Dell 3010cn Color Laser Printer User Manual

Understanding Printer Menus  When your printer is configured as a network printer available to a number of users, the access to the Configure menus

TCP/IP  Purpose:  To specify the TCP/IP settings.  The change becomes effective after the printer is turned off and then on again.  Values: Proto

Operator Panel  Using the Operator Panel Buttons Printing a Panel Settings Page Using the Operator Panel Buttons  The printer operator panel ha

Troubleshooting  Troubleshooting Guide  This section consists of the following instructions.  Configuration of your printer instructions  User Se

Basic Printer Problems  Some printer problems can be easy to resolve. If a problem occurs with your printer, check each the following:  l If a messa

Print Quality Problems  Flex print media before loading it in any of the sources. Make sure the print media is loaded correctly. Make sure the width

"Paper Type." · Verify that the print media is within the printer specifications. See "Print Media Supported." Toner spots appe

Option Problems  If an option does not operate correctly following installation or stops working:  l Turn off the printer, wait for 10 seconds, and

 Condensation has occurred inside the printer.  l Using the operator panel, set the time the printer is in the power saver mode to 60 minutes, and t

Setup printing Letter Plain 1 from Multipurpose Feeder 1. On the printer operator panel press MENU. 2. Press to get to Tray Settings. 3. Press t

1. On the printer operator panel press MENU. 2. Press to get to Tray Settings. 3. Press to select Tray Settings. 4. Press to get to Paper Siz

1. On the printer operator panel press MENU. 2. Press to get to Tray Settings. 3. Press to select Tray Settings. 4. Press to get to Paper Siz

IP Filter  Purpose:  To specify the reception of data from certain IP addresses for blocking. You can set up to five IP addresses.  The change beco

2. Press to get to Tray Settings. 3. Press to select Tray Settings. 4. Press to get to Paper Size. (ONLY ON 3x00cn) 5. Press to select Pap

2. Press to get to Tray Settings. 3. Press to select Tray Settings. 4. Press to get to Paper Size. (ONLY ON 3x00cn) 5. Press to select Pape

3. Press to get to Tray Settings. 4. Press to select Tray Settings. 5. Press to get to Paper Size. 6. Press to select Paper Size. 7. Pr

Configuration USB Printing  A local printer is a printer attached to your computer or a print server using a USB.  Installing Printer Drivers  Conn

4. For local installation, select Local Installation - Install printer on this computer, and then click Next. For remote installation: a. Select Re

Troubleshooting Instructions  Use the Customer Mode to locate the unit in the printer that causes a problem. Diagnostic Menu Map (Customer Mode) 1.

Testing "Toner Pallets Check" or "Contamination Check"  "Toner Pallet Check" and "Contamination Chk" are used

3. Grab the drum cartridge by the handle, and pull it up and out.  Installing the New Drum Cartridge 1. Remove the protective sheet from the drum

3. Pull down the lever on the right to lock the drum cartridge in place.  4. Close the top cover.  How to install the Toner Cartridge  In add

3. Press until the desired toner to replace appears, and press . Replacing the Used Toner Cartridge 1. Grab the notch in the front door and pu

Change Password  Purpose:  To set a password to limit access to the menus.  Values: Setting of Panel Lock  This feature prevents unauthorized per

5. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.  6. To insert the toner cartrid

7. If replacing just one toner cartridge, close the front door and you are finished.  8. Repeat steps 1 through 4 when inserting the remaining c

3. Hold the cleaning rod and push the rod in and pull out once to clean inside the printer.  4. Push the slide bar back to its original position.

5. Press until Off appears, and then press .

Installing a Memory Card   Your printer supports 128, 256, and 512 MB additional memory cards. 1. Make sure that the printer is turned off. 2. Re



Print Media Guidelines  Print media is paper, transparencies, labels, envelopes, coated paper among others. Your printer provides high-quality print

 Most high-quality xerographic paper is made from 100% chemically pulped wood. Paper containing fibers such as cotton possess characteristics that ca

 l Flex paper back and forth, and then fan them. Straighten the edges of the stack on a level surface.  l When curl is excessive, with plain pa

Pre-punched paper brands can differ in the number and placement of holes and in manufacturing techniques.  To select and use pre-punched paper:  l

Use the Tray Settings menu to define the print media loaded in each tray. Paper Type  Purpose:  To specify the type of paper loaded in each tray. 

l Are stuck together or damaged in any way l Contain windows, holes, perforations, cutouts, embossing l Use metal clasps, string ties, or metal fo

For proper print media storage, the following guidelines help avoid media feeding problems and uneven print quality.  l Forbestresults,storeprint

Setup Paper Type Paper type Weight (gsm) Remarks Plain1 60-80 - Plain2 81-105 - Covers1 106-163 - Covers2 164-216 - Coated1 106-163 BJP (Bubble Jet Pr

Understanding Your Printer Software   Use the Drivers and Utilities CD that came with your printer to install a combination of software programs, d

l Watermarks   If you want to install the printer driver with the same settings to multiple computers running the same operating system, create a

Setting Up Shared Printing  Point and Print Peer-to-Peer  You can share your new printer on the network using the Drivers and Utilities CD that

1. Click Start ® Settings ® Printers. 2. Click Add Printer to launch the Add Printer wizard. 3. Click Network Print Server. 4. Select the network p

Loading Print Media  Proper print media loading helps prevent jams and ensures trouble-free printing.  Before loading print media, identify the rec

3. Insert the print media into the feeder with the recommended print side face up.  4. Slide the width guides until they rest lightly against the

 To load envelopes that are under 8.66 inches (220 mm) in width, insert the envelopes with the flaps open and toward the front of the printer, with

*1 Denotes country-specific factory default values. *2 Available for the optional 250-sheet tray module only. *3 Available for the optional 250-sheet

2. Slide the width guides to the edge of the tray. The width guides should be fully extended.  3. Squeeze the length guide and slide it to the fr

7. Insert the tray. 8. If you load any print media into the tray, configure the Paper Type and Paper Size settings for that tray according to the m

The center output tray holds up to:  l 250 sheets (20 lb (75 g/m2)) of plain paper: or  l 20 sheets of transparency: or  l 20 sheets of label:

Printer Specifications  OS Compatibility Dimensions Memory Page-description Language (PDL)/Emulation, Operating System, and Interface Cart

 A Management Information Base (MIB) is a database containing information about network devices (such as adapters, bridges, routers, or computers). T

 2 10/100Base-Tx Ethernet CAT-5E

Maintaining Your Printer  Periodically your printer requires you to complete certain tasks to maintain optimum print quality. If several people are

Your Service Tag number is located inside the front door of your printer. b. Click Visit Dell printer supplies ordering web site. 3. If ordering

2. To remove the used drum cartridge, push up the lever on the right side of the printer.  3. Grab the drum cartridge by the handle, and pull it

 3. Pull down the lever on the right to lock the drum cartridge in place.  4. Close the top cover.  Replacing the Cleaning Pad 1. Pull out th

 Use the Basic Settings menu to configure the basic printer settings. Power Saver Time  Purpose:  To specify the amount of time the printer waits a

2. Pull the cleaning rod until the cleaning pad comes out of the printer.  3. Push the two tabs on the cleaning pad inward to remove the pad. 

 7. Close the front door. Replacing the Toner Cartridge  In addition to the toner level indicator that appears each time you send a job to print,

3. Hold the toner cartridge and pull out the cartridge.  Installing the New Toner Cartridge 1. Make sure the color of the toner cartridge matches

 Inserting the cartridge a. Guide the cartridge until it snaps into place.  b. Push down the handhold to lock the cartridge in place.  4.

Cleaning Inside the Printer  A cleaning rod for cleaning inside the printer is installed on your printer. 1. Open the front door.  2. Pull out the

Installing the Optional Tray Module   l Optional 250-sheet tray modules attach under the printer and up to two additional trays can be added.  l

6. Attach the trays together by installing the optional tray you just removed on top and inserting the two screws provided. Tighten the screws until

9. Replace all trays and load the paper.  10. Turn on the printer. 11. Print a Printer Settings page to verify the optional 250-sheet tray module

Appendix  Dell Technical Support Policy Contacting Dell Warranty and Return Policy Dell Technical Support Policy  Technician-assisted technic

Printer Settings   You can change most printer settings from your software program or printer driver. If your printer is attached to the network, y

Panel Language  Purpose:  To determine the language of the text on the operator panel screen.  Values: Auto Log Print  Purpose:  To specify whet

Each menu item has a list of values for the menu item. A value can be: l A phrase or word to describe a setting l A numerical value that can be chan

3. Press until Network appears, and then press or . 4. Press until Init NVRAM appears, and then press or . 5. The Init NVRAM Are you su

Clearing Jams  Careful selection of appropriate print media and proper loading allow you to avoid most jams. See "Print Media Guidelines"

Removing Print Jams Near the Fuser Unit 1. Open the BTR cover.  2. Open the paper cover.  CAUTION: Do not attempt to clear any jams using to

3. Press the levers on both sides and remove any jammed print media.  4. Return the levers to their original positions. 5. Close the paper cover.

4. Push down the levers on the both sides. 5. Close the paper cover. Removing Print Jams From the Print Media Pickup Area 1. Remove the print medi

5. Close the cover. Removing Print Jams From the Print Media Source 1. Pull the tray halfway out.  2. Remove the print media depending on how it

 NOTE: To resolve the message displayed on the operator panel, you must clear all print media from the print media path.

Connecting Your Printer  Choosing the Right Cable Connecting the Printer Locally Connecting the Printer to the Network Choosing the Right Cabl

1. Make sure the printer, computer, and any other attached devices are turned off and unplugged. 2. Connect the printer to the computer using a USB c

Banner Sheet  Purpose:  To specify the position of banner sheet, and also specify the tray in which the banner sheet is loaded.  Values: *1 Only d

Turn On the Printer 1. Plug one end of the printer power cable into the socket at the back of the printer and the other end into a properly grounde

The Ready to Print appears. 2. Press Menu. 3. Press until Configure appears, and then press or . 4. Press until Network appears, and then p

Removing Options  If the printer location needs to change or the printer and print media handling options need to be shipped to a new location, all

5. Remove the optional 250-sheet tray module or 500-sheet tray module.  6. Replace the printer. Removing the Optional Memory Card 1. Make sure t

4. Reattach the control board cover to the printer.   For more information, see "Installing a Memory Card". 

Dell™ColorLaserPrinter3010cnUser'sGuide  Notes, Notices, and Cautions  Click the links to the left for information on the features, op

 Information in this document is subject to change without notice.  ©2006 Dell Inc. All rights reserved.  Reproduction in any manner whatsoever

Finding Information   What are you looking for? Find it here · Drivers for my printer · My User's Guide Drivers and Utilities CD

Dell Printer Configuration Web Tool  Using the Dell Printer Configuration Web Tool  One of the features of the Dell Printer Configuration Web Too

2. Press until Configure appears, and then press or . 3. Press until Reports appears, and then press or . 4. Printer Settings is display

 Specifies whether or not to use another size paper when the paper that is loaded in the specified tray does not match the paper size settings for th

Lock the operator panel with a password so that other users don't inadvertently change the printer settings you selected. Online Help  Click Hel

1. Select Internet Options from Tools on the menu bar. 2. Select Proxy server under LAN Settings in the Connections tab. 3. Do either of the followi

Right Frame  Located at the right side of all pages is the Right Frame. The contents of the Right Frame correspond to the menu that you select in the

* This item is only available when the optional memory card is installed. Printer Status  Use the Printer Status menu to check the status of consumab

 Purpose:  When printer faults occur such as running out of paper or running out of toner, the details of all alerts or indications of faults are di

 To confirm the print jobs that are being processed.  To update the screen, click the Refresh button.  Values: Completed Jobs  Purpose:  To chec

Purpose:  To display the current settings of the operator panel menus.  Values:  Reports  Purpose:  To print various types of reports and lists

Printer Settings  The Printer Settings tab includes Basic Settings, and Security Settings pages.  Basic Settings  Purpose:  To configure the basic

Printer Maintenance  Printer Maintenance tab includes Paper Density Settings, BTR Adjustments, Registration Adjustments, Init NVRAM, Clear Storage, a

 Values:  Clear Storage  Purpose:  To clear all files that are stored as Secure and Proof Print in the RAM Disk. This item is only available when

Init NVRAM  Purpose:  To initialize the NV (non-volatile) memory. After executing this function and rebooting the printer, all the menu parameters a

 Purpose:  To verify the histories of copying after turning on the printer. Print Server Settings  Use the Print Server Settings menu to set the ty

 E-Mail Alert Setup Page  Purpose:  To verify the current settings of SMTP/POP used for the e-mail feature and E-Mail Alerts feature. In this page,

 Port Settings  Purpose:  To specify whether to enable or disable printing ports and management protocol features.  Values:  TCP/IP  Purpose: 

 E-Mail Alert  Purpose:  To configure detailed settings for E-Mail Alert. This page can also be displayed by clicking E-Mail Alert in the Left Fram

*1 The default value of each items can be changed by using Dell Printer Configuration Web Tool.  IP Filter  Purpose:  To configure the detailed set

 Procedures: 1. Click the first column of Access List row 1. 2. Enter "192.168.100.10" in the Address field and "255.255.255.255"

 Purpose:  To initialize NVRAM for the network feature and reboot the printer.  Initialize the printer's NVRAM from the InitNVRAM in the Print

About Your Printer   The following illustrations show the standard Dell Color Laser Printer 3010cn, and an optional 250-sheet tray module or 500-sh

Understanding Printer Messages   The printer operator panel displays messages describing the current state of the printer and indicates possible pr

004-312 TRAY1 must be 250 sheet tray Contact Support The printer detects an incorrect configuration of the trays. Turn off the printer. Set the trays

 Purpose:  To print a list of the current user default values, the installed options, the amount of installed printer memory, and the status of prin

· BTR Cover · Paper Cover · Feeder 1 Cover · Feeder 2 Cover Error NNN-NNN relates to printer problems. YYY Is Open CarrierAlignment 093-310 Reinsert T

Ready to Print 091-402 Drum Cartridge Replace Soon Drum life warning. The drum cartridge needs to be replaced. Replace the drum cartridge. See "R

Printing  This chapter covers tips for printing, how to print certain lists of information from your printer, and how to cancel a job. Tips for Su

 There are several methods for canceling a print job. Canceling From the Printer Operator Panel  To cancel a print job after it has started printing

Printing and Deleting Held Jobs  Once held jobs are stored in printer memory, you can use the printer operator panel to specify what you want to do w

When you send a job to the printer, you can specify a password from the driver. The password must be 0 to 12 digits using the numbers 0 to 9. If you d

Installing the Toner and Drum Cartridges  Installing the Toner Cartridge Installing the Drum Cartridge Installing the Toner Cartridge  Install

5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it s

2. Remove the protective sheet from the drum cartridge.  3. To insert the drum cartridge, push up the lever on the right side of the printer. Wit

 NOTE: After installing the drum cartridge, the printer makes an adjustment for about one to two minutes. Do not turn off the printer during this t