∧) - The upper left button is us

Swapping Library Controller CardsIMPORTANT - READ ME BEFORE CONTINUINGThe Library Enclosure contains a copy of the vital product data (VPD) for your l

Note: If you power on the replacement library without first swapping theLibrary Controller Card from the original (defective) libraryenclosure, the fo

1) The Error LED (4 in Figure 10-20) will turn ON. This indicates that theLibrary Controller Card from the defective library is not functioningprope

a77ug025Figure 10-21. Access hole for the left magazine (facing rear of library)Chapter 10. Check, Adjust, Remove, and Replace 10-23

b. Push the end of a straightened paper clip into the access hole for eachmagazine at the back of the library. DO NOT push the paper clip in morethan

2. Insert the cartridge magazines removed from the defective library into the samepositions in the replacement library enclosure.3. Insert the cartrid

2. With assistance, slide the replacement library enclosure onto the metal rails thatare already in position in the rack (see Figure 10-25).3. Tighten

Desktop Installation:1. Place the library in its permanent location.2. Proceed to “Completing the Installation of the Replacement Library Enclosure.”C

10-28 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Appendix A. SCSI Element Types, SCSI Addresses, andPhysical ConfigurationsFor an overview of library partitioning and element addressing, see “Library

Table 1-2. 2U library and 4U library rear panel descriptionsNumber Item Description1 Power connector(s) Both libraries require a 110/220 volt AC pow

DTE assignmentsv Logical Library 1: Drive 1: 256 (0x100)v Logical Library 2: Drive 2: 256 (0x100)STE assignmentsv Logical Library 1: Slot 1 through sl

Table A-4. 4U library SCSI element addresses for storage slots and drive slot (one logical partition with drives in slot1 and slot 2) (continued)Slot

that used to occupy two. As a result, the first half height drive position, or the firstfull-high drive position, will be called "Drive 1".

When configured with two logical partitions, the Element Address assignmentswill be as follows: DTE assignments will be as shown in Figure A-2.STE ass

STE assignmentsv Logical Library 1: Slot 1 through slot 9 4096 (x1000) through 4104 (0x1008)v Logical Library 2: Slot 10 through slot 21 4096 (x1000)

physically available or temporarily removed are reported. Empty (unused) slotslocated at the bottom or the top should not be reported, with an excepti

A-8 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Appendix B. TapeAlert FlagsThis appendix is intended to provide additional information to the reader aboutthe tape drive. All error code and diagnosti

04d LibraryHardware DCv Ensure that the media changer and drives are not being used by anyhost, then reset the library from the front panel.v If the p

TapeAlert Flags Supported by the DriveTable B-1. TapeAlert Flags Supported by the Ultrium Tape DriveFlagNumber Flag Description Action Required3 Hard

Table 1-2. 2U library and 4U library rear panel descriptions (continued)Number Item Description8 Ethernet port This port is used to connect the libr

Table B-1. TapeAlert Flags Supported by the Ultrium Tape Drive (continued)FlagNumber Flag Description Action Required18 Tape directory corruptedin the

Table B-1. TapeAlert Flags Supported by the Ultrium Tape Drive (continued)FlagNumber Flag Description Action Required53 Tape system area readfailureSe

B-6 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Appendix C. Sense DataWhen a drive encounters an error, it makes sense data available. You can usedevice drivers to examine the sense data and determi

Table C-1. Library Sense Keys, ASC and ASCQ (continued)Sense Key ASC ASCQ DescriptionMedium Error (03) 30h 00h Incompatible media installed30h 03h Cle

Table C-1. Library Sense Keys, ASC and ASCQ (continued)Sense Key ASC ASCQ DescriptionHardware Error (04) 81h 80h Cannot initialize bar code reader81h

Table C-1. Library Sense Keys, ASC and ASCQ (continued)Sense Key ASC ASCQ DescriptionHardware Error (04)(continued)81h B0h Slave robotic controller re

Table C-1. Library Sense Keys, ASC and ASCQ (continued)Sense Key ASC ASCQ DescriptionHardware Error (04)(continued)82h F4h Drive load timeout82h F5h D

Table C-1. Library Sense Keys, ASC and ASCQ (continued)Sense Key ASC ASCQ DescriptionIllegal Request (05h) 1Ah 00h Parameter length error20h 00h Inval

Table C-1. Library Sense Keys, ASC and ASCQ (continued)Sense Key ASC ASCQ DescriptionUnit Attention (06h) 28h 00h Not ready to ready transition28h 01h

CAUTION:The library must be offline from any user and all media must beremoved from the drives before license keys are installed or anyconfiguration m

Table C-2. LTO Tape Drive Sense Data (continued)ByteBit Address or Name765432102 Filemark EOM (endof medium)ILI(Incorrectlengthindicator)Reserved Sens

Table C-2. LTO Tape Drive Sense Data (continued)ByteBit Address or Name7654321012-13 Additional Sense Code (ASC)Additional Sense Code Qualifier (ASCQ)

Table C-2. LTO Tape Drive Sense Data (continued)ByteBit Address or Name7654321012-13 Additional Sense Code (ASC) -Additional Sense Code Qualifier (ASC

Table C-2. LTO Tape Drive Sense Data (continued)ByteBit Address or Name7654321012-13 Additional Sense Code (ASC) -Additional Sense Code Qualifier (ASC

Table C-2. LTO Tape Drive Sense Data (continued)ByteBit Address or Name7654321012-13 Additional Sense Code (ASC) -Additional Sense Code Qualifier (ASC

Table C-2. LTO Tape Drive Sense Data (continued)ByteBit Address or Name7654321012-13 Sense Key 6 (Unit Attention)EE 12 - Encryption - Key Change Detec

Table C-2. LTO Tape Drive Sense Data (continued)ByteBit Address or Name7654321036-39 Port Identifier (Relative Target Port Address) Reporting Sense (T

Table C-2. LTO Tape Drive Sense Data (continued)ByteBit Address or Name7654321065Last Error FSC6667Last Error Flag Data6869 LPOS Region70-85 ERP Summa

means that the current direction is away from the physical beginning ofthe tape. A 1 means that the current direction is towards the physicalbeginning

Appendix D. Enabling LUN Support in LinuxTo verify the detection of a tape drive, administrators should check for its entry in/proc/scsi/scsi. Current

Supported Internet ProtocolsThe library supports the following Internet protocols:v IPv4v IPv6To learn more about Internet protocols, visit http://www

Red Hat Enterprise LinuxRHEL doesn't automatically probe all LUNs on SCSI devices. The symptom showsLUN 0, which would be the drive, but not the

5. Add the /LUNS switch to the load line of the appropriate SCSI driver. If a dualchannel card is installed and you are unsure which channel the LUN d

D-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Appendix E. Notes on IPv6 Compatibility with Windows2003/XP and 2008/VistaIPv6 addressing is different from traditional IPv4 addressing. IPv4 addressi

v After upgrading the WinInet API (by upgrading to IE 7), the library RMU can beaccessed from the browser by using the following format.– Replace all

Appendix F. SNMP Status MIB Variables and TrapsNote: For additional information, refer to “SNMP Messaging” on page 1-7.Table F-1. SNMP Status EventsEv

F-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Appendix G. Library Configuration FormUse this form when planning your library configuration. Keep this document in asecure location and update it whe

Drive types 4U Position 4:4U Position 3:2U/4U Position 2:2U/4U Position 1:4U Position 4:4U Position 3:2U/4U Position 2:2U/4U Position 1:4U Position 4:

Appendix H. AccessibilityAccessibility features help a user who has a physical disability, such as restrictedmobility or limited vision, to use the HT

Maximum Library Storage Capacity and Data Transfer RateMaximum library storage capacity and maximum data transfer rates are as follows:Table 1-3. Tape

H-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

GlossaryThis glossary defines the special terms, abbreviations, and acronyms that are usedin this publication. If you do not find the term that you ar

archiveTo collect and store files in a designated place.ASCII American National Standard Code for Information Interchange. A 7 bitcoded character set

bufferA routine or storage that is used to compensate for a difference in rate offlow of data or time of occurrence of events, when data is transferre

compressionThe process of eliminating gaps, empty fields, redundancies, andunnecessary data to shorten the length of records or blocks.concurrentRefer

degausserA device that makes magnetic tape nonmagnetic.degradationA decrease in quality of output or throughput or an increase in machineerror rate.de

drive, magnetic tapeA mechanism for moving magnetic tape and controlling its movement.Drive Not ConfiguredThis message occurs during the first boot af

EPROMErasable programmable read only memory.EQC Equipment check.equipment checkAn asynchronous indication of a malfunction.Error logA data set or file

formatterPart of a magnetic tape subsystem that performs data conversion, speedmatching, encoding, first level error recovery, and interfaces to one o

IIBM Security Key Lifecycle Manager (SKLM)IBM's EKM application that assists encrypting tape drives in generating,protecting, storing, and mainta

Table 1-4. Library storage capacity and data transfer rate (continued)Characteristic 2U Library Specification 4U Library SpecificationSustained native

IP addressAn identifier for a computer or device on an Internet Protocol (TCP/IP)network. Networks that use the TCP/IP protocol route messages that ar

product and media. The “open” nature of LTO technology enablescompatibility between different vendors' offerings by ensuring that vendorscomply w

meter In the Metric System, the basic unit of length; equal to approximately 39.37inches.MIB Management Information Base. Information repository that

node In a network, a point at which one or more functional units connectchannels or data circuits.NTP Network Time Protocol. This protocol allows the

Portable Document Format (PDF)A standard that is specified by Adobe Systems, Incorporated, for theelectronic distribution of documents. PDF files are

RID tagRepair identification tag.RML Rack Mount Line.robot Picker.roboticsPicker assembly.root CA certificationIn cryptography, a root certificate fro

servomechanismA feedback control system in which at least one of the system signalsrepresents mechanical motion.signatureA digital signature that is u

special featureA feature that can be ordered to enhance the capability, storage capacity, orperformance of a product, but is not essential for its bas

TCP/IPTransmission Control Protocol/Internet Protocol.TCU Tape control unit.TH Thermal.thread/load operationA procedure that places tape along the tap

WORMWrite Once Read Many.Write Write command.WT World trade.WWCIDWorldwide Cartridge Identifier.WWN Worldwide Name.WWNNWorldwide Node Name.WWPNWorldwi

Dell PowerVault TL2000 Tape Library and TL4000 TapeLibraryUser's Guide

Speed MatchingTo improve system performance, the Ultrium 3, Ultrium 4, Ultrium 5, and Ultrium6 Tape Drives use a technique called speed matching to dy

I-20 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

IndexAAccess PIN, Operator ControlPanel 5-25accessibilitykeyboard H-1repeat rate of up and downbuttons H-1shortcut keys H-1accessor 1-5accessory packa

ITDT Tool 9-5KKey Path 5-37Key Path Diagnostics 5-62keyboard H-1LLabelsbar code 6-4guidelines for using 6-6lasercompliance xivsafety xivLED, amber 7-1

Tape drives (continued)power management 1-11quantity in library 1-9speed matching 1-10TapeAlert Flagsfor drives B-3TapeAlert Flags, library B-1technic

X-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Printed in USA

Power ManagementThe Ultrium 3, Ultrium 4, Ultrium 5, and Ultrium 6 Tape Drive's powermanagement function controls the drive's electronics so

Library SpecificationsPhysical SpecificationsTable 1-5. Physical SpecificationsSpecification 2U library 4U libraryHeightRack mount 87.6 mm (3.44 in),s

Table 1-8. Operation Specifications: Ultrium 5 (continued)Library withUltrium 5 drive(s)2U Library 4U LibraryDrive typesUltrium 5 Full Height Drive:Fi

Environmental SpecificationsTable 1-11. Environmental SpecificationsTemperatureOperating 10° to 35° C (50° to 95° F)Storage, without cartridges -30° t

Chapter 2. User InterfacesThis library has two user interfaces.v Operator Control Panel - located on the front panel of the libraryv “Web User Interfa

become illuminated. The error code remains on the Operator Control Panel untila push button is pressed, which causes the Operator Control Panel to ret

The following are additional operational details of LEDs:v The Ready/Activity LED is illuminated any time the unit is powered ON andfunctional. The Re

2. Using the UP and DOWN buttons, select one of the various predefined valuesfor that item.3. As soon as the Operator Control Panel display shows the

User Interface, you must first set the IP address using the Operator Control Panel.Refer to "Configure: Network" on page 5-23 or "Confi

Information in this document is subject to change without notice.(c) 2014 Dell Inc. All rights reserved.Reproduction in any manner whatsoever without

other IPv6 address).System StatusThe System Status screen is always present after login giving current status of thelibrary.Status icons indicate the

v If Auto Clean is enabled and a cleaning cartridge is not present, or if a cleaningcartridge is present, but not in a reserved slot, Auto Clean statu

If your library has -05 level redundant power supplies, the "Green" LEDwill be ON on both power supplies. If both "Green" LEDs are

Chapter 3. Installation PlanningBefore installing your library, take time to review the following information.Determining the Number of Logical Librar

Using Multiple Logical Libraries for Library SharingMultiple logical libraries are an effective way for the library to simultaneously backup and resto

Library Partitioning and Element AddressingLibrary 4U systems with firmware versions of .80 and higher, and containing atleast 2 drives, have the abil

Configuration of a 1 - Partition SystemA one partition system configured for a 4U library contains any and all drivespresent in any drive positions, a

Configuration of a 3 - Partition SystemA three partition system must have at least three drives installed. A drive must beinstalled in drive position

SCSI Element AddressingEvery logical library starts at the first drive slot with the current assigned elementstart address (default value 256). It wil

Logical Unit Number (LUN) ScanningThe library uses a single SCSI or Loop ID per drive and dual LUNs to control thetape drive (LUN 0) and library acces

Read this firstMinimum firmware levels for common library featuresTable 1. Minimum firmware levels for common library featuresFeature Minimum Firmware

Note: For maximum performance, it is recommended to have a maximum ofone drive per SCSI bus.– Only use the maximum system-to-device cable length of 25

Note: Daisy-chaining is NOT recommended due to potential issues with SCSI busperformance, SCSI cables/connectors, and host bus adapters.Removal of any

active/passive cluster failover. LAN-free drive sharing is not supported. Ultrium 3and Ultrium 4 SAS drive sleds use the SFF-8088 connection at the dr

Zoning allows you to partition your SAN into logical groupings of devices so thateach group is isolated from the other and can only access the devices

3-12 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Chapter 4. Installation and ConfigurationNote: Review the information in "Installation Planning" before installing yourlibrary.To install a

Table 4-1. Location criteria (continued)Criteria DefinitionAir quality The library should be placed in an area with minimal sources of particulate con

– Bar code labels– Foot pads (for desktop installation)v With every library that contains a SCSI drive:– SCSI terminator (one per SCSI drive)– SCSI li

4. Carefully return the library to an upright position.Important: Do not place any objects on top of the library.Removing and Storing the Shipping Loc

2. Store the lock (1) and label (2) on the rear panel of the library as shown inFigure 4-5 on page 4-6.12a77ug018Figure 4-3. Shipping lock and labela7

Dell provides online and telephone-based support and service options. Serviceavailability varies by country and product, and some services might not b

Rackmounting the Library (for Rack Installation ONLY)The 2U library and the 4U library are easily installed into a standard 19-inch racksystem. The 2U

a. Rack Kit A: The following parts make up Rack Kit A.v Packaged in cardboard material:– 2 rails (not shown) See Figure 4-9 on page 4-9 for a graphic

b. Rack Kit B: The following parts make up Rack Kit B.v Packaged in plastic material:– 2 rails (not shown) See Figure 4-10 on page 4-10 for a graphic

1Two EIA units for round hole andsquare hole installation3 Wide Gaps within the EIA unit2 4 Narrow Gaps between EIA units3. Using the screws f

a77ug274Figure 4-10. Rear view of Rack Kit B shows a different mounting method4-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User&ap

Note: The rail must be fastened with the bottom of the rail parallel to floor andat the same level.4. Using the Torx wrench included in your shipment,

5. Install the library rack anchors (2) as shown in Figure 4-12 on each side ofyour library using the longest counter-sunk screws included in the ra

6. Install the library mounting brackets (1) as shown on the 2U library on eachside of the library using the screw that was removed from your librar

8. Using a #2 Phillips screwdriver, secure the library to the rack (see Figure 4-17on page 4-15 or Figure 4-18 on page 4-16) by placing a screw in the

of each mounting bracket and tightening them (1).a77ug2681Figure 4-17. Securing the 2U library to the rackChapter 4. Installation and Configuration

ContentsRead this first ...iiiMinimum firmware levels for common libraryfeatures ...iiiContacting Dell ...iiiFigures .

9. Install either the round or the square rack hole covers for the 4U library asshown in Figure 4-18. There are 6 covers for each side for a total of

connector. Unused SAS connectors do not need to be terminated.3. Attach the other end of the host interface cable as follows:v For a SCSI library, con

device on the SCSI bus. Otherwise, attach one end of a SCSI cable to theremaining port and the other end to the next device on the SCSI bus. Makesure

3. Plug the other end of each power cord into the nearest properly groundedpower outlet. Use separate power sources for each power supply for redundan

Item Default SettingBar Code Label Length 8Library Mode RandomAutoClean DisabledEncryption Application Managed Encryption (AME)For a full list of fact

2. Press the DOWN button to highlight the Network menu.3. Press the SELECT button to display the Network screen.4. Select IP STACK, and press the SELE

d. After entering the digits for the last octet of your Netmask address, pressthe SELECT button to apply your entries.8. Press the DOWN button to sele

3. When the login screen appears,a. Select admin for a User ID.b. Enter secure for a Password.Verifying/Updating FirmwareIt is important to run the la

4. Install the MIB file on your SNMP server. Refer to your server applicationdocumentation for instructions.Choosing General Library SettingsIf your l

– Refresh - Click this button to update the current screen.– Apply Selections - Click this button to submit the changes made to thescreen.3. If your l

Chapter 6. Using Ultrium Media ...6-1Data Cartridges ...6-1Cartridge Compatibility ...6-3WORM (Write Once, Read Many) Cartridges . .

One cartridge magazine cannot be assigned to two logical libraries. If you partitiona multi-drive library, each of the magazines must be assigned to a

Note: Follow the instructions in the Dell PowerVault TL4000 FailoverConfiguration Guide to configure your environment for failover.Setting Up Encrypti

Minimum Prerequisites for Library Managed Encryption (LME) - LTO 5:v SAS and Fibre Channel LTO Ultrium 5 Tape Drivev Ultrium 5 Tape Cartridgev Library

v Internal Label - Selective Encryption: Check your tape backup softwareapplication documentation to see if this feature is supported.v Internal Label

2. Select the desired settings for each drive listed (either SCSI, SAS, or FibreChannel). See Figure 4-31.3. Click one of the following:v Refresh - to

After the Submit button has been clicked, depending on thechanges made, you will either be disconnected and need to loginagain or reboot the library.C

v Refresh - to cancel the changes made to the screen.v Submit - to apply the changes made to the screen.Note: Depending on the changes made, you will

v User (if enabled)v Superuser (if enabled)v Adminv ServiceNote: Only one password can be set for each Role.4. Enter the New Password . The password h

2. For Error Log Mode, select Continuous so all information for logs and traceswill be captured.3. Trace Level and Trace Filter options can be changed

Note: If you attempt to enter a blank value for the Domain Name, a warningmessage will appear. It will say If you are using Event Notification thena v

Figures1-1. Front panel of a 2U library ...1-11-2. Front panel of a 4U library ...1-21-3. Rear panel (drive sled only) of a half heightFibre Cha

v Target3-IPAddress - Enter an optional third IP address where SNMP traps aresent, or leave as 0.0.0.0.v Version - The library offers three versions o

Important: If you click the X in the upper right corner of your internet browserwindow, you will not log out of the Web User Interface.Configuring You

Verifying the Connection1. Depending on the server configuration, you may need to change the SCSI ID orFibre Channel Loop ID of the library, if the cu

2U Library I/O stationThe I/O (input/output) station (see Figure 4-41 on page 4-40) in a 2U library ispart of the left magazine. To open the I/O stati

4U library cartridge magazinesThe 4U library has four cartridge magazines, two on each side (see Figure 4-42 andFigure 4-43 on page 4-41). The upper l

4U library I/O stationThe I/O station in a 4U library (see Figure 4-44) is part of the lower left magazine.To open the I/O station, select Control >

Populating the Library with Data CartridgesImportant: Cartridges placed in the library must be labeled with the correct barcode labels. For additional

5. Put magazines back into the library. The library will automatically start up andperform an inventory check.Inserting the Cleaning CartridgeImportan

Note: A user has the option to perform manual cleaning by navigating in theRMU to Service > Clean Drive. In units with more than one drive to becle

Chapter 5. OperationsThe following table lists menu navigation shortcuts to activities that can beperformed via the Operator Control Panel and/or the