Dell T420 Owner's Manual

Dell PowerEdge T620 SystemsOwner's ManualRegulatory Model: E17S SeriesRegulatory Type: E17S001

Figure 2. Front-Panel Features and Indicators—3.5 Inch Hard-Drive ChassisItem Indicator, Button, or ConnectorIcon Description1 Optical drive (optional

Figure 49. Cabling—3.5 Inch (x8) SAS/SATA Backplane With a Single PERC Card1. power connector on backplane2. SAS A connector on backplane3. SAS B conn

Figure 50. Removing and Installing a 3.5 Inch (x8) Plus 2.5 Inch (x4) SAS/SATA Backplane1. PCIe C cable2. power connector3. PCIe D cable4. PCIe B cabl

Figure 51. Cabling—3.5 Inch (x8) Plus 2.5 Inch (x4) SAS/SATA Backplane1. PCIe B cable on PCIe SSD backplane2. PCIe A cable on PCIe SSD backplane3. SAS

12. SAS B cable on 3.5 inch backplane13. SAS A cable on 3.5 inch backplane14. backplane power cable15. backplane power connector 16. PCIe SSD backplan

Figure 53. Cabling—3.5 Inch (x12) SAS/SATA Backplane1. power connector on backplane2. SAS B connector on backplane3. SAS B connector on PERC4. SAS A c

Figure 54. Removing and Installing 2.5 Inch (x16) SAS/SATA Backplane1. backplane2. signal cable3. release pin4. power cable5. power connector6. SAS A

Figure 55. Cabling—2.5 Inch (x16) SAS/SATA Backplane1. SAS B connector on PERC2. SAS A connector on PERC3. power connector on PDB4. signal connector o

Figure 56. Removing and Installing 2.5 Inch (x16) Plus 2.5 Inch (x4) SAS/SATA Backplane1. backplane2. PCIe D cable3. power cable4. PCIe C cable5. PCIe

Figure 57. Cabling—2.5 Inch (x16) Plus 2.5 Inch (x4) SAS/SATA Backplane1. PCIe B cable on PCIe SSD backplane2. PCIe A cable on PCIe SSD backplane3. SA

Figure 58. Removing and Installing 2.5 Inch (x32) SAS/SATA Backplane With Two PERC Cards1. signal cable2. release pin3. power cable4. SAS A cable5. SA

Item Indicator, Button, or ConnectorIcon DescriptionNOTE: On ACPI-compliant operating systems, turning off the system using the power button causes th

Figure 59. Cabling—2.5 Inch (x32) SAS/SATA Backplane With Two PERC Cards1. SAS A connector on 2nd PERC2. SAS B connector on 2nd PERC3. SAS B connector

Figure 60. Removing and Installing 2.5 Inch (x32) SAS/SATA Backplane With a Single PERC Card1. signal cable2. release pin3. power connector4. SAS A ca

Figure 61. Cabling—2.5 Inch (x32) SAS/SATA Backplane With a Single PERC Card1. signal connector on backplane 12. SAS B connector on backplane 13. SAS

Installing The Hard-Drive BackplaneCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting a

1. system top cover2. screws (6)Installing The System Top CoverNOTE: It is recommended that you always use a static mat and static strap while working

NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system.1. Turn off the sy

Removing The Control Panel—Tower ModeCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting

Installing The Control Panel—Tower ModeCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooti

Figure 64. Removing and Installing the Control Panel Module—Rack Mode1. control panel module2. screwFigure 65. Removing and Installing the Control Pan

2. control panel cable3. control panel USB cableInstalling The Control Panel—Rack ModeCAUTION: Many repairs may only be done by a certified service te

Item Indicator, Button, or ConnectorIcon DescriptionUp to four PCIe SSDs.NOTE: In systems supporting S110 Software RAID configuration, hard-drive slot

Figure 66. Removing and Installing the Control-Panel Board1. control-panel board2. screws (3)Installing The Control-Panel BoardCAUTION: Many repairs m

Removing The LCD Module—Tower ModeCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting an

Installing The LCD Module—Tower ModeCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting

Figure 68. Removing and Installing the LCD Module in the Rack Mode1. screw2. LCD cable3. LCD moduleInstalling The LCD Module—Rack ModeCAUTION: Many re

Removing The VGA ModuleCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple re

Installing The VGA ModuleCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple

CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components.Figure 70. Removing the System Board1. syst

5. Reconnect all cables to the system board. See the cable routing diagrams in this document.6. Close the system.7. Reconnect the system to its electr

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4Converting The System From Tower Mode To Rack ModeCAUTION: Many repairs may only be done by a certified service technician. You should only perform t

Item Indicator, Button, or ConnectorIcon DescriptionUp to four Dell PowerEdge Express Flash devices (PCIe SSDs).2.5 inch hard- drive systemsUp to thir

3. If applicable, remove the system feet or wheel assembly.4. Open the system.5. Remove the system left side cover.6. Remove the system top cover. See

16. Install the LCD module. See Installing The LCD Module—Rack Mode.17. Attach the mylar to cover the openings on the chassis where the system rear fe

Figure 73. Removing and Installing the System Ears1. system in rack mode2. rack ears (2)3. screws (3)22. Install the system in the rack. For more info

5Troubleshooting Your SystemSafety First—For You And Your SystemCAUTION: Many repairs may only be done by a certified service technician. You should o

7. Power down all attached USB devices and disconnect them from the system.8. Restart the system and, if your keyboard is functioning, enter the Syste

Troubleshooting A Wet SystemCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simp

– Cooling-fan assembly (if present)– Cooling fans– Processor(s) and heat sink(s)– Memory modules– Hard-drive carriers– Hard-drive backplane4. Ensure t

Troubleshooting Cooling ProblemsCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and

8. Reseat the memory modules in their sockets.9. Close the system.10. Enter the System Setup and check the system memory setting.If the problem is not

NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch is turned on then the SD card is not writeable.1.

Item Indicator, Button, or ConnectorIcon Descriptionthe front and the system status indicator on the back flash until one of the buttons is pressed ag

Troubleshooting A Hard DriveCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simp

If the tests fail, see Getting Help.11. For each expansion card you removed in step 8, perform the following steps:a) Turn off the system and attached

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6Using System DiagnosticsIf you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all

7Jumpers And ConnectorsSystem Board Jumper SettingsFor information on resetting the password jumper to disable a password, see Disabling A Forgotten P

System Board ConnectorsFigure 74. System Board Jumpers and ConnectorsItem Connector Description1 SLOT1 PCIe card connector 12 SLOT2 PCIe card connecto

Item Connector Description11 IDRAC_RJ45 iDRAC connector12 USB 1 to 6 USB connectors13 FAN2 Cooling shroud fan connector14 VGA Video connector15 B12, B

Disabling A Forgotten PasswordThe system's software security features include a system password and a setup password. The password jumper enables

8Technical SpecificationsProcessorProcessor type One or two Intel Xeon processor E5-2600 product familyExpansion BusBus type PCI Express Generation 3

Item Button Description• Press again to stop• Press again to return to default scrolling speed• Press again to repeat the cycleHome ScreenThe Home scr

Memory4 GB with two processorsMaximum RAMLRDIMMs Up to 768 GBRDIMMs Up to 512 GBUDIMMs Up to 128 GBDrivesHard drivesFour–hard-drive systems Up to four

ConnectorsBackNIC Two 10/100/1000 MbpsSerial 9-pin, DTE, 16550-compatibleUSB Six Hi-Speed USB HostVideo 15-pin VGAFrontUSB Two Hi-Speed USB HostVideo

Expanded Operating TemperatureNOTE: Outside the standard operating temperature (10 °C to 35 °C), the system can operate down to –5 °C or up to 45 °C f

EnvironmentalStorage 1.87 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).Maximum ShockOperating One shock pulse in the positive z axis of 3

EnvironmentalNOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.Copper Coupon Corrosion Rate <300 Å/month per Class G1 a

9System MessagesLCD MessagesNOTE: Applicable only if your system has an LCD display.The LCD messages consist of brief text messages that refer to even

Error Code Message InformationAMP0302Message The system board <name> current is greater than the upper warning threshold.Details System board &l

Error Code Message InformationASR0003Message The watchdog timer power cycled the system.Details The operating system or an application failed to commu

Error Code Message InformationAction Review the technical specifications for supported processor types.CPU0010Message CPU <number> is throttled.

Error Code Message Information2. Turn off the system and remove input power for one minute. 3. Ensure the processor is seated correctly.4. Reapply

Option DescriptionPower Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set home submenu of th

Error Code Message Information5. If the issue persists, see Getting Help.FAN0000Message Fan <number> RPM is less than the lower warning thresh

Error Code Message InformationAction Check if the cable is present, then reinstall or reconnect.MEM0000Message Persistent correctable memory errors de

Error Code Message InformationLCD Message Memory mirror lost on <location>. Power cycle system.Details The memory may not be seated correctly, m

Error Code Message InformationAction Cycle input power, update component drivers, if device is removable, reinstall the device.PCI1320Message A bus fa

Error Code Message InformationLCD Message Drive <number> removed from disk drive bay <bay>. Check drive.Details The controller detected th

Error Code Message InformationPSU0006Message Power supply <number> type mismatch.LCD Message Power supply <number> is incorrectly configur

Error Code Message InformationPSU0034Message An under voltage fault detected on power supply <number>.LCD Message An under voltage fault detecte

Error Code Message InformationPSU1201Message Power supply redundancy is lost.Details The power supply tries to operate in a degraded state. System Per

Error Code Message InformationDetails An error was reported during a SD card read or write.Action Reseat the flash media. If the problem persists, see

Error Code Message InformationSEC0031Message The chassis is open while the power is on.LCD Message Intrusion detected. Check chassis cover.Details The

Drive-Status Indicator Pattern (RAID Only)Conditionseconds, and off six secondsBack-Panel Features And IndicatorsFigure 6. Back-Panel Features and Ind

Error Code Message InformationAction Re-configure system to the minimum supported configuration. If issues persists, contact support.TMP0118Message Th

Error Code Message InformationAction1. Review system logs for power supply exceptions.2. Re-configure the system to minimum configuration, inspect and

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10Getting HelpContacting DellNOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packin

Item Indicator, Button, or ConnectorIcon Description1 PCIe expansion card slots (4) (processor 1)Allows you to connect up to two PCI Express expansion

NIC Indicator CodesFigure 7. NIC Indicator1. link indicator2. activity indicatorIndicator Indicator CodeLink and activity indicators are offThe NIC is

Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

Figure 9. DC Power Supply Status Indicator1. DC power supply status indicatorPower Indicator PatternConditionNot lit Power is not connected.Green The

• The Getting Started Guide provides an overview of setting up your system, and technical specifications. This document is available online at www.del

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2Using The System Setup And Boot ManagerSystem Setup enables you to manage your system hardware and specify BIOS-level options.The following keystroke

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BI

System Setup OptionsSystem Setup Main ScreenNOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings.Menu Item De

Menu Item DescriptionSystem BIOS Version Displays the BIOS version installed on the system.System Service Tag Displays the system Service Tag.System M

Menu Item DescriptionQPI Speed Allows you to set the QuickPath Interconnect data rate settings. By default, the QPI Speed option is set to Maximum dat

Menu Item DescriptionNumber of Cores Displays the number of cores per processor.SATA Settings ScreenMenu Item DescriptionEmbedded SATA Allows the embe

Menu Item DescriptionUser Accessible USB PortsAllows you enable or disable the user accessible USB ports. Selecting Only Back Ports On disables the fr

Contents1 About Your System...9Fron

Menu Item DescriptionNOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port addr

Menu Item DescriptionNOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting does not impact system power/performance.Memory

Menu Item DescriptionBIOS Update Control Allows you to update the BIOS using either DOS or UEFI shell-based flash utilities. For environments that do

Setup password This is the password that you must enter to access and make changes to the BIOS or UEFI settings of your system.CAUTION: The password f

To delete or change the existing System and/or Setup password:1. To enter System Setup, press <F2> immediately after a power-on or restart.2. In

NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes.En

Menu Item DescriptionBIOS Boot Menu Displays the list of available BIOS boot options (marked with asterisks). Select the boot option you wish to use a

The iDRAC Settings screen is displayed.Changing The Thermal SettingsThe iDRAC Settings utility enables you to select and customize the thermal control

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3Installing System ComponentsRecommended ToolsYou may need the following items to perform the procedures in this section:• Key to the system keylock•

Boot Manager Screen...

Removing The Front Bezel1. Insert the bezel key in the keylock.2. Keeping the keylock pressed with the bezel key, rotate the keylock to the unlocked p

3. screws (4)Installing The System Feet1. Lay the system on its side on a flat, stable surface.2. Secure the system feet to the base of the tower usin

Figure 12. Removing and Installing the Wheel Assembly1. slots on base of the tower (4)2. wheel assembly unit (2)3. screws (2)Opening And Closing The S

Opening The SystemCAUTION: Installing the feet on a stand-alone tower system is necessary to provide a stable foundation for the system. Failure to in

5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.Inside The SystemCAUTION: Many repairs may

Bezel BlankRemoving The Bezel BlankCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting a

Installing The Bezel BlankCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple

Figure 16. Removing and Installing the Cooling Shroud1. cooling shroud2. tabInstalling The Cooling ShroudCAUTION: Many repairs may only be done by a c

Memory bus operating frequency can be 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s depending on:• DIMM type (UDIMM, RDIMM, or LRDIMM)• DIMM configurat

channel 3: slots A4, A8, and A12Processor 2 channel 0: slots B1, B5, and B9channel 1: slots B2, B6, and B10channel 2: slots B3, B7, and B11channel 3:

Removing A Hot-Swap Hard Drive...57Ins

• In a dual-processor configuration, the memory configuration for each processor should be identical. For example, if you populate socket A1 for proce

• Memory modules must be identical in size, speed, and technology.• DIMMs installed in memory sockets with white release tabs must be identical and si

Table 2. Memory Configurations—Two ProcessorsSystem Capacity (in GB)DIMM Size (in GB)Number of DIMMsDIMM Rank, Organization, and FrequencyDIMM Slot Po

System Capacity (in GB)DIMM Size (in GB)Number of DIMMsDIMM Rank, Organization, and FrequencyDIMM Slot Population768 32 24LRDIMM, x4, 1333 MT/s A1, A2

3. alignment key6. Install the cooling shroud.7. Close the system.8. Reconnect the system to its electrical outlet and turn the system on, including a

• Sixteen 2.5 inch hard drives• Four Dell PowerEdge Express Flash devices• Four 3.5 inch hard drivesRemoving A Flex BayCAUTION: Many repairs may only

Installing A Flex BayCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repa

1. hard-drive blank2. release buttonInstalling A 2.5 Inch Hard-Drive Blank1. If installed, remove the front bezel.2. Insert the hard-drive blank into

If the hard drive is online, the green activity/fault indicator flashes as the drive is turned off. When the hard-drive indicators are off, the hard d

CAUTION: When a replacement hot-swappable hard drive is installed and the system is powered on, the hard drive automatically begins to rebuild. Make a

Hot Spare Feature...

Installing A Hard Drive Into A Hard-Drive CarrierCAUTION: Many repairs may only be done by a certified service technician. You should only perform tro

2. optical drive blank lockInstalling The Slim Optical Drive BlankCAUTION: Many repairs may only be done by a certified service technician. You should

6. Slide the drive out of the system until it is free of the drive bay.NOTE: If the drive is being permanently removed, install a blank in the slot.NO

Figure 26. Cabling—Optical Drive and Tape Drive1. internal tape adapter2. mini-SAS/SATA connector on internal tape adapter3. ODD2/TBU connector on sys

Installing The Optical Drive Or Tape DriveCAUTION: Many repairs may only be done by a certified service technician. You should only perform troublesho

Removing A Cooling FanWARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost

Installing A Cooling FanCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple r

Figure 28. Removing and Replacing the Cooling-Fan Assembly1. cooling-fan assembly2. cooling fans (4)3. release levers (2)4. guides (2)Installing The C

Internal USB Memory Key (Optional)An optional USB memory key installed inside your system can be used as a boot device, security key, or mass storage

Removing The PCIe Card HolderCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and sim

4 Converting The System From Tower Mode To Rack Mode... 129Safety Instructions...

GPU Card Holder (Optional)Removing The GPU Card HolderCAUTION: Many repairs may only be done by a certified service technician. You should only perfor

1. release tab2. GPU card holder3. guide pinInstalling The GPU Card HolderCAUTION: Many repairs may only be done by a certified service technician. Yo

Expansion CardsExpansion Card Installation GuidelinesTable 3. Supported PCI Express Generation 3 Expansion CardsPCIe Slot Processor Connection Height

Card Priority Card Type Slot Priority Maximum Allowed11 HIC 4, 5, 7, 2 4GPU Card Installation GuidelinesObserve the following guidelines while install

8. Close the PCIe card latch.9. Replace the PCIe card holder.10. Close the system.11. Place the system upright.12. Reconnect the system to its electri

NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must be installed over empty expansion-card slots to maintain F

Figure 32. Removing and Installing the GPU Card1. GPU card2. SLI data connector3. GPU card power connector4. GPU card power connector5. x16 connector6

10. Close the two PCIe card latches.11. Replace the PCIe card holder.12. Close the system.13. Place the system upright.14. Reconnect the system to its

Removing An Internal Dual SD ModuleCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting a

Installing An Internal Dual SD ModuleCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting

LCD Messages...

NOTE: The slot is keyed to ensure correct insertion of the card.5. Press the card into the card slot to lock it into place.6. If applicable, replace t

Figure 35. Removing and Installing a Processor1. heat sink2. captive screws (4)3. processor4. slots (4)CAUTION: The processor is held in its socket un

Figure 36. Processor Shield Opening and Closing Lever Sequence1. socket release lever2. close first icon3. processor4. socket release lever5. open fir

Figure 37. Removing and Installing a Processor1.close first socket release lever2. pin-1 corner of processor3. processor4.open first socket release le

6. Locate the processor socket.7. If applicable, remove the socket protective cap.8.Position your thumb firmly over the socket-release lever near the

When two identical power supplies are installed, the power supply configuration is redundant (1 + 1). In redundant mode, power is supplied to the syst

Figure 38. Removing and Installing an AC Power Supply1. connector2. power supply3. release latch4. power supply handleInstalling An AC Power SupplyCAU

Wiring Instructions For A DC Power SupplyYour system supports up to two –(48–60) V DC power supplies (when available).WARNING: For equipment using –(4

3. Connect the safety ground wire to the grounding post on the back of the system using a #6-32 nut equipped with a locking washer.Figure 39. Assembli

Figure 40. Assembling the DC Input Power Wires1. DC power socket2. rubber cap3. captive screws (2)4. DC power connector5. wire –48 V6. wire RTN7. grou

1About Your SystemFront-Panel Features And Indicators—Tower ModeFigure 1. Front-Panel Features and Indicators—2.5 Inch Hard-Drive Chassis9

Figure 41. Removing and Installing a DC Power Supply1. connector2. power supply3. power supply status indicator4. release latch5. power supply handleI

Removing The Power Supply BlankCAUTION: To ensure proper system cooling, the power supply blank must be installed in the second power supply bay in a

3. If applicable, rotate the system feet inward and lay the system on its side on a flat, stable surface.NOTE: For systems installed with the wheel as

1. power distribution board2. screws (6)Installing The Power Distribution BoardCAUTION: Many repairs may only be done by a certified service technicia

Installing The Power Interposer BoardCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting

Figure 44. Removing and Installing the System Battery1. positive side of battery connector2. system battery7. Lift the battery out of the securing tab

Removing The Hard-Drive BackplaneCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and

5. power cable 6. signal cableFigure 46. Removing and Installing a 3.5 Inch (x8) SAS/SATA Backplane1. backplane power connector2. backplane power cabl

Figure 47. Cabling—3.5 Inch (x8) SAS/SATA Backplane1. power connector on backplane2. SAS A connector on backplane3. SAS A connector on system board4.

Figure 48. Removing and Installing a 3.5 Inch (x8) SAS/SATA Backplane With a Single PERC Card1. power connector2. power cable3. release pin4. SAS B ca