Dell B1165nfw User's Guide Page 274
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- Table of contents
- TROUBLESHOOTING
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Printing quality problems
Condition Suggested solutions
Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 78).
• Check the paper type and quality.
• Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 74).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids
A
Character voids are white areas within parts of characters that should be solid black:
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
• The paper may not meet paper specifications.
Horizontal stripes If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 74).
If the problem persists, the machine may require repairing. Contact a service representative.
6. Troubleshooting
- User’s Guide 1
- 4. Troubleshooting 2
- 1. Introduction 4
- Key benefits 5
- (www.Dell.com) 7
- Features by models 8
- Useful to know 10
- About this user’s guide 11
- Warning 12
- Caution 13
- Caution 16
- Machine overview 17
- Control panel overview 21
- Turning on the machine 23
- 1. Introduction 25
- Reinstalling the driver 27
- 2. Menu Overview and 28
- Basic Setup 28
- Menu overview 29
- Machine’s basic settings 35
- 1 Paper width guide 37
- 2 Tray 37
- Media and tray 38
- Envelope 41
- 1 Acceptable 42
- 2 Unacceptable 42
- Preprinted paper 43
- On the scanner glass 46
- In the document feeder 47
- Using a favorite setting 51
- Basic copying 54
- Basic scanning 59
- Basic faxing 60
- Resolution 63
- Darkness 64
- 3. Maintenance 65
- 3. Maintenance 66
- Available supplies 67
- Available maintenance parts 68
- Installing accessories 69
- Storing the toner cartridge 70
- Redistributing toner 72
- Monitoring the supplies life 76
- Setting the toner low alert 77
- Cleaning the machine 78
- Tips for avoiding paper jams 86
- Clearing paper jams 92
- Understanding the status LED 96
- Paper Jam-related messages 98
- Toner-related messages 99
- 4. Troubleshooting 100
- Tray-related messages 101
- Network-related messages 101
- Misc. messages 102
- 5. Appendix 103
- Specifications 104
- Warning 113
- Regulatory information 114
- FCC information to the user 116
- You should also know that: 120
- Important 121
- Important warning: 121
- EC Certification 122
- Wireless guidance 123
- Copyright 126
- ADVANCED 128
- 1. Software Installation 130
- Installation for Mac 131
- Reinstallation for Mac 132
- Installation for Linux 133
- Reinstallation for Linux 135
- 2. Using a Network 136
- Connected Machine 136
- Useful network programs 137
- Wired network setup 138
- Windows 141
- Click Next 142
- Add a network printer 145
- IPv6 configuration 146
- Setting IPv6 addresses 147
- Wireless network setup 148
- Items to prepare 150
- Choosing your type 150
- Re-connecting to a network 153
- Setting up Wi-Fi Direct 169
- Setting up the mobile device 169
- Other problems 172
- 3. Useful Setting Menus 174
- Print menu 176
- Copy menu 177
- Fax menu 184
- Scan menu 188
- System setup 190
- Doc Box Setup 200
- Doc Box Feature 200
- 4. Special Features 202
- 1 High 3 203
- 2 High 2 203
- 3 High 1 203
- 4 Normal 203
- Entering various characters 204
- (Back) 206
- Printing address book 208
- Printing features 209
- Printing to a file (PRN) 210
- Scan features 222
- Fax features 230
- From the control panel 241
- From the printer driver 241
- 5. Useful Management 242
- Accessing management tools 243
- 5. Useful Management Tools 244
- For Mac 245
- Utility 245
- Using Embedded Web Service 246
- Settings tab 247
- Security tab 247
- Maintenance tab 247
- Using Dell Printer Manager 248
- Device Settings 250
- Scan to PC Settings 250
- Fax to PC Settings 250
- Using Dell Printer Status 251
- Basic printing 254
- Cancelling a print job 255
- Opening more settings 255
- Basic tab Advanced tab 256
- Scanning from Windows 8 257
- Printers tab 259
- Classes tab 260
- 6. Troubleshooting 261
- Paper feeding problems 262
- Printing problems 264
- Printing quality problems 268
- Copying problems 276
- Scanning problems 277
- Faxing problems 278
- Operating system problems 280
- Glossary 285
- WPA-PSK 296
- Index 299
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