Dell Latitude D620 User Manual download pdf (Page 86)

Hard-disk drive failure — The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see Hard 
Drive), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another 
drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see Dell Diagnostics). 
 
Hard-disk drive read failure — The hard drive may be defective. Shut down the computer, remove the hard drive (see Hard Drive), and boot the computer 
from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive 
tests in the Dell Diagnostics (see Dell Diagnostics). 
 
Insert bootable media — The operating system is trying to boot to a nonbootable CD. Insert a bootable CD. 
 
Invalid configuration information-please run System Setup Program — The system configuration information does not match the hardware configuration. 
The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program (see System Setup 
Program). 
 
Keyboard clock line failure — For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see Dell 
Diagnostics). 
 
Keyboard controller failure — For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse 
during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics (see Dell Diagnostics). 
 
Keyboard data line failure — For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see Dell 
Diagnostics). 
 
Keyboard stuck key failure — For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys 
during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see Dell Diagnostics). 
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Licensed content is not accessible in MediaDirect — DellMediaDirect™cannotverifytheDigitalRightsManagement(DRM)restrictionsonthefile,sothefile
cannot be played (see DellMediaDirect™problems). 
 
Memory address line failure at address, read value expecting value — A memory module may be faulty or improperly seated. Reinstall the memory modules 
and, if necessary, replace them (see Memory). 
 
Memory allocation error — The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the 
computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation. 
 
Memory data line failure at address, read value expecting value — A memory module may be faulty or improperly seated. Reinstall the memory modules 
(see Memory) and, if necessary, replace them. 
 
Memory double word logic failure at address, read value expecting value — A memory module may be faulty or improperly seated. Reinstall the memory 
modules (see Memory) and, if necessary, replace them. 
 
Memory odd/even logic failure at address, read value expecting value — A memory module may be faulty or improperly seated. Reinstall the memory 
modules (see Memory) and, if necessary, replace them. 
 
Memory write/read failure at address, read value expecting value — A memory module may be faulty or improperly seated. Reinstall the memory modules 
(see Memory) and, if necessary, replace them. 
 
No boot device available — The computer cannot find the hard drive. If the hard drive is your boot device, ensure that the drive is installed, properly seated, 
and partitioned as a boot device. 
 
No boot sector on hard drive — The operating system may be corrupted. Contact Dell (see Contacting Dell). 
 
No timer tick interrupt — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see Dell Diagnostics). 
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Dell Latitude D620 User Manual Page 86

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