Dell Dimension 3000 User Manual Page 26
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26 Solving Problems
Network Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
Power Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
REINSTALL THE MOUSE DRIVER — See page 38.
RUN THE HARDWARE TROUBLESHOOTER — See page 44.
CHECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into
both the network connector on the back of the computer and the network jack.
CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER — If the link integrity light is off,
that indicates no network communication exists. Replace the network cable. For a description of
network lights, see "Controls and Lights" on page 79.
RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up
your network to verify that your network settings are correct and that the network is functioning.
RUN THE HARDWARE TROUBLESHOOTER — See page 44.
IF THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING — See "Diagnostic Lights"
on page 33.
IF THE POWER LIGHT IS BLINKING GREEN — The computer is in standby mode. Press a key on the
keyboard, move the mouse, or press the power button to resume normal operation.
- Owner’s Manual 1
- Notes, Notices, and Cautions 2
- Abbreviations and Acronyms 2
- Contents 3
- 3 Advanced Troubleshooting 4
- 5 Appendix 6
- Finding Information 7
- 8 Finding Information 8
- Setting Up a Printer 9
- Connecting a Parallel Printer 10
- Connecting to the Internet 12
- Copying CDs and DVDs 14
- Helpful Tips 15
- Hyper-Threading 16
- Solving Problems 17
- CD and DVD drive problems 18
- Hard drive problems 19
- Error Messages 20
- IEEE 1394 Device Problems 21
- Keyboard Problems 22
- Lockups and Software Problems 22
- A program stops responding 23
- A program crashes repeatedly 23
- A solid blue screen appears 23
- Memory Problems 24
- Mouse Problems 25
- Network Problems 26
- Power Problems 26
- Printer Problems 27
- Scanner Problems 28
- Sound and Speaker Problems 29
- Video and Monitor Problems 30
- 32 Solving Problems 32
- Advanced Troubleshooting 33
- Dell Diagnostics 36
- What Is a Driver? 38
- Identifying Drivers 38
- Reinstalling Drivers 38
- Manually Reinstalling Drivers 39
- Using Microsoft 40
- Windows XP System Restore 40
- Enabling System Restore 41
- Removing Dell PC Restore 42
- Using the Operating System CD 43
- Removing and Installing Parts 45
- Front View 47
- Back View 48
- Removing the Computer Cover 50
- Inside View of Your Computer 52
- System Board Components 53
- DDR Memory Overview 54
- Installing Memory 55
- PCI Cards 57
- Removing a PCI Card 59
- Front Panel 60
- Reattaching the Front Panel 62
- Connecting Drive Cables 63
- Hard Drive 64
- Installing a Hard Drive 66
- Floppy Drive 67
- Installing a Floppy Drive 68
- CD/DVD Drive 69
- Removing a CD/DVD Drive 70
- Installing a CD/DVD Drive 71
- Replacing the Computer Cover 75
- Appendix 77
- 78 Appendix 78
- System Setup 80
- Entering System Setup 81
- System Setup Options 82
- 84 Appendix 84
- Power Management 84
- Maintenance 84
- POST Behavior 84
- Boot Sequence 85
- Clearing Forgotten Passwords 86
- Appendix 87 87
- FCC Notices (U.S. Only) 88
- Contacting Dell 89
- 90 Appendix 90
- 92 Appendix 92
- 94 Appendix 94
- 96 Appendix 96
- 98 Appendix 98
- 100 Appendix 100
- 102 Appendix 102
- 104 Appendix 104
- 106 Appendix 106
- Index 107 107
- 108 Index 108
- Index 109 109
- 110 Index 110
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