Dell C1765NF MFP Laser Printer User Manual Page 343
- Page / 376
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting 341
Print Quality Problems
NOTE: In this section, some procedures that use the Tool Box can also be performed using the operator panel or
Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool,
see "Understanding the Printer Menus" on page 163 and "Dell™ Printer Configuration Web Tool" on page 97.
The output is too light
Action Yes No
1 The toner cartridges may be low or need to be replaced. Confirm the
amount of toner in each toner cartridge.
a
Check the toner level in the
Status
tab in the Status Monitor.
b
Replace the toner cartridges as necessary.
Is the problem recovered?
The task is complete. Go to action 2.
2 Verify that the print media is not damp and the correct print media is
used. See "Supported Paper Types" on page 209. If not, use the print
media recommended for the printer.
Is the problem recovered?
The task is complete. Go to action 3.
3 Verify that the Paper Type setting in the printer driver matches the print
media you loaded.
a
On the
Paper/Output
tab in
Printing Preferences
of the printer
driver, check the
Paper Type
setting.
b
Load dry (not damp) and corrected print media, and then click
Print
Test Page
in
Printer properties
of the printer driver.
Is the problem recovered?
The task is complete. Go to action 4.
4 Disable the Toner Saving Mode in the printer driver.
a
On the
Graphics
tab in
Printing Preferences
of the printer driver,
ensure that the
Toner Saving Mode
check box is not selected.
Is the problem recovered?
The task is complete. Contact Dell.
- User's Guide 1
- Contents 3
- 2 Contents 4
- 4 Contents 6
- 6 Contents 8
- 8 Contents 10
- 10 Contents 12
- 12 Contents 14
- 14 Contents 16
- Before Beginning 17
- Notes, Cautions, and Warnings 19
- Conventions 21
- Finding Information 23
- Setup diagram 24
- Product Features 25
- 24 Product Features 26
- Front View 27
- 79101114 8 27
- Rear View 28
- Space Requirements 29
- Operator Panel 30
- Securing the Printer 31
- Ordering Supplies 32
- Printer Setup 33
- Removing Packaging Material 35
- Connecting Your Printer 37
- Direct Connection 38
- Ethernet Connection 38
- WPS-PBC (Wi-Fi 40
- WPS-PBC (Operator Panel Menu) 41
- Auto SSID Setup 42
- Manual SSID Setup 43
- Connecting the Telephone Line 45
- Turning On the Printer 46
- Turn on the printer 47
- 46 Connecting Your Printer 48
- Setting Up Your Printer 49
- 48 Setting Up Your Printer 50
- 50 Setting Up Your Printer 52
- 52 Setting Up Your Printer 54
- Assigning an IP Address 55
- The Operator Panel 55
- The Tool Box 56
- Verifying the IP Settings 57
- The System Settings Report 57
- The Ping Command 57
- 56 Setting the IP Address 58
- Loading Paper 59
- Loading Paper 59 61
- Loading Paper 61 63
- Loading Paper 63 65
- 64 Loading Paper 66
- Direct Connection Setup 67
- Personal Installation 68
- Network Connection Setup 70
- Windows Server 2008 R2 72
- Before Installation 74
- Start Remote Registry 76
- Disable User Account Control 76
- Disable Simple File Sharing 77
- WSD Printer Setup 79
- Point and Print 82
- Peer-to-Peer 84
- When Using IP Printing 88
- When Using a USB Connection 88
- When Using Bonjour 88
- Using Your Printer 91
- Keypad Letters and Numbers 96
- Changing Numbers or Names 96
- Inserting a Pause 96
- Changing the Language 97
- 96 Operator Panel 98
- Setting Up From Web Browser 99
- For Internet Explorer 100
- For Firefox 100
- Overview of the Menu Items 101
- Page Display Format 103
- Top Frame 103
- Left Frame 104
- Right Frame 105
- Details of the Menu Items 106
- Printer Status 108
- Out of Paper 108
- Rear Cover is Open 108
- Call or 108
- Printer Jobs 109
- Printer Settings 110
- Menu Settings 110
- Admin Menu with a 111
- System Settings 115
- Secure Settings 116
- Copy Defaults 117
- Copy Color Balance 117
- Copy Settings 117
- Scan Defaults 118
- Fax Defaults 118
- Fax Settings 119
- Paper Density 120
- Adjust Transfer Roller 121
- Adjust Fusing Unit 121
- Auto Registration Adjustment 121
- Color Registration Adjustment 122
- Clean Developer 122
- Adjust Altitude 122
- Reset Defaults 123
- Non-Dell Toner 123
- Clock Settings 123
- Web Link Customization 124
- Print Server Settings 124
- Print Server Setup Page 124
- E-Mail Alert Setup Page 126
- Basic Information 127
- Port Settings 128
- E-Mail Alert 131
- Bonjour (mDNS) 132
- Scan to PC 134
- Reset Print Server 134
- Set Password 134
- IP Filter (IPv4) 135
- Print Volume 135
- Address Book 135
- Address Book - Top Page 135
- Address Book (Delete) 136
- FAX Group - Top Page 137
- FAX Group (Delete) 137
- E-Mail Group - Top Page 138
- E-Mail Group (Delete) 138
- E-Mail Default Setup 139
- Server Address - Top Page 139
- Server Address (Delete) 140
- Tray Settings 140
- Starting the Tool Box 141
- Printer Settings Report 142
- Printer Information 142
- Purpose: 144
- Va lu es : 144
- TCP/IP Settings 145
- Defaults Settings 146
- Printer Maintenance 148
- Date & Time 150
- Registration Adjustment 152
- Transfer Roller Refresh Mode 154
- Diagnosis 163
- Chart Print 163
- Environment Sensor Info 163
- Refresh Mode 163
- Resetting Defaults 164
- Reduce/Enlarge 166
- Document Size 167
- Original Type 167
- Lighter/Darker 167
- Multiple-Up 169
- Margin Top/Bottom 169
- Margin Left/Right 169
- Margin Middle 169
- Resolution 171
- Sharpness 172
- Auto Exposure 172
- TIFF File Format 173
- Image Compression 173
- Max E-Mail Size 173
- Print from USB Defaults 175
- Report / List 176
- Admin Menu 178
- Phone Book 178
- Protocol 181
- IP Filter 182
- Initialize NVM 182
- Line Monitor 184
- Ring Tone Volume 184
- Line Type 184
- Tone/Pulse 184
- Fax Header 186
- Fax Header Name 186
- Fax Number 186
- Fax Cover Page 186
- DRPD Pattern 187
- Forward Settings 187
- Fax Fwd Number 188
- Prefix Dial 188
- Prefix Dial Num 188
- Discard Size 188
- Modem Speed 189
- Fax Activity 189
- Fax Transmit 189
- Fax Broadcast 189
- Auto Reset 191
- Fault Time-Out 191
- Job Time-Out 191
- Alert Tone 192
- Auto Log Print 193
- Low Toner Alert Msg 193
- Maintenance 194
- Auto Regi Adjust 196
- Adjust ColorRegi 196
- Toner Refresh 197
- Transfer Roller Refresh 197
- Scan to E-Mail 200
- USB Settings 201
- Panel Language 201
- Panel Lock Function 202
- Enabling the Panel Lock 202
- Disabling the Panel Lock 202
- Paper Characteristics 205
- Recommended Paper 206
- Unacceptable Paper 206
- Selecting Paper 206
- Printing on Letterhead 207
- Loading Letterhead 207
- Selecting Pre-Punched Paper 208
- Envelopes 208
- Storing Print Media 209
- Supported Paper Sizes 210
- Supported Paper Types 211
- Paper Type Specifications 211
- 210 Print Media Guidelines 212
- Capacity 213
- Print Media Dimensions 213
- Loading Print Media 214
- Loading Print Media 213 215
- Loading Print Media 215 217
- 216 Loading Print Media 218
- When Loading C5 219
- Loading Print Media 219 221
- Loading Print Media 221 223
- 222 Loading Print Media 224
- Loading Print Media 225 227
- 226 Loading Print Media 228
- Printing, Copying, Scanning 229
- Tips for Successful Printing 231
- Tips on Storing Print Media 231
- Avoiding Paper Jams 231
- Sending a Job to Print 231
- Canceling a Print Job 232
- Supported File Formats 233
- Printing a Report Page 233
- 232 Printing 234
- Loading Paper for Copying 235
- Preparing a Document 235
- Making Copies From the ADF 237
- Setting Copy Options 237
- Number of Copies 237
- Collated 238
- Changing the Default Settings 245
- 244 Copying 246
- Scanning Overview 247
- Software and Documentation 247
- Printer Setup for Scan to WSD 249
- Procedures for WSD Scan 249
- Scanning 250
- Overview 251
- When using SMB: 253
- When using FTP 254
- When using SMB 254
- Scanning 253 255
- For Windows XP Home Edition: 256
- Scanning 255 257
- Scanning 257 259
- For Mac OS X 10.4: 260
- For Mac OS X 10.5/10.6: 260
- Scanning 259 261
- 260 Scanning 262
- From the Address Book Editor 263
- 262 Scanning 264
- Server Address 264
- dialog box appears 264
- Scanning 265 267
- Setting Your Country 269
- Setting the Printer ID 269
- Setting the Time and Date 270
- Changing the Clock Mode 270
- Setting Sounds 270
- Speaker Volume 270
- Ringer Volume 271
- Specifying the Fax Settings 271
- 270 Faxing 272
- Sending a Fax 274
- Sending a Fax Automatically 276
- Sending a Fax Manually 277
- Confirming Transmissions 277
- Automatic Redialing 277
- Sending a Delayed Fax 278
- For Windows: 279
- For Macintosh: 281
- Receiving a Fax 282
- Receiving Faxes in the Memory 283
- Polling Receive 283
- Automatic Dialing 284
- Speed Dialing 284
- Group Dialing 285
- Setting Group Dial 285
- Editing Group Dial 285
- Printing an Address Book List 286
- Other Ways to Fax 287
- Using an Answering Machine 288
- Using a Computer Modem 288
- Printing a Report 289
- Changing Fax Defaults 289
- 288 Faxing 290
- Know Your Printer 291
- (Windows 293
- Quick Launch Utility 294
- Address Book Editor 295
- ScanButton Manager 295
- Dell ScanCenter 296
- Specifications 303
- MIB Compatibility 304
- Environment 304
- Copy Specifications 306
- Scanner Specifications 306
- Facsimile Specifications 307
- 306 Specifications 308
- Maintaining Your Printer 309
- Conserving Supplies 311
- Storing Consumables 312
- Replacing Toner Cartridges 312
- Important Information 312
- Removing the Toner Cartridges 312
- Maintaining Your Printer 311 313
- Installing a Toner Cartridge 314
- Cleaning Inside the Printer 315
- Maintaining Your Printer 315 317
- Adjusting Color Registration 319
- Performing Auto Adjust 319
- Determining Values 320
- Entering Values 321
- Cleaning the Scanner 322
- Close the document cover 323
- Cleaning the ADF Feed Roller 324
- Avoiding Jams 325
- 324 Clearing Jams 326
- Important 327
- Information 327
- Clearing Jams 328
- Clearing Jams 327 329
- 328 Clearing Jams 330
- Clearing Jams 331 333
- Clearing Jams 333 335
- Close the rear cover 337
- 336 Clearing Jams 338
- Troubleshooting 339
- Basic Printer Problems 341
- Display Problems 341
- Printing Problems 341
- 340 Troubleshooting 342
- Print Quality Problems 343
- The output is too light 343
- 342 Troubleshooting 344
- Random spots/Blurred images 345
- The entire output is blank 345
- Streaks appear on the output 345
- Pitched color dots 346
- Vertical blanks 346
- Ghosting 347
- Bead-Carry-Out (BCO) 348
- Auger mark 349
- Wrinkled/Stained paper 349
- The top margins is incorrect 350
- Protrudent / Bumpy paper 352
- Misfeed jam 352
- Multi-feed jam 353
- Copy Problem 354
- Fax Problems 354
- Scanning Problems 355
- 354 Troubleshooting 356
- Other Problems 358
- Contacting Service 358
- Appendix 359
- Dell Technical Support Policy 361
- Online Services 361
- Warranty and Return Policy 362
- Recycling Information 362
- Contacting Dell 362
- New Zealand PTC200 Warnings 363
- USA/Canada Wi-Fi Warnings 364
- Labeling requirements 364
- RF exposure warning 364
- Canada IC statement 365
- 364 Appendix 366
- Numerics 367
- Appendix 367 369
- Appendix 369 371
- Appendix 371 373
- Appendix 373 375
- 374 Appendix 376
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