Dell V515w All In One Wireless Inkjet Printer User Manual

Dell V515w User's GuideApril 2009 www.dell.com | support.dell.comMachine type(s):4443Model(s):2dw, 6dw

What are you looking for? Find it hereHelp using the printer software Windows HelpOpen a printer software program or application, andthen click Help.C

4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paperexit tray.Warning—Potential Damage: Usi

TroubleshootingBefore you troubleshootUse this checklist to solve most printer problems:• Make sure the power cord is plugged into the printer and int

• “Printer is printing blank pages” on page 105• “Printer is busy or does not respond” on page 105• “Cannot delete documents from the print queue” on

2 Remove the printhead.3 Wipe the printhead contacts using a clean, lint-free cloth.4 Reinsert the printhead.Note: If removing and reinserting the pri

CHECK THE USB CONNECTION1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.2 Firmly plug the square end of the

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.The USB port is marked with a USB symbol.REMOVE AND REINSTALL TH

Cannot delete documents from the print queueIf you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the comp

1 Press to turn off the printer.2 Check the paper tray or lift the scanner unit to check for jammed paper.3 Firmly grasp the paper, and then gently

2 Firmly grasp the paper, and gently pull it out.3 Close the ADF door.4 Press .Paper or specialty media misfeedsThese are possible solutions if paper

SELECT THE BORDERLESS PRINT FEATURE1 With a document or photo open, click File  Print.2 Click Properties, Preferences, Options, or Setup.3 From the P

Understanding the parts of the printer58913121011123467Use the To1 Paper support Load paper.2Wi-Fi indicator Check wireless status.3 Memory card slots

Computer slows down when printingThese are possible solutions. Try one of the following:IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CA

USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGEMAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND INTHE CORRECT CORNE

MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTERFax troubleshooting• “Fax troubleshooting checklist” on page 112• “Cannot send

Cannot send faxesIf the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:MAKE SURE THAT YOU HAVE REGI

To make sure that error correction is enabled:1 From the printer control panel, press .2 Press the arrow buttons to scroll to Fax Setup, and then pre

Cannot receive faxesIf the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:MAKE SURE THAT YOU HAVE C

To retrieve the correct code:1 From the printer control panel, press .2 Press the arrow buttons to scroll to Fax Setup, and then press .3 Press the

Error Message: What it indicates: Possible solutions:Unsupported CompressionThe fax modem of the receiving faxmachine does not support datacompression

Error Message: What it indicates: Possible solutions:No AnswerAuto Answer may have been turnedoff on the receiving fax machine.• Verify the number, an

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.The USB port is marked with a USB symbol.CHECK THE NETWORK CONNE

123456789Use the To1 Top cover Access the scanner glass.2Scanner glass Scan and copy photos and documents.3 Security slot Install an anti-theft cable

• “The Continue button is unavailable” on page 123• “Cannot print and there is a firewall on the computer” on page 124• “Wi-Fi indicator light is not

3 Press the arrow buttons to scroll to Reset Network Adapter Defaults, and then press .4 Press the arrow buttons to scroll to Yes, and then press .T

d On the main page, click Wireless or any other selection where settings are stored. The SSID will be displayed.e Write down the SSID.Note: Make sure

The Continue button is unavailableTry the following solutions in the order they appear until the Continue button becomes active and can be clicked:CHE

Notes:• When you get to the Software Already Installed screen, make sure you select Install a printer.• If you have already set up your printer, selec

Wi-Fi indicator light is green but the printer does not print(Windows only)If you have completed the configuration for wireless printing and all of th

5 Click the Ports tab.6 Locate the selected port. The selected port has a check beside it in the Port column.7 If the Description column of the select

MOVE YOUR PRINTERMove the printer closer to the wireless access point (wireless router). Although the possible distance betweendevices in 802.11b or 8

If you are using WPA securityA valid WPA passphrase is:• From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive.or• Ex

d Select the appropriate connection from the ones shown.e Right-click the connection, and then click Repair.MAKE SURE YOUR COMPUTER CAN COMMUNICATE WI

Ordering and replacing suppliesReplacing ink cartridgesMake sure you have a new ink cartridge or cartridges before you begin. You must install new car

Wireless print server not installedYou may see a message during installation indicating that the printer does not have a wireless print server install

• Temporarily turn off any unnecessary wireless devices on your network and pause any network-intensiveactivities, like large file transfers or networ

Communication with printer lost when connected to Virtual PrivateNetwork (VPN)You will lose your connection to a wireless printer on your local networ

CHANGE THE CHANNEL THE WIRELESS ROUTER USESYou can sometimes eliminate interference from unknown sources by changing the channel your wireless routeru

CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTERSome wireless routers have documented defects that were identified and resolved by the manufacturers. V

IndexAad hoc SSID 84WEP 84ad hoc network 92ad hoc wireless network adding a printer 86creating using Windows 84additional computers installing wi

partial document or photoscans 111poor scanned image quality 110scan not successful 111scanning takes too long or freezesthe computer 111copy job

receiving automatically 72receiving manually 73rings 75scheduling 77sending a broadcast faximmediately 71sending using the controlpanel 71setup

finding IP address of printer 97IP addresses 97no wireless network 84nothing happens when memorycard is inserted 118Oon-hook faxing 77Ppage does

last page first 32multiple pages on one sheet 32network setup page 81on both sides of the paper 34photos from digital camera usingDPOF 41photos f

4 Remove the new cartridges from the foil, and then remove the protective cap from each of the ink cartridges.Install the black ink cartridge and then

switching from USB to wireless 87switching from wireless to USB 87TTCP/IP 97technical support 101temporary settings changing into default 20tips

creating an ad hoc network usingWindows 84information needed for setting upwireless printing 81installing printer on(Windows) 82interference 94res

Recycling Dell productsTo return Dell products to Dell for recycling:1 Click or Start.2 Click All Programs or Programs, and then select the printer

Using the printer control panel buttonsand menusUsing the printer control panelThe following diagrams explain the sections of the printer control pane

Use the: To6DisplayNote: The display is turned off in Power Saver mode.View:• Printer status• Messages• Menus7Arrow buttons Choose a menu or submenu i

Use the: To3 DialtoneDial the telephone number manually using the keypad before sending the fax.4 Color/Black Switch to color mode or black-and-white

Photo menuEasy Photo• Print– Last Photo– All Photos– Date Range– Photo Number• Paper Size• Photo SizePrint Photos• Print– Last Photo– All Photos– Date

TrademarksInformation in this document is subject to change without notice.Reproduction in any manner whatsoever without the written permission of Del

Changing temporary settings into new defaultsettingsThe following menus revert to default settings after two minutes of inactivity or after the printe

4 Press the arrow buttons to scroll to Never, and then press .5 Press until you exit Setup, or press another mode button.Changing the Power Saver t

Saving energy with Eco-ModeThe Eco-Mode feature optimizes energy efficiency and saves money.When Eco-Mode is enabled, the printer automatically switch

Using the printer softwareMinimum system requirementsThe printer software requires up to 500 MB of free disk space.Supported operating systems• Micros

Use the ToAdobeTM Photo Album Starter EditionView, manage, and edit photos.Dell Toolbar(referred to as Toolbar)Print, scan, or convert local files fro

Updating the printer software (Windows only)Checking for software updates1 Click or Start.2 Click All Programs or Programs, and then select the prin

Loading paper and original documentsLoading paper1 Fan the paper.2 Center the paper on the paper support.3 Adjust the paper guides so they rest agains

Load up to: Make sure that:25 sheets of heavyweight matte paper• The print side of the paper is faceup.• The paper guides rest against the edges of th

Load up to: Make sure that:25 greeting cards, index cards, postcards, or photo cards• The print side of the card is faceup.• The paper guides rest aga

• If you want to set the default photo print size:a Press the arrow buttons to scroll to Defaults, and then press .b Press to select Photo Print Si

ContentsSafety information...7About your printer...

3 The document feeds into the ADF.Loading paper and original documents30

PrintingTips for printing• Use the appropriate paper for your print job.• Select a higher print quality for better prints.• Make sure there is enough

4 Click OK to close any printer software dialogs.5 Click OK or Print.Printing pages in reverse orderBy default, the first page is printed first. If yo

3 Select and print the document:If the printer is using a USB connectiona Press the arrow buttons to select the file name of the document that you wan

Printing labels1 Load the label sheets in the printer.2 Send the print job:a With a document open, click File  Print.b Click Properties, Preferences,

4 From the 2-Sided Printing section, select Manual.Note: The Print Instruction Page to Assist in Reloading item is selected automatically.5 Click OK.

Working with photosUsing a memory card or flash drive with the printerMemory cards and flash drives are storage devices frequently used with cameras a

Supported memory cards and file typesMemory Card File Type• Secure Digital (SD)• Micro Secure Digital (with adapter) (Micro SD)• Mini Secure Digital (

7 Press the Color/Black button to set a color or black-and-white print.When you select color or black-only printing, the light near your choice comes

Printing photos from a PictBridge-enabled digital cameraPictBridge is a technology available in most digital cameras that lets you print directly from

Printing basic documents...

5 Press the arrow buttons to select the paper size, paper type, photo size, and layout of the photos that you wantto print. Press each time you make

Printing photos from a digital camera using DPOFIf your camera supports Digital Print Order Format (DPOF), then you can specify which photos to print,

• The Bluetooth-enabled device you are using requires users to set up a Bluetooth connection on every print job.For more information, see the document

Setting the Bluetooth security level1 Insert a Bluetooth USB adapter into the USB port.Bluetooth Dongle Connected appears on the display.Note: A Bluet

1 Insert a USB Bluetooth adapter into the USB port.Bluetooth Dongle Connected appears on the display.Warning—Potential Damage: Do not touch cables, an

3 Press Enter, or click OK.The printer folder opens.4 Right-click the printer, and then select Set as Default Printer.Changing the printing modeTo con

5 Resume the print job:• If you want to resume a particular print job, then right-click the document name, and then select Resume.• If you want to res

CopyingADF Scanner glassUse the ADF for multiple-page documents.Note: The ADF is available only on selected models. If youpurchased a printer without

3 From the printer control panel, press .4 Press until Photo Reprint appears.5 Press the arrow buttons to scroll to Yes, and then press .6 Press t

Making a copy lighter or darker1 Load paper.2 Load an original document faceup into the ADF or facedown on the scanner glass.3 From the printer contro

Faxing FAQ...

Repeating an image on one pageYou can print the same page image multiple times on one sheet of paper. This option is helpful when creating itemssuch a

4 Press the left or right arrow button to select the number of copies, and then press the Color/Black button to seta color or black-and-white copy.Whe

ScanningADF Scanner glassUse the ADF for multiple-page documents.Note: The ADF is available only on selected models. If youpurchased a printer without

7 Press the arrow buttons to select the resolution quality and the original image size. Press each time you makea selection.8 Press to start scann

The scan is complete when the photo editing application you selected in step 6 opens on the destination computer,and the scan appears within the appli

3 Click All Programs or Programs, and then select the printer program folder from the list.4 Select Printer Home.5 Choose your printer from the printe

To learn how PINs get assigned to network computers, see the Help for the printer software associated with youroperating system.What is an application

FaxingCAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this productor make any electrical or cabling connectio

Setup 2: Printer is sharing the line with an answering machineConnected to the same telephone wall jackEXTLINEEXTLINEPHONELINEConnected to different w

• If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you setthe correct ring pattern for the print

6

Scenario 2: Digital Subscriber Line (DSL)Follow this setup if you have a Digital Subscriber Line (DSL).EXTLINEEXTLINEA Digital Subscriber Line splits

Scenario 3: VoIP telephone serviceFollow this setup if you have telephone service from a Voice over Internet Protocol (VoIP) provider.Tips for this se

Scenario 4: Digital telephone service through a cable providerSetup 1: Printer is connected directly to a cable modemFollow this setup if you normally

Setup 2: Printer is connected to a wall jack; cable modem is installed elsewherein the houseFollow this setup if your cable provider activated the wal

Connecting the printer to a non-RJ-11 wall jackTo set up the printer for faxing, connect the printer to the RJ-11 adapter that comes with the printer,

If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrapplug and plug the device into the port

EXTLINEEXTLINEConnecting the printer to a wall jack in GermanyThe German wall jack has two kinds of ports. The N ports are for fax machines, modems, a

Connect the printer to any of the N ports.EXTLINEPHONELINENFNEXTLINEEntering your user informationYour user information includes your name or your com

4 Press again to select On.5 During the initial setup of your printer, you were prompted to enter the date and time. If you have not enteredthis inf

3 Configure the fax settings using the selections in the menu:From here You canAddress Book Set up, view, or print the Address Book.Reports• Print act

Safety informationConnect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.Do not place or use t

Creating a contact listYou can create a contact list using the Address Book in the printer control panel or the phone book in the fax software.If you

5 To add a fax group:a Press to select Add.b Using the keypad, enter any number from 90 to 99, and then press .c Enter a fax number in the Enter Nu

3 If you want to send a fax to a single recipient, then press .If you want to send a fax to a group of numbers (broadcast fax), press the arrow butto

When the number of rings you set is detected, the printer automatically receives the incoming fax.Warning—Potential Damage: Do not touch the cables or

To set up the fax:1 Connect the printer to the telephone line. For more information, see “Setting up the printer to fax” on page 57.2 Configure the fa

If the printer is connected to the same telephone line with an answering machine, then you must set Auto Answerto On so that you can receive both your

Make sure the printer is connected properly to the telephone line1 While the printer is connected to a telephone line through the port on the back o

If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This settinglets you receive both voice

3 When prompted, enter the fax number of the recipient, and then press .How do I know that the fax was sent successfully?You can set the printer to p

When you enable this option, all the faxes that you receive are automatically forwarded until you disable it.To disable fax forwarding, return to the

About your printerThank you for choosing this printer!We've worked hard to make sure it will meet your needs.To start using your new printer righ

NetworkingInstalling the printer on a wireless networkWireless network compatibilityYour printer contains an IEEE 802.11g wireless print server. Your

Every device on the wireless network must use the same WPA passphrase. WPA security is an option only oninfrastructure networks with wireless access p

Installing the printer on a wireless networkBefore you install the printer on a wireless network, make sure that:• Your wireless network is set up and

Special wireless installation instructionsThe following instructions apply to customers outside of North America who are using a wireless broadband bo

7 Type the IP address you want to assign to the printer in the IP Address field.8 Click the Submit button.The Submitting Selection message appears.To

6 Follow the instructions in the “Set up a wireless ad hoc network” wizard. As part of the setup:a Create a network name or SSID for the network betwe

13 In the Network Name (SSID) box, type the name you want to give your wireless network.14 Write down the network name you chose so you can refer to i

Configuring the printer wirelessly using WPS (Wi-Fi ProtectedSetup)Wi-Fi Protected Setup (WPS) is a method of configuring computers and printers on a

3 Press Enter, or click OK.The printer folder opens.b Right-click the name of your printer.c Click Sharing.d From the Sharing tab, select Share this p

Look for any of these identifier marks to check if your device is WPS certified:You can find these WPS logos on the side, back, or top of your access

• Clean the printhead. Before replacing and recycling your ink cartridges, try using the “Clean Printhead” and“Deep Clean Printhead” features. These f

How do I find out what type of security my network is using?You must know the WEP key or WPA passphrase and the type of security (WEP, WPA, or WPA2) u

Scenario 2: Wireless network with Internet access•All computers and printers connect to the network using a wireless access point or wireless router.•

The installation cable connects to a rectangular USB port on the installing computer and the square USB port on theprinter.How do I attach the install

In infrastructure mode, all devices on a wireless network communicate with each other through a wireless router(wireless access point). Devices on the

How can I improve wireless signal strength?A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If th

How can I make sure my computer and printer are connected to thesame wireless network?If the printer is not on the same wireless network as the comput

While it is possible to change the MAC address of a network device, it is not common practice to do so. For this reason,MAC addresses are considered p

What is TCP/IP?Networks are able to function because computers, printers, and other devices are able to send data to each other,either through cables

Maintaining the printerMaintaining ink cartridgesChecking ink levelsUsing the printer control panel1 From the printer control panel, press .2 Press t

4 Select Printer Home.5 Choose your printer from the printer drop-down list.6 From the Maintenance tab, click Align cartridges.7 Follow the instructio