Dell 964 All In One Photo Printer User Manual

Dell™ Photo All-In-One Printer 964 User's Guide Click the links to the left for information on the features and operation of your printer. For in

Main MenuFrom this menu, you can navigate to the Copy , Photo , Fax , Scan , Setup , or Maintenance modesavailable on your printer.You can also view p

Rated AC Input90-255 VRated Frequency50/60 HzMinimum AC input90 VACMaximum AC input255 VACMaximum input current0.46 AAverage power consumptionStandby

Operating System SupportThe Dell Photo AIO Printer 964 supports:Windows XP Professional x64Windows XPWindows 2000Memory Specifications and Requirement

NOTE: Load letterhead paper with the front of the letterhead face down and thetop of the letterhead going into the printer first.20 sheets of bannerpa

The paper guides rest against the right and left edges of the cards.The paper guide rests against the bottom edge of the paper.You select Normal or Ph

100 sheets of letterheadpaperThe front of the letterhead faces down.The top of the letterhead feeds into the printer first.The paper guides rest again

Your Dell Photo AIO Printer 964 uses a Universal Serial Bus (USB) cable (sold separately).

Regulatory Notices FCC Notices (U.S. Only) IC Notice (Canada Only) CE Notice (European Union) CE Mark Notice Simplified Chinese Class A Warning

Class A is typically for business or industrial environments.Class B is typically for residential environments.Information Technology Equipment (ITE),

and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer'sinstruction manual, may cause harmful

determined by the total RENs, contact your local telephone company.The registration jack Universal Service Order Code (USOC) used by this equipment is

Paper TypeAuto Detect*PlainCoatedPhotoTransparencyCollateOff*OnLayout1 per page*4 per page9 per page16 per pageContent TypeText & Graphics*PhotoTe

CE Notice (European Union)Marking by the symbol indicates compliance of this Dell device to the EMC Directive 89/336/CEE and theLow Voltage Directiv

A "Declaration of Conformity" in accordance with the preceding directives and standards has been made andis on file at Dell Inc. Products Eu

VCCI Notice (Japan Only)Most Dell devices are classified by the Voluntary Control Council for Interference (VCCI) as Class Binformation technology equ

environment, it may cause radio interference. Install and use the equipment according to the instructionmanual.VCCI Class B ITE Regulatory MarkIf the

Class B DeviceAs this equipment has obtained EMC registration for household use, it can be used in any area includingresidential area.MIC Class B Regu

BSMI Notice (Taiwan Only)If you find a or mark on the regulatory label on the bottom, side, or back panel of yourdevice, the following section is

NOM Information (Mexico Only)The following information is provided on the device(s) described in this document in compliance with therequirements of t

Exporter:Dell Inc.One Dell WayRound Rock, TX 78682Importer:Dell Computer de México, S.A. de C.V.Paseo de la Reforma 2620 - 11° PisoCol. Lomas Altas119

In the European Union, this label indicates that this product should not be disposed of with household waste.It should be deposited at an appropriate

Na União Européia, essa etiqueta indica que o produto não deve ser descartado junto com o lixo normal. Eledeve ser depositado em uma instalação apropr

Press Select .2.Photo Mode Main MenuMenu itemSettingsView SlideShowPress Select to enter the Slideshow menu where you can specify the speed of the

In de Europese Unie geeft dit label aan dit product niet via huishoudelijk afval mag worden afgedankt. Hetmoet gedeponeerd worden bij een daarvoor ges

Dans l'Union européenne, cette étiquette indique que le produit ne doit pas être mis au rebus avec desdéchets ménagers. Vous devez le déposer dan

Στην Ευρωπαϊκή Ένωση, η ετικέτα αυτή δηλώνει ότι το προϊόν δεν πρέπει να απορρίπτεται µε τα οικιακάαπορρίµµατα. Πρέπει να τοποθετηθεί στις κατάλληλες

Nell'Unione Europea, questa etichetta indica che il prodotto non deve essere smaltito insieme ai rifiuti solidiurbani. Il prodotto deve essere de

Инструкция по обращению с отходамиэлектрического и электронного оборудования(WEEE)В пределах Европейского союза эта эмблема означает запрет на утилиза

Inom EU indikerar den här etiketten att produkten får inte slängas med hushållsavfall. Den ska lämnas in påen återvinningsstation. Information om hur

Appendix Dell Technical Support Policy Contacting Dell Warranty and Return PolicyDell Technical Support PolicyTechnician-assisted technical suppor

[email protected] (for Asian/Pacific countries only)Electronic Information [email protected] and Return PolicyDell Inc. ("Dell"

Licensing Notice The printer resident software contains:Software developed and copyrighted by Dell and/or third partiesDell modified software licensed

Photo Edit Mode MenuYou can access the Photo Edit Mode menu by selecting Edit Photo from the Photo More Options menu.Menu itemSettingsBrightnessUse th

Borderless (1 per page)One Photo Centered1 per page2 per page3 per page4 per page6 per page8per page16 per pageQualityDraftNormal*PhotoPaper TypeAuto

NOTE: You cannot fax with a DSL (digital subscriber line) or ISDN (integratedsignature digital network) unless you purchase a digital line filter. Con

Menu itemActionName SearchPress Select to enter the Phonebook Name Search menu. For more information,see Phonebook Name Search Menu .Phone NumberSea

Menu itemActionNameUse the keypad to edit the name for the contact.Fax numberUse the keypad to edit the fax number for the contact.Speed DialNumberThe

Menu itemActionNameUse the keypad to edit the name for the contact.Fax numberUse the keypad to edit the fax number for the contact.Speed DialNumberThe

Edit Fax Settings MenuYou can access the Edit Fax Settings menu by selecting Edit Fax Settings from the Fax Options menu.Menu itemSettingsQualityStand

Finding Information What are you looking for?Find it hereDrivers for my printerMy User's GuideDrivers and Utilities CDIf you purchased your Dell

Menu itemActionView History on ScreenPress Select to display the fax history on the screen.Print Sent HistoryPress Select to print a history of se

Menu itemSettingsRing VolumeOffLow*HighPick Up On1st Ring2nd Ring3rd Ring*5th RingDistinctive RingAny ring*Single RingDouble RingTriple RingAuto Answe

You can access the Dialing and Sending menu by selecting Dialing and Sending from the Fax Setupmenu.Menu itemSettingsYour FaxNumberPress Select to g

Auto FaxConversionOn* - the fax is automatically converted to be compatible with the receiving faxmachine regardless of the send settings.Off - an uns

Menu itemActionSearch CriteriaWindowUse the keypad to enter a number. The list automatically scrolls to the appropriate placein the phonebook.Blocked

1.Press Select .2.If your computer is connected to a network, select a host from the Host Selection screen and enter afour-digit PIN number, if nece

Menu itemActionChange PrinterDefault SettingsPress Select to enter the Change Printer Default Settings menu. For moreinformation, see Printer Defaul

*Factory default settingsSet Date and Time MenuYou can access the Set Date and Time menu by selecting Set Date and Time from the Printer DefaultSettin

Photo Default Settings MenuYou can access the Photo Default Settings menu by selecting Change Photo Default Settings from theSetup menu or by selectin

Fax Default Settings MenuYou can access the Fax Default Settings menu by selecting Change Fax Default Settings from theSetup menu or by selecting Fax

Express Service Code.Latest drivers for myprinterAnswers to technicalservice and supportquestionsDocumentation for myprinterDell Support WebsiteThe De

Menu itemActionView Ink LevelsPress Select to display the current ink level for each cartridge on the screen.Clean CartridgesPress Select to clean

60x80mmA610x15cmA513x18cmB5A43.5x54x65x78x108.5x11LayoutAutomatic*Borderless (one per page)One Photo Centered1 per page2 per page3 per page4 per page6

Quality/Speed settingsPaper typeBlack and Color CartridgesInstalledPhoto and Color CartridgesInstalledPlainNormalPhotoTransparencyNormalPhotoGlossy/p

2.3.Click the Print Setup tab.4.Select the paper type from the Media Type drop-down menu.5.Click OK .6.Loading PaperLoad Plain Paper Into the Paper Su

Lower the paper exit tray.4.Extend the paper exit tray stop to catch paper as it exits the printer.5.NOTE: The paper exit tray can hold up to 50 sheet

Load an Original Document Into the ADFYou can load up to 50 sheets of your original document (text side up) into the ADF for scanning, copying,and fax

3.

Printing Printing a Document Printing Photos Printing Borderless Photos Printing Photos From a PictBridge-Enabled Camera Printing Photos From a

1.Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For moreinformation, see Replacing Ink Cartridges.2.With you

6.7.NOTE: In some programs, it may also be necessary to select a borderless paper size.NOTE: Borderless printing is only performed if you are using ph

About Your Printer Understanding the Printer Parts Setting Up Your Printer Understanding the Operator Panel Operator Panel Menus Understanding t

Most digital cameras use a memory card to store photos. The Dell Photo AIO Printer 964 supports thefollowing digital media:CompactFlash Type I and IIM

NOTE: The printer supports FAT32 data format. Files stored in NTFS should be converted to FAT32data format.Viewing or Printing PhotosInsert a memory c

2.and then press Select .3.The Slideshow menu opens.Specify the speed of the slide show, and press Select .4.The printer displays each photo on th

3.On the Print Setup tab, specify the number of copies to print.4.NOTE: You must specify more than one copy in order for the Collate Copies check box

7.Printing an Image as a Multi-page PosterMake sure you have paper loaded in the paper support. For help, see Load Plain Paper Into the PaperSupport.1

Copying Copying Documents Using the Operator Panel Copying Documents Using Your Computer Copying Photos Using the Operator Panel Copying Photos U

4.Close the top cover.5.Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 964 DellAll-In-One Center.6.The Dell All-In-

2.Place your document face down on the scanner glass. Make sure the upper left corner of the front ofthe item aligns with the arrow on the printer. Fo

2.Click See More Copy Settings to:Choose a copy quality.Select the blank paper size.Select the original document size.Lighten or darken your document.

Number:Part:Description:1AutomaticDocument Feeder(ADF)Scan, copy, or fax multiple page documents and/or legal sized documents.2Printer unitUnit you li

Scanning Using the Operator Panel Using the Printer Software Scanning Photos Scanning to Your Computer Over a Network Scanning Multiple Pages or

4.NOTE: If the size of the scan (found in the lower right of the preview window) appears in red, you donot have the system resources available to perf

9.When your document has finished processing, it will open in the program you chose.Scanning to Your Computer Over a NetworkMake sure your computer is

2.The Dell All-In-One Center opens.NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. Whenyour printer is in

NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. Whenyour printer is in Scan mode, press the Start button

Adjust the brightness and contrast of your imageFor help, see the documentation that came with your graphics program.Saving an Image on Your ComputerC

4.From the What is being scanned? menu, make a selection.5.Follow the instructions on the screen to prepare the photograph or document for e-mail.6.Cl

Faxing Setting Up the Printer With Equipment Faxing Using the Printer Operator Panel Sending a Fax From the Computer Speed Dial Manually Dialing

USB cable (soldseparately)NOTE: The phone cord (provided) must be plugged into the correct connector.Connecting directly to a telephone wall jackConne

1.Remove the protective plug from the PHONE jack connector ( - right side connector) on the back ofthe printer.2.Connect a phone cord from the teleph

10Supplies ReorderLabelTo order ink cartridges or paper, visit www.dell.com/supplies .11Express ServiceCodeIdentify your printer when you use support.

Connect a phone cord from the FAX connector ( - left side connector) on the printer to thetelephone wall jack.1.Remove the protective plug from the P

Faxing Using the Printer Operator PanelSend a FaxMake sure your printer is on and an active telephone line is connected to the FAX connector ( - left

.3.Use the keypad to enter the fax number.4.The numbers display in the Fax Number Window.Press the down Arrow button to go to the next fax number f

a.Use the up and down Arrow buttons to scroll down to Fax Setup, and press Select .b.3.The Fax Setup menu opens.Use the up and down Arrow button

Make sure your printer is on and Auto Answer is turned on, and the answering machine must answer thecall.If a fax is detected, the printer receives th

Faxing Through the Printer ModemSend a Fax Using the Dell All-In-One CenterMake sure the printer is on and that the printer is connected to the comput

Operator Panel for information about receiving a fax.If you need to save soft copies of the faxes you receive, you must scan the received document to

Use the Dell All-In-One Center to first scan a document to a file, and then use Fax Console or FaxService Management to print the file to fax.Install

d.To create an archive copy of each fax, click to select Store a copy in a folder, and then use theBrowse button to select the desired archive locatio

6.7.Click File Print.8.In the printer list, select Fax.9.Click Print.10.Follow the instructions on the computer screen to send your fax.11.Receive

12FAX connector ( -left sideconnector)Connects your printer to an active telephone line to send and receive faxes.NOTE: Do not connect additional devi

Click the folder of your choice.4.Click the fax in the right pane for which you want to view the status, and then click Preferences orProperties.5.Cli

5.6.NOTE: The lowest possible speed dial number is automatically assigned to this contact. You cannotchange the speed dial number.Use the down Arrow b

c.NOTE: To delete a character, press the left Arrow button .Use the down Arrow button to scroll down to Fax Number.5.Using the keypad, specify the

2.Press Select to make the printer go off hook.3.Enter the number to which you want to send a fax.4.Press Start when you are ready to send a fax.5

2.The Fax Setup menu opens.Use the up and down Arrow buttons to scroll to Fax Blocking, and press Select .3.The Fax Blocking menu opens.Use the

3.The Fax Blocking menu opens.Use the left and right Arrow buttons to choose On from Blocked List.4.If the printer detects a fax from one of the n

Use the up and down Arrow buttons to scroll to Pickup Code, and press Select .4.The Pickup Code window opens.Using the keypad, specify a new one

Understanding the Software Using the Dell All-In-One Center Using Printing Preferences Using Dell Picture Studio Using the Memory Card Manager D

Scan, copy, fax, and use productivity tools.Select where you want to send the scanned image.Select the quantity and color of your copies.Access troubl

For more information about the Dell All-In-One Center, click Help in the Dell All-In-One Center.Using Printing PreferencesPrinting Preferences allows

Menu item:Settings:LanguageUse the left and right Arrow buttons to scroll through the language options. Whenyour language is highlighted, press Se

2.NOTE: Changes made to the printer settings from the Printers folder become the default settings formost programs.Printing Preferences TabsTabOptions

Click Start Programs or All Programs Dell Picture Studio 3 Paint Shop Photo Album5 Paint Shop Photo Album 5.Paint Shop Pro StudioClick Start

For more information on using MCM, see Printing Photos From a Memory Card.Dell Ink Management SystemEach time you print a job, a printing progress scr

you can remove and reinstall the printer software.Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 964 UninstallDell Photo AI

Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge NozzlesReplacing Ink CartridgesCAUTION: Befo

3.Remove the old ink cartridges.4.Store the cartridges in an air-tight container (one is included with each photo cartridge you purchase),or dispose o

Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left inkcartridge carrier, and the color ink cartridge is s

8.Close the printer unit.9.An alignment page automatically prints.Aligning Ink CartridgesYour printer automatically aligns the ink cartridges when the

1.In Windows XP, click Start Control Panel Printers and Other Hardware Printers andFaxes.2.In Windows 2000, click Start Settings Printers.Rig

4.The Printing Preferences dialog box opens.Click the Maintenance tab.5.Click Clean Print Cartridges.6.If the print quality has not improved, click Pr

NumberPart: Purpose:1LCD (LiquidCrystal Display) To show options available to you.2BackTo move back a menu level while navigating through the availabl

Troubleshooting Setup Problems General Problems Error Messages and Lights Improving Print QualityFollow these tips when you troubleshoot your pri

3.4.5.Determine if the printer software is installed.Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 964. Ifthe Dell Photo

Print jobs may be stuck in the print queue if you have multiple instances of your Dell printerinstalled on your computer. To check for multiple entrie

Make sure the printer detects the dial tone.Paper ProblemsMake sure you loaded the paper correctly.For more information, see Loading Paper.Use only pa

1.Pull firmly on the paper to remove it.2.Lower the paper exit tray.3.Press Select .4.Resend your print job to print any missing pages.5.Near the pa

1.Pull firmly on the paper to remove it.2.Close the rear access door.3.Press Select .4.Resend your print job to print any missing pages.5.To prevent

6.7.Restart your computer.8.If you are using a wireless printer adapter, ensure you have the latest firmwareupdates.For the latest updates and informa

Data errorData error or incomplete data.Press the Power button to reset,and then resend your print job.Scan errorScan carrier error.Turn off the pri

2.On the Print Setup tab, select a higher quality setting.3.Print your document again. If the print quality does not improve, try aligning or cleaning

Printer Specifications Overview Environmental Specifications Power Consumption and Requirements Fax Mode Capabilities Print and Scan Mode Capabi