Dell POWEREDGE R610 User Manual Page 159
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Running the System Diagnostics 159
5
Running the System Diagnostics
If you experience a problem with your system, run the diagnostics before
calling for technical assistance. The purpose of the diagnostics is to test your
system's hardware without requiring additional equipment or risking data
loss. If you are unable to fix the problem yourself, service and support
personnel can use diagnostics test results to help you solve the problem.
Using Dell™ PowerEdge™ Diagnostics
To assess a system problem, first use the online Dell PowerEdge Diagnostics.
Dell PowerEdge Diagnostics is a suite of diagnostic programs, or test
modules, that include diagnostic tests on chassis and storage components
such as hard drives, physical memory, communications ports, NICs, CMOS,
and more. If you are unable to identify the problem using the PowerEdge
Diagnostics, use the system diagnostics described in the remainder of this
section. The system diagnostics program is run from the iDRAC6 Express
System Services menu.
The files required to run PowerEdge Diagnostics for systems running
supported Microsoft
®
Windows
®
and Linux operating systems are available
at support.dell.com and on the CDs that came with your system. For
information about using diagnostics, see the Dell Online PowerEdge
Diagnostics User's Guide.
System Diagnostics Features
The system diagnostics provides a series of menus and options for particular
device groups or devices. The system diagnostics menus and options allow
you to:
• Run tests individually or collectively.
• Control the sequence of tests.
• Repeat tests.
• Display, print, or save test results.
- Dell™ PowerEdge™ 1
- R610 Systems 1
- Hardware Owner’s Manual 1
- Notes, Cautions, and Warnings 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- About Your System 11
- 12 About Your System 12
- LCD Panel Features 14
- Home Screen 15
- Setup Menu 16
- View Menu 16
- 18 About Your System 18
- 20 About Your System 20
- Power Indicator Codes 21
- NIC Indicator Codes 22
- LCD Status Messages 23
- 24 About Your System 24
- 26 About Your System 26
- 28 About Your System 28
- 30 About Your System 30
- 32 About Your System 32
- 34 About Your System 34
- 36 About Your System 36
- System Messages 37
- 38 About Your System 38
- 40 About Your System 40
- 42 About Your System 42
- 44 About Your System 44
- MEMTEST lane 44
- 46 About Your System 46
- 48 About Your System 48
- 50 About Your System 50
- 52 About Your System 52
- Warning Messages 54
- Diagnostics Messages 54
- Alert Messages 54
- 56 About Your System 56
- Choosing the System Boot Mode 57
- Responding to Error Messages 58
- System Setup Options 59
- Memory Settings Screen 61
- Processor Settings Screen 61
- SATA Settings Screen 62
- Boot Settings Screen 63
- Integrated Devices Screen 64
- PCI IRQ Assignments Screen 65
- Serial Communication Screen 65
- Power Management Screen 66
- System Security Screen 68
- Exit Screen 69
- UEFI Boot Manager Screen 71
- UEFI Boot Settings Screen 71
- System Utilities Screen 72
- Using the System Password 72
- Using the Setup Password 74
- Information Tag 79
- Replacing the Information Tag 80
- Opening the System 80
- Closing the System 81
- Hard Drives 82
- Installing a Hard-Drive Blank 83
- Power Supplies 87
- Installing a Power Supply 88
- Expansion Cards 89
- Installing an Expansion Card 90
- Expansion-Card Risers 92
- Internal SD Module 95
- Internal SD Flash Card 97
- Internal USB Memory Key 98
- Internal USB Cable 99
- VFlash Media 100
- Removing a VFlash Media Card 101
- NIC Hardware Key 103
- Cooling Fans 104
- Removing a Cooling Fan 105
- Replacing a Cooling Fan 106
- Removing the Fan Assembly 106
- Replacing the Fan Assembly 107
- Optical Drive 108
- Removing an Optical Drive 109
- Installing an Optical Drive 110
- RAID Battery 114
- System Memory 116
- Mode-Specific Guidelines 117
- (continued) 119
- Installing Memory Modules 120
- Processors 122
- Installing a Processor 125
- System Battery 127
- Control Panel Assembly 129
- SAS Backplane 132
- System Board 135
- Installing System Components 136
- Installing the System Board 138
- Troubleshooting Your System 141
- Troubleshooting a USB Device 142
- Troubleshooting a NIC 143
- Troubleshooting a Wet System 144
- Troubleshooting a Fan 148
- Troubleshooting System Memory 148
- Troubleshooting Hard Drives 152
- System Diagnostics Features 159
- Using the Custom Test Options 161
- Jumpers and Connectors 163
- System Board Connectors 164
- 166 Jumpers and Connectors 166
- Getting Help 167
- 168 Getting Help 168
- Glossary 169
- 170 Glossary 170
- 172 Glossary 172
- 174 Glossary 174
- 176 Glossary 176
- 178 Glossary 178
- Index 179 179
- Index 181 181
- Index 183 183
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