Dell PowerEdge R900 User Manual Page 166
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- Table of contents
- TROUBLESHOOTING
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166 Getting Help
Online Services
You can learn about Dell products and services on the following websites:
www.dell.com
www.dell.com/ap
(Asian/Pacific countries only)
www.dell.com/
jp
(Japan only)
www.euro.dell.com
(Europe only)
www.dell.com/la (Latin American and Caribbean countries)
www.dell.ca
(Canada only)
You can access Dell Support through the following websites and e-mail
addresses:
• Dell Support websites
support.dell.com
support.jp.dell.com (Japan only)
support.euro.dell.com
(Europe only)
• Dell Support e-mail addresses
(Latin America and Caribbean countries only)
(Asian/Pacific countries only)
• Dell Marketing and Sales e-mail addresses
(Asian/Pacific countries only)
sales_canada@dell.com
(Canada only)
• Anonymous file transfer protocol (FTP)
ftp.dell.com
Log in as user:
anonymous
, and use your e-mail address as your password.
- Dell™ PowerEdge™ R900 Systems 1
- Hardware Owner’s Manual 1
- Notes, Notices, and Cautions 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- About Your System 11
- SAS adapter User’s 12
- BMC User’s Guide 12
- DRAC User’s Guide 13
- 14 About Your System 14
- Hard Drive Indicator Codes 15
- Connecting External Devices 18
- 12 11 10 9 19
- Power Indicator Codes 20
- NIC Indications 22
- LCD Status Messages 22
- SYSTEM NAME 23
- Getting 25
- Started Guide 25
- User’s Guide 29
- Removing LCD Status Messages 33
- System Messages 34
- 36 About Your System 36
- 38 About Your System 38
- Warning Messages 39
- Diagnostics Messages 39
- Alert Messages 39
- 40 About Your System 40
- Responding to Error Messages 41
- System Setup Options 43
- Memory Information Screen 45
- CPU Information Screen 45
- Integrated Devices Screen 46
- PCI IRQ Screen 47
- Serial Communication Screen 47
- System Security Screen 48
- Exit Screen 49
- Using the System Password 50
- Changing the System Password 52
- Using the Setup Password 53
- Disabling the System Password 54
- BMC Setup Module Options 55
- Entering the BMC Setup Module 55
- Recommended Tools 58
- Inside the System 58
- Removing the Top Cover 60
- Installing the Top Cover 60
- 1 Latch 2 Latch release lock 61
- 3 Alignment J hooks 61
- Hard Drives 62
- Installing a Drive Blank 63
- SATAu SAS 67
- Power Supplies 68
- Installing a Power Supply 69
- System Fans 70
- Removing a Back System Fan 72
- Installing a Back System Fan 73
- Cooling Shroud 76
- Installing the Cooling Shroud 77
- SAS Controller Card 78
- 3 RAID DIMM 4 Card latch 79
- RAID Battery 84
- Removing a RAID Battery 85
- Configuring the Boot Device 86
- PCI Express Add-in Cards 86
- Optical Drive 88
- Installing the Optical Drive 89
- System Memory 92
- Memory Sparing Support 93
- Memory Mirroring Support 94
- Removing a Memory Riser 96
- 5 Back fan housing 97
- Installing a Memory Riser 98
- Memory Population Rules 98
- Installing Memory Modules 99
- Installing System Components 100
- Processors 101
- 5 Retention clip sides 103
- Removing a Processor 104
- Installing a Processor 105
- System Battery 108
- Activating the NIC TOE 110
- I/O Riser 110
- Installing the I/O Riser 111
- Installing a DRAC 112
- Removing the System Board 122
- Installing the System Board 124
- Troubleshooting Your System 127
- Checking the Equipment 128
- Troubleshooting the Keyboard 130
- Troubleshooting the Mouse 131
- Troubleshooting a USB Device 132
- Troubleshooting a NIC 133
- Troubleshooting a Wet System 134
- Troubleshooting a Fan 138
- Troubleshooting System Memory 139
- Troubleshooting a Hard Drive 142
- Troubleshooting Processors 147
- Using PowerEdge Diagnostics 149
- System Diagnostics Features 149
- Executing System Diagnostics 150
- Using the Custom Test Options 151
- Jumpers and Connectors 153
- 154 Jumpers and Connectors 154
- SAS Backplane Connectors 156
- 158 Jumpers and Connectors 158
- Power Interposer Connectors 160
- 1 2 3 654 161
- Product Information Guide 162
- Jumpers and Connectors 163 163
- 164 Jumpers and Connectors 164
- Getting Help 165
- Online Services 166
- Problems With Your Order 167
- Product Information 167
- Before You Call 168
- Contacting Dell 170
- 172 Glossary 172
- 174 Glossary 174
- 176 Glossary 176
- 178 Glossary 178
- 180 Glossary 180
- 182 Glossary 182
- Index 183 183
- Index 184 184
- Index 185 185
- Index 186 186
- Index 187 187
- Index 188 188
- Index 189 189
- 190 Index 190
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