Dell Latitude D620 User Manual Page 87
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- Table of contents
- TROUBLESHOOTING
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Not enough memory or resources. Exit some programs and try again — You have too many programs open. Close all windows and open the program that
you want to use.
Operating system not found — Reinstall the hard drive (see Hard Drive). If the problem persists, contact Dell (see Contacting Dell).
Optional ROM bad checksum — The optional ROM apparently failed. Contact Dell (see Contacting Dell).
A required .DLL file was not found — The program that you are trying to open is missing an essential file. Remove and then reinstall the program.
1. Click the Start button and click Control Panel.
2. Click Add or Remove Programs.
3. Select the program you want to remove.
4. Click Remove or Change/Remove and follow the prompts on the screen.
5. See the program documentation for installation instructions.
Sector not found — The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run
the Windows error-checking utility to check the file structure on the hard drive. See the Help and Support Center (see Windows Help and Support Center) for
instructions. If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive.
Seek error — The operating system cannot find a specific track on the hard drive.
Shutdown failure — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see Dell Diagnostics).
Time-of-day clock lost power — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the
problem persists, try to restore the data by entering the system setup program. Then immediately exit the program. If the message reappears, contact Dell
(see Contacting Dell).
Time-of-day clock stopped — The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an
electrical outlet to charge the battery. If the problem persists, contact Dell (see Contacting Dell).
Time-of-day not set-please run the System Setup program — The time or date stored in the system setup program does not match the system clock. Correct
the settings for the Date and Time options (see System Setup Program).
Timer chip counter 2 failed — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see Dell Diagnostics).
Unexpected interrupt in protected mode — The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System Memory tests
and the Keyboard Controller test in the Dell Diagnostics (see Dell Diagnostics).
x:\ is not accessible. The device is not ready — Insert a disk into the drive and try again.
Warning: Battery is critically low — The battery is running out of charge. Replace the battery, or connect the computer to an electrical outlet. Otherwise,
activate hibernate mode or shut down the computer.
Keyboard Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
- Abbreviations and Acronyms 1
- About Your Computer 2
- Left Side View 4
- Right Side View 5
- Back View 6
- Bottom View 7
- Appendix 9
- Macrovision Product Notice 10
- FCC Notice (U.S. Only) 10
- Using a Battery 11
- Conserving Battery Power 12
- Power Management Modes 12
- Charging the Battery 13
- Storing a Battery 14
- Replacing the Battery 14
- Using Cards 15
- Removing a Card or Blank 16
- Using the Display 17
- Reinstalling Software 20
- Creating a Restore Point 22
- Before You Begin 23
- Reinstalling Windows XP 23
- Finding Information 25
- Back to Contents Page 27
- Glossary 28
- Getting Help 36
- Problems With Your Order 37
- Product Information 37
- Before You Call 38
- Contacting Dell 38
- Using the Keyboard 46
- Touch Pad 47
- Using Multimedia 49
- Adjusting the Picture 50
- Before You Begin 51
- Hinge Cover 52
- Keyboard 52
- Coin-Cell Battery 54
- Memory 55
- Mobile Broadband Card 59
- Hard Drive 61
- Media Bay 62
- Dell™QuickSetFeatures 64
- Securing Your Computer 65
- Passwords 66
- Using a Hard Drive Password 67
- Enabling the TPM Feature 68
- Computer Tracking Software 69
- System Setup Program 70
- Changing COM Ports 71
- Enabling the Infrared Sensor 71
- Specifications 72
- Identifying Your Computer 78
- Packing the Computer 78
- Travel Tips 78
- Troubleshooting 80
- Dell Diagnostics Main Menu 81
- Dell Support Utility 82
- Drive Problems 82
- CD and DVD drive problems 83
- Hard drive problems 83
- Error Messages 85
- Keyboard Problems 87
- External Keyboard problems 88
- Unexpected characters 88
- Memory Problems 90
- Network Problems 90
- General 91
- Mobile Broadband Network 91
- Power Problems 92
- Printer Problems 93
- Scanner Problems 93
- Sound and Speaker Problems 94
- Video and Display Problems 95
- Using a Network 97
- Setting Up a New WLAN 98
- Mobile Broadband Network 100
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