Regi jam
Exit Jam
Multi-feed jam
Is the problem recovered?
Yes. The task is complete.
No. Flex print media before loading it.
Is the problem recovered?
Yes. The task is complete.
No. Wipe the separator rollers in the tray with a cloth that
slightly dampened with water.
Is the problem recovered?
Yes. The task is complete.
No. Replace the toner cartridge.
Is the problem recovered?
Yes. The task is complete.
Ensure the PHD unit is installed correctly.
1. Replace the PHD unit. See "Replacing the PHD (Print
Head Device) Unit" and "Installing the PHD Unit".
Is the problem recovered?
Yes. The task is complete.
Ensure the fuser is installed correctly.
1. Replace the fuser. See "Removing the Used Fuser"
and "Installing a New Fuser".
Is the problem recovered?
Yes. The task is complete.
Is the toner cartridge installed correctly?
Yes. Check the paper type.
No. Replace the toner cartridge correctly. See "Removing
the Used Toner Cartridge" and "Installing a New Toner
Cartridge".
Coated
Load one sheet of coated paper at one time.
Is the problem recovered?
Yes. The task is complete.
No. Flex print media before loading it.
No. Flex print media before loading it.
Is the problem recovered?
Yes. The task is complete.
No. Wipe the separator rollers in the tray with a cloth that
slightly dampened with water.
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