Dell 5230dn Mono Laser Printer User Manual Page 185
- Page / 193
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Transparency print quality is poor
Try one or more of the following:
CHECK THE TRANSPARENCIES
Use only transparencies that meet the printer specifications.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
Uneven print density
Example Cause Solution
ABCDE
A
BCDE
A
BCDE
Toner cartridge is worn or
defective.
Replace the toner cartridge.
Photoconductor is worn or
defective.
Replace the photoconductor.
Contacting Technical Support
When you call Technical Support, describe the problem you are experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and the Service Tag number or Express Service Code. For more information,
see the label on the inside top front cover of the printer. The Service Tag number is also listed on the menu settings
page.
For additional technical support, check the Dell Support Web site at support.dell.com.
Troubleshooting
185
- Printers 1
- Contents 2
- Safety information 11
- Learning about the printer 13
- Printer configurations 14
- Fully configured model 15
- Additional printer setup 19
- Installing a memory card 21
- 2 Unpack the memory card 22
- 1 Access the system board 23
- 2 Unpack the card 23
- Installing hardware options 35
- Attaching cables 36
- Verifying printer setup 37
- Printing a network setup page 38
- Installing printer software 38
- For Macintosh users 39
- Using the World Wide Web 39
- For Windows users 39
- Setting up wireless printing 40
- Enter the printer information 43
- In Mac OS X version 10.5 47
- Setting up serial printing 50
- Specify a unit of measurement 53
- 550-sheet tray 54
- Single-sided printing 55
- 7 Insert the tray 56
- Loading the 2000-sheet tray 57
- 6 Load the paper stack: 58
- LETTERHEAD 59
- Envelopes 61
- Transparencies* 61
- Loading the envelope feeder 63
- Linking and unlinking trays 64
- Linking exit bins 65
- Paper guidelines 67
- Unacceptable paper 68
- Selecting paper 68
- Storing paper 69
- (17–45 lb) 72
- Software overview 73
- Dell Toner Management System 74
- Printing 76
- Tips on using labels 78
- Tips on using card stock 78
- Holding jobs in the printer 78
- For Windows Users 79
- Printing from a flash drive 81
- Printing information pages 82
- Canceling a print job 83
- Paper menu 86
- Configure MP menu 89
- Envelope Enhance 90
- Substitute Size menu 90
- Paper Texture menu 90
- Paper Weight menu 92
- Paper Loading menu 94
- Custom Types menu 95
- Universal Setup menu 95
- Bin Setup menu 96
- Reports menu 97
- Network/Ports menu 98
- Network Card menu 100
- TCP/IP menu 101
- IPv6 menu 102
- Wireless menu 103
- AppleTalk menu 103
- NetWare menu 104
- USB menu 104
- Understanding printer menus 105
- Parallel menu 106
- Serial <x> menu 107
- SMTP Setup menu 110
- Security menu 111
- Security Audit Log menu 112
- Set Date/Time menu 112
- Settings menu 113
- Setup menu 117
- Finishing menu 118
- Quality menu 120
- Utilities menu 121
- XPS menu 122
- PDF menu 122
- PostScript menu 122
- PCL Emul menu 123
- PPDS menu 125
- HTML menu 127
- Help menu 128
- Maintaining the printer 129
- Ordering supplies 130
- Replacing supplies 131
- 6 Close the front door 132
- 8 Close the front door 134
- Recycling Dell products 135
- Moving the printer 135
- Shipping the printer 136
- Administrative support 137
- Viewing reports 138
- Adjusting Power Saver 138
- Clearing jams 140
- 200 paper jam 141
- 201 paper jam 142
- 202 and 203 paper jams 143
- 230 paper jam 144
- Front paper jams 146
- Rear paper jams 146
- 241–245 paper jams 148
- 250 paper jam 148
- 260 paper jam 149
- 271–279 paper jams 150
- 280 paper jams 150
- 281 paper jam 151
- 282 paper jam 151
- 283 staple jam 152
- 6 Close the stapler door 153
- 7 Press 153
- Troubleshooting 154
- Check duplex connection 156
- Load staples 160
- Reattach bin <x> 160
- Reattach envelope feeder 161
- 34 Short paper 163
- 38 Memory full 164
- 50 PPDS font error 164
- 58 Too Many Trays Attached 166
- 59 Incompatible Duplex 166
- Solving printing problems 168
- HECK THE PAPER TYPE SETTING 170
- AKE SURE COLLATE IS SET TO ON 170
- Solving option problems 171
- Solving paper feed problems 174
- Blank pages 175
- THE TONER MAY BE LOW 175
- HECK THE GUIDES 176
- HECK THE PAPER SIZE SETTING 176
- HECK THE PAPER GUIDES 177
- HECK THE PAPER 178
- HE TONER MAY BE LOW 178
- HECK THE PAPER TYPE 179
- HE TONER IS SMEARED 182
- Contacting Technical Support 185
- Appendix 186
- Warranty and Return Policy 187
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