Dell B1165nfw User's Guide download pdf (Page 270)

270

Printing quality problems

Condition Suggested solutions

Vertical lines If black vertical streaks appear on the page:

• The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and

install a new one (see "Replacing the toner cartridge" on page 74).

If white vertical streaks appear on the page:

• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page

78). If these steps do not correct the problem, contact a service representative.

Black or color background If the amount of background shading becomes unacceptable:

• Change to a lighter weight paper.

• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount

of background shading.

• Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 74).

• Thoroughly redistribute the toner (see "Redistributing toner" on page 72).

Toner smear • Clean the inside of the machine (see "Cleaning the machine" on page 78).

• Check the paper type and quality.

• Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 74).

6. Troubleshooting

1 2 ... 265 266 267 268 269 270 271 272 273 274 275 ... 299 300

No comments

Dell B1165nfw User's Guide Page 270