Dell Dimension 5100C User Manual Page 10
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10 Finding Information
www.dell.com | support.dell.com
• Service Tag and Express Service Code
• Microsoft Windows License Label
Service Tag and Microsoft Windows License
These labels are located on your computer.
• Use the Service Tag to
identify your computer
when you use
support.dell.com
or
contact technical
support.
• Enter the Express Service Code to direct your call when
contacting technical support.
• Solutions — Troubleshooting hints and tips, articles
from technicians, online courses, frequently asked
questions
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with
technical support
• Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
• Downloads — Certified drivers, patches, and software
updates
1
Desktop System Software (DSS)— If you reinstall the
operating system for your computer, you should also
reinstall the DSS utility. DSS provides critical updates
for your operating system and support for Dell™ 3.5-
inch USB floppy drives, Intel
®
Pentium
®
M processors,
optical drives, and USB devices. DSS is necessary for
correct operation of your Dell computer. The software
automatically detects your computer and operating
system and installs the updates appropriate for your
configuration.
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support
site.
•
Corporate, government, and education customers can
also use the customized Dell Premier Support website at
premier.support.dell.com. The website may not be
available in all regions.
What Are You Looking For? Find it Here
- Dell™ Dimension™ 5100C 1
- Notes, Notices, and Cautions 2
- Contents 3
- 2 Solving Problems 4
- 3 Troubleshooting Tools 5
- 5 Appendix 6
- 8 Contents 8
- Finding Information 9
- 10 Finding Information 10
- 12 Finding Information 12
- Setting Up a Printer 13
- Connecting a USB Printer 14
- Connecting a TV (Optional) 15
- Changing the Display Settings 16
- Connecting to the Internet 17
- Playing a CD or DVD 18
- Copying CDs and DVDs 21
- Helpful Tips 22
- Power Management 23
- Hibernate Mode 24
- Power Options Properties 24
- Hyper-Threading 25
- Solving Problems 27
- CD and DVD drive problems 28
- Hard drive problems 29
- Error Messages 30
- Media Card Reader Problems 31
- IEEE 1394 Device Problems 31
- Keyboard Problems 32
- Lockups and Software Problems 32
- The computer stops responding 33
- A program stops responding 33
- A program crashes repeatedly 33
- A solid blue screen appears 33
- Memory Problems 34
- Mouse Problems 35
- Network Problems 36
- Power Problems 36
- Printer Problems 37
- Scanner Problems 38
- Sound and Speaker Problems 39
- Video and Monitor Problems 40
- 42 Solving Problems 42
- Troubleshooting Tools 43
- 44 Troubleshooting Tools 44
- Dell Diagnostics 46
- What Is a Driver? 47
- Reinstalling Drivers 48
- Using Microsoft 49
- Windows XP System Restore 49
- Creating a Restore Point 50
- Enabling System Restore 51
- Removing and Installing Parts 53
- Front View 55
- Back View 57
- Removing the Computer Cover 59
- Inside View of Your Computer 61
- System Board Components 62
- DDR2 Memory Overview 63
- Installing Memory 64
- Removing Memory 66
- PCI Express Cards 67
- Removing a PCI Express Card 70
- Connecting Drive Cables 72
- Drive Interface Connectors 72
- Power Cable Connector 72
- Hard Drive 73
- Installing a Hard Drive 75
- CD/DVD Drive 76
- CD/DVD drive 77
- Installing a CD/DVD Drive 78
- Media Card Reader 79
- Removing a Media Card Reader 80
- Floppy Drive (Optional) 83
- Installing a Floppy Drive 85
- Replacing the Modem 87
- Replacing the Battery 90
- Replacing the Computer Cover 91
- Appendix 93
- 94 Appendix 94
- 96 Appendix 96
- System Setup 97
- Entering System Setup 98
- System Setup Options 99
- Maintenance 101
- POST Behavior 101
- Boot Sequence 102
- Clearing Forgotten Passwords 103
- Clearing CMOS Settings 104
- Cleaning Your Computer 105
- CDs and DVDs 106
- FCC Notices (U.S. Only) 107
- Contacting Dell 108
- 110 Appendix 110
- 112 Appendix 112
- 114 Appendix 114
- 116 Appendix 116
- 118 Appendix 118
- 120 Appendix 120
- 122 Appendix 122
- 124 Appendix 124
- Index 125 125
- 126 Index 126
- Index 127 127
- 128 Index 128
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