Dell POWEREDGE M1000E User Manual Page 10

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x M5424 SAN I/O Module Hardware Reference Manual
53-1001082-01
http://www.t11.org
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web
site:
http://www.fibrechannel.org
Getting technical help
Contact your SAN I/O Module support supplier for hardware, firmware, and software support,
including product repairs and part ordering. To expedite your call, have the following information
available:
1. General Information
Technical Support contract number, if applicable
SAN I/O Module model
SAN I/O Module operating system version
Error numbers and messages received
supportSave command output
Detailed description of the problem and specific questions
Description of any troubleshooting steps already performed and results
Serial console and Telnet session logs
syslog message logs
2. SAN I/O Module Serial Number
The SAN I/O Module serial number and corresponding bar code are provided on the serial
number label attached to the module. Following is an example of a serial number and barcode:
FT00X0054E9
FT00X0054E9
3. World Wide Name (WWN). Use the CLI wwn or switchShow commands to display the WWN.
4. Software licenses. Use the CLI licenseIdShow command to display the list of licenses and
corresponding license IDs available on the unit.
Document feedback
Because quality is our first concern at Brocade, we have made every effort to ensure the accuracy
and completeness of this document. However, if you find an error or an omission, or you think that
a topic needs further development, we want to hear from you. Forward your feedback to:
documentation@brocade.com
Provide the title and version number and as much detail as possible about your comment,
including the topic heading and page number and your suggestions for improvement.
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