Dell C1760NW Color Laser Printer User Manual Page 214
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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212 Troubleshooting
Verify that the correct print media size is selected.
If you are using a print spooler, verify that the spooler has not stalled.
Check the interface of your printer from the
Admin Menu.
Determine the host interface you are using. Print a device settings report to verify
that the current interface settings are correct. Refer to "Printing a Report/List
Using the Operator Panel" on page 125 for details on how to print a device settings
report.
Print media misfeeds or multiple feeds
occur.
Ensure that the print media you are using meets the specifications for your printer.
See "Supported Paper Sizes" on page 148 for more information.
Fan the print media before loading it.
Ensure that the print media is loaded correctly.
Ensure that the width and length guides are adjusted correctly.
Ensure that the PSI is securely inserted.
Do not overfill the print media sources.
Do not force print media into the PSI or the Multipurpose Feeder (MPF) when
you load it. Otherwise, it may skew or buckle.
Ensure that the print media is not curled.
Load the recommended print side correctly for the type of print media you are
using. See "Loading Print Media" on page 151 for more information.
Turn the print media over or around and try printing again to see if feeding
improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom curled sheets of a ream before loading the print
media.
Load a print media source only when it is empty.
The envelope is creased after printing. Ensure that the envelope is loaded as instructed in "Loading Envelopes in the
Multipurpose Feeder (MPF)" on page 156 or "Loading an Envelope in the Priority
Sheet Inserter (PSI)" on page 161.
Page breaks in unexpected places. Increase the setting for Time-Out in the Printer Settings menu in the
Dell Printer Configuration Web Tool.
Print media does not stack neatly in the
output tray.
Turn the print media stack over in the PSI and MPF.
Printer does not duplex pages. Select Flip on Short Edge or Flip on Long Edge from the Duplex menu on the
General tab in the printer driver.
Problem Action
- User's Guide 1
- Contents 3
- Before Beginning 13
- Notes, Cautions, and Warnings 15
- Conventions 17
- Finding Information 19
- Setup diagram 20
- Product Features 21
- 20 Product Features 22
- About the Printer 23
- Rear View 24
- Space Requirements 25
- Operator Panel 25
- Securing the Printer 26
- Ordering Supplies 27
- 26 About the Printer 28
- Printer Setup 29
- Direct Connection 31
- Wireless Connection 32
- WPS-PBC (Wi-Fi 33
- WPS-PBC (Operator Panel Menu) 33
- Auto SSID Setup 34
- Manual SSID Setup 35
- Connecting Your Printer 36
- Turning On the Printer 38
- Setting Up Your Printer 39
- Software and Documentation 40
- Assigning an IP Address 41
- Verifying the IP Settings 43
- The System Settings Report 43
- The Ping Command 43
- 42 Setting the IP Address 44
- Loading Paper 45
- Loading Paper 45 47
- Loading Paper 47 49
- Loading Paper 49 51
- 50 Loading Paper 52
- Direct Connection Setup 53
- Personal Installation 54
- Network Connection Setup 56
- Windows Server 2008 R2 58
- Before Installation 60
- Start Remote Registry 62
- Disable User Account Control 62
- Disable Simple File Sharing 63
- Installing the Printer Driver 64
- WSD Printer Setup 65
- Point and Print 68
- Peer-to-Peer 70
- When Using IP Printing 74
- When Using a USB Connection 74
- When Using Bonjour 74
- Using Your Printer 77
- Operator Panel 79 81
- Changing the Language 82
- Overview 83
- Setting Up From Web Browser 83
- For Internet Explorer 84
- For Firefox 84
- Overview of the Menu Items 85
- Page Display Format 87
- Top Frame 87
- Left Frame 88
- Right Frame 89
- Buttons in the Right Frame 89
- Details of the Menu Items 90
- Printer Status 91
- Call or 91
- Printer Jobs 92
- Completed Jobs 93
- Printer Settings 93
- Software Download 96
- Auto Registration Adjustment 97
- Maintenance Chart 99
- Web Link Customization 100
- Print Server Settings 100
- Print Server Reports 100
- Print Server Setup Page 100
- E-Mail Alert Setup Page 102
- Basic Information 103
- Port Settings 104
- Va lu es : 105
- Purpose: 105
- E-Mail Alert 106
- Bonjour (mDNS) 107
- Wireless LAN 109
- Reset Print Server 110
- Security 111
- Set Password 111
- IP Filter (IPv4) 111
- Copy Printer Settings 112
- Copy Printer Settings Report 112
- Print Volume 112
- Starting the Tool Box 113
- Printer Settings Report 114
- Printer Information 114
- Menu Settings 114
- TCP/IP Settings 116
- Printer Maintenance 116
- System Settings 116
- Paper Density 118
- Adjust BTR 118
- Adjust Fusing Unit 119
- Color Registration Adjustment 119
- Adjust Altitude 120
- Reset Defaults 121
- Non-Dell Toner 121
- BTR Refresh Mode 121
- Network Settings 122
- Diagnosis 123
- Chart Print 123
- Machine Check 123
- Environment Sensor Info 124
- Developer Stir Mode 124
- Refresh Mode 124
- Resetting Defaults 125
- Report/List 127
- Admin Menu 128
- Wireless Status 129
- Wireless Setup 129
- Enable 130
- WPS Setup 131
- Reset Wireless 131
- Protocol 132
- IP Filter 132
- Reset LAN 132
- USB Settings 133
- USB Port 133
- PowerSaver Time 133
- Fault Time-Out 134
- Job Time-out 134
- Def. Paper Size 134
- Maintenance 135
- Adj. FusingUnit 137
- Auto Reg Adj 137
- Color Reg Adj 138
- Clean Developer 138
- Toner Refresh 139
- BTR Refresh 139
- Secure Settings 140
- Panel Lock 140
- Panel Lock Set 140
- Change Password 141
- Login Error 141
- S/W Download 141
- Panel Language 142
- Panel Lock Function 142
- Enabling the Panel Lock 142
- Disabling the Panel Lock 142
- Print Media Guidelines 145
- Fiber Content 146
- Recommended Paper 146
- Unacceptable Paper 146
- Selecting Paper 146
- Printing on Letterhead 147
- Loading Letterhead 147
- Selecting Pre-Punched Paper 148
- Envelopes 148
- Storing Print Media 149
- Supported Paper Sizes 150
- Supported Paper Types 151
- Paper Type Specifications 151
- 150 Print Media Guidelines 152
- Capacity 153
- Print Media Dimensions 153
- Loading Print Media 154
- Loading Print Media 153 155
- Loading Print Media 155 157
- 156 Loading Print Media 158
- When Loading C5 159
- Color Printer only) 161
- Loading Print Media 161 163
- Loading Print Media 165 167
- 166 Loading Print Media 168
- Printing 169
- Tips for Successful Printing 171
- Tips on Storing Print Media 171
- Avoiding Paper Jams 171
- Sending a Job to Print 171
- Canceling a Print Job 172
- Printing a Report Page 172
- Know Your Printer 173
- Printer Status Window 175
- Status Monitor Console 175
- Quick Launch Utility 176
- Macintosh 176
- Status Monitor Widget 176
- Power Supply 183
- Dimensions 183
- Interface 184
- MIB Compatibility 184
- Environment 184
- 184 Specifications 186
- Maintaining Your Printer 187
- Conserving Supplies 189
- Storing Consumables 190
- Replacing Toner Cartridges 190
- Important Information 190
- Removing the Toner Cartridges 190
- Maintaining Your Printer 189 191
- Installing a Toner Cartridge 192
- Maintaining Your Printer 191 193
- Cleaning Inside the Printer 194
- Maintaining Your Printer 193 195
- Maintaining Your Printer 195 197
- Adjusting Color Registration 198
- The Tool Box 199
- Determining Values 199
- Entering Values 200
- The Operator Panel 200
- Maintaining Your Printer 199 201
- 200 Maintaining Your Printer 202
- Avoiding Jams 203
- 202 Clearing Jams 204
- Important 205
- Information 205
- Clearing Jams 205 207
- Clearing Jams 207 209
- 208 Clearing Jams 210
- Troubleshooting 211
- Basic Printer Problems 213
- Display Problems 213
- Printing Problems 213
- 212 Troubleshooting 214
- Print Quality Problems 215
- The output is too light 215
- 214 Troubleshooting 216
- Random spots/Blurred images 217
- The entire output is blank 217
- Streaks appear on the output 217
- Pitched color dots 218
- Vertical blanks 218
- Ghosting 219
- Bead-Carry-Out (BCO) 220
- Auger mark 221
- Wrinkled/Stained paper 221
- The top margins is incorrect 222
- Protrudent / Bumpy paper 223
- 222 Troubleshooting 224
- Misfeed jam 225
- Multi-feed jam 226
- Wireless Problems 226
- Other Problems 227
- Contacting Service 227
- 226 Troubleshooting 228
- Appendix 229
- Dell Technical Support Policy 231
- Online Services 231
- Warranty and Return Policy 232
- Recycling Information 232
- Contacting Dell 232
- Numerics 233
- Appendix 233 235
- Appendix 235 237
- WPS Setup, 129 239
- WPS-PBC, 31 239
- WPS-PIN, 32 239
- WSD, 62, 99, 102, 104, 130 239
- 238 Appendix 240
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