Dell 1720/dn Mono Laser Printer User Manual

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Dell™ Laser Printer 1720/1720dn User's Guide
To order toner cartridges and supplies from Dell:
1. Double-click the icon on your desktop.
2. Visit Dell's website, or order Dell printer supplies by phone.
www.dell.com/supplies
For the best service, ensure that you have the Dell printer Service Tag available. For more information about your
service tag, see Express Service Code and Service Tag number
.
Finding Information Software Overview
About Your Printer Printing
Operator Panel Menus Maintaining Your Printer
Operator Panel Lights Troubleshooting
Installing Optional Hardware Specifications
Loading Paper Appendix
Setting up for Local Printing Licensing Notice
Setting up for Network Printing
Notes, Notices, and Cautions
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, OpenManage, and Dell Toner Management System are trademarks of Dell Inc.; Microsoft and
Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Windows Server and Windows NT are
registered trademarks of Microsoft Corporation.Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the
United States and/or other countries.
Sun, Sun Microsystems, Solaris, and the Solaris logo are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other
countries, and are under license.
SUSE is a registered trademark of Novell, Inc. in the United States and other countries.
Red Hat is a registered trademark of Red Hat, Inc. in the United States and other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their
products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to
restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and
in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
Model 1720/1720dn
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
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Summary of Contents

Page 1 - Notes, Notices, and Cautions

Dell™ Laser Printer 1720/1720dn User's GuideTo order toner cartridges and supplies from Dell:1. Double-click the icon on your desktop.2. Visit

Page 2

Printing Statistics—Keep track of printing trends, such as paper usage and types of jobs being printed.Printer Information—Get the information you nee

Page 3 - Finding Information

About Your Printer Understanding Your Printer Understanding the Operator Panel Printing the Printer Settings Configuration Sheet Choosing the Righ

Page 4

Understanding the Operator PanelThe operator panel has six lights and two buttons.Press the Continue button to resume printing.Press the Continue bu

Page 5 - Software Overview

4. Release the Continue button .5. Close the front cover.The light sequence representing the Home menu is displayed.6. Press the Continue button

Page 6 - Status Monitor Center

Printing Manually Feeding a Print Job Printing on Both Sides of the Paper Printing Multiple Page Images on One Page (N-Up Printing) Printing a Boo

Page 7

7. Click OK on the Print window to send the job to print.The printer displays the Load Manual Feeder light sequence.8. Place a sheet of the selected

Page 8 - Driver Profiler

Dell Laser Printer 1720 — Manual Duplex1. With your document open, click File® Print.2. Click Properties (or Options, Printer, or Setup, depending o

Page 9

The Multipage Printing (N-up) setting is used to print multiple page images on a single page. For example, 2-up meanstwo page images are printed on on

Page 10 - Dell Printer Alert Utility

The Poster setting lets you print a single image across several pages. Once printed, you can combine the pages to createone large image.1. With your

Page 11 - About Your Printer

3. Click Properties (or Options, Printer, or Setup, depending on the application or operating system).The Printing Preferences dialog box opens.4. C

Page 12

November 2006 SRV PY972 Rev. A00

Page 13 - Choosing the Right Cable

For Windows Vista (default Start menu):a. Click ® Control Panel.b. Click Hardware and Sound.c. Click Printers.2. Double-click the printer you are

Page 14 - Printing

Operator Panel Menus Network Menu Parallel Menu Setup Menu USB Menu Utilities MenuMenus are represented by Ready , Toner Low/Replace Drum / , L

Page 15

Parallel MenuUse the Parallel menu to change printer settings on jobs sent through a parallel port.Setup MenuUse the Setup menu to configure how the p

Page 16

USB MenuUse the USB menu to change printer settings on jobs sent through a USB port.Utilities MenuUse the Utilities menu to troubleshoot printer probl

Page 17 - Printing a Poster

* Factory default settingOff*OnTo exit Hex Trace, turn off the printer.Print QualityTest PagesHelp isolate print quality problems, such as streaking.

Page 18 - Printing on Letterhead

Maintaining Your Printer Ordering Supplies Storing Supplies Replacing the Toner Cartridge Replacing the Imaging Drum Cleaning the Printhead LensO

Page 19 - Canceling a Print Job

For best results, store print media in an environment where the temperature is approximately 21°C (70°F) and therelative humidity is 40%.Store cartons

Page 20

When the Toner low light sequence appears, or when you experience faded print, remove the toner cartridge. Firmlyshake it side-to-side and front-to-ba

Page 21 - Operator Panel Menus

7. Close the front cover.Replacing the Imaging DrumYou can determine approximately how full the imaging drum is by printing the printer settings conf

Page 22 - Setup Menu

2. Pull the toner cartridge assembly out of the printer by pulling on the toner cartridge handle.NOTE: Do not press the button on the toner cartridge

Page 23 - Utilities Menu

Finding InformationWhat are youlooking for?Find it hereDrivers for myprinterMy User'sGuideDrivers and Utilities CDIf you purchased your Dell comp

Page 24

7. Install the toner cartridge assembly into the printer by aligning the blue arrows on the guides of the toner cartridgewith the blue arrows in the

Page 25 - Maintaining Your Printer

Place the toner cartridge assembly on a flat, clean surface.4. Locate the glass printhead lens, which is located within the recessed area in the top

Page 26 - Replacing the Toner Cartridge

Operator Panel Lights Common Light Sequences Secondary Error Light Sequences Paper Jam Secondary Light Sequences Printer StatusThe operator panel

Page 27

Secondary Error Light SequencesWhen the Error and Continue lights are both on, a secondary error has occurred. Press the Continue button twice to

Page 28 - Replacing the Imaging Drum

Printer StatusReady/Power SaverThe printer is ready to receive and process data.The printer is in Power Saver mode.BusyThe printer is busy receiving a

Page 29

The printer is waiting until a print timeout occurs, or until it receives additional data.Flushing/Resolution ReducedThe printer is flushing corrupted

Page 30 - Cleaning the Printhead Lens

Troubleshooting Basic Problems Print Quality Problems Error Recovery Calling for ServiceBasic ProblemsUse the following information to find soluti

Page 31

Wait to see if the lights come on. This may take a few seconds.Ensure that the power cable is firmly plugged in at the back of the printer and at the

Page 32 - Operator Panel Lights

3. Remove any jams in the area behind the toner cartridge assembly.4. Lift the flap at the front of the printer, and remove any jams beneath the flap.

Page 33

Print is too light.The Toner Darkness1 setting is too light.You are using paper that does not meet the printer specifications.The toner cartridge is l

Page 34 - Printer Status

Latest driversfor my printerAnswers totechnicalservice andsupportquestionsDocumentationfor my printerDell Support website: support.dell.comThe Dell Su

Page 35 - Not Ready

Replace the fuser.2Streaked vertical lines appear on the page.Toner is smeared before fusing to the paper.The toner cartridge is defective.Try the fol

Page 36 - Troubleshooting

Call for service.Toner rubs off the paper easily when you handle the sheets.The Paper Texture setting is wrong for the type of paper or specialty medi

Page 37 - You have a paper jam

Printed pages are blank.The toner cartridge is empty or defective.Replace the toner cartridge.Printed pages are solid black.The toner cartridge is def

Page 38 - Print Quality Problems

NOTE: Although you can use Tray 1 or Tray 2 to print the first side of the duplex job, only use Tray 1 to printthe second side.4. Replace Tray 1.5. Pr

Page 39 - Print is too light

To cancel the print job, press the Cancel button .To prevent this error in the future:Install additional memory.Simplify the job. Reduce the complexi

Page 40

84 Imaging Drum Life WarningTo continue printing, press the Continue button .Print a Printer Settings Configuration Sheet to determine the imaging dr

Page 41

correctly installed.5. Close the front cover.6. Press the Continue button .NOTE: The printer reprints the pages that caused the paper jam.201 Paper Ja

Page 42 - Error Recovery

5. Close the front cover.6. Press the Continue button .NOTE: The printer reprints the pages that caused the paper jam.202 Paper Jam — Open Rear DoorTh

Page 43

3. Close the rear exit.4. Press the Continue button .NOTE: The printer reprints the pages that caused the paper jam.232 Duplex Paper Jam — Remove Tray

Page 44

5. Press the Continue button .NOTE: The printer reprints the pages that caused the paper jam.234 Paper Jam — Check DuplexThere is a paper jam in the

Page 45 - 88 Toner Low

Software Overview Dell Toner Management System™ Status Monitor Center Dell Local Printer Settings Utility Set IP Address Utility Dell Printer Sof

Page 46

2. Remove the jammed paper.3. Close the rear exit.4. Press the Continue button .NOTE: The printer reprints the pages that caused the paper jam.5. Repl

Page 47

2. Insert a blank sheet of paper in the manual feeder.3. Press the Continue button .Calling for ServiceBefore calling for service, check the following

Page 48

Installing Optional Hardware Installing the 550-Sheet Optional Drawer Configuring the Paper Trays Installing an Optional Memory CardInstalling the

Page 49 - 234 Paper Jam — Check Duplex

b. Click Dell Printers.c. Click Dell Laser Printer 1720.2. Click Dell Local Printer Settings Utility.3. Select your Dell Laser Printer 1720.4. Cl

Page 50 - 242 Paper Jam — Check Tray 2

If Ask Printer is unavailable, follow these steps:1. In the Available Options list, click 550-sheet tray.2. Click Add.3. Click OK, and then close t

Page 51 - Calling for Service

2. Open the rear exit.3. Open the side cover by pressing the two detents on the front right side of the machine and swinging the coverback.4. Remov

Page 52 - Installing Optional Hardware

8. Push the memory card firmly into the connector until the latches on both ends of the connector snap into place.It may require some force to fully

Page 53

SpecificationsOverview Operating System SupportEnvironmental Specifications Print Media GuidelinesNoise Emissions Levels Media Types and SizesEmulatio

Page 54

Emulation, Compatibility, and ConnectivityMIB CompatibilityA Management Information Base (MIB) is a database containing information about network devi

Page 55

Microsoft Windows NT 4.0Microsoft Windows NT 4.0 ServerMicrosoft Windows 2000 Advanced ServerMicrosoft Windows 2000 ServerMicrosoft Windows 2000 Profe

Page 56

a. Click ® Programs.b. Click Dell Printers.c. Click Dell Laser Printer 1720.2. Click Printer Supplies Reorder Application.The Ordering Supplies d

Page 57 - Specifications

Media Types and SizesCablesYour printer interconnection cable must meet the following requirements:CertificationsUSB-IFSource Media and Size Weight Ca

Page 58 - Operating System Support

Loading Paper Loading the 250-Sheet and 550-Sheet Paper Trays Loading the Manual Feeder Using the Rear ExitLoading the 250-Sheet and 550-Sheet Pape

Page 59 - Print Media Guidelines

3. Flex a stack of paper back and forth. Straighten the edges on a level surface.4. Load the paper in the tray with the print side facing down.Ensur

Page 60 - Certifications

7. Extend the paper support on the output bin.Loading the Manual FeederThe manual feeder is located at the front of your printer and can only feed on

Page 61 - Loading Paper

Load letterhead facing up, with the top of the sheet entering the printer first.If you experience problems with paper feed, turn the paper around.Usin

Page 62 - 6. Replace the tray

Appendix Dell Technical Support Policy Contacting Dell Warranty and Return PolicyDell Technical Support PolicyTechnician-assisted technical support

Page 63 - Loading the Manual Feeder

Warranty and Return PolicyDell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new inaccordan

Page 64 - Using the Rear Exit

Setting up for Local Printing Windows® Macintosh LinuxWindows®Some Windows operating systems may already include a printer driver that is compatibl

Page 65 - Appendix

b. Double-click Printers and Other Hardware.c. Double-click Printers and Faxes.For Windows XP (Classic Start menu): Click Start® Settings® Printers

Page 66 - Warranty and Return Policy

2. Select Additional Software Installation - Install the printer support software, and then click Next.3. Select the check boxes next to the printer

Page 67 - Setting up for Local Printing

Paper Type1Custom Types2Substitute SizePaper Texture3Paper Weight3FINISHING MENUDuplexDuplex BindCopiesBlank PagesCollationSeparator SheetsSeparator S

Page 68

The software is installed on the computer.g. Quit the installer when it is finished.2. Open Desktop Printer Utility, usually located in Applications

Page 69 - Macintosh

Licensing Notice BSD License and Warranty statements GNU LicenseThe printer resident software contains:Software developed and copyrighted by Dell an

Page 70

PreambleThe licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNUGeneral Public License is in

Page 71 - Licensing Notice

terms, do not apply to those sections when you distribute them as separate works. But when you distribute the samesections as part of a whole which is

Page 72

9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time.Such new versions will be simi

Page 73

to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish);that you receive source code or

Page 74

act of running a program using the Library is not restricted, and output from such a program is covered only if itscontents constitute a work based on

Page 75

If such an object file uses only numerical parameters, data structure layouts and accessors, and small macros and smallinline functions (ten lines or

Page 76

11. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited topatent issues), conditions ar

Page 77

Setting up for Network Printing Print and Check the Network Setup Page Windows® Install the Shared Printer on Client Computers Macintosh LinuxPri

Page 78

Set IP Address UtilityUse the Status Monitor Center to manage multiple Status Monitors.The Set IP Address Utility lets you set up an IP address and ot

Page 79 - Supported Printer Drivers

Direct Attachment With a Network Cable (Using a Print Server)A print server is any designated computer that centrally manages all client print jobs. I

Page 80

2. When the Drivers and Utilities CD screen appears, click Network Installation - Install the printer for use on anetwork, and then click Next.3. Se

Page 81

If you do not see your printer listed, click Refresh List to refresh the list, or click Manual Add to add a printer tothe network.7. Click Next.8. F

Page 82 - Shared Printing

For Windows Vista (default Start menu):a. Click ® Control Panel.b. Click Hardware and Sound.c. Click Printers.2. Right-click your printer.3. Cli

Page 83 - Point and Print

Wait for the software information to copy from the print server computer to the client computer, and for a newprinter object to be added to the Printe

Page 84 - Peer-to-Peer

4. Select the network printer from the Shared printers list. If the printer is not listed, type the path of the printer inthe text box. For example:

Page 85

e. Select a destination for the installation, and then click Continue.f. Click Install on the Easy Install screen.g. Enter the administrator passwo

Page 86

e. Select a destination for the installation, and then click Continue.f. Click Install on the Easy Install screen.The software is installed on the c

Page 87

LinuxPrinter software packages and installation instructions are available on the Drivers and Utilities CD.To launch the installation instructions for

Page 88

Installation status of an output tray (printer options)User-defined paper sizes (custom papers)Simple text and watermarksOverlay referencesFont refere

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