Dell 5310n Mono Laser Printer User Manual Page 132
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Solving Option Problems
If an option does not operate correctly after it is installed or if it quits working:
l Turn the printer off, wait for about 10 seconds, and turn the printer on. If this does not fix the problem, unplug the printer, and check the connection
between the option and printer.
l Print the menu settings page, and check to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it. See Printing the
Menu Settings Page for more information.
l Make sure the option is selected in the software application you are using.
The following table lists printer options and suggested corrective actions for related problems. If the suggested corrective action does not fix the problem, call
your service representative.
Solving Paper Feed Problems
Paper Trays
l Make sure the connection between drawers (250-sheet tray or 500-sheet tray) or the connection between a drawer and a duplex unit
or the printer is secure.
l Make sure the print media is loaded correctly. See Loading Standard Trays and Optional Trays for more details.
Duplex unit
l Make sure the connection between the duplex unit and the printer is secure. If the duplex unit is listed on the menu settings page, but
print media jams when it enters or exits the duplex unit, the printer and duplex unit may not be properly aligned.
l Make sure the duplex front access cover is securely installed.
Envelope feeder
l Make sure the connection between the envelope feeder and the printer is secure.
l Make sure the Paper Size setting is correct in both the Paper Menu and in the software application.
l Make sure the envelopes are loaded correctly. See Loading the Envelope Feeder for more details.
Flash memory
Make sure flash memory is securely connected to the printer system board.
Internal print server
l Make sure the internal print server (also called an internal network adapter or INA) is securely connected to the printer system board.
l Make sure you are using the correct cable, that it is securely connected, and that the network software is correctly set up.
See the Drivers and Utilities CD that shipped with the printer for more details.
Output expander
Make sure the connection between each output expander or the connection between the output expander and the printer is secure. If the
output expander is listed on the menu settings page, but print media jams when it exits the printer and enters the output expander, it may
not be properly installed. Reinstall each output expander.
Printer memory
Make sure printer memory is securely connected to the printer system board.
Paper frequently jams.
l You are using paper that does not meet the printer specifications.
Use recommended paper and other specialty media. See Avoiding Jams for information that can help prevent jams from occurring.
l You have loaded too much paper or too many envelopes.
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder.
l Guides in the selected tray are not set to the appropriate position for the size paper loaded.
Move the guides in the tray to the correct position.
l The paper has absorbed moisture due to high humidity.
Load paper from a fresh package. Store paper in its original wrapper until you load it. See Storing Print Media for more information.
- About Your Printer 1
- Appendix 4
- Finding Information 6
- GNU License 7
- NO WARRANTY 12
- Notes, Notices, and Cautions 14
- Clearing Jams 15
- 202 Paper Jam Open Rear Door 18
- 23x and 24x Jams 19
- 27x Paper Jam Check Bin x 23
- Licensing Notice 25
- Windows 26
- Macintosh 27
- Linux/UNIX 28
- Linux System Requirements 29
- Removing Print Drivers 30
- Maintaining the Printer 31
- Maintaining Printer Supplies 32
- Replacing the Charge Rolls 35
- Replacing the Pick Rollers 41
- Supported Print Media 44
- Print Media Weights 46
- Selecting Print Media 47
- Letterhead 48
- Transparencies 49
- Envelopes 49
- Storing Print Media 51
- Avoiding Jams 52
- Paper Menu 53
- Configure MP 54
- Substitute Size 54
- Paper Texture 55
- Paper Weight 55
- Paper Loading 55
- Custom Types 56
- Universal Setup 56
- Bin Setup 56
- Reports 57
- Settings 58
- Finishing Menu 59
- Quality Menu 60
- Utilities Menu 61
- PostScript Menu 61
- PCL Emul Menu 61
- Security 63
- Network/Ports 63
- NetWare 65
- AppleTalk 65
- Verifying the IP Settings 74
- Shared Printing 76
- Share the Printer 77
- MacOS9.x 79
- Preamble 84
- WXWINDOWS LIBRARY LICENCE 88
- Order of Installation 89
- Installing a Duplex Unit 90
- Installing Printer Memory 94
- Installing Font ROMs 96
- Removing Font ROMs 97
- Printing 100
- Printing a Font Sample List 102
- Printing a Directory List 102
- Printing a Confidential Job 103
- Printing on Specialty Media 105
- Loading the Envelope Feeder 111
- Linking Trays 113
- Output bins available 114
- Linking output bins 115
- Regulatory Notices 116
- FCC Notices (U.S. Only) 117
- IC Notice (Canada Only) 117
- CE Notice (European Union) 118
- CE Mark Notice 118
- VCCI Notice (Japan Only) 119
- BSMI Notice (Taiwan Only) 120
- ENERGY STAR®Compliance 121
- Software Overview 126
- Driver Profiler 127
- Printer Status 128
- Printer Settings 128
- Copy Printer Settings 128
- Printing Statistics 128
- Printer Information 129
- Email Alert Setup 129
- Set Password 129
- Online Help 129
- Troubleshooting 130
- Solving Option Problems 132
- Solving Paper Feed Problems 132
- Wireless Network Settings 135
- Configuration Overview 138
- Advanced Mode 140
- Configuring WEP Encryption 141
- Manual configuration 142
- Certificate Management 143
- Operational Information 147
- Regulatory Information 147
- Canada. Industry Canada (IC) 148
- Radio Approvals 149
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