Dell POWEREDGE 840 User Manual download pdf (Page 123)

Getting Help 123

Dell Enterprise Training and Certification

Dell Enterprise Training and Certification is available; see

www.dell.com/training

for more information.

This service may not be offered in all locations.

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell

for customer assistance. Have your invoice or packing slip available when you call. See the contact

information for your region.

Product Information

If you need information about additional products available from Dell, or if you would like to place an order,

visit the Dell website at

www.dell.com

. For the telephone number to call to speak to a sales specialist, see the

contact information for your region.

Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:

Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on

the outside of the box.

For the telephone number to call, see the contact information for your region.

Include a copy of the invoice and a letter describing the reason for the return.

Include a copy of any diagnostic information, including the Diagnostics Checklist (see "Diagnostics

Checklist" on page 125), indicating the tests you have run and any error messages reported by the

system diagnostics.

Include any accessories that belong with the item(s) being returned (such as power cables, media such

as CDs and diskettes, and guides) if the return is for credit.

Pack the equipment to be returned in the original (or equivalent) packing materials.

You are responsible for paying shipping expenses. You are also responsible for insuring any product

returned, and you assume the risk of loss during shipment to Dell. Collect-on-delivery (C.O.D.)

packages are not accepted.

Returns that are missing any of the preceding requirements will be refused at our receiving dock and

returned to you.

1 2 ... 118 119 120 121 122 123 124 125 126 127 128 ... 157 158

No comments

Dell POWEREDGE 840 User Manual Page 123