Dell B1163/W Multifunction Mono Laser Printer User Manual download pdf (Page 181)

Printing quality problems

181

5. Troubleshooting

Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 55).

• Check the paper type and quality.

• Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 53).

If the problem persists, the machine may require repair. Contact a service representative.

Character voids Character voids are white areas within parts of characters that should be solid black:

• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.

• The paper may not meet paper specifications.

Horizontal stripes If horizontally aligned black streaks or smears appear:

• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.

• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on

page 53).

If the problem persists, the machine may require repairing. Contact a service representative.

Condition Suggested solutions

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Dell B1163/W Multifunction Mono Laser Printer User Manual Page 181