Dell PowerEdge R905 Owner's Manual Page 150
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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150 Troubleshooting Your System
Troubleshooting Serial I/O Problems
Problem
• Error message indicates a problem with a serial port.
• Device connected to a serial port is not operating properly.
Action
1
Enter the System Setup program and ensure that the serial port is enabled
and configured correctly for your application. See "Using the System Setup
Program" on page 45.
2
If the problem is confined to a particular application, see the application
documentation for specific port configuration requirements that the
program may require.
3
Run the appropriate online diagnostic test. See "Using Dell PowerEdge
Diagnostics" on page 169.
If the tests run successfully but the problem persists, see Troubleshooting a
Serial I/O Device.
Troubleshooting a Serial I/O Device
Problem
• Device connected to the serial port is not operating properly.
Action
1
Turn off the system and any peripheral devices connected to the serial
port.
2
Swap the serial interface cable with a working cable, and turn on the
system and the serial device.
If the problem is resolved, replace the interface cable.
3
Turn off the system and the serial device, and swap the device with a
comparable device.
- Hardware Owner’s 1
- Notes, Notices, and Cautions 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- About Your System 11
- 14 About Your System 14
- Hard-Drive Indicator Codes 16
- Connecting External Devices 18
- Power Indicator Codes 19
- NIC Indicator Codes 20
- LCD Status Messages 21
- 22 About Your System 22
- 24 About Your System 24
- NOTE: The LCD continues 24
- 26 About Your System 26
- 28 About Your System 28
- 30 About Your System 30
- Removing LCD Status Messages 32
- System Messages 33
- 34 About Your System 34
- 36 About Your System 36
- 38 About Your System 38
- 40 About Your System 40
- 42 About Your System 42
- Warning Messages 43
- Diagnostics Messages 43
- Alert Messages 43
- 44 About Your System 44
- Responding to Error Messages 45
- System Setup Options 46
- Memory Information Screen 49
- CPU Information Screen 50
- Integrated Devices Screen 51
- Serial Communication Screen 53
- System Security Screen 53
- Exit Screen 56
- Using the System Password 57
- Using the Setup Password 59
- Entering the BMC Setup Module 61
- BMC Setup Module Options 61
- Recommended Tools 64
- Inside the System 64
- 1 bezel 2 key lock 66
- Opening the System 67
- Closing the System 68
- Cooling Fans 69
- Replacing a Cooling Fan 70
- Cooling Shroud Assembly 71
- Power Supplies 73
- Replacing a Power Supply 74
- Processor Expansion Module 75
- Expansion Cards 79
- Installing an Expansion Card 80
- Riser Board 83
- Removing the Riser Board 84
- Replacing the Riser Board 85
- RAC Card 86
- TOE/iSCSI Key (Optional) 89
- SD Memory Card 91
- NIC Daughter Card 91
- System Memory 94
- Installing Memory Modules 97
- Removing Memory Modules 99
- Processors 100
- Removing a Processor 101
- Installing System Components 102
- Installing a Processor 103
- Installing an Optical Drive 105
- Hard Drives 107
- Before You Begin 108
- Configuring the Boot Device 109
- Removing a Drive Blank 109
- Installing a Drive Blank 109
- SAS Controller Cards 113
- System Battery 117
- Control Panel Assembly 119
- Installing the Control Panel 121
- Chassis Intrusion Switch 122
- SAS Backplane 124
- Installing a SAS Backplane 127
- Peripheral Interposer Board 128
- Fan Interposer Board 131
- System Board 134
- Installing the System Board 137
- Power Distribution Board 138
- Removing the PEM Board 141
- Replacing the PEM Board 142
- Troubleshooting Your System 145
- Checking Basic Power Problems 146
- Checking the Equipment 146
- Troubleshooting a USB Device 151
- Troubleshooting a NIC 153
- Troubleshooting a Wet System 154
- Troubleshooting a Fan 157
- Troubleshooting System Memory 158
- Troubleshooting a Hard Drive 161
- Controller 163
- System Diagnostics Features 169
- Using the Custom Test Options 171
- Jumpers and Connectors 173
- System Board Connectors 174
- 176 Jumpers and Connectors 176
- 178 Jumpers and Connectors 178
- 180 Jumpers and Connectors 180
- Getting Help 181
- 182 Getting Help 182
- Glossary 183
- 184 Glossary 184
- 186 Glossary 186
- 188 Glossary 188
- 190 Glossary 190
- 192 Glossary 192
- 194 Glossary 194
- FOR PROOF ONLY 195
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