Dell 944 All In One Inkjet Printer User Manual

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www.dell.com/supplies | support.dell.com
Dell™ Photo All-In-One Printer 944
Owner’s Manual
Look Inside For:
• Ordering Supplies
• Getting Started
• Using the Printer
• Understanding the Printer Software
• Maintenance and Troubleshooting
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1 2 3 4 5 6 ... 117 118

Summary of Contents

Page 1 - Owner’s Manual

www.dell.com/supplies | support.dell.comDell™ Photo All-In-One Printer 944Owner’s ManualLook Inside For:• Ordering Supplies• Getting Started• Using th

Page 2 - Ordering Supplies

10 CAUTION: SAFETY INSTRUCTIONSwww.dell.com | support.dell.com

Page 3 - Notes, Notices, and Cautions

100 Contacting Dellwww.dell.com | support.dell.comSpain (Madrid)International Access Code: 00Country Code: 34City Code: 91Websi te: support.euro.dell.

Page 4

Contacting Dell 101Ta iw anInternational Access Code: 002Country Code: 886Websi te: support.ap.dell.comE-mail: [email protected] Support (O

Page 5 - Contents

102 Contacting Dellwww.dell.com | support.dell.comU.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Websi te: support.euro.d

Page 6 - 5 Faxing

Contacting Dell 103U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Service toll-free: 1-800-433-9014AutoTech

Page 7 - 8 Troubleshooting

104 Contacting Dellwww.dell.com | support.dell.com

Page 8 - 10 Appendix

Appendix 10510AppendixU.S. Terms and Conditions of Sale These terms and conditions ("Agreement") apply to your purchase of computer systems

Page 9

106 Appendixwww.dell.com | support.dell.comBRANDED PRODUCT, IF ANY, IS PROVIDED BY THE ORIGINAL MANUFACTURER, NOT BY DELL. DELL MAKES NO EXPRESS WARRA

Page 10 - CAUTION: SAFETY INSTRUCTIONS

Appendix 107POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DEL

Page 11 - About Your Printer

108 Appendixwww.dell.com | support.dell.comLimited Warranties and Return PolicyLimited Warranty for Dell-Branded Hardware Products (U.S. Only)Dell-bra

Page 12

Appendix 109How long does this limited warranty last?This limited warranty lasts for the time period indicated on your packing slip or invoice, except

Page 13

About Your Printer 111About Your PrinterYou can use the Dell Photo AIO Printer 944 to do a variety of things. A few important things to note:• If your

Page 14 - Setting Up Your Printer

110 Appendixwww.dell.com | support.dell.comWhen you contact us, we will issue a Return Material Authorization Number for you to include with your retu

Page 15 - Using the Operator Panel

Appendix 111All requests to transfer ownership are at Dell's sole discretion. All such transfers will be subject to the terms and conditions of t

Page 16 - Operator Panel Menus

112 Appendixwww.dell.com | support.dell.comDell™ Printer Consumables Limited WarrantiesThe following section describes the limited warranty for printe

Page 17

Appendix 113to, or utilized by an end-user engaged in activities related to weapons of mass destruction, including without limitation, activities rela

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114 Appendixwww.dell.com | support.dell.comDell does NOT warrant that the functions of the Software will meet your requirements or that operation of t

Page 19 - Photo Mode

Appendix 115• Reorient the receiving antenna.• Relocate the product with respect to the receiver.• Move the product away from the receiver.• Plug the

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116 Appendixwww.dell.com | support.dell.com

Page 21

Index 117IndexAAdvanced tab, 66aligning ink cartridges, 74Bborderless printing, 29Ccartridges, inkaligning, 74replacing, 71cleaningink cartridge nozzl

Page 22 - Setup Mode

118 IndexSsoftwareDell All-In-One Center, 63Printing Preferences, 65reinstalling, 70uninstalling, 70supportcontacting Dell, 85Wwarranty, 108, 114

Page 23 - Loading Paper

12 About Your Printerwww.dell.com | support.dell.comUnderstanding the Printer PartsNumber Part: Description:1 Paper support Part that supports loaded

Page 24 - 24 About Your Printer

About Your Printer 134 Paper exit tray Tray that holds the paper as it exits the printer.NOTE: To extend the paper exit tray, pull the tray straight o

Page 25

14 About Your Printerwww.dell.com | support.dell.comSetting Up Your Printer NOTE: The Dell Photo AIO Printer 944 supports Microsoft® Windows® 2000, Wi

Page 26

About Your Printer 15Using the Operator PanelThe operator panel buttons allow you to scan, copy, and customize documents. The printer is on when the P

Page 27 - Printing

16 About Your Printerwww.dell.com | support.dell.comOperator Panel MenusWhen you press the Menu button , the following menus appear. Press the Arrow

Page 28 - Printing Photos

About Your Printer 17Reduce/Enlarge • 50%•100%*•200%• Custom%•Fit to Page•2 x 2 Poster•3 x 3 Poster•4 x 4 Poster• 2¼ x 3¼ in.• 3 x 5 in.• 3½ x 5 in.•

Page 29 - Printing Borderless Photos

18 About Your Printerwww.dell.com | support.dell.comBlank Paper Size • 3 x 5 in.• 3½ x 5 in.• 4 x 6 in.•10 x 15 cm• 5 x 7 in.•13 x 18 cm• 8½ x 11 in.•

Page 30 - Printing Envelopes

About Your Printer 19Photo ModeWhen a memory card or USB memory key is inserted into the printer, the following options are available.Size of Original

Page 31

Ordering SuppliesDell™ ink and toner cartridges are available only through Dell. You can order ink and toner cartridges online at www.dell.com/supplie

Page 32 - 32 Printing

20 About Your Printerwww.dell.com | support.dell.comPress the Menu button to access these other Photo menu items.Photo menu item SettingsColor • Col

Page 33 - Print All 6 Photos

About Your Printer 21Paper Size • 3 x 5 in.• 3½ x 5 in.• 4 x 6 in.•10 x 15 cm• 5 x 7 in.•13 x 18 cm• 8½ x 11 in.• 8½ x 14 in.•A6•A5•B5•A4•L•2L• Hagaki

Page 34 - Viewing a Slide Show

22 About Your Printerwww.dell.com | support.dell.comScan ModeThe Scan submenu is only available if the printer is connected to a computer or a network

Page 35 - Rotating Photos

About Your Printer 23Maintenance ModeLoading Paper1 Fan the paper.2 Center the paper on the paper support.3 Adjust the paper guides so both are restin

Page 36 - Using Red Eye Reduction

24 About Your Printerwww.dell.com | support.dell.com NOTE: Do not force paper into the printer. The paper should be flat against the paper support sur

Page 37 - Printing Photos in Sepia Tone

About Your Printer 25Understanding the Automatic Paper Type SensorYour printer has an automatic paper type sensor that detects the following paper typ

Page 38 - 38 Printing

26 About Your Printerwww.dell.com | support.dell.com3 Click the Print Setup tab.4 Select the paper type from the Media Type drop-down menu.5 Click OK.

Page 39 - Open the top cover

Printing 272Printing Printing a Document1 Turn on your computer and printer, and make sure they are connected.2 Load paper with the print side facing

Page 40

28 Printingwww.dell.com | support.dell.comPrinting Photos1 Load the photo paper with the print (glossy) side facing up. For more information, see &quo

Page 41

Printing 29Printing Borderless Photos1 For best results, load photo/glossy paper, and make sure the print side is facing up. For more information, see

Page 42

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your printer. NOTICE: A NOTICE indicates e

Page 43

30 Printingwww.dell.com | support.dell.com6 Select the Borderless check box, orientation of the photo, and the number of copies you want.7 On the Adva

Page 44

Printing 31Printing Photos From a PictBridge-Enabled CameraYour printer supports PictBridge-compatible cameras.1 Insert one end of the USB cable into

Page 45 - Changing Copy Settings

32 Printingwww.dell.com | support.dell.comPrinting Photos From a Memory Card or USB KeyMost digital cameras use a memory card to store photos. The Del

Page 46 - 46 Copying

Printing 33The connector that is used for PictBridge may also be used for accessing information that is stored on USB memory keys. The USB memory key

Page 47 - Scanning

34 Printingwww.dell.com | support.dell.comViewing or Printing Photos1 From the Photo Mode menu on the display, scroll to View Photos or Print, and the

Page 48 - Scanning Photos

Printing 35Adjusting Photos on a Memory Card or USB Memory KeyYou can make adjustments to images on a memory card or USB memory key such as cropping,

Page 49

36 Printingwww.dell.com | support.dell.com5 Press the up or down Arrow buttons until you see Rotate 90 degrees.6 Press the Select button .7 Press t

Page 50 - Drivers and Utilities CD

Printing 374 Press the left or right Arrow buttons until you see On for all photos, and then press the Select button .Automatic Image Enhancement w

Page 51

38 Printingwww.dell.com | support.dell.com

Page 52 - Recognition (OCR)

Copying 393CopyingCopying Documents Using the Operator Panel1 Turn on your printer.2 Load the paper. For more information, see "Loading Paper&quo

Page 53

www.dell.com | support.dell.com

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40 Copyingwww.dell.com | support.dell.com4 Place the document you want to copy face down on the scanner glass. Make sure the upper left corner of the

Page 55

Copying 412 Load the paper. For more information, see "Loading Paper" on page 23.3 Open the top cover.4 Place the document you want to copy

Page 56 - 56 Scanning

42 Copyingwww.dell.com | support.dell.com8 Click See More Copy Settings to:– Choose a copy quality.– Select the blank paper size.– Select the original

Page 57

Copying 434 Place the photo you want to copy face down on the scanner glass. Make sure the upper left corner of the front of the photo aligns with the

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44 Copyingwww.dell.com | support.dell.com3 Open the top cover.4 Place the photo you want to copy face down on the scanner glass. Make sure the upper l

Page 59

Copying 45Changing Copy Settings1 Click Start→Programs or All Programs→Dell Printers→Dell Photo AIO Printer 944→Dell All-In-One Center.The Dell All-In

Page 60

46 Copyingwww.dell.com | support.dell.com

Page 61 - Management

Scanning 474ScanningScanning DocumentsYou can scan with your printer using the printer operator panel or your computer.1 Turn on your computer and pri

Page 62 - Fax Service Management

48 Scanningwww.dell.com | support.dell.com6 In the Send scanned image to: drop-down menu, select a program as your scan destination. For example, choo

Page 63 - Understanding the Software

Scanning 497 Adjust the dotted lines to fit around the portion of the image you want to scan.8 In the Send scanned image to: drop-down menu, select th

Page 64

Contents 5Contents1 About Your PrinterUnderstanding the Printer Parts . . . . . . . . . . . . . . . . . . 12Setting Up Your Printer . . . . . . . . .

Page 65 - Using Printing Preferences

50 Scanningwww.dell.com | support.dell.com5 Open the Dell All-In-One Center by clicking Start→Programs or All Programs→Dell Printers→Dell Photo AIO Pr

Page 66 - Printing Preferences Tabs

Scanning 513 Place the document you want to scan face down on the scanner glass. Make sure the upper left corner of the front of the document aligns w

Page 67 - Using Dell Picture Studio

52 Scanningwww.dell.com | support.dell.comEditing Scanned Text Using Optical Character Recognition (OCR)Optical Character Recognition (OCR) software c

Page 68 - Dell Ink Management System

Scanning 53– Select what type of document is being scanned.– Select the scan quality.7 Click the Advanced button. 8 On the Scan tab, click the Convert

Page 69 - Understanding the Software 69

54 Scanningwww.dell.com | support.dell.com4 Click Start→Programs or All Programs→Dell Printers→Dell Photo AIO Printer 944→Dell All-In-One Center.The D

Page 70 - 3 Restart your computer

Scanning 553 Place the document or photo face down on the scanner glass. Make sure the upper left corner of the front of the item aligns with the arro

Page 71 - Ink Cartridge Maintenance

56 Scanningwww.dell.com | support.dell.com

Page 72 - 72 Ink Cartridge Maintenance

Faxing 575FaxingTo send a fax using this printer, you need to have the printer attached to a computer that is equipped with a modem and has Microsoft

Page 73 - Ink Cartridge Maintenance 73

58 Faxingwww.dell.com | support.dell.comConfiguring Microsoft Fax Console (Windows XP) or Fax Service Management (Windows 2000)To configure for fax:1

Page 74 - Aligning Ink Cartridges

Faxing 5914 Click to select the Store a copy in a folder check box if you want to create an archive copy of each fax. When you select this check box,

Page 75

6 Contents3 CopyingCopying Documents Using the Operator Panel . . . . . . . . . . 39Copying Documents Using Your Computer. . . . . . . . . . . . 4

Page 76

60 Faxingwww.dell.com | support.dell.comFaxing a Paper Document Using Your Computer1 Turn on your printer and computer, and make sure they are connect

Page 77 - Troubleshooting

Faxing 61Faxing Electronic Documents1 With the file open, click File→Print. 2 In the printer list, select Fax.3 Click Print, and then follow the instr

Page 78

62 Faxingwww.dell.com | support.dell.comViewing the Status of a Fax Using Fax Console or Fax Service Management1 Click Start→Programs or All Programs→

Page 79 - Printer Problems

Understanding the Software 636Understanding the SoftwareThe printer software includes:• Dell All-In-One Center — Allows you to perform various scan, c

Page 80 - General Problems

64 Understanding the Softwarewww.dell.com | support.dell.comThe Dell All-In-One Center allows you to:• Scan, copy, fax, and use productivity tools.• S

Page 81 - HECK FOR A PAPER JAM

Understanding the Software 65For more information click Help in the Dell All-In-One Center.Using Printing PreferencesPrinting Preferences allows you t

Page 82 - Error Messages and Lights

66 Understanding the Softwarewww.dell.com | support.dell.com2 In the Print dialog box, click Preferences, Properties, Options, or Setup (depending on

Page 83 - 1 Add paper

Understanding the Software 67Using Dell Picture StudioIn Dell Picture Studio, you can explore digital photography and learn how to organize, create, o

Page 84 - Improving Print Quality

68 Understanding the Softwarewww.dell.com | support.dell.comUsing Memory Card ManagerMemory Card Manager allows you to display, manage, edit, print, a

Page 85 - Contacting Dell

Understanding the Software 69When one or both of your ink cartridges are empty, the Reserve Tank window appears on your screen when you try to print.

Page 86

Contents 7Faxing Electronic Documents . . . . . . . . . . . . . . . . . . . 61Receiving a Fax Using Fax Console or Fax ServiceManagement . . . . . .

Page 87

70 Understanding the Softwarewww.dell.com | support.dell.comRemoving and Reinstalling the SoftwareIf your printer does not function properly, or commu

Page 88 - 88 Contacting Dell

Ink Cartridge Maintenance 717Ink Cartridge MaintenanceReplacing Ink Cartridges CAUTION: Before performing any of the procedures listed in this section

Page 89

72 Ink Cartridge Maintenancewww.dell.com | support.dell.com3 Press down on the ink cartridge lever to raise each ink cartridge lid.4 Remove the old in

Page 90 - 90 Contacting Dell

Ink Cartridge Maintenance 73 NOTE: The illustration below shows a black cartridge and a color cartridge (used for normal printing). For photo printing

Page 91

74 Ink Cartridge Maintenancewww.dell.com | support.dell.com8 Snap each lid closed.9 Lift the printer unit, and hold the scanner support up while lower

Page 92 - 92 Contacting Dell

Ink Cartridge Maintenance 754 Press the Select button . The alignment page begins printing.During printing, the operator panel display reads Alignmen

Page 93

76 Ink Cartridge Maintenancewww.dell.com | support.dell.comCleaning the Ink Cartridge NozzlesYou may need to clean the nozzles when:• White lines appe

Page 94 - 94 Contacting Dell

Troubleshooting 778TroubleshootingFollow these tips when you troubleshoot your printer:• If the printer does not work, ensure that the printer is prop

Page 95

78 Troubleshootingwww.dell.com | support.dell.comDETERMINE IF THE PRINTER SOFTWARE IS INSTALLED.Click Start→Programs or All Programs→ Dell Printers→ D

Page 96 - 96 Contacting Dell

Troubleshooting 79Printer ProblemsENSURE THAT THE PRINTER POWER CABLE IS FIRMLY CONNECTED TO THE PRINTER AND THE ELECTRICAL OUTLET.DETERMINE IF THE PR

Page 97

8 ContentsGeneral Problems . . . . . . . . . . . . . . . . . . . . . . . . . 80Fax Problems . . . . . . . . . . . . . . . . . . . . . . . . . 80P

Page 98 - 98 Contacting Dell

80 Troubleshootingwww.dell.com | support.dell.comGeneral ProblemsFax ProblemsPaper ProblemsMAKE SURE YOU TURNED ON BOTH YOUR PRINTER AND YOUR COMPUTER

Page 99

Troubleshooting 81CHECK FOR A PAPER JAM.Using your printer and your computer• Follow the instructions on the screen for clearing the paper jam.Using y

Page 100 - 100 Contacting Dell

82 Troubleshootingwww.dell.com | support.dell.comError Messages and LightsThe following error messages can be found on your computer screen or operato

Page 101

Troubleshooting 83No ComputerEnsure your computer is connected and turned on.The Start button was pressed when the printer was in Scan or Fax mode, bu

Page 102 - 102 Contacting Dell

84 Troubleshootingwww.dell.com | support.dell.comImproving Print QualityIf you are not satisfied with the print quality of your documents, there are s

Page 103

Contacting Dell 859Contacting DellTechnical AssistanceIf you need help with a technical problem, Dell is ready to assist you.1 Call technical support

Page 104 - 104 Contacting Dell

86 Contacting Dellwww.dell.com | support.dell.comAutomated Order-Status ServiceTo check on the status of any Dell products that you have ordered, you

Page 105 - Appendix

Contacting Dell 87Country (City)International Access Code Country CodeCity CodeDepartment Name or Service Area,Website and E-Mail AddressArea Codes,Lo

Page 106 - 106 Appendix

88 Contacting Dellwww.dell.com | support.dell.comAustria (Vienna)International Access Code: 900Country Code: 43City Code: 1Websi te: support.euro.dell

Page 107 - Appendix 107

Contacting Dell 89Canada (North York, Ontario)International Access Code: 011Online Order Status: www.dell.ca/ostatusAutoTech (automated technical supp

Page 108 - 108 Appendix

CAUTION: SAFETY INSTRUCTIONS 9 CAUTION: SAFETY INSTRUCTIONSUse the following safety guidelines to help ensure your own personal safety and to help pr

Page 109 - What will Dell do?

90 Contacting Dellwww.dell.com | support.dell.comChina (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical S

Page 110 - 110 Appendix

Contacting Dell 91Czech Republic (Prague)International Access Code: 00Country Code: 420Websi te: support.euro.dell.comE-mail: [email protected]

Page 111 - Appendix 111

92 Contacting Dellwww.dell.com | support.dell.comFrance (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Websi te:

Page 112 - Export Regulations

Contacting Dell 93GreeceInternational Access Code: 00Country Code: 30Websi te: support.euro.dell.comE-mail: support.euro.dell.com/gr/en/emaildell/Tech

Page 113 - Limited Warranty

94 Contacting Dellwww.dell.com | support.dell.comIreland (Cherrywood)International Access Code: 16Country Code: 353City Code: 1Websi te: support.euro.

Page 114 - Regulatory Notices

Contacting Dell 95Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Websi te: support.jp.dell.comTechnical Support (servers)

Page 115 - FCC Notices (U.S. Only)

96 Contacting Dellwww.dell.com | support.dell.comLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin,

Page 116 - 116 Appendix

Contacting Dell 97MexicoInternational Access Code: 00Country Code: 52Customer Technical Support 001-877-384-8979or 001-877-269-3383Sales 50-81-8800or

Page 117 - Index 117

98 Contacting Dellwww.dell.com | support.dell.comNorway (Lysaker)International Access Code: 00Country Code: 47Websi te: support.euro.dell.comE-mail: s

Page 118

Contacting Dell 99Singapore (Singapore)International Access Code: 005Country Code: 65Websi te: support.ap.dell.comTechnical Support (Dimension, Inspir

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