Dell 2355dn Service Manual

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Summary of Contents

Page 1 - Service Manual

Dell 2355dn Service Manual 29 Jul 2010

Page 2

Product spec and feature2-1Service Manual2. Product spec and featureConceptExcellent Solution for Office Device(Fast, Durable, Versatile)TargetSmall Wo

Page 3 - Contents

Alignment and Troubleshooting4-60Service ManualPaper Jam (Jam 1)Paper stopped before the OPC?Check the LSU and if it has the defect replace itPaper st

Page 4

System DiagramService Manual5-15. System Diagram5.1 Block DiagramMAIN PBADell 2355dn Block DiagramCHORUS3DDR2 SDRAM(SODIMM/BASE)256MBDDR2 SDRAM(SODIM

Page 5 - 1. Precautions

System Diagram5-2Service Manual5.2 Connection Diagram 1. HOT2. NeutralFUSERMAIN_FAN_ON11MAIN_FAN_ONGND22GNDD_Mot_Out1A11D_Mot_Out1AD_Mot_Out1B22D_Mot

Page 6 - 1.2 Caution for safety

System DiagramService Manual5-35VS215VSGND12GNDLD_Power143LD_Power1LD_Power134LD_Power1Video1_P65Video1_PVideo2_P56Video2_PVideo1_M87Video1_MVideo2_M7

Page 7 - 1.2.3 Handling Precautions

System Diagram5-4Service ManualDell 2355dn Scanner Connection24VS3124VNC22NCEXIT_SOL13EXIT_SOLMOT_OUT_2A14MOT_OUT_AMOT_OUT_1A23MOT_OUT_nAMOT_OUT_2B32M

Page 8

System DiagramService Manual5-5MOT_OUT1_A11MOT_OUT1_AMOT_OUT2_A22MOT_OUT2_AMOT_OUT1_B33MOT_OUT1_BMOT_OUT2_B44MOT_OUT2_BSCAN MOTORSPK112SPK2SPK221SPK1C

Page 9 - 1.3 ESD Precautions

Reference Information6-1Service Manual6. Reference InformationThis chapter contains the tools list, list of abbreviations used in this manual, and a g

Page 10 - 2. Product spec and feature

Reference Information6-2Service Manual6.2 Acronyms and AbbreviationsThe table below explains abbreviations used in this service manual.The contents of

Page 11

Reference Information6-3Service Manual6.3 A4 ISO 19752 Standard PatternThe sample pattern shown in below is the standard pattern used in the factory.T

Page 13

Product spec and feature2-2Service Manual2.1.2 Product General SpecificationsItem DELL Laser MFP 2355dn RemarksGeneral Major Features Fax, Copier, Prin

Page 14

3Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualExplodedView and Parts List1. MAIN …………………………………………………………………… 72. CO

Page 15

4Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualThumbnail 12.2 MEA-COVER_FRONT 2.3 MEA-COVER_REAR3. ELA UNIT-MAIN DR

Page 16

5Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualThumbnail 27.1 OPE 7.2 PLATEN7.2.1 MEA-SCAN UPPER7.3.1 ELA HOU-COVER

Page 17

6Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualThumbnail 38. CASSETTE 9. ELA HOU-SCF

Page 18

7Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual1. MAIN0101212914221915-115-2131817523212016116847153

Page 19 - 2.2 System Outline

8Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualSA : SERVICE AVAILABLE, SNA : SERVICE not AVAILABLEDrawing#Dell_code

Page 20 - 2.2.1.2 FAX Section

9Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual4-14-24-3476154502324-45-15-25-32-12-22-42-32-52-42. COVER

Page 21 - LSD SSD

10Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualCOVER Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AVAILABLE

Page 22

11Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual0101010202019181212121320142020201617111120209158652020423172.1 COV

Page 23 - 2.2.1.3 Scanner Section

12Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualCOVER-MIDDLE Parts ListDrawing#Dell_codeSEC_code Description Qty Se

Page 24

Product spec and feature2-3Service ManualItem DELL Laser MFP 2355dn RemarksEnvironmental(Continued)Humidity Operating 20~80%Non Operating 10~90%Altitu

Page 25 - 2.2.1.4 OPE Pannel Section

13Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual047101293511236812.2 MEA-COVER_FRONT

Page 26

14Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualMEA-COVER_FRONT Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not

Page 27 - 2.2.1.5 Printer Sectio

15Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual2.3 MEA-COVER_REAR081012111352396157164114

Page 28 - 2.2.1.6 Copier Section

16Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualMEA-COVER_REAR Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not

Page 29 - 2.2.1.7 Telephone Section

17Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual3. ELA UNIT-MAIN DRIVE02861111104712451395

Page 30 - ■ FUSER AC POWER CONTROL

18Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualELA UNIT-MAIN DRIVE Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE

Page 31 - 3. Disassembly and Reassembly

19Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual4. DRIVE-DUPLEX042134

Page 32 - 3.2 General Disassembly

20Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualDRIVE-DUPLEX Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AV

Page 33 - 3.2.2 Fuser-Unit

21Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual5. FRAME06-16-26-46-36-56-64-34-14-212344656

Page 34 - 3.2.3 Controller Board

22Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualFRAME Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AVAILABLE

Page 35

Product spec and feature2-4Service ManualItem DELL Laser MFP 2355dn RemarksSCAN Scan Method Color CCDScan Speed through DADFLinearity Approx. 15sec (

Page 36 - 3.2.5 OPE-Unit

23Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual5.1 FRAME MAIN05741832261337606431423824102762659357271152041664861

Page 37

24Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualFRAME MAIN Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AVAI

Page 38 - 3.2.8 Drive-Unit

25Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualFRAME MAIN Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AVAI

Page 39 - 3.2.10 SMPS

26Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual5.1.1 ELA HOU-FRAME EXIT141510151514681411042951314127315-314-414-3

Page 40 - 3.2.12 Transfer Roller

27Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualELA HOU-FRAME EXIT Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE

Page 41 - 4.1 Alignment and Adjustments

28Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual5.1.2 DRIVE-FUSER064918101072853

Page 42 - 4.1.2 Clearing Paper Jams

29Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualDRIVE-FUSER Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AVA

Page 43

30Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual5.1.3 ELA HOU-GUIDE_DUP F015276125413101411913813

Page 44

31Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualELA HOU-GUIDE_DUP F Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE

Page 45

32Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual5.1.4 ELA HOU-MPF34567891011121314151617181920212223232425262728210

Page 46

Product spec and feature2-5Service ManualItem DELL Laser MFP 2355dn RemarksCOPY (Continued)Zoom Range 25% to 400% for Platen25% to 100% for DADFNumber

Page 47

33Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualELA HOU-MPF Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AVA

Page 48

34Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual5.1.5 MEA_UNIT-BRACKET_FEED0612435

Page 49 - Paper Feed Jam (tray 1)

35Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualMEA_UNIT-BRACKET_FEED Parts ListSA : SERVICE AVAILABLE, SNA : SERVI

Page 50

36Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual5.1.6 MEA UNIT-CLUTCH035412

Page 51 - 4.1.2.4 Fuser Area Jam

37Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualMEA UNIT-CLUTCH Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not

Page 52 - 4.1.2.5 Paper Exit Jam

38Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual5.2 FUSER1-31-41-51-61-61-71-21-81-90130287768391511211323634103323

Page 53

39Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualFUSER Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AVAILABLE

Page 54 - 4.1.2.6 Duplex Jam

40Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual6. MEA UNIT-DUPLEX0146141351818556619442153191112710831919111212135

Page 55 - Duplex Jam 1

41Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualMEA UNIT-DUPLEX Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not

Page 56 - Tips for Avoiding Paper Jams

42Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual7. SCANNER877765431028

Page 57 - 4.1.3 Diagnostic Mode

Product spec and feature2-6Service ManualItem DELL Laser MFP 2355dn RemarksTELEPHONE(Continued)System Data List YesSound Control Ring Volume Yes(Off,

Page 58

43Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualSCANNER Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AVAILAB

Page 59 - 4.1.3.3 Information

44Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual7.1 OPE030272212028262324252929292921131418137101920852 346141511 1

Page 60 - C) Report

45Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualOPE Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AVAILABLEDr

Page 61 - 4.1.3.4 Test Routine

46Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual7.2 PLATEN0563717724

Page 62

47Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualPLATEN Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AVAILABL

Page 63

48Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual7.2.1 MEA-SCAN UPPER06-76-26-46-56-36-16-66234165

Page 64

49Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualMEA-SCAN UPPER Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not

Page 65

50Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual7.2.2 PLATEN-LOWER18-718-418-218-518-818-118-118-318-61834181923142

Page 66

51Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualPLATEN-LOWER Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AV

Page 67

52Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual7.3 ELA HOU-DADF01511489106273

Page 68

Product spec and feature2-7Service ManualItem DELL Laser MFP 2355dn RemarksFax(Continued)RTI YesPolling NoEarth/Recall NoAuto Reduction YesF/W Remote

Page 69

53Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualELA HOU-DADF Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AV

Page 70

54Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual7.3.1 ELA HOU-COVER PLATEN014183101614146201191222151315177198

Page 71

55Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualELA HOU-COVER PLATEN Parts ListSA : SERVICE AVAILABLE, SNA : SERVIC

Page 72 - - Printer Setup

56Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual7.3.2 ELA HOU-DADF DRV071414651715214171220317919161661312141438101

Page 73

57Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualELA HOU-DADF DRV Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE no

Page 74 - 4.2 Troubleshooting

58Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual7.3.3 ELA HOU-DADF LOWER0251424181741713831223152206107112122916519

Page 75

59Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualELA HOU-DADF LOWER Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE

Page 76

60Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual7.3.4 ELA HOU-DADF_UPPER0123456789101112131415161718192021

Page 77

61Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualELA HOU-DADF_UPPER Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE

Page 78

62Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual7.3.5 MEA UNIT-HINGE DADF05463281117109

Page 79 - 4.2.3 Solution

Product spec and feature2-8Service ManualItem DELL Laser MFP 2355dn RemarksPaper Handling (Continued)Document Size Width142mm - 216mm(5.6" - 8.5&

Page 80 - 4.3.2.1(b) PC-Scan

63Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualMEA UNIT-HINGE DADF Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE

Page 81 - 4.3.2.2 FAX

64Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual7.3.6 MEA UNIT-COVER OPEN0845231736

Page 82 - Digital Printer

65Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualMEA UNIT-COVER OPEN Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE

Page 83

66Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual7.3.7 MEA UNIT-STACKER TX01272734568

Page 84

67Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualMEA UNIT-STACKER TX Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE

Page 85

68Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual8. CASSETTE022320910191419-119-2151613544172168712181211

Page 86

69Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualCASSETTE Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AVAILA

Page 87

70Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service Manual9. ELA HOU-SCF01547553022237172656669451619192767686732191235203136

Page 88

71Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualELA HOU-SCF Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AVA

Page 89

72Parts Catalog -Dell 2355dnService ManualParts Catalog -Dell 2355dn Service ManualELA HOU-SCF Parts ListSA : SERVICE AVAILABLE, SNA : SERVICE not AVA

Page 90 - Horzontal Band

Product spec and feature2-9Service ManualItem DELL Laser MFP 2355dn RemarksSoftware(Continued)Driver Printer PCL6, PostScript Level3(Std.)TWAIN YesWIA

Page 91 - Irregular Density

Product spec and feature2-10Service Manual2.2 System OutlineThis document is the product specification for Dell 2135dn. Dell 2135dn is a Multi-Function

Page 92

Information in this document is subject to change without notice.2010 Dell Inc. All rights reserved.Reproduction in any manner whatsoever without the

Page 93

Product spec and feature2-11Service Manual2.2.1.2 FAX Section 1) Modem PartBLOCK DIAGRAMImplemented by based on Silab DAA (Data Access Arrangement) So

Page 94 - Poor Fusing Grade

Product spec and feature2-12Service ManualSignal Transition of DAA Solution1) Line Interface Signal of Tel Line and LSD is Analog Signal. 2) there i

Page 95 - 4.3.2.4 Malfunction

Product spec and feature2-13Service Manual1) Application Network: PSTN (RJ-11)2) Communication Mode: Half-Duplex, ITU V.8, V.34, V.17, V.29, V.21, V.

Page 96

Product spec and feature2-14Service Manual2.2.1.3 Scanner Section Scan Part1) Pictorial signal input part: output signal of CCD passes through Bypass

Page 97

Product spec and feature2-15Service Manual9) Scan Modes/Speeds: (USB 2.0, 300dpi, Letter Size, Pentium 4 2.xGHz, 128MB RAM)DADF - Linearity : 15 sec.

Page 98 - Fuser Error

Product spec and feature2-16Service Manual2.2.1.4 OPE Pannel Section (1) Configuration Operations Panel uses Main Control and separated OPE Chip Micom

Page 99 - Paper Jam (Mis-Feeding)

Product spec and feature2-17Service ManualFax KeysPress: To:Dial/Enter number.(4) Understanding the Status LEDWhen the problem occurs, the Status LED

Page 100 - Paper Jam (Jam 1)

Product spec and feature2-18Service Manual2.2.1.5 Printer SectionPrinter is consisted of the Engine parts and F/W, and engine parts is consisted of th

Page 101 - Dell 2355dn Block Diagram

Product spec and feature2-19Service Manual2.2.1.6 Copier Section1) Copy Mode: Black and White2) Scanner Type; CCD with Flatbed/Platen and DADF3) Maxi

Page 102 - Controller Engine

Product spec and feature2-20Service Manual2.2.1.7 Telephone Section1) Speed Dial: 400 Locations (46 digits maximum per location)2) On-hook Dial (manua

Page 103 - Controller

1.1 Safety Warning …………………………………………………… 1-11.2 Caution for safety ………………………………………………… 1-21.3 ESD Precautions ………………………………………………… 1-51.4 Super Cap

Page 104

Product spec and feature2-21Service Manual SMPS (Switching Mode Power Supply)It is the power source of entire system.It is consisted of the SMPS part

Page 105

Disassembly and Reassembly3-1Service ManualWhen you disassemble and reassemble components, you must use extreme caution. The close proximity of cables

Page 106 - 6. Reference Information

Disassembly and Reassembly3-2Service Manual3.2 General Disassembly3.2.1 Cover1. 1. Take out the Cassette Unit from SET.2. Open the front cover. And t

Page 107

Disassembly and Reassembly3-3Service Manual7. Remove the Cover-Rear. 8. Remove the Cover-Side(Left,Right) by removing the 3 hook from the bottom.Cove

Page 108

Disassembly and Reassembly3-4Service Manual3.2.3 Controller Board1. To remove the Controller board, first remove the Cover-Side Left.2. Unplug the all

Page 109

Disassembly and Reassembly3-5Service Manual3.2.4 Scanner ASS’Y and DADF Unit1. Before disassembling Scan Assy, Remove the Cover-Rear, Cover-Side(L/R)

Page 110 - Parts Catalog -Dell 2355dn

Disassembly and Reassembly3-6Service Manual3.2.5 OPE-Unit1. Remove the Cover-OPE Front from the Scanner Assy.2. Remove the 3 screws.3. Turn the OPE

Page 111

Disassembly and Reassembly3-7Service Manual3.2.6 Cover-Middle and Cover-Exit- Before disassembling the Cover-Middle and Cover-Exit, Remove the Scan A

Page 112

Disassembly and Reassembly3-8Service Manual3.2.7 LSU-Unit- Before disassembling the LSU unit, Remove the Scan Assy, Cover-Rear, Cover-Side(L/R), Cov

Page 113

Disassembly and Reassembly3-9Service Manual3.2.9 Pick_Up Roller- Before disassembling the Pick up roller, You must remove the Toner cartridge and Cass

Page 114

4.1 Alignment and Adjustments ……………………………………… 4-1 4.1.1 Paper path …………………………………………………… 4-1 4.1.2 Clearing Paper Jams ……………………………………… 4-2

Page 115

Disassembly and Reassembly3-10Service Manual3.2.11 HVPS- Before disassembling the HVPS board, You must remove the Toner cartridge, Cassette Unit, Pi

Page 116

Alignment and Troubleshooting4-1Service Manual4. Alignment and Troubleshooting4.1 Alignment and AdjustmentsThis chapter describes the main functions f

Page 117

Alignment and Troubleshooting4-2Service Manual4.1.2 Clearing Paper JamsOccasionally, paper can be jammed during a print job. Some of the causes includ

Page 118

Alignment and Troubleshooting4-3Service Manual Description of ENGINE JAM type (Simplex)Type Case Jam Removal Jam LayoutJam 0Leading edge of media do

Page 119

Alignment and Troubleshooting4-4Service Manual Description of DADF JAM typeFEED SENSORSCAN SENSORPAPER EMPTY SENSORFEED SENSORSCAN SENSORPAPER EMPTY

Page 120

Alignment and Troubleshooting4-5Service Manual4.1.2.1 Clearing Jams in the DADFWhen a document jams while it passes through the DADF, a warning messag

Page 121

Alignment and Troubleshooting4-6Service Manual a. Open the DADF cover. b. Open the document input tray upwards and pull the document gently out of t

Page 122

Alignment and Troubleshooting4-7Service Manual a. Open the DADF cover. b. Open the DADF inner cover. c. Remove the document by gently pulling it ou

Page 123

Alignment and Troubleshooting4-8Service Manual4.1.2.2 Clearing Jams in the Paper TrayWhen a paper jam occurs, Paper Jam appears on the display. Refer

Page 124

Alignment and Troubleshooting4-9Service Manual1. Open and close the front cover. The jammed paper automatically exits the printer. If the paper does

Page 125

PrecautionsService Manual1-1In order to prevent accidents and to prevent damage to the equipment please read the precautions listedbelow carefully bef

Page 126

Alignment and Troubleshooting4-10Service Manual1. Pull the optional tray 2 open.2. Remove the jammed paper from the printer. If you cannot see the p

Page 127

Alignment and Troubleshooting4-11Service Manual1. If the paper is not feeding properly, pull the paper out of the printer.2. Open and close the fron

Page 128

Alignment and Troubleshooting4-12Service Manual1. Open and close the front cover. The jammed paper automatically exits the printer. If the paper does

Page 129

Alignment and Troubleshooting4-13Service Manual6. Unfold the duplex guide fully.7. While pushing the fuser lever to the right, open the fuser door.

Page 130

Alignment and Troubleshooting4-14Service ManualDuplex Jam 01. Pull the duplex unit out of the printer.2. Remove the jammed paper from the duplex uni

Page 131

Alignment and Troubleshooting4-15Service ManualDuplex Jam 11. Open the rear door.2. Unfold the duplex guide fully.3. Pull the jammed paper out.4. R

Page 132

Alignment and Troubleshooting4-16Service ManualTips for Avoiding Paper JamsBy selecting the correct paper types, most paper jams can be avoided. When

Page 133

Alignment and Troubleshooting4-17Service Manual4.1.3 Diagnostic Mode4.1.3.1 Entering/ Exiting Diagnostic ModeTo enter the diagnostic mode, press 1,2,3

Page 134

Alignment and Troubleshooting4-18Service Manual4.1.3.2 Diagnostic Mode Menu TreeWhen entering the diagnostic mode, you can see the main window of diag

Page 135

Alignment and Troubleshooting4-19Service Manual4.1.3.3 InformationInformation menu will have below items - General - Software Version - Reporta) Gener

Page 136

Precautions1-2Service Manual1.2 Caution for safety1.2.1 Toxic materialThis product contains toxic materials that could cause illness if ingested.(1)

Page 137

Alignment and Troubleshooting4-20Service Manualb) Software VersionThis menu displays all the version of the software installed in the system in detail

Page 138

Alignment and Troubleshooting4-21Service Manual4.1.3.4 Test RoutineTest Routine has items to check machine functionalities.This menu has below sub-ite

Page 139

Alignment and Troubleshooting4-22Service Manual- NVM Read/Write Each item of Copier NVM list consists of “Chain & Link”, “NVM Name” and Current Va

Page 140

Alignment and Troubleshooting4-23Service Manual Name of item : it shall include chain & link Default Value : It will display the default value

Page 141

Alignment and Troubleshooting4-24Service Manual- Engine/DADF Test Routines Test routine window consists of list of test items.Each item has Chain/Link

Page 142

Alignment and Troubleshooting4-25Service ManualOn the test execution window, if user touches some item then test for touched item will start and backg

Page 143

Alignment and Troubleshooting4-26Service Manualb) FaxThis menu has below sub-items. - NVM Read/Write - Test Routine - Protocol Report- NVM Read/Write

Page 144

Alignment and Troubleshooting4-27Service Manual Name of item : it shall include chain & link Default Value : It will display the default value

Page 145

Alignment and Troubleshooting4-28Service Manual- Fax Routines Test routine window consists of list of test items.Each item has Chain/Link and item na

Page 146

Alignment and Troubleshooting4-29Service ManualOn the test execution window, if user touches some item then test for touched item will start and backg

Page 147

PrecautionsService Manual1-31.2.3 Handling PrecautionsThe following instructions are for your own personal safety, to avoid injury and so as not to da

Page 148

Alignment and Troubleshooting4-30Service Manualc) OtherOther menu is consist of below sub items - Print Test Pattern - Shading Test - Memory Clear - P

Page 149

Alignment and Troubleshooting4-31Service Manual- Shading TestUser can the shading test to check quality of scanned images, especially defect in optica

Page 150

Alignment and Troubleshooting4-32Service Manual- Printer SetupThis menu has the Altitude Adjustment menu as sub menu.The print quality is affected by

Page 151

Alignment and Troubleshooting4-33Service Manual4.1.4 Abnormal Image Printing and Defective RollerIf abnormal image prints periodically, check the part

Page 152

Alignment and Troubleshooting4-34Service Manual4.2 Troubleshooting4.2.1 Procedure of Checking the SymptomsBefore attempting to repair the printer first

Page 153

Alignment and Troubleshooting4-35Service Manual4.2.2 Clearing LCD Error MessagesDisplay message Meaning Suggested solutions Rear Cover is open Close

Page 154

Alignment and Troubleshooting4-36Service ManualDisplay message Meaning Suggested solutions Invalid Cartridge Cartridge is not valid for this machi

Page 155

Alignment and Troubleshooting4-37Service ManualDisplay message Meaning Suggested solutions Fax Job is completed with error : Memory Full The memory

Page 156

Alignment and Troubleshooting4-38Service ManualDisplay message Meaning Suggested solutions Email Job is completed with error : Send Failed There is

Page 157

Alignment and Troubleshooting4-39Service Manual4.2.3 Solution4.3.2.1 Scanner4.3.2.1(a)COPYPROBLEM ITEMS TO BE CHECKED HOW TO SOLVEWhite copy • Check t

Page 158

Precautions1-4Service Manual1.2.5 Disregarding this warning may cause bodily injury(1) Be careful with the high temperature part. The fuser unit work

Page 159

Alignment and Troubleshooting4-40Service Manual4.3.2.1(b) PC-ScanPROBLEM ITEMS TO BE CHECKED HOW TO SOLVEScanning Error • Check the printer cable inst

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Alignment and Troubleshooting4-41Service Manual4.3.2.2 FAX4.3.2.2(a) FAX/TELEPHONE PrecautionsPROBLEM ITEMS TO BE CHECKED HOW TO SOLVETEL LINE CANNOT

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Alignment and Troubleshooting4-42Service ManualNo ImageCheck connection to computer or replace controllerTake out the cartridge and prepare the teste

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Alignment and Troubleshooting4-43Service ManualTransfer roller might be out of its location -> Locate the roller into its placeThis could occurs w

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Alignment and Troubleshooting4-44Service ManualAll BlackAll black in printing area?Is charge voltage supplied from HVPS?Is the Hsync signal received i

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Alignment and Troubleshooting4-45Service ManualVertical White Line (Band)White line missing definitely?Dirt of dust stuck onto the window of internal

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Alignment and Troubleshooting4-46Service ManualDark ImageDark selected via RCP?Change to Normal and testWorks correctly with -450V of Bias voltage?Wor

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Alignment and Troubleshooting4-47Service ManualBarkgroundRecommended paper used?Transfer, charge and developing voltage are OK?Operating/storage atmos

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Alignment and Troubleshooting4-48Service ManualGhostYESIs it regular interval of 94.3mm?Transfer voltage is set to standard?Is it regular interval of

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Alignment and Troubleshooting4-49Service ManualBlack SpotIs it regular interval of 38.3mm?The problem occured since the obstacles stuck to charge roll

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PrecautionsService Manual1-51.3 ESD PrecautionsCertain semiconductor devices can be easily damaged by static electricity. Such components are commonly

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Alignment and Troubleshooting4-50Service ManualHorzontal BandNOBlack band?The black band has regular interval?Black band is far about 94.3mm from whit

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Alignment and Troubleshooting4-51Service ManualIrregular DensityOK after taking out and rocking the toner cartridge?It is over the guaranty life of to

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Alignment and Troubleshooting4-52Service ManualWhite SpotIs it regular interval of 94.3mm?Obstacles stuck on OPC's surface -> Clean the OPC an

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Alignment and Troubleshooting4-53Service ManualTrembling at the End When OHP PrintingRecommended OHP film used?Inserted over than 10 films into the MP

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Alignment and Troubleshooting4-54Service ManualPoor Fusing GradeAfter printing completed, any error related fuser?Both ends of thermostat open? Replac

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Alignment and Troubleshooting4-55Service Manual4.3.2.4 MalfunctionError Status Check SolutionCover open 1. When close Side cover, check the lever is

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Alignment and Troubleshooting4-56Service ManualError Status Check SolutionClutch error 1. Check the spring of solenoid2. Check the armature assembly/

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Alignment and Troubleshooting4-57Service ManualNo Power (LCD NO display LED Off)Plug in the power cord?The power voltage supplying is the same as rati

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Alignment and Troubleshooting4-58Service ManualFuser ErrorReplace the main board.Check CN23 of the main board.Is the conector inserted right ways?Fuse

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Alignment and Troubleshooting4-59Service ManualPaper Jam (Mis-Feeding)Sounds the solenoid on when starts print?Does the paper move? Does the paper mov

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